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All Journal Jurnal Kebijakan Publik Journal of Economic, Bussines and Accounting (COSTING) Jurnal Organisasi Dan Manajemen Jurnal Ilmiah Mandala Education (JIME) Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik RESLAJ: RELIGION EDUCATION SOCIAL LAA ROIBA JOURNAL Jurnal Trias Politika Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Terbuka Journal of Economics and Business Business and Entrepreneurial Review Jurnal Penelitian Pendidikan Indonesia
Faizal Madya
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Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Journal : Jurnal Ilmiah Mandala Education (JIME)

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ANALISIS COLLABORATIVE GOVERNANCE DALAM PENYELENGGARAAN PELAYANAN PUBLIK PADA SAMSAT WILAYAH KABUPATEN NATUNA Huda, Nurul; Madya, Faizal; Priyanto, Agus
Jurnal Ilmiah Mandala Education (JIME) Vol 9, No 1 (2023): Jurnal Ilmiah Mandala Education (Januari)
Publisher : Lembaga Penelitian dan Pendidikan Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/jime.v9i1.4382

Abstract

Especially in this age of globalization, the government bureaucracy must respond to the community's needs and demands for improved public services. The government agency in charge of vehicle tax services is one of the entities tasked with receiving PAD and sustaining public services. The presence of collaborative governance is a concept utilized by an organization to achieve long-term objectives and effect transformational change. This study's objective was to investigate the application of the concept of collaborative governance in the Regional Samsat of Natuna Regency. This study employs a qualitative methodology for collecting primary data, including interviews and observations. The results showed that the implementation of collaborative governance in the Samsat Office of Natuna Regency was Starting Condition, Collaborative Process, Facilitative Leadership and Institutional Design.
Co-Authors Adha, Akbari AGUS PRIYANTO Daniel Pasaribu Daulay, Harmona Deddy, Deddy Juniawan Enceng ' Fikri, Amir Husnatarina, Fitria Kardiman Kardiman Kelana, Edy Putra Koesanto, Stefani Made Ayu Artharini Lukman Samboteng & Rulinawaty Kasmad Maharami, Maharami Mardiyah Mardiyah Nurul Huda Prihatin Lumbanraja Rahmaddian, Rahmaddian Rulinawaty Rulinawaty Sembiring, Martinelly Thirarisani, Thirarisani Widokarti, Joko Rizkie