Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : ARBITRASE: JOURNAL OF ECONOMICS AND ACCOUNTING

Pengaruh ROA, ROE, LDR, CAR, Dan NPL Terhadap Harga Saham Perbankan Yang Terdaftar di BEI Asti Nur Aryanti; Palupi Permata Rahmi; Listri Herlina
ARBITRASE: Journal of Economics and Accounting Vol. 3 No. 1 (2022): Juli 2022
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/arbitrase.v3i1.479

Abstract

One of the sectors that has rapid development that support the national economy and have an important role in national development is the banking sector. This research aimed at analyzing the effect of Return on Assets, Return on Equity, Loan Deposit Ratio, Capital Adequacy Ratio, and Non-Performing Loans on banking stock prices listed on the IDX (Case Research of BUMN Banks for the Period 2008 – 2021). This research employed a quantitative method with a descriptive and verification approach. The type of data used were quantitative data. Secondary data, which consisted of data on the annual financial statements of BUMN Banks for the period 2008-2021, were collected using a purposive sampling technique. The analytical method used in this research was multiple linear regression. The t test and F test were carried out to obtain results regarding the effect of the independent variables on the dependent variable. The results showed that partially, Return on Equity (ROE) and Non-Performing Loans (NPL) had a significant effect on stock prices. While the ROA, LDR and CAR variables had no significant effect on stock prices. The test results of the coefficient of determination (R2) showed that the variables Return on Assets, Return on Equity, Loan to Deposit Ratio, Capital Adequacy Ratio, and Non-Performing Loans had an influence on stock prices by 38.60% and the remaining 61.40% was influenced by other external factors.
Pengaruh Kualitas Layanan Mobile Banking Terhadap Kepuasan Nasabah Bank BCA Palupi Permata Rahmi; Asti Nur Aryanti; Dadan Abdul Aziz
ARBITRASE: Journal of Economics and Accounting Vol. 3 No. 3 (2023): Maret 2023
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/arbitrase.v3i3.660

Abstract

This study aims to determine how much influence service quality has on customer satisfaction at Bank BCA Bandung City. The sample used is 50 customers. This study used validity test, correlation coefficient test, coefficient determination test, multiple linear regression analysis and hypothesis testing which was prepared using SPSS. Based on the research results, it can be seen that the contribution of service quality to customer satisfaction is 67.80%, the remaining 32.20%, influenced by other factors not examined. In addition, from the research results it is known that the Tangible (X1) and Responsiveness (X3) variables have a partial effect on Customer Satisfaction (Y). While partially the Empathy (X2), Reliability (X4), and Assurance (X5) variables have no effect on Customer Satisfaction (Y). Simultaneously, Tangible Variables (X1), Empathy (X2), Responsiveness (X3), Reliability (X4), and Assurance (X5) have an effect on Customer Satisfaction (Y).