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All Journal Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer
Niken Hendrakusma Wardani
Fakultas Ilmu Komputer, Universitas Brawijaya
Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering

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Pengembangan Sistem Informasi Penyewaan Gedung Berbasis Web dengan Metode Rational Unified Process (RUP) (Studi Kasus: Wisma Rata Medan) David Josua Hutahaean; Niken Hendrakusma Wardani; Welly Purnomo
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Wisma Rata is one of the buildings rental providers which can be used for wedding events, traditional events and similar events in Medan city, North Sumatra. Wisma Rata still uses a ledger in the data recording process. Although the data that have been stored in the ledger are considered sufficient for now, however the process of managing the reservation data and search the availability schedule of the building cause problem in finding data which are not efficient. Data storage is also not safe because the risk of possibility that the data being lost is very high. Another problem faced is the prospective customer must come directly to the office or must call just to find the information or check the availability of the building according to the desired day. Cause of those problems, the given solution is an building reservation information system that can help the process of building rental reservation, check on the building availability, store the reservation data, and recap the reservation data. Rational Unified Process (RUP) method is used when building the system with the phase of inception, elaboration, construction, and transition. The developed information system gets the results of validation testing with 100% valid results and compability testing with the result that the system can be accessed in different browsers. User Acceptance testing is then tested on five correspondents from each user showing that the information system of building reservation is well received by the user.
Evaluasi dan Rekomendasi Perbaikan Usability pada System Autoworksys pada PT. Prima Berkat Gemilang dengan menggunakan Metode Heuristic Evaluation dan System Usability Scale (SUS) Aditya Reza Firdaus; Niken Hendrakusma Wardani; Lutfi Fanani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Autoworkys is a web-based back-office system developed by PT. Prima Berkat Gemilang to serve automotive companies the requirements in performing their operational activities. Autoworkys system has been used in various automotive companies that are spread throughout Indonesia, including Dipo Angkasa Motor, Eurokars Indonesia PT, Indonesian Jeep Station, etc. Based on the observations there are problems, that are the sparepart input form can not do a search for the description but the keyword id, so the user must input the keyword id as many as 10 digits and when creating a new user there is no command to input a password, the two problems are not in accordance with the principle of heuristic evaluation, namely help and documentation and recognition rather than recall. Given the large number of customers and the problems that the autoworkys system has, it is necessary to evaluate the system's usability. The methods used to evaluate the system's usability are Nielsen heuristic which involves IT experts and John Broke System Usability Scale (SUS) which involves user perceptions. The result of heuristic evaluation showed 53 problems with the most problems found on the H7 (Flexibility and efficiency of use) and the System Usability Scale showed a value of 67,25 which means “OK” for the adjective ratings and “D” for the grade scale. The autoworksys design improvement is done based on the guidelines and expert insight. The result showed a decrement from 53 problems to 1 problem and the System Usability Scale result showed an increment from 67,25 to 86,25 which means “EXCELLENT” for the adjective ratings and “B” for the grade scale.
Evaluasi Usability Aplikasi Mobile Karir.com Menggunakan Metode Heuristic Evaluation Denis Mafira Ramdhan; Satrio Hadi Wijoyo; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Karir.com is the first career portal in Indonesia and a platform for recruitment of employee through online. Karir.com can be access through website and mobile application. However, in the Karir.com mobile application there is a usability problems when the users use the application. Examples, there is no confirmation when applying a job and there is no cancellation feature after applying a job. In order to have information on other problems which are more complex and specific, heuristic evaluation can be done as it involves usability expert as an evaluator. Heuristic evaluation used can be divided into 10 Nielsen's heuristics principle. The 10 Nielsen's heuristics principle are visibility of system status, match between systems and real world, user control and freedom, consistency and standards, error prevention, rather than recall recognition, flexibility and efficiency of use, aesthetic and minimal design, help users recognize, diagnose, and recover from errors and help and documentation. The evaluators involve in the evaluation process consist of 4 people evaluators. In the first analysis, the evaluators discovered 25 usability problems. From the total of 25 usability problems, it includes all 10 aspects from Nielsen's usabiliity problems. The highest frequency of the problem is at the consistency and standards (H-4) with the percentage of 22.5%. furthermore, the highest average of severity rating is at the help and documentation (H-10) of heuristic principle with the value of 3. After the implementation of recommendation improvement results, there is no problem found on the usability in the early evaluation, and only 1 new usability problem found in further evaluation with the severity rating value of 1. The improvements made are very effective with the decreasing of total problems found.
Evaluasi Usability dan Perbaikan Desain Website Dinas Pendidikan Kota Malang menggunakan Metode Heuristic Evaluation dengan Prinsip Usability G-Quality Hilyah Nadhirah; Niken Hendrakusma Wardani; Komang Candra Brata
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

As a form of implementing e-government and to improve the quality services, Department of Education of Malang uses their official website as media for news publications and documentation of activities related to education in Malang. In addition, the website of the Department of Education of Malang also provides an online complaint feature that used by users to send complaints if they experience or know of law violations related to education in Malang. However, according to preliminary observations by looking at the user interface of the Department of Education of Malang website, it was found that usability problems were still found such as not offer a home menu to make users easier to return into the main page. Therefore, to find usability problems more specifically, we need to do usability evaluation. In this study, usability evaluation was carried out using a heuristic evaluation method with the principle of usability g-quality which is an extension of the Nielsen heuristic principle that was adjusted for e-government website. The evaluation involving four usability expert evaluators resulted in 35 usability problems. Of the 35 problems there are 33 interface design problems whose recommendations for improvement are realized in the form of a prototype. From the follow-up evaluation on the repair prototype, it was found that only four usability problems were still found from a total of 33 problems. It states that 88% of usability issues related to user interface design on The Department of Education of Malang website have been resolved and only 12% of the remaining problems but with a lower severity rating than the first evaluation.
Perancangan Antarmuka Aplikasi Penggajian Karyawan CV. Kuranji Karya Mandiri Menggunakan Metode Human Centered Design (HCD) Weni Gusti Rahayu; Ismiarta Aknuranda; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Kuranji Karya Mandiri is one of the premier furniture manufacturers and commerce in Indonesia. CV. Kuranji Karya Mandiri has never implemented a computer-based information system in doing employee and payroll records. This has the potential to lead to misinformation because of employees who cheat in attendance and employment information. CV. An independent work requires an information system that can help companies manage data. Based on these problems, the research designed a user interface of the payroll application in a human centered design method (HCD). HCD is a method that involves humans as users in every stage of the design process. The stages of this study include defining context by observation, interviews and literacy studies, defining user requirements through business and use case models, producing design solutions through navigation design and prototypes that suit usability guidelines, evaluating the design with brainwashing focus groups to ensure user's suitability to interface and to improve design solutions. The results of the FGD evaluation are standard for improving design solutions in accordance with that which has been agreed with FGD participants. Improving the prototype became the result of this study with the goal of demonstrating a solution for delivery of the payday information with a level of leverage appropriate to the context of use.
Aplikasi Data Mining menggunakan Algoritme Naive Bayes untuk Memprediksi Ketepatan Waktu Lulus Mahasiswa Riska Agustia; Ahmad Afif Supianto; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 7 (2019): Juli 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The graduation rate for each student is different, timely and not on time. What can be an obstacle is if there are many students who graduate not on time. Based on data in 2018 on the official website of the Faculty of Computer Science, Universitas Brawijaya, the average student admission of Information Systems every year is approximately 227 students, while for the average student graduating annually around 134 students. So based on these data, an application is needed that is able to help decision makers to predict earlier students who have the potential to pass on time so that further action can be given. The process of predicting the timeliness of graduating students will be done using the Naive Bayes algorithm. The system implementation will utilize the Laravel framework and Weka simple CLI. The output generated from the system is in the form of a dashboard visualization with a chart containing graduation information, a form to create a model, information from the model that has been made, and a form that can be used by the Head of the SI Department to predict the timeliness of graduating students. The results of the evaluation and validation of the Naive Bayes algorithm resulted in an accuracy value of 88.6076% and an AUC of 0.9558. The results of testing the system using black-box testing shows that the system is valid according to defined requirements. While for usability testing with the System Usability Scale produces a value of 67.5 which is classified as an Adjective rating Good.
Evaluasi Kualitas Layanan Sistem Informasi Akademik UIN Maulana Malik Ibrahim Malang Menggunakan Kombinasi E-S-Qual dan E-RecS-Qual Ghufrani Kusuma Purnamasari; Yusi Tyroni Mursityo; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 7 (2019): Juli 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Sistem Informasi Akademik (SIAKAD) UIN Maulana Malik Ibrahim Malang is a website-based information system developed by the Bagian Administrasi dan Akademik of UIN Maulana Malik Ibrahim Malang. However, the services provided are still not maximal, proved by the fact that there are still many students who experience problems while using the Sistem Informasi Akademik. The objective of this study to determine the service quality of Sistem Informasi Akademik UIN Maulana Malik Ibrahim Malang in variable system availability, efficiency, privacy, fulfillment, responsiveness, contact, compensation and perceived value. And give recommendations to UIN Maulana Malik Ibrahim Malang to improve the service quality of SIAKAD. The study population consisted of students of UIN Maulana Malik Ibrahim Malang grade 2013-2017, with 120 respondents as sample.Furthermore the service quality of Sistem Informasi Akademik was analyzed using descriptive statistical analysis to determine the level of the average category of each variable, so that the results of the average category were obtained. At the end of the study it was determined that several variables obtained a fairly good average category of service quality SIAKAD UIN Maulana Malik Ibrahim Malang, such as system availability, efficiency, fulfillment, responsiveness and privacy variable, while compensation, contact and perceived value variable obtained a not good average category.
Evaluasi Usability Aplikasi E-TPT Berbasis Mobile Kantor Pelayanan Pajak Pratama Malang Utara dengan Menggunakan Metode Heuristic Evaluation Annisa Rahmadina; Ismiarta Aknuranda; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 7 (2019): Juli 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

e-TPT Kantor Pelayanan Pajak Pratama Malang Utara is an innovation application by Kantor Pelayanan Pajak Pratama Malang Utara. This application was made to support tax activity which is conducted by taxpayer. The main features of this application is to get queue number online. From the beginning of its publication, this application only focus on functionality and has not been tested for its usability. Therefore, heuristic evaluation is conducted to find out what usability problems exist in the application. The evaluators involved in this heuristic evaluation process were 3 evaluators. Usability evaluation using heuristic evaluation method resulted in a total of 30 problems. From these 30 usability problems, the average of severity ratings that is found can be classified into 3 of 4 category namely cosmetic, minor and mayor. The most usability problems are found in H-4 (Consistency and Standards) with total 7 problems or 23.3% from all problems found. While the highest average of severity rating is found in H-9 (Help User Recognize, Diagnose and Recovers User) which has an average severity ratings of 3. Improvement recommendations are made based on the results of the heuristic evaluation and produce 10 page designs and 6 pop-up / notification designs.
Evaluasi Pengalaman Pengguna Pada Aplikasi Mobile Dengan Menggunakan UX Curve (Studi Kasus: BNI Mobile banking) Vira Indriana; Hanifah Muslimah Az-Zahra; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 7 (2019): Juli 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Mobile banking is a service that allows bank customers to conduct banking transactions through acellphone or a smartphone. One of the banks that provide mobile banking facilities is Bank NegaraIndonesia with BNI Mobile banking application. This research aims to evaluate long-term userexperience using the UX Curve Method which has 5 aspects to evaluate which are General UX,Attractiveness, Ease-of-Use, Utility and Degree of Usage. The data collected in this research is gatheredby giving 20 respondents a template curve. One hundred curves were gathered which were thencategorized into either Improving, Deteriorating or Stable based on how the curve was drawn. Afterbeing categorization, 50 curves as Improving, another 34 curves as Deteriorating, and another 16curves as Stable. Besides drawing curves, respondents were asked to give a reason which will be dividedinto positive and negative reasons. For the General UX aspect the average reason is 3,5, Attractivenessan average of 2,9, Ease-of-Use the average reason is 2,9, Utility average reason is 2,7, Degree of Usagethe average reason is 3,1.The reaction of respondents who expressed discomfort at experiencing certainerrors when using the BNI Mobile banking application is also recorded. A final questionnaire will thenbe distributed to identify the correlation between the curves and user satisfaction. The results from thefinal questionnaire were that all respondents agreed to recommend to BNI Mobile banking applicationto their friends.
Evaluasi Kepuasan Pengguna Akhir Terhadap Sistem Informasi Akademik (SIAKAD) Universitas Islam Negeri Maulana Malik Ibrahim Malang Menggunakan Metode End-User Computing Satisfaction (EUCS) Meirina Fatima; Yusi Tyroni Mursityo; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 7 (2019): Juli 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Sistem Informasi Akademik (SIAKAD) Universitas Islam Negeri Maulana Malik Ibrahim Malang (UIN Maliki Malang) is an information system used to serve students in UIN which using terchnology. However, in the practicing UIN Maliki Malang get complaints were received by students such as inaccurate scores of students, servers often have problems, less attractive interface, grammar cannot be understand and difficuld for students to use SIAKAD due to the absence of a guidebook. To increase end-user satisfaction, it is necessary to evaluate the end-user of SIAKAD Maliki UIN Malang. This study aims to describe the factors that oppose the End User Computation Satisfaction (EUCS) method towards SIAKAD Maliki UIN Malang which consists of content variables, accuracy, format, ease of use, timeliness, and user satisfaction. This study used a sample of 120 respondents. The analysis used is descriptive statistical analysis. The results of the evaluation indicate that the content of the variable has a value of 3.08 included in the category of satisfaction. While the variables of accuracy has a value of 2.75 included in the category of dissatisfaction, format has a value of 2.90 included in the category of dissatisfaction, ease of use has a value of 2.89 included in the category of dissatisfaction, timeliness has a value of 2.64 included in the category of dissatisfaction, and user satisfaction has a value of 2.89 included in the category of dissatisfaction. Recommendations that can be given to variables included in the category are not satisfied
Co-Authors Adam Hendra Brata Adhitya Rachmadi Aditya Rachmadi Aditya Reza Firdaus Admaja Dwi Herlambang Ageng Rama Wijaya Agum Septian Gumelar Ahmad Afif Supianto Ahmad Syaifulloh Imron Andi Reza` Perdanakusuma Anggi Dewi Eka Pratiwi Annata Rahadiyan Annisa Rahmadina ari kusyanti Arib Rahman Sutrisna Arif Ramadhan Asha Akbar Permana Atiyyah Lia Hijriyati Bagus Kurniawan Bayu Andhika Sarwono Bella Nemesias Prasetiyani Bhanio Gemilang Putakaz Buce Trias Hanggara Cherly Diansacharina Tri Wahyuningsuara David Josua Hutahaean Denis Mafira Ramdhan Diah Destaningrum Dini Pratiwi Dini Rahmatika Adi Dwi Adi Widya Tama Enrico Dimas Darmawan Esmeralda Y.A. Tambunan Fajar Akbar Hariansyah Fajar Pradana Fajar Ramadhan Haikal Fathoni Alim Rosyidi Fifi Syammariah Bawardi Ghaniyu Zulfata Ghufrani Kusuma Purnamasari Handhika Baskoro Dwi Hatmojo Hanifah Muslimah Az-Zahra Herman Tolle Hilyah Nadhirah Irfan Arif Afandi Irfanda Mahardhika Hidayat Kusumawardhana Irsalina Khairina Ismiarta Aknuranda Komang Candra Brata Lutfi Fanani Maria Yulianti Maulani Camaliah Maramida Meirina Fatima Moch. Baharrudin Moch. Maulana Alrizzaqi Mochamad Chandra Saputra Mochammad Chandra Saputra Muh Indra Gunawan Muhammad Faishal Erwin Muhammad Yosa Alfiqie Nanang Yudi Setiawan Nazva Abiya Nur Fatimah Putri Wulandari Rahmad Zapriant Agiel Dzazuly Reinardus Dimas Bagus Kurniawan Rekyan Regasari Mardi Putri, Rekyan Regasari Mardi Retno Indah Rokhmawati Rino Dwi Purnomo Riska Agustia Rizal Joko Hidayatullah Rizka Amalia Zeny Putri Rizki Widya Priyangga Rizky Kharisma Rony Adita Muslim Royan Krisnanda Tiony Rozi Hendarta Satrio Agung Wicaksono Satrio Hadi Wijoyo Seno Naufal Muhammad Sheila Maulidia Shinta Dewi Larasati Sonia Elisurya Supraptoa Supraptoa Tamara Marihot Ratna Tambunan Tegar Yoga Prabawakusuma Tri Afirianto Tria Palupi Anggraini Troy Kornelius Daniel Vira Indriana Welly Purnomo Weni Gusti Rahayu Widhy Hayuhardhika Nugraha Putra Yulie Fauzanah Yusi Tyroni Mursityo