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All Journal Publisia: Jurnal Ilmu Administrasi Publik Wacana, Jurnal Sosial dan Humaniora Jurnal Ilmu Sosial dan Ilmu Politik (JISIP) JPAP (Jurnal Penelitian Administrasi Publik) (e-Journal) Ganaya: Jurnal Ilmu Sosial dan Humaniora Musamus Journal of Public Administration Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Academia Open Indonesian Journal of Cultural and Community Development Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes GREENOMIKA Indonesian Journal of Public Policy Review Procedia of Social Sciences and Humanities JKMP (Jurnal Kebijakan dan Manajemen Publik)

Lailul Mursyidah

Universitas Muhammadiyah Sidoarjo

Author-ID : 2658859

Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Medicine & Pharmacology Physics Public Health Social Sciences Other

Published : 48 Documents Claim Missing Document

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Articles

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Effectiveness of The Familly of Hope Program Santi Dwi Novia; Lailul Mursyidah
Indonesian Journal of Public Policy Review Vol 19 (2022): July
Publisher : Universitas Muhammadiyah Sidoarjo

The purpose of this study was to describe and analyze the Effectiveness of the Family Hope Program in Banjarbendo Village, Sidoarjo District, Sidoarjo Regency. The research method used is descriptive research with a qualitative approach. The data collection techniques used are interviews, observation and documentation with one key informant including the PKH supervisor in Banjarbendo Village and informants including the Head of the Welfare Section, Head of the Family Hope Program Division, Sidoarjo Social Service, recipient participants PKH benefits. The data analysis technique in this research is data collection. data reduction, data presentation and drawing conclusions. The results of the study can be seen that in the that in achieving goals, it has been able to achieve its goals especially in the education and health sectors, and the impact it has has a positive impact on PKH beneficiary families.

The Influence of Service Quality on Customer Satisfaction of Regional Drinking Water Company (PDAM) “Delta Tirta” Iva Mareta Dewi; Lailul Mursyidah
Indonesian Journal of Public Policy Review Vol 17 (2022): January
Publisher : Universitas Muhammadiyah Sidoarjo

Good public services are services that can meet Servqual indicators, that’s tangible, reliability, responsiveness, assurance, and empathy. However, there are still many services that are not good. The problems that occur in PDAM "Delta Tirta" Sidoarjo Regency are still complaining about the quality of the water being cloudy, sandy, water turning off at certain hours and increasing the increasingly expensive tariffs that are not in accordance with the service, thus causing dissatisfaction by customers. This study aims to examine the effect of service quality on customer satisfaction at PDAM "Delta Tirta" Sidoarjo Regency either simultaneously or partially. This research method uses correlational quantitative. The focus of the research is the quality of service and customer satisfaction and the customers of PDAM "Delta Tirta" Sidoarjo Regency as research subjects. The sample is 400 respondents. Data derived from questionnaires were then analyzed using multiple linear regression analysis and classical assumption test. The results show that 1) the quality of service has a positive influence on customer satisfaction of PDAM "Delta Tirta" Sidoarjo Regency, 2) service quality has a significant influence on customer satisfaction of PDAM "Delta Tirta" Sidoarjo Regency, and 3) service quality has a positive and significant impact on customer satisfaction of PDAM "Delta Tirta" Sidoarjo Regency.

Service Quality for Banjarbendo Village Government Hary Putra Wibowo; Lailul Mursyidah
Indonesian Journal of Public Policy Review Vol 17 (2022): January
Publisher : Universitas Muhammadiyah Sidoarjo

The Village Government is one part of the state administrators who have the task of providing good quality public services to the community based on five indicators of public services, namely tangible, reliability, responsiveness, assurance and empathy. The analysis technique in this study uses the service quality (Servqual) technique or a technique that produces a gap score derived from the results of service performance to the community with the expectation of service quality expected by the community. The results of this study indicate that the quality of administrative services for the Banjarbendo Village Government, Sidoarjo District, Sidoarjo Regency can be categorized as poor administrative service quality because it produces an overall average gap score (-0.3400) and a gap score on the five dimensions 1) Physical Evidence/ Tangible (-0,13809) with bad category, 2) Reliability (-0.3728) with bad category, 3) Responsiveness (-0.3356) with bad category, 4) Assurance (-0.3587) with bad category, and 5) Caring/Empathy (-0.2548) with bad category.

Legal Position of Village-Owned Enterprises as Legal Entities in Indonesian Legislation: Kedudukan Hukum Badan Usaha Milik Desa Sebagai Badan Hukum Dalam Peraturan Perundang-undangan di Indonesia Sri Budi Purwaningsih; Noor Fatimah Mediawati; Lailul Mursyidah
Procedia of Social Sciences and Humanities Vol. 3 (2022): Proceedings of the 1st SENARA 2022
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/pssh.v3i.339

. Lemujut Sejahtera Village Owned Enterprise (BUMDesa) is a business entity owned by the Lemujut Village Government, Krembung District, Sidoarjo Regency which was established on the basis of village consultations between the village government, the community and the Village Consultative Body (BPD) as outlined in the Village Regulation (Perdes). This village regulation has become legal standing, meaning that it is the legal basis for the establishment of BUMDes, so since then BUMDes have had the status as legal subjects: legal entities (rechpersoon). This study aims to determine whether the BUMDes of Lemujut Sejahtera is a legal entity according to the laws and regulations in Indonesia? The method used in the research is legislation (statute approach). The results of this study conclude that the BUMDes of Lemujut Sejahtera is a legal entity according to the laws and regulations in Indonesia, especially as a private legal entity in terms of civil purposes. The implication of BUMDes as a legal entity is that it can carry out certain legal actions that give rise to legal relations between BUMDes and parties in the civil field or the business world.

Peran Penyedia Barang Langsung Dan Jasa oleh Dinas Pangan dan Pertanian Dalam Meningkatkan Produksi Padi di Kabupaten Sidoarjo Rahmadani, Rafdiah Iftisyah; Mursyidah, Lailul; Hariyoko, Yusuf
JPAP: Jurnal Penelitian Administrasi Publik Vol 8 No 2 (2022): Jurnal Penelitian Administrasi Publik (JPAP)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v8i2.6636

Etymologically, the role means someone who performs an action where the action is expected by other people. This means that every action that each individual has has an important meaning for some people. The agency has several programs to increase rice production, starting from carrying out activities to control OPT (Plant Destruction Organisms), providing pesticide assistance, coordinating with related parties for irrigation arrangements and optimizing the use of water pumps. However, in carrying out its role, the Food and Agriculture Service has several obstacles encountered in the field, including the Service has not been able to ensure the availability of fertilizers, limitations in human resources and budgets that have caused rice production in Sidoarjo Regency to decline. This study used descriptive qualitative methods. The data were obtained through observation, documentation, and interviews with the Head of Facilities and Infrastructure, the Head of Planning, and a combination of farmer groups. Data analysis techniques in this study are data collection, data reduction, data presentation and drawing conclusions. The results of this study indicate that the government's role as a direct provision of goods and services cannot be carried out optimally by the Food and Agriculture Service, especially in providing fertilizer according to the request of the farmers because the subsidized fertilizer stock provided by the Service is still incomplete. In addition, the Department of Food and Agriculture has not been able to provide a complete machine tool for farmer groups in Sidoarjo Regency.

Ensuring Consistent Application of SOP for E-KTP Population Administration Services in Sidoarjo Regency Ayu Purbasari; Lailul Mursyidah
Academia Open Vol 7 (2022): December
Publisher : Universitas Muhammadiyah Sidoarjo

This study aims to identify and analyze the application of population administration service SOPs for making E-KTP in Candi District. This research is a qualitative descriptive study using purposive sampling technique. In this study, the informant was the head of the public service section as key informants, sub-district staff and the community as informants. Data collection techniques by observation, interviews and documentation. Analyzing techniques of data collection, data reduction, data presentation, drawing conclusions. The results of research in the field of implementing SOPs for population administration services for making E-KTP in Candi District are consistently carried out by service officers to the community as service recipients that carry out the appropriate SOP. Commitment that the awareness of service personnel is running, continuous improvement of SOPs every year. The application of SOPs is not binding, but is carried out properly and is flexible. All important elements in the implementation of SOPs that are carried out All officers who run SOPs are in accordance with and never violate the SOPs that are made and mutually agreed upon, Good documentation. The existence of supporting and inhibiting factors in the implementation of SOPs. Highlights: Consistent application of SOPs: The research findings indicate that the implementation of SOPs for population administration services in Candi District is consistently carried out by service officers, ensuring the appropriate procedures are followed. Commitment to continuous improvement: The study highlights the commitment of service personnel in continuously improving SOPs for population administration services, reflecting their awareness and dedication to providing quality service. Supporting and inhibiting factors: The research identifies the presence of both supporting and inhibiting factors in the implementation of SOPs, emphasizing the importance of understanding and addressing these factors to ensure effective service delivery. Keywords: population administration, E-KTP, SOPs, Candi District, qualitative descriptive study

The Innovation of the Thumbs Up Sakera Program (Recognizing Violence against Women and Children by Picking Up a Ball) in Pasuruan Regency Ikhsan Setiawan; Lailul Mursyidah
Indonesian Journal of Public Policy Review Vol 20 (2022): October
Publisher : Universitas Muhammadiyah Sidoarjo

In order to minimize the amount of violence in Pasuruan Regency, the Office of Family Planning and Women's Empowerment created an innovation that was realized in a program. The program is the Sakera Thumb program (Aware of Violence against Women and Children by Picking Up the Ball). The purpose of this study is to describe and analyze the innovation of the Sakera Thumb program in Pasuruan Regency. In this study, the research method used by the researcher is descriptive qualitative. In collecting data the researchers used interviews, observation, documentation. The results show that the innovation of the Sakera Thumb program has several unique features, namely the Sakera Thumb page, electronic thumb hotline card, thumb card, women and children protection car, and so on. Some of these unique features have made the Sakera Thumb program a top 99 public service innovation in 2017 and a participant in the united nations public service awards in 2018. In addition, the Sakera Thumb program innovation has become the answer to the problem of violence in Pasuruan Regency.

The Success of the Population Administration Service Program Through the e-PAK LADI Kiosk in Pasuruan Regency Shenia Agustin; Lailul Mursyidah
Indonesian Journal of Public Policy Review Vol 20 (2022): October
Publisher : Universitas Muhammadiyah Sidoarjo

This study aims to analyze and describe the effectiveness of population administration services through the e-PAK LADI Kiosk in Jatiarjo Village, Prigen District, Pasuruan Regency. This research is a qualitative descriptive study using purposive sampling informant determination technique. Techniques for collecting data are interviews, observations, documentation and literature studies. The data analysis technique uses Miles and Huberman which consists of four components, namely data collection, data reduction, data presentation and drawing conclusions. The results of this study indicate that there is a need for an increase in the number of service operators, a positive response from the community towards the e-PAK LADI Kiosk service, an increase in the number of issuance of documents such as KK, KIA and others without any fees to the community. And there are facilities and infrastructure that support the service activities of the e-PAK LADI Kiosk such as printing, paper drives, wifi and so on.

Socialization of the General Election Commission's Continuous Voter Data Update Program Bambang Pujianto; Lailul Mursyidah
Indonesian Journal of Public Policy Review Vol 21 (2023): January
Publisher : Universitas Muhammadiyah Sidoarjo

The purpose of this study was to determine, analyze the socialization of the continuous voter data updating program of the General Election Commission of Sidoarjo Regency. Qualitative descriptive research methods and data collection techniques through interviews, observation and documentation. Determination of informants is done by purposive sampling method. Data analysis techniques through data collection, data reduction, data presentation, drawing conclusions. The results of this study indicate that the socialization of the continuous voter data updating program of the General Election Commission of Sidoarjo Regency is by direct and indirect socialization. Direct socialization was carried out with the OPD regarding the ongoing voter data updating program of the General Election Commission of Sidoarjo Regency and carried out socialization in high schools (SMA) in Sidoarjo Regency. Meanwhile, indirect socialization is carried out using social media owned by the General Election Commission of Sidoarjo Regency.

Implementation of Waste Management Policy Ahmad Fikri Alif Muzakki; Lailul Mursyidah
Indonesian Journal of Public Policy Review Vol 21 (2023): January
Publisher : Universitas Muhammadiyah Sidoarjo

Implementation of Waste Management Policy at TPA Jabon District, Sidoarjo Regency. Garbage is something that is not used, not used, unpleasant or something that is thrown away that comes from human activities and does not happen by itself. The sources of waste include waste originating from settlements, waste originating from public places, waste originating from offices, waste originating from highways, waste originating from industry (industrial waste), waste originating from/plantations, Garbage originating from mining, waste originating from agriculture and fisheries. Therefore, management is needed to control it so that it does not have a negative impact on public health.This research is a qualitative descriptive approach, with two research locations, the first is the Sidoarjo Environmental and Hygiene Service, and the second is the Final Disposal Site (TPA) in Jabon. The focus of this research is based on the theory of implementation of Edward III with resource persons who can explain the conditions in the field. Data collection techniques were carried out by means of interviews, observation and documentation. The analytical techniques used in this study were collecting data, reducing data, and drawing conclusions.The results showed that the implementation of the Waste Policy at the TPA, Jabon District, Sidoarjo Regency in terms of communication between governments was not optimal due to the lack of commitment from the parties, lack of human resources, optimal disposition and optimal bureaucratic structure.

Co-Authors Agnes Tri Mahnolita Ahmad Didit Waluyo Ahmad Fikri Alif Muzakki Ahmad Riyadh Umar Balahmar Anggara Tri Suwito Ayu Purbasari Bambang Pujianto Bambang Santoso Haryono Cici Mei Nur Rostania Dea Marista Desi Diana Putri Dian Rahma Santoso Elisa Indah Suryani EMY DEWI PRAMITA Eni Rustianingsih Erisa Permadani Bella Novianigsih Fadiana Zahra Siswapranata Firda Anggi Prianka Fitria Rizki Wijaya Gusti Ilman Akbar Hary Putra Wibowo Hendra Sukmana Ikhsan Setiawan Ilmi Usrotin Choiriyah Islamic Nurfajriyah Isna Fitria Agustina Isnaini Rodiyah Iva Mareta Dewi M. Aditya Fatthurahman Mada Silvia Rahmawanti Mai Puji Lestari Mardiyono Mardiyono Mawar Monicha Moh. Faizin Noor Fatimah Mediawati Novia Dwi Putri Novinda Pricilia Novita Dwi Herlina Nur Maghfirah Aesthetika Omega Puspita Pujo Pujo Radita Andriana Madjid Rahmadani, Rafdiah Iftisyah Ridwan Ridwan Rikha Amalia Risa Prasasti Anggraeni Ruci Arizanda R Sakti Tia Santi Dwi Novia Shenia Agustin Shintya Kurniawati Sri Budi Purwaningsih Taufiq, Wahyu Tri Yan Putra Pamungkas Triebuana Dewi Hayuningtyas Wahyu Indah Lestari Wiwit Hariyanto Yusuf Hariyoko

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