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All Journal Fokus Bisnis Resona : Jurnal Ilmiah Pengabdian Masyarakat Equilibrium: Jurnal Ilmiah Ekonomi, Manajemen dan Akuntansi Jurnal Manajemen STIE Muhammadiyah Palopo Journal of Economic, Bussines and Accounting (COSTING) SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan SEIKO : Journal of Management & Business AkMen JURNAL ILMIAH Jesya (Jurnal Ekonomi dan Ekonomi Syariah) Abditani : Jurnal Pengabdian Masyarakat Kumawula: Jurnal Pengabdian Kepada Masyarakat RESLAJ: RELIGION EDUCATION SOCIAL LAA ROIBA JOURNAL Jurnal Ilmiah Akuntansi Peradaban Economics and Digital Business Review
Altri Wahida
Univrsitas Muhammadiyah Palopo
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Journal : RESLAJ: RELIGION EDUCATION SOCIAL LAA ROIBA JOURNAL

 1 
Pengaruh Keberadaan Alfamart dan Indomaret terhadap Eksistensi Warung Kecil di Kota Palopo Dila Fadilla; Altri Wahida; Hapid Hapid
Reslaj : Religion Education Social Laa Roiba Journal Vol 5 No 5 (2023): Reslaj: Religion Education Social Laa Roiba Journal
Publisher : LPPM Institut Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (957.049 KB) | DOI: 10.47467/reslaj.v5i5.3376

Abstract

The types of minimarkets Alfamart and Indomaret are retail businesses with a franchise concept that are currently experiencing rapid growth in Indonesia. The spread of minimarkets has entered residential areas. In this regard, this study aims to analyze the effect of the existence of Alfamart and Indomart on the existence of small stalls in the city of Palopo. The type of this research is field research with qualitative methods. The data collection techniques used are interviews, observation. Further analysis the data used is inductive. Based on the analysis of the data it is concluded that the existence of Alfamart and Indomaret in the city of Palopo has an impact on the income of the small shop in the city of Palopo. This causes unfair competition and even causes losses for small shop. Keywords: existence; Alfamart; Indomart; Small Stall
Pengaruh Kualitas  Produk  Skincare Fenny Frans terhadap Kepuasan Pelanggan di Kota Palopo Keshi Mutih Palma; Hapid Hapid; Altri Wahida
Reslaj : Religion Education Social Laa Roiba Journal Vol 5 No 5 (2023): Reslaj: Religion Education Social Laa Roiba Journal
Publisher : LPPM Institut Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (941.418 KB) | DOI: 10.47467/reslaj.v5i5.3386

Abstract

Product quality is a combination of features and characteristics. Determine how well the output can meet customer requirements, or evaluate how well the characteristics and properties meet their requirements. Product quality or quality is the main aspect that can attract customers. Customer satisfaction is a person's feeling of pleasure or disappointment that occurs when the performance (or results) of a product are compared to expected performance. The purpose of this study was to determine the effect of product quality on customer satisfaction in the city of Palopo. This research was carried out in the city of Palopo. This type of research uses quantitative research with a sample of 30 respondents, while the method used in this research is a questionnaire survey. Questionnaires are used as a data collection tool, the data used in this study uses primary data. Analysis of the data used to test the validity, reliability, partial test. The results of this study indicate that the product quality variable has a positive value on the customer satisfaction variable. It can be said that the higher the perception of customer satisfaction, the higher the level of product quality received by customers. Keywords: Product Quality; Customer Satisfaction
Co-Authors Ardiman Amir Bagus Syhamtono Dila Fadilla Hapid Hapid Harmita Sari Harmita Sari Harmita Sari, Harmita Hendriawan Patadungan Indra Kusdarianto, Indra Junaidi, Junaidi Keshi Mutih Palma Madrianah Madrianah Muh.Sudarmono Rahim Nispa Sari Nurasmi Haeruddin Nurul Ainun Renaldi Asa Rian Maming Rifqa Ayu Dasila Rivaldi Aldi Salju Salju Salju Salju, Salju Samsinar Samsinar Sri Nur Asry Suhardi M. Anwar