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All Journal Adbis : Jurnal Administrasi dan Bisnis Jurnal Pengabdian Kepada Masyarakat (J-ABDIMAS) Jurnal Kabar Masyarakat
Achmad Zaini
Politeknik Negeri Malang
Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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PENGARUH KEPUASAN PELANGGAN SEBAGAI VARIABEL MEDIASI HARGA DAN KUALITAS PELAYANAN TERHADAP REPEAT BUYING (Studi Pada Pelanggan Barbershop di Kota Malang) Achmad Zaini; Diana Eka Poernamawati
Adbis: Jurnal Administrasi dan Bisnis Vol 13, No 2 (2019): JURNAL ADMINISTRASI DAN BISNIS 2019
Publisher : Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/j-adbis.v13i2.71

Abstract

This study aims to analyze the variables of price and quality of customer in influencing repeat buying both directly and indirectly through variable of customer satisfaction. The analytical tool used in this study is Partial Least Square (PLS) analysis. The results showed several findings that were consistent with previous studies. The price variable has a significant positive effect on Barbershop customer satisfaction The service quality variable has a significant positive effect on customer satisfaction Variable customer satisfaction has a significant effect on repeat buying Price variable has no significant effect on repeat buying. Price variable has a significant positive effect on repeat buying through customer satisfaction variables The customer satisfaction variable is a full mediator. Service quality variable has a significant positive effect on repeat buying Service quality variable has a significant positive effect on repeat buying through customer satisfaction variables Variable customer satisfaction is a partial mediator. The relationship between the variables involved are: price, service quality, customer satisfaction and repeat buying of 89.56%,
PENYULUHAN DAN BIMBINGAN TENTANG KEARSIPAN DAN KORESPONDENSI BAGI PARA GURU PENDIDIKAN USIA DINI (PAUD) DUSUN KLANDUNGAN DESA LANDUNGSARI KECAMATAN DAU KABUPATEN MALANG Diana Eka Poernamawati; Achmad Zaini
Jurnal Pengabdian Kepada Masyarakat (J-ABDIMAS) Vol 3 No 1 (2016): Jurnal Pengabdian Kepada Masyarakat 2016
Publisher : Publisher UPT P2M Politeknik Negeri Malang

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Abstract

The research objective to know the role of innovation in mediating market orientation to increase competitive advantages of Small Busines Enterprises (SMEs). Directly, the influence of  market orientation to competitive advantages is significant, but indirectly through innovation,  the influence of  market orientation to competitive advantages is not significant. This result show that is in the condition of SMEs are not export directly to the foreign consumer and they depend to the middlemen they can not easily to make some decision in  innovation. All of the product they made had to appropriated to the middlemen needs and wants without their own innovation efford. The location of research in Malang Raya and the repondend are SME’s with the export goal.
PELATIHAN KEYBOARDING SKILL BAGI GURU SMK MUHAMMADIYAH 2 TELOGOMAS KECAMATAN LOWOKWARU KOTA MALANG Diana Eka Poernamawati; Achmad Zaini; Tri Wahyu Widodo; Achmad Suyono; Tatiana Kristianingsih
Jurnal Pengabdian Kepada Masyarakat (J-ABDIMAS) Vol 5 No 1 (2018): JURNAL PENGABDIAN KEPADA MASYARAKAT 2018
Publisher : Publisher UPT P2M Politeknik Negeri Malang

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Abstract

Typing with the blind 10 finger technique is one of the competencies that must be possessed by vocational students. Achieving this competency is not easy, to further support the efforts of the teachers in facilitating the implementation of their work it would need support from various parties. Malang State Polytechnic as part of the community, which is a higher education institution, with one of its tasks is to improve the quality of human resources through the Community Service pathway obliged to provide guidance assistance to teachers of Malang Muhammadiyah 2 Vocational School about key boarding technique teaching methods using the application.Technological advances allow teaching that is more fun and not boring. One of the technologies that can be applied to keyboarding subject teaching is to use the Typing Master Pro application. It is expected that the varied teaching methods will facilitate the achievement of the competencies needed by students.
UPAYA PENINGKATAN KUALITAS PAUD PUTIH MELATI KELURAHAN MERGOSONO KECAMATAN KEDUNGKANDANG MALANG MELALUI PENDIDIKAN ANAK USIA DINI DAN PENINGKATAN KUALITAS PENDIDIK Nilawati Fiernaningsih; Baroroh Lestari; Farika Nikmah; Achmad Zaini; Yosi Afandi
Jurnal Pengabdian Kepada Masyarakat (J-ABDIMAS) Vol 6 No 2 (2019): JURNAL PENGABDIAN KEPADA MASYARAKAT 2019
Publisher : Publisher UPT P2M Politeknik Negeri Malang

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Abstract

Based on the results of the discussion it was found that the Pos PAUD Putih Melati manager experienced obstacles in terms of financial management and administration. Therefore, dedication was carried out in the form of providing material related to the management and financial administration of Pos PAUD Putih Melati. Overall, the service activities carried out at the Pos PAUD Putih Melati can be said to be successful. This success is not only measured by the four components above, it can also be seen from the participants' satisfaction after participating in the activities and the use of APE by students of the Pos PAUD Putih Melati. Based on the results of the implementation of the dedication that has been carried out, several suggestions can be submitted, namely: 1) The time of the implementation of the service activities needs to be increased so that the objectives of the activity can be fully achieved. 2) The existence of follow-up activities in the form of similar training is always held periodically so as to improve the ability of teachers to carry out the teaching and learning process.
BIMBINGAN TEKNIS PENGGUNAAN VACUM FRYING & PENINGKATAN JARINGAN PEMASARAN PADA UMKM PRODUSEN KRIPIK Prayitno; Sri Rulianah; Achmad Zaini
Jurnal Pengabdian Kepada Masyarakat (J-ABDIMAS) Vol 8 No 2 (2021): JURNAL PENGABDIAN KEPADA MASYARAKAT 2021
Publisher : Publisher UPT P2M Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (190.206 KB) | DOI: 10.33795/jabdimas.v8i2.139

Abstract

UD. Favoriet is one of the SMEs in Pandaan - Pasuruan which was established in 2008, where this UMKM produces several snack products (Kripik), including: banana chips, meatball chips, crispy cashews & oven cashews, crispy peanuts & oven nuts. These products have been marketed to several areas, including: Pasuruan, Sidoarjo and Malang. However, UD Favoriet in production still operates manually (non-mechanically), does not apply the principles of healthy and good production, as well as the conventional marketing system. At the time of the Covid-19 pandemic, as now, the condition of SMEs experienced a decline in production and sales of up to 60% - 70%. The purpose of PPM Partnership is to increase production capacity, improve product quality, improve a good understanding of production, and increase sales turnover. PPM activities, among others: 1). grant of vacuum frying equipment and sealer, 2). GMP and HACCP training, 3). training in making online marketing media (online marketing). The results of PPM activities include changes in the production system from manual to mechanical, product quality improvement, increased understanding of healthy and safe production methods, and changes in the marketing system from customer to customer to online marketing
PENINGKATAN KEWIRAUSAHAAN PADA ANGGOTA PKK RT.2 RW.9 DUSUN KLANDUNGAN DESA LANDUNGSARI KECAMATAN DAU KABUPATEN MALANG Diana Eka Poernamawati; Achmad Zaini; Tri Wahyu Widodo; Asminah Rachmi
Jurnal Pengabdian Kepada Masyarakat (J-ABDIMAS) Vol 9 No 1 (2022): JURNAL PENGABDIAN KEPADA MASYARAKAT 2022
Publisher : Publisher UPT P2M Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/jabdimas.v9i1.179

Abstract

Some of the problems that arise in PKK RT2 RW 9 Dusun Klandungan Landungsari Village are related to entrepreneurship, including: the absence of an entrepreneurial spirit, the absence of entrepreneurial abilities/skills, the absence of field coaches who guide entrepreneurship, and the absence of capital for entrepreneurship. Training is needed to overcome the problems that occur in PKK RT2 RW 9 Dusun Klandungan Landungsari Village in entrepreneurship. The training that needs to be carried out on entrepreneurship includes: increasing entrepreneurial motivation, providing entrepreneurial skills, mentoring in collaboration with competent field supervisors, entrepreneurship capital/equipment assistance.
LITERASI FITUR DATA-FORM MS. EXCEL UNTUK MENGELOLA DATABASE ANGGOTA PERKUMPULAN KEMATIAN “LAZARUS” MALANG Tri Istining Wardani; Asminah Rachmi; Dwi Sudjanarti; Umi Khabibah; Achmad Zaini
Jurnal Pengabdian Kepada Masyarakat (J-ABDIMAS) Vol 9 No 2 (2022): JURNAL PENGABDIAN KEPADA MASYARAKAT 2022
Publisher : Publisher UPT P2M Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/jabdimas.v9i2.200

Abstract

This community service aims to develop technical skills in managing databases. So far, the “Lazarus" commission processed all regular membership fees manually. The repetitive work and recording errors happened along the way. With a total of 428 family members out of 993, the above data processing was inefficient and ineffective. Ms. Excel, especially the Data-Form feature will make database management easier for someone to process data entry, edit, search, and delete in a database table. When a database has been formed, the preparation of the annual report will also be able to be compiled efficiently & effectively, because the database is already stored in a soft file. Community service is carried out through training assistance. The activity begins with preparing teaching modules, followed by assisting to create a table model database in Ms. Excel. Subsequently, design a Data (Entry) Form model for recapitulation. The competencies have been achieved because in the end the database management has been simulated very well using real data & problems. Therefore, the final evaluation results declared that the database management model uses the Data Form successfully to help the "Lazarus" commission maximize its service.
OPTIMALISASI PERAN MEDIA SOSIAL SEBAGAI MEDIA PEMASARAN UNTUK PRODUK UKM Fatkhur Rochman; Achmad Zaini; Tiitien Indrianti; Masreviastuti; Abdul Waris; Tri Ramadani Arjo
Jurnal Kabar Masyarakat Vol. 1 No. 4 (2023): November : JURNAL KABAR MASYARAKAT
Publisher : Institut Teknologi dan Bisnis Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jkb.v1i4.938

Abstract

The targets of the activity are residents of Duwet Village, Tumpang District, Malang Regency, East Java, who work as SMEs of processed garden products such as bamboo crafts, banana chips, tomato jam, corn chips, etc. The aim of this activity is to provide training to residents on how to market products by utilizing social media such as WhatsApp and Instagram. So that sales of products that have been produced by residents can have a wider market share, marketing efficiency, and as a means to maximize the social media that residents have not only for sending messages but can be enhanced for more productive things.
Co-Authors Abdul Waris Afandi, Yosi Asminah Rachmi Baroroh Lestari Diana Eka Poernamawati Dwi Sudjanarti Farika Nikmah Fatkhur Rochman Masreviastuti Nilawati Fiernaningsih Prayitno Prayitno Rulianah, Sri Suyono, Achmad Tatiana Kristianingsih Tiitien Indrianti Tri Istining Wardani Tri Ramadani Arjo Tri Wahyu Widodo Umi Khabibah