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PERAN HUMAN CAPITAL DAN KETERLIBATAN KARYAWAN DALAM UPAYA PENINGKATAN KINERJA SUMBER DAYA MANUSIA (Studi Pada Dinas Kesehatan Buton Utara) Sudarnice, -
Bisei : Jurnal Bisnis dan Ekonomi Islam Vol 2 No 2 (2017): Desember
Publisher : Fakultas Ekonomi, Universitas Hasyim Asy'ari Tebuireng Jombang

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Abstract

Abstract: This research whas title the Role of Human Capital and Employee Involement in Improving The Perfomance of Human Resources is to examine and analyze the role of the variables as an intervening variable between under- influence capital and employee involvement, through the application of knowledge on the performance of human resourcesBased on the results of data analysis showed that (1) Human capital have a significant effect on the performance of human resources, (2) Human capital significantly influence the application of knowledge, (3) There is a significant effect between employee engagement against the application of knowledge, (4) The involvement of employees have a significant effect on performance of HR, and (5) The application of knowledge have a significant effect on the performance of human resources.Keywords: Human capital, employee involvement, the application of knowledge, perfomance of Human Serources.Abstrak: Penelitian ini berjudul peran human capital dan keterlibatan karyawan dalam upaya peningkatan kinerja SDM bertujuan untuk menguji dan menganalisis adanya pengaruh human capital dan budaya organisasi melalui aplikasi pengetahuan sebagai variabel intervening terhadap Kinerja SDM. Berdasarkan hasil analisis data menunjukkan bahwa (1) Human capital berpengaruh terhadap kinerja SDM, (2) Human capital berpengaruh terhadap aplikasi pengetahuan, (3) Ada pengaruh signifikan antara keterlibatan karyawan terhadap aplikasi pengetahuan, (4) Keterlibatan karyawan berpengaruh signifikan terhadap kinerja SDM dan (5) Aplikasi pengetahuan berpengaruh signifikan terhadap kinerja SDM.Kata Kunci : Human Capital, keterlibatan karyawan, aplikasi pengetahuan, dan kinerja SDM.
STRATEGI PENGEMBANGAN USAHA DEMPO PISANG SEBAGAI PRODUK KEUNGGULAN DAERAH Astaginy, Niar; Sudarnice
Bisei : Jurnal Bisnis dan Ekonomi Islam Vol 4 No 02 (2019): Desember
Publisher : Fakultas Ekonomi, Universitas Hasyim Asy'ari Tebuireng Jombang

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This research is a research that uses a descriptive qualitative approach with the aim to determine internal and external factors and analyze the strategy of developing banana dempo business as a superior product in the area of ​​Bombana Regency. This study uses a SWOT analysis with a matrix of IFE and EFE can be identified important factors from both the external environment and the internal environment that are the strengths, weaknesses, opportunities and threats of banana dempo business in Bombana district. Based on the problem formulation of the SWOT analysis in the IFE matrix shows that the strength and weakness factors have a total score of 2.54, this identifies that the banana dempo business in Bombana Regency is in a fairly strong internal position, where this business has internal strength both in terms of product and strategy. However, based on the EFE matrix shows that the opportunity and threat factor has a total score of 2.77 which means that the banana dempo business does not respond to the opportunities that exist and avoid threats in the industrial market. Developed in the Cartesian diagram that the banana dempo business in Bombana Regency is in quadrant III where the quadrant is a business that has a weak position. So it is expected to change the previous strategy because, the old strategy was feared difficult to be able to capture the opportunities that exist while improving the performance of the banana dempo business organization in Bombana Regency. The position in this quadrant is very dangerous if it does not change the strategy in the banana dempo business in Kolaka Regency, because from the results of the banana dempo business assessment must improve the quality of products and human resources by maintaining strength and must take advantage of opportunities that exist including government support and the use of technology in designing Banana dempo products in realizing superior population in Bombana district.
Increasing Innovative Performance through Organization Culture, Work Satisfaction and Organization Commitments Sudarnice Sudarnice
Integrated Journal of Business and Economics (IJBE) Vol 4, No 1 (2020): Integrated Journal of Business and Economics
Publisher : Fakultas Ekonomi, Universitas Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (43.516 KB) | DOI: 10.33019/ijbe.v4i1.251

Abstract

This research was conducted to measure innovative performance of teachers at the State Vocational High School Kolaka, Kolaka District, Southeast Sulawesi Province. Variables used in this study are organizational culture, job satisfaction, organization commitment and innovative performance. Organization culture, job satisfaction as an independent variable in analyzing organization commitment variables. While other variables namely innovative performance as the dependent variable. Sampling technique in this study was to use a census method with a total of 98 respondents, while those collected were 82 questionnaires. Data analysis in this study uses smart PLS (Partial Least Square). Finding of this study found that organizational culture and job satisfaction have positive relationship on organization commitment. Moreover, organization culture, job satisfaction, and organizational commitment have positive relationship toward innovative performance.
PENGARUH KUALITAS LAYANAN DAN TINGKAT KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN PADA MINIMARKET ALFAMIDI KOLAKA Sudarnice Sudarnice
JURNAL DIMENSI Vol 9, No 2 (2020): JURNAL DIMENSI (JULI 2020)
Publisher : Universitas Riau Kepulauan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33373/dms.v9i2.2541

Abstract

Persaingan di dunia bisnis sekarang sudah semakin ketat. Hal ini juga dirasakan oleh pelaku bisnis ritel seperti Minimarket Alfamidi Kolaka. Agar pelanggan menjadi loyal dan tidak berpindah ke tempat lain, maka perusahaan harus mengetahui faktor-faktor yang mempengaruhi loyalitas pelanggannya. Loyalitas pelanggan dapat diciptakan melalui kualitas layanan dan kepuasan pelanggan. Secara khusus, penelitian ini membahas tentang loyalitas pelanggan Minimarket Alfamidi karena merupakan minimarket baru di Kabupaten Kolaka. Penelitian ini menguji variabel independen yaitu kualitas layanan dan kepuasan pelanggan yang dapat mempengaruhi tingkat loyalitas pelanggan. Tujuan penelitian ini adalah untuk mengetahui pengaruh kedua variabel independen tersebut terhadap loyalitas pelanggan. Penelitian ini dilakukan terhadap 100 pelanggan Minimarket Alfamidi yang diperoleh dengan menggunakan teknik accindental sampling. Kemudian dilakukan analisis terhadap data-data yang diperoleh berupa analisis kuantitatif dan kualitatif. Analisis kuantitatif meliputi uji validitas dan uji reliabilitas, uji asumsi klasik, analisis regresi berganda, uji Goodness of Fit melalui koefisien regresi (R2), uji F, dan uji t. Hasil penelitian ini menunjukkan bahwa semua variabel independen yang diuji berpengaruh secara positif dan signifikan terhadap loyalitas pelanggan melalui uji F dan uji t, sedangkan angka Adjusted R Square sebesar 0,900 menunjukkan 90% variasi loyalitas pelanggan Minimarket Alfamidi yang dapat dijelaskan oleh variabel independen tersebut, dimana sisanya 10% dijelaskan oleh faktorfaktor lain di luar penelitian ini.
Analisis Komparasi Pendapatan Usahatani Sayuran Organik dan Sayuran Anorganik La Iwe; Supiani Supiani; Sudarnice Sudarnice; Karlin Karlin
Journal of Business and Economics Research (JBE) Vol 3 No 2 (2022): June 2022
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jbe.v3i2.1755

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The purpose of this study was to determine the comparison of organic vegetable farming income with inorganic vegetables in Wawesa Village, Batalaiworu District, Muna Regency. The total population of this study were all organic vegetable farmers and inorganic vegetables in Wawesa Village, Batalaiworu District, Muna Regency, namely as many as 20 vegetable farmers. Of these, 10 organic vegetable farmers and 10 organic vegetable farmers were selected purposively. The data obtained were analyzed using quantitative analysis using t-test through Smart SPSS software. The results showed that there were differences in the income of organic vegetable farming and inorganic vegetables, where the income of inorganic vegetable farming was greater than the income of organic vegetable farming. This can be proven by the value of t-count < t-table (-10.398 < -2.262).
Pengaruh Harga dan Kualitas Produk Terhadap Keputusan Pembelian Handphone Merek Vivo (Studi Kasus pada Ziola Aneka Jaya Kolaka) Andry Stepahnie Titing; Sudarnice - -; Evi Sriwahyuni
ASSET: Jurnal Manajemen dan Bisnis Vol 5, No 1 (2022): Juni
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/asset.v5i1.4817

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Tujuan penelitian ini untuk mengetahui pengaruh harga dan kualitas produk terhadap keputusan pembelian handphone merek vivo pada Ziola Aneka Jaya Kolaka.Populasi dalam penelitian ini adalah seluruh konsumen pada Ziola Aneka Jaya Kolaka dan diambil sebanyak 55 responden dengan menggunakan sampling accidental, yaitu siapa saja yang secara kebetulan bertemu dengan peneliti yang diketahui menggunakan handphone merek vivo. Data yang diperoleh dianalisis dengan menggunakan teknik analisis PLS melalui software Smart PLS. Hasil penelitian menunjukkan bahwa harga berpengaruh positif dan signifikan terhadap keputusan pembelian. Hal ini dibuktikan dengan  t-hitung atau t-statistik yaitu 2,843 lebih tinggi dari nilai t-tabel yaitu 1,298 dan kualitas produk juga berpengaruh positif dan signifikan terhadap keputusan pembelian karena nilai t-hitung atau t-statistik yaitu 7,288 lebih tinggi dari nilai t-tabel yaitu 1,298. Maka variabel harga dan kualitas produk berpengarh positif dan signifikan terhadap keputusan pembelian sebesar 64%.Kata Kunci: Harga, Kualitas produk, Keputusan Pembelian, Partial Least Square (PLS).
PENGEMBANGAN BUSINESS MODEL INNOVATION (BMI) PADA UKM DI KABUPATEN KOLAKA DENGAN PENDEKATAN KONFIGURASI Sudarnice Sudarnice; La Sudarman
Journal of Global Business and Management Review Vol 4 No 1 (2022): Journal of Global Business and Management Review
Publisher : Program Sarjana Manajemen Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37253/jgbmr.v4i1.6491

Abstract

The topic raised in this research is the emphasis on the relevance of Business Model Innovation (BMI). Based on this, the purpose of this study is to explore the management approach and Business Model Innovation (BMI) to foster SMEs in Kolaka Regency with an approach that connects management capabilities to Business Model Innovation (BMI). This is purposively from 89 SMEs in Kolaka Regency, Southeast Sulawesi Province by adopting the Qualitative Comparative Analysis (QCA) method. The data analysis technique used in this study also uses the concept of Structural Equatin Modeling (SEM) with the Partial Least Square (PLS) program using a configuration approach, the results show that management ability shows a significant influence on Business Model Innovation (BMI). The results of fsQCA strengthen these findings and refine SEM which provides good conditions for the development of Business Model Innovation (BMI).
Service Quality And Brand Awareness Intervention In Affecting Customer Satisfaction At The Bri Bank Pomalaa Unit Andry Stepahnie Titing; Sudarnice Sudarnice; Almansyah Rundu Wonua
Jurnal Ilmiah Manajemen dan Bisnis Vol 8, No 2 (2022): Jurnal Ilmiah Manajemen dan Bisnis
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jimb.v8i2.15970

Abstract

This study aims to determine the effect of service quality and Brand Awareness  toward customer satisfaction of Bank BRI Unit Pomalaa. The type of research used is Explanatory Research with a quantitative approach. The population in this study are the customers of Bank BRI Unit Pomalaa. The data collected using a questionnaire with samples taken as many as 74 respondent. In analyzing the data in this study using SmartPLS. The result of the partial analysis showed that service quality and Brand Awareness  has a positive and significant influence on customer satisfaction. Variables of service quality and Brand Awareness  has a positive and significant on customer satisfaction of 82,1%
The Influence of Service Quality and Price on Consumer Satisfaction at Top Swalayan Kolaka Niar Astaginy; Sudarnice Sudarnice; Kasmawati Kasmawati
MAMEN: Jurnal Manajemen Vol. 2 No. 1 (2023): Januari 2023
Publisher : Yayasan Literasi Sains Indonesia

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Abstract

The purpose of this study was to determine the effect of service quality and price on consumer satisfaction at Top Swalayan Kolaka. This research is survey research using a questionnaire as an instrument. The population in this study were all consumers at the Top Swalayan Kolaka and taken as many as 90 respondents using accidental sampling, namely anyone who coincidentally met a researcher who was known to have used the product of Top Swalayan Kolaka. Data collection techniques are primary data and secondary data. The data obtained were analyzed using PLS analysis techniques through SmartPLS software. The results showed that service quality had a positive and significant effect on customer satisfaction. This is evidenced by the t-count or t-statistic which is 6.288 higher than the t-table value of 1.662 and the price also has a positive and significant effect on consumer satisfaction because the t-count or t-statistic value is 7.450 higher than the t-table value. which is 1,662. The service quality and price variables have a positive and significant impact on customer satisfaction of 74.2%.
Cross-Functional Problems in the Customer Relationship Management Implementation of Relationship Marketing Zainul Wasik; Sudarnice; Muchammad Saifuddin
Journal of Managerial Sciences and Studies Vol. 1 No. 3 (2023): December: Journal of Managerial Sciences and Studies
Publisher : PT. Mawadaku Sinergi Solusindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61160/jomss.v1i3.21

Abstract

The way businesses are structured has significantly changed as they transition from customer-based to product-based structures. The development of Customer Relationship Management, which is supported by the convergence of information systems and the creation of auxiliary software, is a major force behind this transition. It promises to dramatically enhance the application of relationship marketing principles. The three key issues that can help (or hurt) the growth of customer relationship management in the service industry are examined in this paper. These issues are organisational culture and communication, management metrics, and cross-functional integration, particularly between marketing and information technology.