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All Journal Jurnal Ilmiah Pariwisata At-Tadbir : jurnal ilmiah manajemen IKRA-ITH EKONOMIKA Tourism Reserch Journal
Filma Festivalia, Filma
Trisakti School Of Tourism
Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences Transportation Other

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Customer Satisfaction at Babeh Sadeli Typical Betawi Restaurant Anita Swantari; Filma Festivalia; Haryo Wicaksono; Mimi Enggriani
At-Tadbir : jurnal ilmiah manajemen Vol 7, No 2 (2023): AT-TADBIR: JURNAL ILMIAH MANAJEMEN
Publisher : Islamic University of Kalimantan MAB Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31602/atd.v7i2.8655

Abstract

This study aims to determine the effect of service quality and facilities on customer satisfaction at Babeh Sadeli Typical Betawi Restaurant. This type of research is descriptive research with a quantitative approach with a simple regression analysis method which is processed with the help of the SPSS program. The population in this study were all visitors who had come to the Betawi Babeh Sadeli Restaurant. At the same time, the sample in this study amounted to 100 respondents. Data collection techniques by distributing questionnaires. The sampling technique used is accidental sampling. The results showed that the quality of service and facilities significantly affected the variable of customer satisfaction. Customer satisfaction. This indicates that the Betawi Babeh Sadeli Restaurant provides quality consisting of security, security, and supervision.
Travel to The City of Jakarta Using Public Transportation Anita Swantari; Filma Festivalia; Haryo Wicaksono; Savitri Hendradewi; Joko Haryono
Jurnal Penelitian Pariwisata Vol 7 No 2 (2023): (TRJ) Tourism Research of Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v7i2.236

Abstract

This research aims to find out which tourists use public transportation provided by the DKI Jakarta Government. Public transportation is used to avoid traffic jams to get to tourist destinations comfortably and quickly. This research is qualitative research. The objects of this research are all public transportation places in the city of Jakarta and the seven tourist destinations most visited by tourists in Jakarta. The research was conducted by interviews and observations with the DKI Jakarta Transportation and Transportation Department and domestic and foreign tourists who use public transportation. The research results show that traveling to Jakarta using public transportation is a practical, efficient and often economical choice. Jakarta has various types of public transportation, including KRL, MRT, LRT, TransJakarta, Jaklingko, and online motorbike taxis, which can make it easier for tourists to explore various tourist attractions in this city. Jakarta has high safety standards in the field of public transportation, and passengers are expected to comply with applicable regulations and etiquette. Keywords: Public Transportation, Tourist Destinations
Co-Authors Andhalia Liza Marie Anita Swantari, Anita Devita Gantina Devita Gantina Haryo Wicaksono Haryo Wicaksono Haryo Wicaksono Heny Ratnaningtyas Jamhari Jamhari Joko Haryono Lestari Ningrum Mimi Enggriani Muhammad Tri Rahardika Suri Purwanti Dyah Pramanik Purwanti Dyah Pramanik Pusparani Pusparani Reno Catelya Dira Oktavia Savitri Hendradewi Savitri Hendradewi