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All Journal Agroland : Jurnal Ilmu-Ilmu Pertanian Jurnal Kedokteran Indonesian Journal of Clinical Pathology and Medical Laboratory (IJCPML) Journal of Economics and Business Aseanomics Jurnal Abdi Insani
Mohammad Rizki
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Agriculture, Biological Sciences & Forestry Biochemistry, Genetics & Molecular Biology Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Neuroscience

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STRATEGI PENGAMBILAN KEPUTUSAN DALAM PEMECAHAN MASALAH (STUDI KASUS PADA BANK XYZ CABANG TAJUR HALANG CIANJUR JAWA BARAT) Mukhtadi Mukhtadi; Mohammad Rizki
Journal of Economics and Business Aseanomics (JEBA) Vol 3, No 1 (2018): Januari - Juni 2018
Publisher : Universitas YARSI

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (292.256 KB) | DOI: 10.33476/jeba.v3i1.743

Abstract

Competition in the business world is increasingly tight. This is also felt by businessman in the banking sector who are required to have a better quality of service so as to satisfy customers satisfaction. Bank XYZ is a private bank with branch offices in Tajurhalang Cianjur, West Java. This research aims to analyze Service Quality Bank XYZ Branch of Tajurhalang Cianjur, West Java, with Service Quality dimension, Tangible, Emphaty, Realibility, Responsiveness, Assurance, Layout using the Fishbone Diagram method. By using the fishbone diagram we will know the problems being faced based on the analysis. then will be made a decision making based on the group
MUTU LAYANAN MENURUT PELANGGAN LABORATORIUM KLINIK (Service Quality Regarding to The Clinical Laboratory Customer) Mohammad Rizki; Osman Sianipar
INDONESIAN JOURNAL OF CLINICAL PATHOLOGY AND MEDICAL LABORATORY Vol 21, No 3 (2015)
Publisher : Indonesian Association of Clinical Pathologist and Medical laboratory

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24293/ijcpml.v21i3.1287

Abstract

Customer satisfaction survey for outpatient laboratory customer is routinely carried out in Clinical Laboratory InstallationRSUP Dr. Sardjito using modified SERVQUAL questionnaire. One advantage of using SERVQUAL is service provider will be able to monitorits service quality dynamics using standardized tool. Changes in one’s service quality can be measured using perceived quality changesbased on gap scorebetween different periods. All these years, RSUP Dr. Sardjito has not evaluated gap score changes in all survey period.This study aims to know service quality measured by perceived service quality on Customer Satisfaction Survey Period of Semester II2013 and Semester I 2014 by comparison. This is an observational non-experimental study using data from Customer SatisfactionSurvey in Clinical Laboratory Installation RSUP Dr. Sardjito Semester II 2013 and Semester I 2014. Data was analysed using SERVQUALmethod and presented descriptively as text and table. There were 231 and 229 responders respectively in Customer Satisfaction SurveySemester II 2013 and Semester I 2014. There were decreases in all but empathy service dimension. Decrease of expectation was foundin all SERVQUAL dimensions. The decrease of expectation exceeded perception decrease resulting in a rise of gap score from Semester II2013 to Semester I 2014 hence indicating an improvement of perceived service quality. There was an improvement of perceived servicequality according to external customer of Clinical Laboratory Installation RSUP Dr. Sardjito in Semester I 2014 compared to SemesterII 2013.
Variation of Saliva Sampling Procedures in Detecting SARS-CoV2 with Real Time Polymerase Chain Reaction: A Scoping Review Dewi Suryani; Devi Rahmadhona; Prima Belia Fathana; Indah Sapta Wardani; Ika Nurfiria Tauhida; Mohammad Rizki
Unram Medical Journal Vol 10 No 4 (2021): Jurnal Kedokteran Volume 10 nomor 4 (Desember) 2021
Publisher : Faculty of Medicine Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jku.v10i4.611

Abstract

Background: Currently there is a rise in the study of saliva as alternative clinical samples for the detection of SARS-CoV2 as it is considered less invasive, able to be obtained independently by patients and does not cause discomfort compared to nasopharyngeal swab (NPS). Nevertheless, there has been an inconsistency of methods applied in sample collection, storage and laboratory assay from previous research. As the pre analytical phase may influence diagnostic result, therefore this scoping review would like to identify the varation approach of saliva collection methods conducted by previous studies. Study Design: We conducted a scoping review of the literature in 3 databases (PubMed, Science Direct and Google Scholar) and included articles published bewteen January 2020 until March 2021. Results: This review included 22 publications that met the inclusion criteria. All articles compared saliva with nasopharyngeal swabs. There were variations of sample collection approach which include type of saliva collected, type of container, the use of presrvative or stabilizing agent, time and volume of saliva collected and requirements for patients prior to sample collection. Moreover, not all study included a detailed information regarding salivary collection methods. Conclusion: Information regarding saliva sample collection and prepartion is required to not only be reproduced by following research but also to determine the best approach for optimal outcome.
PELATIHAN STRUKTUR KOMUNIKASI SBAR BAGI TENAGA KESEHATAN DI RUMAH SAKIT UNIVERSITAS MATARAM Dian Puspita Sari; Yoga Pamungkas Susani; Titi Pambudi Karuniawati; Mohammad Rizki
Jurnal Abdi Insani Vol 6 No 2 (2019): Jurnal Abdi Insani Universitas Mataram
Publisher : Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/abdiinsani.v6i2.224

Abstract

Komunikasi antar tenaga kesehatan terkait informasi perawatan pasien menjadi sangat penting untuk menjamin keberlanjutan perawatan dan keselamatan pasien. Masalah komunikasi yang berujung pada tuntutan malpraktik sering ditemukan pada proses handoff, yaitu ketika tanggung jawab perawatan pasien dialihkan ke tenaga kesehatan lain. SBAR (Situation, Background, Assessment, dan Recommendations) merupakan suatu pendekatan komunikasi kolaboratif yang direkomendasikan oleh WHO untuk membantu para klinisi agar memiliki pemahaman yang sama mengenai kondisi klinis pasiennya sehingga dapat mengatasi berbagai hambatan dalam berkomunikasi. Tujuan dari pelatihan ini adalah untuk meningkatkan pengetahuan dan kemampuan dokter dan tenaga kesehatan yang bertugas di Rumah Sakit Universitas Mataram mengenai penerapan metode komunikasi SBAR dalam proses handoff pasien. Pelatihan ini diikuti oleh 46 orang perawat, bidan, dokter dan tenaga kesehatan lain yang bertugas di RS Universitas Mataram. Kegiatan Pengabdian Kepada Masyarakat ini dilakukan dengan metode ceramah, dibantu dengan media video sebagai pemicu diskusi dan tanya jawab mengenai proses handoff serta simulasi penerapan SBAR dalam bentuk role-play menggunakan kasus-kasus yang disiapkan. Peserta melakukan evaluasi diri setelah mengikuti role-play dan mendiskusikan umpan balik dari fasilitator dan peserta lainnya. Berdasarkan hasil pre dan postes, didapatkan peningkatan pengetahuan yang signifikan mengenai proses handoff dan struktur SBAR dari 4.69 menjadi 7.27. Berdasarkan hasil evaluasi diri sebelum dan sesudah pelatihan didapatkan peningkatan pemahaman mengenai situasi yang membutuhkan komunikasi handoff, struktur SBAR, cara melakukan handoff dan kemampuan menerapkan SBAR. Peserta menilai pelatihan SBAR relevan dan bermanfaat bagi tugas pekerjaan mereka dan sesi role-play sangat bermanfaat untuk melatih keterampilan mereka menggunakan struktur SBAR.
ANALISIS PERSEDIAAN BAHAN BAKU KEDELAI PADA INDUSTRI TAHU AFIFAH DI KELURAHAN NUNU KECAMATAN TATANGA KOTA PALU Mohammad Rizki; Made Antara; Dance Tangkesalu
Agroland: Jurnal Ilmu-ilmu Pertanian Vol 20, No 2 (2013)
Publisher : Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (606.597 KB)

Abstract

Afifah tofu industry is an industry with the largest tofu production capacity in Palu with      a total production of 250 tons per year, but the handling of the raw material has not been optimized yetleading to over stock each month, which in turn can cause over cost. The purposes of this study were to determine the economic purchase of the amount of soybeans raw material, to determine the total economic cost of supply, to determine the amount of safety stock of soy beans raw material, and to determine the reorder point on the Afifah tofu industry in Nunu Village Tatanga Palu. This research was conducted from September to October 2012. The number of respondents was two people such as the manager and an administrator of Afifah Tofu Industry determined by purposive technique. Data collected was primary and secondary data which then analyzed using Economic Order Quantity (EOQ), Total Cost of Inventory, Inventory Safety, and Reorder Point. The economic purchase of soybean raw materials by the Afifah Tofu Industry should be done in July, August and October 2012 with the amount of 72541.63 kg, 59990.31 kg, 60419.41 kg, and 59337.10 kg respectively. The total economic cost of supplies spend during July, August and October 2012 were IDR 1,177,497.35, IDR 929,248.08, IDR 1,024,312.45. and IDR. 1,006,158.04, respectively. Safety stock that should be always ready in the ware house from July to October 2012 was 5434.06 kg. The reorder point that must be made in July, August and October 2012 when the amount of the raw material reached 17134.32 kg, 15109.92 kg, 15503.96 kg, and 15004.56 kg respectively. Key Words : Reorder point, safety stock, soybeans, and tofu. 
Co-Authors Dance Tangkesalu Devi Rahmadhona Dewi Suryani Dian Puspita Sari Ika Nurfiria Tauhida Indah Sapta Wardani Made Antara Mukhtadi, Mukhtadi Osman Sianipar Prima Belia Fathana, Prima Belia Titi Pambudi Karuniawaty Yoga Pamungkas Susani