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All Journal Jurnal Pariwisata Jurnal Ilmiah Pariwisata IKRA-ITH Teknologi Jurnal Sains dan Teknologi JMD: Jurnal Riset Manajemen & Bisnis Dewantara Tourism Scientific Journal Tourism Reserch Journal Jurnal Pengabdian Kepada Masyarakat MAKARDHI Jurnal Pemberdayaan Pariwisata
Devita Gantina
Sekolah Tinggi Pariwisata Trisakti
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Persepsi Pelanggan Terhadap Layanan Di Darling In The Cup Cafe Christin Setiawan; Devita Gantina
JMD : Jurnal Riset Manajemen & Bisnis Dewantara Vol. 4 No. 2 (2021): Juli (2021) - Desember (2021)
Publisher : STIE PGRI Dewantara Jombang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26533/jmd.v4i2.888

Abstract

Penelitian ini bertujuan untuk mengetahui Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan Darling in the cup Café Jakarta. Penelitian ini menggunakan metode desktriptif yang pendekatan kuantitatatif dengan melibatkan 100 orang sebagai responden penelitian. Data yang digunakan adalah data primer dengan alat bantu SPSS untuk pengolahannya. Berdasarkan hasil penelitian diketahui bahwa Kualitas Pelayanan berpengaruh kuat terhadap Kepuasan Pelanggan.
Kebanggaan dan Perilaku Memelihara Potensi Pariwisata Purwanti Dyah Pramanik; Devita Gantina; Fachrul Husain Habibie
Jurnal Pariwisata Vol 4, No 2 (2017): Jurnal PARIWISATA
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/par.v4i2.2139

Abstract

Cibuntu, Kuningan di Jawa Barat memiliki berbagai potensi pariwisata.  Daya tarik wisata tersebut dapat dikelompokkan menjadi tiga bagian, yaitu wisata budaya, wisata alam, dan wisata buatan.  Ketiga obyek wisata tersebut bersifat unik.  Kekhasannya ini melekat sebagai identitas mayarakat yang tinggal di desa Cibuntu.  Perasaan seseorang yang memiliki keterikatan dengan suatu tempat disebut rasa kebangsaan atau yang dikenal dengan istilah nasionalisme.  Perilaku masyarakat terhadap potensi wisata yang dimiliki dapat menggambarkan rasa nasionalisme masyarakat tersebut. Penelitian ini bertujuan untuk menganalisa keterkaitan kebanggaan masyarakat desa dan kesadaran memelihara budaya yang dimiliki desa mereka.  Responden berjumlah 45 orang penduduk desa.  Penelitian menggunakan disain penelitian deskriptif.  Sampel dipilih secara acak sederhana.  Data dikumpulkan dengan cara menyebarkan kuesioner.  Analisis meliputi uji validitas dan reliabilitas, analisis frekuensi, serta analisis mean dan korelasi.  Hasil penelitian menunjukkan bahwa semua responden merasa bangga terhadap kekayaan budaya, alam, serta wisata buatan di desa mereka.  Penelitian ini juga menemukan bahwa responden sudah merasa memelihara budaya, alam, serta wisata buatan yang terdapat di desa mereka tetapi penerapanannya harus lebih ditingkatkan. Kata Kunci: Perilaku masyarakat desa,   potensi pariwisata. ABSTRACTThere are many rural tourism resources in Cibuntu, Kuningan, West Java.  It could be grouped into three items. They are cultural resources, natural resources, and human made tourism. Those resources are unique. This uniqueness  is tied to people identity  who live there. The feeling of someone who are attached to a certain place could be called as nasionalism. The rural tourism behavior of their tourism resources might describe a sense of their nasionalism. This research aimed to analyze the link of rural tourism behavior and their willingness to maintain their tourism resources at the village. The respondents were forty-five of rural residents. The study made use of descriptive research design.   The sample were choosen by simple random sampling.  The data were collected by distributing questionaires.  The analysis included validity and reliability test, frequency analysis, mean, and correlation analysis. The study found that all respondents were proud of their own culture, nature, and human made tourism.  It’s also found that all respondents have had a willingness to take care of their own culture, nature, and human made tourism but it must be improved in its implementation.  Keywords: Tourism resources, rural tourim behavior,  and pride
Kepuasan Masyarakat Terhadap Daya Tarik Wisata Panorama Alam Pabangbon, Kabupaten Bogor, Provinsi Jawa Barat Devita Gantina; Arief Faizal Rachman
Jurnal Ilmiah Pariwisata Vol 25 No 2 (2020): Jurnal ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Sekolah Tinggi Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v25i2.1374

Abstract

The development of tourism is increasingly interesting to study, given that the number of development of alternative tourist destinations and newly formed for domestic and foreign tourists who travel. Bogor Regency has a goal to improve the quality of tourist destinations. This study provides an overview of how an outdoor recreation attraction has an impact on local community satisfaction. The community receives and feels satisfaction as a host so that the hospitality of the community at a tourist destination can also give satisfaction to tourists. This study uses descriptive quantitative methods, carried out in cross-sectional way, data collection techniques by distributing questionnaires. Respondents are local people who live around Panorama Alam Pabangbon. Sampling using the Cluster sampling method Data analysis methods are validity and reliability tests, descriptive statistical analysis, using the help of SPSS 21 software for windows. The number of samples in this study amounted to 100 people. Data collection using a questionnaire that was tested for validity and reliability. The results of the study indicate that public satisfaction about the tourist attraction of Bukit Panorama Pabangbon is satisfactory with an average value of 143.78 in the range of scores 140 - <170 with a percentage of 50%.
Pelatihan dan Motivasi Dalam Peningkatan Kinerja Karyawan Cafe di Jakarta Selatan Candra Hidayat; Christin Setiawan; Devita Gantina
Jurnal Ilmiah Pariwisata Vol 25 No 3 (2020): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Sekolah Tinggi Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v25i3.1431

Abstract

Employee performance is the most important aspect in the operations of a company. In maintaining or improving employee performance, activities and plans are required by the HR Department. This study aims to analyze whether training and motivation affect employee performance. This research was conducted in a café located in South Jakarta, the samples were employees wich work in the café. This research applied a quantitative descriptive method with correlation and hypothesis testing. The result confirmed that the training variable has a significant effect on employee performance. Work motivation variable has a positive effect on employee performance. The coefficient value of the work motivation variable is greater than the coefficient of the training variable, indicating that the work motivation variable tends to be more dominant in determining employee performance. Keywords: Employee Performance; Motivation; Training
Pariwisata Ekonomi Kreatif Dalam Upaya Menarik Minat Wisatawan dan Meningkatkan Kesejahteraan Masyarakat Destinasi Pariwisata (Studi Kasus Saung Angklung Udjo) Christin Setiawan; Candra Hidayat; Devita Gantina
Jurnal Ilmiah Pariwisata Vol 26 No 1 (2021): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Sekolah Tinggi Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v26i1.1442

Abstract

The purpose of this study is to determine the pre-existing forms of creativity that the community will undertake and identify ways to increase community income. The method used is a quantitative descriptive approach by taking a sample of 125 people from 650 existing populations. The results showed that the price sold by Saung Angklung Udjo with the indication that was presented based on the brochure was directly proportional, namely good. The performance of Saung angklung Udjo slightly reduces the sacred value in Sundanese culture because it changes its function to become a commercial performance. The emergence of Saung Angklung Udjo influenced the emotional motives of the millennial generation who were satisfied and happy with the appearance of Saung Angklung Udjo, thereby increasing the attractiveness of creative tourism. The Saung Angklung Udjo demonstration can provide investment opportunities, such as setting up a restaurant and a gift shop. Keywords: Creativity; Tourists; Income
Penerapan Strategi “Work Family Conflict” Wanita Pekerja Sektor Pariwisata Dalam Berkontribusi Pendapatan Rumah Tangga (Studi Kasus Di Jakarta Selatan) Devita Gantina; Amalia Mustika; Nurima Rahmitasari; Linda Desafitri
Jurnal Ilmiah Pariwisata Vol 22 No 3 (2017)
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Sekolah Tinggi Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (218.656 KB) | DOI: 10.30647/jip.v22i3.1169

Abstract

Fenomena work-family conflict ini semakin menarik untuk diteliti mengingat banyaknya dampak negatif yang ditimbulkan, baik terhadap wanita bekerja itu sendiri, keluarganya maupun bagi organisasi tempat dia bekerja. Beberapa dampak negatif secara individual diantaranya adalah berkurangnya kepuasan baik dalam bekerja maupun dalam kehidupan rumah tangga, ketegangan dan stress pada diri wanita bekerja, gangguan kesehatan, dan ketidak harmonisi dan hubungan dengan anggota keluarga lain. Sedangkan dari sisi organisasi work-family conflict akan mengakibatkan berkurangnya komitmen karyawan pada pekerjaan yang akhirnya dapat mendorong perputaran tenaga kerja yang tinggi pada organisasi/ high turnover (Poelmans, 2001). Penelitian ini menggunakan metode kuantitatif deskriptif, dilaksanakan secara cross- sectional, teknik pengumpulan data dengan penyebaran kuesioner. Responden adalah wanita yang sudah menikah atau pernah menikah, yang bekerja di Hotel, Pusat Perbelanjaan, Restoran Dan Sekolah Pariwisata didaerah Jakarta Selatan. Penerapan Work Family Conflict pada wanita sektor pariwisata menunjukan mean terbesar ada pada kuesioner “merubah rencana” dengan nilai 3.53 dan terkecil ada pada kuesioner “tuntutan pada pekerjaan dengan nilai 2.26. Sedangkan untuk variabel y, yaitu strategi coping, mean terbesar ada pada kuesioner “Planning” dengan nilai 4.04 dan terkecil ada pada kuesioner “Suppression Of Competing Activities”dengan nilai 3.31. Sehingga dapat disimpulkan bahwa para wanita pekerja sektor Pariwisata melakukan strategi coping untuk meredakan stress dalam bekerja dengan melakukan Planning yaitu berusaha berpikir mengenai bagaimana caranya mengatasi sumber stres. Diketahui kontribusi pendapatan wanita terhadap total pendapatan kelurga secara keseluruhan wanita pekerja sektor industri pariwisata memberikan kontribusi sebesar 58,76% dalam perekonomian keluarga.
Museum Prabu Geusan Ulun Kabupaten Sumedang Sebagai Daya Tarik Wisata Kabupaten Sumedang Devita Gantina; Surya Fajar Budiman; Nurbaeti Nurbaeti; Jajang Gunawijaya
Jurnal Ilmiah Pariwisata Vol 26 No 3 (2021): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Sekolah Tinggi Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v26i3.1583

Abstract

The Prabu Geusan Ulun Sumedang Museum is located in the city center of Sumedang district which was established in 1950. Not only as a place to store archaeological objects, but also the museum can be used as a tourist destination for history and culture education in Sumedang Regency. This study aims to determine the management of the Prabu . Museum Geusan Ulun in managing collections, and authenticity, as well as preserving heritage tourist attractions. This research is qualitative, where data collection is done directly through observation, interviews, and documentation. From the results of the study that the Prabu Geusan Ulun museum is very likely to be one of the icons of historical tourism in Sumedang district, but it is necessary to do some other activities or attractions so that the museum is visited by tourists from both the Sumedang district community and people outside Sumedang. Historical and cultural education tours at the Prabu Geusan Ulun Museum are expected to improve the economy of the people of Sumedang Regency. Keywords: Tourism, Prabu Geusan Ulun Museum, History, Culture
Pemanfaatan Aplikasi Pemesanan Makanan dan Dampaknya terhadap Kepuasan Pelayanan Deivy Zulyanti Nasution; Devita Gantina; Rina Fitriana
Jurnal Ilmiah Pariwisata Vol 27 No 1 (2022): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Sekolah Tinggi Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v27i1.1602

Abstract

The purpose of this study is to identify the effect of using the application in ordering food and drinks, how satisfied consumers are with ordering services through the application. This study uses descriptive qualitative research methods and looks at the relationship between the service quality perceived by consumers when they come directly to the restaurant and the service quality perceived by consumers when buying products. Using an application that is calculated using the T test. The sample in this study was taken by random sampling and involved 100 respondents. The test results can be seen that the p-value of the satisfaction variable is 0.055 which indicates a value greater than 0.05, so a decision can be made, meaning that the average satisfaction of respondents buying food directly is the same as the average satisfaction of respondents buying food through online applications. The results of this study indicate that the overall digital food ordering application does not have a negative effect on customer satisfaction, which means that there is the same satisfaction between delivery and direct orders. Keywords: Service Quality, Order Application, Come Directly
Analisis Pengaruh Citra Destinasi, Kualitas Perjalanan Terhadap Minat Berprilaku Wisatawan Di Kepulauan Seribu Dki Jakarta Sebagai Destinasi Prioritas Indonesia Devita Gantina; Yulia Lintangkawuryan
Jurnal Ilmiah Pariwisata Vol 23 No 3 (2018): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Sekolah Tinggi Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (387.27 KB) | DOI: 10.30647/jip.v23i3.1215

Abstract

The development of tourism is increasingly interesting to study, given that many domestic and foreign tourists travel. Plus, the tourism sector is being promoted by the government. In 2016 the government established 10 priority tourism destinations as "new Bali" one of which is the Thousand Islands located in DKI Jakarta. This study provides an overview of how destination images can provide self-confidence, how the quality of the trip that tourists feel and the desire of tourists to visit again or not after visiting these destinations. This research is very important to do to see whether visiting tourists will visit again in the future. This study uses descriptive quantitative methods, carried out in cross-sectional, data collection techniques by distributing questionnaires. Respondents were tourists visiting the Thousand Islands. Sampling using the Clustersamplin method. Data analysis methods are validity and reliability test, descriptive statistical analysis, Pearson correlation, and simple linear regression, using the help of SPSS 21 for window software (Pramesti, 2013: 37–66).
Analysis of The Effect of Price Determination on Hotel Revenue (Hotel Case in Puncak, Bogor) Anita Swantari; Devita Gantina; Filma Festivalia
Jurnal Penelitian Pariwisata Vol 3 No 2 (2019): (TRJ) Tourism Research Journal
Publisher : Sekolah Tinggi Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v3i2.62

Abstract

The purpose of this study is to find out the percentage of room occupancy and the room rates correlated with the benefits gained by the hotel in Puncak Bogor in the period of 2016 – 2018. This research includes the type of Descriptive and Explanatory Research of variables of prices, occupancies and incomes received by the hotel. It can be seen that the influence of price determination as measured by the room occupancy rates to the amount of hotel revenue is shown by the regression coefficient test, so, it can be stated that the occupancy rate or the number of visitors staying overnight has a very significant influence on the increase of hotel revenues.
Co-Authors Amalia Mustika Andhalia Liza Marie Anita Swantari, Anita Arief Faizal Rachman Deivy Zulyanti Nasution Fachrul Husain Habibie, Fachrul Husain Febrianty Febrianty Fetty Asmaniati Filma Festivalia, Filma Hagia Qatrunnada Harfinolla Amabel Kirani Heny Ratnaningtyas Heny Ratnaningtyas Heny Ratnaningtyas Ratnaningtyas Hidayat, Candra Ira Mayasari Jajang Gunawijaya Linda Desafitri RB Mohammad Syaltut Abduh Novita Widyastuti Sugeng Nurbaeti Nurbaeti Nurbaeti Nurbaeti Purwanti Dyah Pramanik Rahmitasari, Nurima Retnaningtyas Susanti Ridha Afina Rina Fitriana Rina Suprina Setiawan, Christin Sularso Budilaksono Surya Fajar Budiman Woro Harkandi Kencana Yulia Lintangkawuryan