Johan Reimon Batmetan
Department Of Information And Communication Technology Education, Universitas Negeri Manado, Indonesia

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ANALISIS KUALITAS LAYANAN E-COMMERCE MENGGUNAKAN TWITTER API (Studi Kasus: Tokopedia, Lazada dan Bukalapak) Pulakiang, Anthoni Rivai; Wiranatha, I Made Nomo; Batmetan, John Reimon
IJIS - Indonesian Journal On Information System Vol 4, No 1 (2019): APRIL
Publisher : POLITEKNIK SAINS DAN TEKNOLOGI WIRATAMA MALUKU UTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (521.21 KB) | DOI: 10.36549/ijis.v4i1.47

Abstract

Berkembangnya internet memberikan akses yang kuat pada penggunaan media social dan proses komunikasi bisnis dalam ruang digital. Penggunaan media social untuk melakukan proses transaksi bisnis semakin ramai digunakan dikalangan generasi milenial. Dalam beberapa e-commerce yang sedang berkembang di Indonesia, banyak evaluasi layanan yang diberikan oleh pelanggan lewat komentar di social media twitter. Dengan data yang diambil berdasarkan pencarian atas pendapat customer pada layanan e-commerce yang terhubung pada Twitter API ditemukan hasil yang berbeda dari 3 e-commerce yang diteliti. Hasil ini menunjukan bahwa e-commerce yang paling banyak mendapat komentar negative atau evaluasi dari pelanggan ada pada Lazada sedangkan pada tokopedia dan bukalapak hasil analisis menunjukan kesamaan presentase. Artinya tokopedia dan bukalapak mempunyai tingkat evaluasi dan komentar negative yang sama. Kedepannya diharapkan penggunaan e-commerce di Indonesia semakin baik dan terus memberikan layanan yang baik bagi kepuasan pelanggan.
PERANCANGAN DAN IMPLEMENTASI SISTEM TRANSAKSI JUAL BELI PRODUK BERBASIS WEB Nehemia Weldy Kusbin, Daniel R. Kaparang, Johan Reimon Batmetan
Ismart Edu: Jurnal Pendidikan Teknologi Informasi Vol. 2 No. 1 (2021): Juni
Publisher : Program Studi Pendidikan Teknologi Informasi dan Komunikasi, Universitas Negeri Manado

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Abstract

Penelitian ini bertujuan untuk membuat suatu sistem transaksi jual beli produk berbasis web (transaksi online) berupa e-marketplace yang dapat membantu UMKM beserta konsumen produk multimedia dalam mengatasi masalah dalam proses jual beli yang masih bersifat manual khususnya dalam transaksi, yang dimana pelanggan datang langsung ke lokasi Seller untuk mencari produk dibutuhkan, dan jika tidak menemukan produk yang dibutuhkan, pelanggan harus berpindah ke lokasi Seller yang lain untuk menemukan produk yang dibutuhkan kemudian melakukan transaksi secara langsung, dan hal ini sangatlah memakan biaya dan waktu. Sistem ini dirancang menggunakan model MVC (Model, View, Controller) dengan konsep OOP (Object Oriented Programming). Metodologi yang digunakan yaitu metodologi RAD (Rapid Application Development). Bahasa pemrograman yang dipakai yaitu PHP dengan menggunakan framework codeigniter dengan implementasi model MVC. Dengan adanya sistem ini diharapkan dapat membantu para UMKM bidang multimedia dalam proses jual beli produk khususnya transaksi, serta dapat membantu para konsumen produk multimedia dalam masalah biaya dan waktu.
Web-Based Learning Media Using Hypertext Markup Language as Course Materials Hiskia Kamang Manggopa; Christine Takarina Meitty Manoppo; Peggy Veronica Togas; Alfrina Mewengkang; Johan Reimon Batmetan
Jurnal Pendidikan Teknologi dan Kejuruan Vol 25, No 1 (2019): (May)
Publisher : Faculty of Engineering, Universitas Negeri Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (324.084 KB) | DOI: 10.21831/jptk.v25i1.23469

Abstract

Recently, numerous   web-based applications with attractive user interface, brand-new and advanced features, and friendly operation are rapidly developed and widely used, particularly in education context. This study aims to produce web-based learning media that are feasible for delivering materials of web programming subject. The course material of this subject is Hypertext Markup Language (HTML).This study is located at Manado State University, at the study program of information and communication technology. The method of this study employs the research and development model. The data were obtained by four questionnaires, including (1) the feasibility testing by the lecturer, (2) the media expert feasibility testing, (3) the materials expert feasibility testing, and (4) the students’ feasibility testing. Based on the experimental results, it can be stated that the developed web learning is considered useful. It can be concluded that the web-based learning media is feasible to be used and effectively improve the quality of learning.
Understanding Cyber Crime Behavior on E-Commerce Application Users Johan Reimon Batmetan, Hensy Watung, Leyri Nayoan, Avandi E. Untu
International Journal of Information Technology and Education Vol. 1 No. 2 (2022): March 2022
Publisher : JR Education

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Abstract

E-Commerce technology is a business mechanism that works electronically by focusing on online business transactions and has the opportunity to build more human and personalized relationships with customers without depending on space and time. The purpose of this study was to determine to what extent, the influence of Cyber ​​Crime behavior of users of e-commerce applications affects the level of trust of the users of E-Commerce transaction services. The data used in this study are primary data. The data analysis method used is quantified using a Likert scale. The population in this study was 30 respondents as the research sample, using the Google form. The results, based on the analysis showed that e-commerce users bear a lot of risks is added to the level of trust of E-Commerce users, making Cybercrime behavior is still very difficult to anticipate by users of E-Commerce transaction services, has a negative and significant effect. The results of this study conclude that the behavior of users in e-commerce is still low with the level of trust is not good and they are still worried about the risks of cybercrime they face
The Impact of e-Health for Cancer Patients John Reimon Batmetan, Yusnia Yusuf, Elyis Y. C. Idjie, Satin La Ruma
International Journal of Information Technology and Education Vol. 1 No. 2 (2022): March 2022
Publisher : JR Education

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Abstract

E-Health or Electronic Health is the use of information and communication technology including electronics, telecommunications, computers and informatics to process various types of medical information, to carry out clinical services (diagnose or therapy), administration and education. In E-health the distance factor is not an issue because all activities are carried out through a data connection and in real time. This study discusses the community's analysis of the use of e-Health. This study aims to analyze the impact and influence of convenience and benefit factors on cancer patients using the Technology Acceptance Model (TAM) method. The results of this study indicate that users show positive benefits when using e-health applications. The results of this study also show that e-health has these positive benefits for respondents so they want to continue to use e-health services. Users also get the ease of use which also affects the interest (behavioral intention) in using the E-Health application because the ease of use increases the effectiveness of users
Design e-Office Application for Population based on Cloud Computing Djubir Ruslan Eddy Kembuan, John Reimon Batmetan
International Journal of Information Technology and Education Vol. 1 No. 2 (2022): March 2022
Publisher : JR Education

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Abstract

Information and communication technology in the field of population e-office is very useful in supporting the process of data management, information, facts, distribution, and knowledge. The purpose of this research is to build a population e-office application that can produce time, cost and energy effectiveness. This research was developed using an open source-based online administration service administration system method with a cloud computing approach, so that it can be used to collect community data, business permits, recommendations, and administrative handling related to the community in the village. The results of this study indicate that in the existing village administration service system in general, the community and village officials deal with data through applications available for each of these sections separately. The exchange of data between departments, if needed, is still based on paper notes that are delivered from one section to another, it is hoped that this will not happen again with this research. A structured public service administration system architecture can be managed by this system and allows data to be shared in the system.
Evaluation of Incident Management in University using IT Infrastructure Library Framework Johan Reimon Batmetan, Julita Mamonto, Ronaldo Muyu, Christy Poluakan
International Journal of Information Technology and Education Vol. 1 No. 2 (2022): March 2022
Publisher : JR Education

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Abstract

Supporting the implementation of optimal services is a major need for organizations today. Guaranteed service management and good security is one of the benchmarks. This study aims to measure the level of incident management security at the Manado State University Computer Center. Incident Management is an intrinsic IT process that is visible to both customers and businesses. An organization proactively implements a sound IT service management framework such as ITIL v3 so as to maintain the desired Quality of Service (QoS). Data analysis uses Likert scale calculations and refers to aspects of maturity.
IT Infrastructure Library Framework Approach to the Measurement of e-Government Maturity Johan Reimon Batmetan, Muhammad Nur, Omega S.M. Turang, Merry M. Sumampouw, Gabriel M. Lahengking
International Journal of Information Technology and Education Vol. 1 No. 2 (2022): March 2022
Publisher : JR Education

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Abstract

This research was conducted to improve E-Government services on the Manado smart city application to the smart city and determine the level of readiness and feasibility of the Manado smart city application using the ITIL method in the service design domain and transmission service using the Information Technology Infrastructure Library (ITIL) framework. The purpose of this study is to measure the level of marturity of the smart city and help the Manado city government in knowing the maturity level of Manado City towards a smart city. The research method used is the method of measuring the level of marturity using the ITIL framework. The results of this study show that this smart city application can be used at any time, especially at the Manado command center which can monitor the activities of each vehicle and various problems that cause congestion and can be seen from human resources for the usefulness of this application, there are still many who do not know and feel results, impact and benefits of this smart application. Many residents or residents of Manado do not use this smart city application technology.
Algoritma Ant Colony Optimization (ACO) untuk Pemilihan Jalur Tercepat Evakuasi Bencana Gunung Lokon Sulawesi Utara Johan Reimon Batmetan
AITI Vol 13 No 1 (2016)
Publisher : Fakultas Teknologi Informasi Universitas Kristen Satya Wacana

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Abstract

As one of the areas located on the ring of fire, North Sulawesi has a natural disaster threat level is high enough. Mount Lokon, located in the North Sulawesi region is an active volcano with fairly high seismic activity. Mount Lokon eruption disaster management such as casualty evacuation and early warning system towards the arrival of this eruption to be slow. This is caused by the difficulty of determining the fastest evacuation path resulting in many casualties. The purpose of this study was to determine the fastest track in the evacuation of the eruption of Mount Lokon. The method used is Ant-Colony Optimization is a method in computing, artificialintelligence and tried as one method of determining the shortest path effectively. The results obtained from this study is the Ant-Colony Algorithm method can be used to determine the fastest track in the evacuation process volcanic eruption where evacuation points and pathways that must be passed can be determined quickly and effectively in the evacuation process.
Perilaku Pelanggan untuk Mengadopsi M-Commerce di pada Generasi Y Johan Reimon Batmetan; Jaime Da Costa Lobo Suares; Suyoto Suyoto
CogITo Smart Journal Vol 4, No 1 (2018): CogITo Smart Journal
Publisher : Fakultas Ilmu Komputer, Universitas Klabat

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (588.812 KB) | DOI: 10.31154/cogito.v4i1.111.188-199

Abstract

M-commerce adalah pilihan belanja online menggunakan smartphone yang semakin berkembang di Indonesia. Indonesia telah menjadi negara berkembang dengan tingkat penetrasi internet yang terus bertambah. Banyak faktor yang mempengaruhi penggunaan aplikasi m-commerce oleh generasi Y. Pengguna m-commerce sebagian besar merupakan generasi Y dan terus mendominasi dalam penggunaan m-commerce di Indonesia. Masalah dalam penelitian ini adalah bagaimana menjelaskan perilaku generation Y sebagai pelanggan m-commerce di Indonesia. Penelitian ini bertujuan menemukan perilaku generasi Y sebagai m-commerce dalam melakukan transaksi m-commerce dan mengadopsi m-commerce. Metode yang digunakan pada penelitian ini adalah Structural Equation Models (SEM) untuk menganalisis faktor-faktor yang mempengaruhi perilaku Generasi Y dalam penggunaan m-commerce. Hasil penelitian ini menunjukkan bahwa mayoritas generasi Y sebanyak 82,8% memiliki perilaku untuk tetap mengadopsi m-commerce dan mempertahankannya di masa depan. Hasil penelitian ini menegaskan bahwa kegunaan, kemudahan penggunaan, m-commerce yang mudah dipelajari, fleksibilitas dan kompatibel dalam berbagai perangkat mempengaruhi tingkat adopsi m-commerce di Indonesia. Penelitian ini diakhiri dengan diskusi tentang hasil untuk m-commerce dan akan terus mengadopsinya di masa depan.Keywords : Perilaku Pelanggan, M-Commerce, Y Generation, SEM, Indonesia