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All Journal IJEBD (International Journal Of Entrepreneurship And Business Development) IJIEEB : International Journal of Integrated Education, Engineering and Business ATESTASI : Jurnal Ilmiah Akuntansi CAHAYA AKTIVA GREENOMIKA Jurnal Mahasiswa Manajemen

Joko Suyono

Universitas Narotama

Author-ID : 3598931

Automotive Engineering Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Social Sciences

Published : 14 Documents Claim Missing Document

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Articles

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Socio-Economic Impacts of Pricing Toll Roads in Indonesia Arthur Daniel Limantara; Joko Suyono; Bambang Subiyanto
CAHAYA AKTIVA Vol 11, No 1 (2021): MARET 2021
Publisher : POLITEKNIK CAHAYA SURYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47047/ca.v11i1.129

The Influence of Current Ratio, Debt to Equity Ratio, And Total Asset Turnover Ratio on Profitability of Transportation Companies Listed On the Indonesia Stock Exchange 2014-2018 Talisa Qamara; Ani Wulandari; Agus Sukoco; Joko Suyono
IJESEMS : International Journal of Engineering Science Educatioon and Management System Vol 3 No 2 (2020): September 2020
Publisher : LPPM NAROTAMA UNIVERSITY, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/ijieeb.v3i2.1169

This study aims to analyze whether there are simultaneous effects of Current Ratio, Debt to Equity Ratio, and Total Asset Turnover to Pofitability (Return On Asset) on Transportation Company Listed at Indonesia Stock Exchanged. This research use quantitative method. The population on this research is transportation companies listed at Indonesia Stock Exchange (IDX) and continuously published financial reports in 2014-2018. Based on the purposive sampling method, from 71 transportation companies globally converged into 10 transportation companies, so that the data obtained were 50 observation. The analytical method used is multiple linear regression analysis. The results of the study are Current Ratio and Debt to Equity Ratio does not partially affect ROA, while Total Asset Turnover has a partial effect on ROA. And the three independent variables (CR, DER and TATO) simultaneously influence the dependent variable, namely profitability (ROA)

Online Learning: Signal Integration and Augmented Reality Helping Children with Down Syndrome Nor Azril Mohd Ghazali; Che Zalina Zulkifli; Mohd Zahuri Khairani; Mohd Fauzi Sedon; Joko Suyono; Yohanes Sugiyanta
IJEBD (International Journal of Entrepreneurship and Business Development) Vol 4 No 1 (2021): January 2021
Publisher : LPPM of NAROTAMA UNIVERSITY

Purpose: This study focuses on how online learning can aid in the development of the Augmented Reality (AR) technology, "Mar-Care”, which possesses features that will attract elementary students to learn Makaton. Makaton is a Sign Language whose inception dates back to around 1972/73 and it was meant to be used by people with learning disabilities to help develop language and communication skills. This study online learning involves AR technology and the use of Padlet as e-learning platforms a forum for students to discuss and express their opinions. Design: The methods used throughout the production of Mar-Care application technology education learning online tools are the Padlet platform. Findings: Visual representation of the basic hand gestures through 3D animation is shown on the Padlet to explain online learning Research limitations: This study has developed an online medium for online learning. Practical implications: A large number of software used to produce online learning tools successfully make the discussion space between students and teachers. Paper type: Research Paper

The Influence of Communication, Share Value, and Opportunistic Behavior Control On Customer Loyalty in Internet Banking Dian Purnamasari; Nurul Aini; Joko Suyono
IJEBD (International Journal of Entrepreneurship and Business Development) Vol 3 No 3 (2020): September 2020
Publisher : LPPM of NAROTAMA UNIVERSITY

Purpose: This paper aims to analyze the correspondency of multiple variables such as communication, share value, opportunistic behavior control, trust, and loyalty in the case of internet banking. The analysis is mediated by customer’s trust. Design/methodology/approach: The method used is statistic-descriptive, followed by purposive sampling as the data collection method. Design used is cross sectional. Findings: Among the hypotheses proposed, there are 4 that show positive results. Those include share value that has positive impact on the customer’s trust on Bank Jatim, internet banking customer’s loyalty on Bank Jatim, and customer’s loyalty in using the Bank’s internet banking mediated through trust. Research limitations/implications: The sample includes 135 respondents from Bank Jatim Surabaya that use internet banking. Practical implications: Among the hypotheses proposed, 2 out of 6 are not acceptable because the statistics show inadequate percentage. Paper type: This paper can be categorized as a case study.

The Influence of Web Quality on Client’s Internet Banking Adoption Mediated by Perceived Ease of Use on Bank Jatim Surabaya Eriet Erawati; Nurul Aini; Joko Suyono; Damarsari Ratnasahara
IJEBD (International Journal of Entrepreneurship and Business Development) Vol 3 No 3 (2020): September 2020
Publisher : LPPM of NAROTAMA UNIVERSITY

Purpose: This paper aims to analyze the influence of web quality on the client’s e-banking adoption through the mediation of perceived ease of use. Design/methodology/approach: The method used is statistic-descriptive and the design used is cross sectional. Findings: 3 out of 7 hypotheses are rejected while the other 4 is accepted. Research limitations/implications: Variables considered in this study are perceived ease of use in technology acceptance model, web quality, accessibility, and internet banking adoption. The samples are a number of customers (60 respondents) in Bank Jatim Surabaya that were chosen using purposive sampling. Practical implications: Results show that the hypotheses proposed are proven by the equation. Originality/value: This paper is original. Paper type: This paper can be categorized as a case study.

The Influence of Service Quality and Brand Equity on Attitude and Behavior Loyalty on Bank Jatim Syariah Surabaya Branch Nurul Kamaril; Nurul Aini; Joko Suyono; Damarsari Ratnasahara
IJEBD (International Journal of Entrepreneurship and Business Development) Vol 4 No 2 (2021): March 2021
Publisher : LPPM of NAROTAMA UNIVERSITY

Purpose: This paper aims to analyze the influence of service quality and brand equity on attitude and behavior loyalty in the customers from Bank Jatim Syariah Surabaya. Design/methodology/approach: The method used is statistic-descriptive and the design used is cross sectional. Findings: 2 out of 7 hypotheses are accepted while the other 5 is rejected. Research limitations/implications: Variables considered in this study are service quality, brand equity, attitude loyalty, and behavior loyalty. The samples are 80 respondents from Bank Jatim Syariah Surabaya that were chosen using purposive sampling. Practical implications: Results show that from the 7 hypotheses proposed, only 2 that are accepted. Originality/value: This paper is original. Paper type: This paper can be categorized as a case study.

The Influence of Site Quality and Trust on Repurchase Interest of Tokopedia through Perceived Usefulness Rully Restiningrum; Nurul Aini; Joko Suyono; Damarsari Ratnasahara
IJEBD (International Journal of Entrepreneurship and Business Development) Vol 4 No 1 (2021): January 2021
Publisher : LPPM of NAROTAMA UNIVERSITY

Purpose: this study aims to examine the relationship between site quality variables and trust in Tokopedia consumer repurchase interest in Surabaya through the mediating variable of perceived usefulness. Design/methodology/approach: This is a quantitative study and the data will be analysed through partial Least Square (PLS). Findings: 5 out of 7 hypotheses cannot be proved and supported by this study Research limitations/implications: The respondent of this study are 95 Tokopedia user. Practical implications: Only 2 out of 7 hypotheses can be proved and supported. Paper type: This study is categorised as a case study.

The Influence of Service Quality, Professionalism of Work, and Promotion on Customer Satisfaction of Bank Jatim Branch of Dr. Soetomo Hospital Surabaya Farah Nurmalia Damayanti; Joko Suyono; Arasy Alimudin
IJEBD (International Journal of Entrepreneurship and Business Development) Vol 4 No 2 (2021): March 2021
Publisher : LPPM of NAROTAMA UNIVERSITY

This research is motivated by the idea that banks must increase customer satisfaction. Many benefits received with high customer satisfaction, including increasing customer loyalty, increasing advertising effectiveness, and increasing business reputation The purpose of this study is to analyze the effect of service quality, work professionalism and promotion on customer satisfaction. The population in this study was 2,155 customers, the number of samples using the Slovin formula was 96. The data analysis technique used was multiple regression analysis. The research results are: 1) There is an influence of service quality on customer satisfaction, 2) There is the influence of work professionalism on customer satisfaction, 3) There is an effect of promotion on customer satisfaction, 4) There is the influence of service quality, work professionalism and promotion of customer satisfaction, 5) Variable work professionalism has a dominant influence on customer satisfaction.

Determinats of Customer Purchasing Decision: Price, Product, and Location Muhammad Fuad Arisuddin; Joko Suyono; Damarsari Ratnasahara Elisabeth; Abdul Thalib Bin Bonn
IJEBD (International Journal of Entrepreneurship and Business Development) Vol 3 No 4 (2020): November 2020
Publisher : LPPM of NAROTAMA UNIVERSITY

Purpose: The purpose of this study is to analyze the effect of price, product and location on customer home purchasing decision on PT. Putra Bumi Airlangga both partially and simultaneously. Design/methodology/approach: The population in this study are all customers from PT. Putra Bumi Erlangga as many as 95 customers and sample of this study used a number of respondents who were selected by total sample or census, namely from 95 customers of PT. Putra Bumi Airlangga were selected as samples. The data analysis technique used was multiple regression analysis. Findings: The research results are: 1) Price affects customer purchasing decision of PT. Putra Bumi Airlangga, 2) Product affects customer purchasing decision of PT. Putra Bumi Airlangga, 3) Location affects customer purchasing decision of PT. Putra Bumi Airlangga, 4) Price, product and location simultaneously affect customer purchasing decision of PT. Putra Bumi Airlangga, 5) Price has the most dominant effect on customer purchasing decisions of PT. Putra Bumi Airlangga. Research limitations/implications: The number of respondent relatively small. Practical implications: Result of this research can be referred by company to increase consumer purchasing decision. Originality/value: This paper is original because there is no similar research that is conducted in PT. Putra Bumi Airlangga. Paper type: Research paper

The Effect of Customer Relationship Marketing and Service Quality on Customer Retention with Customer Satisfaction as A Mediating Variable In Forwarding Companies In Surabaya Febriani Galih Saputro; Agus Dwi Sasono; Joko Suyono; Damarsari Ratnasahara Elisabeth; Abdul Thalib Bin Bonn
IJEBD (International Journal of Entrepreneurship and Business Development) Vol 3 No 4 (2020): November 2020
Publisher : LPPM of NAROTAMA UNIVERSITY

Purpose: The aim of this study is to analyze the effect of customer relationship marketing and service quality on customer retention with customer satisfaction as a mediating variable in forwarding companies in Surabaya. Design/methodology/approach: The populations in this study are customers of forwarding companies in Surabaya and the sample in this study is 100 customers. The data analysis technique used was part analysis of linear regression. Findings: The research results are: 1) There is an effect of customer relationship marketing on customer retention at Forwarding Company in Surabaya, 2) There is an effect of service quality on customer retention at Forwarding Company in Surabaya, 3) There is an effect of customer relationship marketing on customer retention with customer satisfaction as a mediating variable at Forwarding Company in Surabaya, 4) There is an effect of service quality on customer retention with customer satisfaction as mediating variables at Forwarding Company in Surabaya, 5) There is an effect of customer relationship marketing on customer satisfaction at Forwarding Company in Surabaya, 6) There is an influence of service quality on customer satisfaction at Forwarding Company in Surabaya. Practical implications: The result of this research can be used as a reference in increasing customer retention with customer satisfaction. Paper type: Research paper

Co-Authors Abdul Thalib Bin Bonn Abdul Thalib Bin Bonn Agus Dwi Sasono Agus Sukoco Ani Wulandari Arasy Alimudin Arthur Daniel Limantara Ayu Lucy Larassaty Bambang Subiyanto Che Zalina Zulkifli Damarsari Ratnasahara Damarsari Ratnasahara Elisabeth Damarsari Ratnasahara Elisabeth Damarsari Ratnasahara Elisabeth Dian Purnamasari Didin Saputra Eriet Erawati Farah Nurmalia Damayanti Febriani Galih Saputro Mohd Fauzi Sedon Mohd Zahuri Khairani Muhammad Fuad Arisuddin Nor Azril Mohd Ghazali Novi Darmayanti Novi Nurlaini Nurul Aini Nurul Kamaril Rully Restiningrum Sukaris Talisa Qamara Wahyu Eko Pujianto

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