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Journal : Perspektif Pendidikan dan Keguruan

PENGUKURAN TINGKAT KEPUASAN MAHASISWA TERHADAP PELAYANAN PENDIDIKAN DI FAKULTAS KEGURUAN DAN ILMU PENDIDIKAN Trisusanti, Denok; Suryanti, Nunuk
Perspektif Vol 8 No 02 (2017): Perspektif Pendidikan dan Keguruan
Publisher : UIR Press

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Abstract

This study aims to determine students' perceptions of educational services and studentexpectations of educational services and the level of student satisfaction on the quality ofeducation services in the Faculty of Teacher Training and Education Universitas Riau Riau.This research is a descriptive type research with a quantitative approach. Population used inthis research is all active student of Faculty of Teacher Training and Education of IslamicUniversity of Riau force 2012-2015, with amount of sample 99 responden. Sampling was usedincidental sampling technique with data collection method using questionnaire anddocumentation. Data analysis technique using descriptive analysis and SERQUAL modelanalysis. The result of this research is seen from the dimensions (reliability, responsiveness,assurance, empathy, and tangible) shows that: Student's perception toward education serviceat UIP FKIP is included in good category, student expectation to service education in FKIPUIR is categorized as very expecting and the level of student satisfaction on the quality ofeducation services in UIR FKIP included in the category of not satisfied
Peran Nilai-Nilai Koperasi Bagi Keberlanjutan Usaha Pada Komunitas Batik Citra Gendhis Kabupaten Malang Nunuk Suryanti; Fitriani Fitriani; Akhmad Suyono; Purba Andy Wijaya
Perspektif Pendidikan dan Keguruan Vol 13 No 1 (2022): Perspektif Pendidikan dan Keguruan
Publisher : UIR Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25299/perspektif.2022.vol13(1).9529

Abstract

Cooperatives are one of the people's economic forums. The form of economic democracy in Article 33 of the 1945 Constitution is cooperative. The purpose of this study is to find out how the role of cooperative values in providing an impact on the business sustainability of MSME actors. The type of research used is qualitative research with a case study approach. Data collection techniques in the form of in-depth interviews, observations, and FGDs. The data analysis technique used the Miles and Huberman model, with the NVIVO 12 program. The results showed that the cooperative values in the batik community were beneficial for members in obtaining capital and ease of production and marketing.