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All Journal Jurnal Pengabdian UntukMu NegeRI Jurnal Ekonika : Jurnal Ekonomi Universitas Kadiri Journal of Economic, Bussines and Accounting (COSTING) JURNAL PENDIDIKAN TAMBUSAI JIMEK : Jurnal Ilmiah Mahasiswa Ekonomi Management Studies and Entrepreneurship Journal (MSEJ) Bubungan Tinggi: Jurnal Pengabdian Masyarakat Community Development Journal: Jurnal Pengabdian Masyarakat ADMA: Jurnal Pengabdian dan Pemberdayaan Masyarakat Jurnal Ekonomi Utama (Juria) RISK : Jurnal Riset Bisnis dan Ekonomi
Gandung Satriyono, Gandung
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Journal : Jurnal Ekonika : Jurnal Ekonomi Universitas Kadiri

 1 
Pengaruh Kepuasan Pasien Pada Kualitas Layanan Rawat Inap Terhadap Niat Discharge Against Medical Advice (Dama) (Studi di Rumah Sakit Umum Daerah Pare Kabupaten Kediri) Satriyono, Gandung; Kristanti, Desi
Jurnal Ekonika : Jurnal Ekonomi Universitas Kadiri Vol 3, No 2 (2018): September 2018
Publisher : Universitas Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (826.796 KB) | DOI: 10.30737/ekonika.v3i2.190

Abstract

The purpose of this study was to analyze patient satisfaction on the quality of inpatient services to DAMA (Discharge Against Medical Advice) intentions in the Pare District General Hospital of Kediri Regency. The results of the analysis of physician interaction quality data obtained significance values (P = 0.018 <α = 0.05), with the physician attitude indicator of significance value (P = 0.694> α = 0.05); indicator of physician behavior (P = 0.002 <α = 0.05); indicator of physician expertise (P = 0.027 <α = 0.05). Thus the quality of the doctor's interaction influences the patient's intention to go home. The results of data analysis on the quality of nurse interaction (P = 0.040 <α = 0.05) with indicators of nurse attitudes (P = 0.179> α = 0.05), indicators of nurse behavior (P = 0.023 <α = 0.05), indicators of expertise nurses (P = 0.034 <α = 0.05. Thus the quality of the interaction of nurses affects the intention of the patient to go home. The results of the influence of physical environmental quality on the patient's intention to go home forced (P = 0.177> α = 0.05), thus the quality The environment does not affect the intention of the patient to go home forced.The results of the effect of the quality of the results on the patient's intention to go home forcibly (P = 0.266> α = 0.05) Thus the quality of the results does not affect the patient's intention to go home. Tujuan Penelitian ini adalah menganalisis kepuasan pasien pada kualitas layanan rawat inap terhadap niat DAMA (Discharge Against Medical Advice) di Rumah Sakit Umum Daerah Pare Kabupaten Kediri. Hasil analisis data kualitas interaksi dokter diperoleh nilai signifikansi (P = 0,018 < α = 0,05), dengan indikator sikap dokter nilai signifikansi (P = 0,694 > α = 0,05); indikator  perilaku dokter (P = 0,002 < α = 0,05); indikator keahlian dokter (P = 0,027 < α = 0,05). Dengan demikian kualitas interaksi dokter berpengaruh terhadap niat pasien pulang paksa. Hasil analisis data kualitas interaksi perawat (P = 0,040 < α = 0,05) dengan indikator sikap perawat (P = 0,179 > α = 0,05), indikator perilaku perawat (P = 0,023 < α = 0,05), indikator keahlian perawat (P = 0,034 < α = 0,05. Dengan demikian kualitas interaksi perawat berpengaruh terhadap niat pasien pulang paksa. Hasil pengaruh kualitas lingkungan fisik terhadap niat pasien untuk pulang paksa (P = 0,177 > α = 0,05), dengan demikian kualitas lingkungan tidak berpengaruh terhadap niat pasien untuk pulang paksa. Hasil pengaruh kualitas hasil terhadap niat pasien untuk pulang paksa (P = 0,266 > α = 0,05). Dengan demikian kualitas hasil tidak berpengaruh terhadap niat pasien pulang paksa.
PENGARUH KECERDASAN EMOSIONAL TERHADAP KINERJA GURU DI SMP NEGERI 4 KEDIRI Gandung Satriyono; Pamadya Vitasmoro
Jurnal Ekonika : Jurnal Ekonomi Universitas Kadiri Vol 3, No 1 (2018): april 2018
Publisher : Universitas Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (173.177 KB) | DOI: 10.30737/ekonika.v3i1.104

Abstract

The purpose of the study is to find out the emotional intelligence which consists of social awareness, self management, social awareness, and relationship management toward the contextual performance.This research used quantitative method with double regression analyzes.  The respondent was 45 teachers. From the research is gotten that the emotional intelligence and teachers contextual performance is good enough and very good and the variable of emotional intelligence influences significantly toward the teacher’s contextual performance. It means, the dependent variable namely emotional intelligence ( social awareness, self management, empathy, and  relationship management) can explain the independent variable ( contextual performance) is bigger than another variable out of this research. So, it can be concluded that emotional intelligence influences the teacher’s contextual performance.     Tujuan dari penelitian ini adalah untuk mengetahui kecerdasan emosional yang terdiri dari kesadaran sosial, manajemen diri, kesadaran sosial, dan manajemen hubungan terhadap kinerja kontekstual. Penelitian ini menggunakan metode kuantitatif dengan analisis regresi berganda. Respondennya adalah 45 guru. Dari penelitian didapatkan bahwa kecerdasan emosi dan kinerja kontekstual guru cukup baik dan sangat baik serta variabel kecerdasan emosional berpengaruh signifikan terhadap kinerja kontekstual guru. Artinya, variabel dependen yaitu kecerdasan emosional (social awareness, self management, empathy, dan relationship management) dapat menjelaskan variabel independen (kinerja kontekstual) lebih besar dari variabel lain dari penelitian ini. Jadi, dapat disimpulkan bahwa kecerdasan emosi mempengaruhi kinerja kontekstual guru.
ANALISIS KESENJANGAN ANTARA EKSPEKTASI KONSUMEN TERHADAP PERSEPSI JASA PELAYANAN (Studi Kasus pada Bengkel Cat dan Las Mobil Warna Indah di Kediri) Gandung Satriyono; Desi Kristanti
Jurnal Ekonika : Jurnal Ekonomi Universitas Kadiri Vol 2, No 2 (2017): September 2017
Publisher : Universitas Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (121.027 KB) | DOI: 10.30737/ekonika.v2i2.39

Abstract

In the early survey, the researcher got the features of Warna Indah Car Workshop in not only claimed to give good service but also be able to compete for its survival by giving the best service quality. The purpose of this research is to prove whether any differentiate between perception and expectation from customers toward the service quality dimension at Warna Indah Car Color and Weld Workshop in Kediri which including tangibles, reliability, responsiveness, assurance, and empathy. This research used cross sectional method and the variable was measured once. The population of the research was customers of Warna Indah Car Color and Weld Workshop in  Kediri. The data collected used interview, observation, and questionnaire. Based on the calculation of product moment correlation by using software SPSS V22, it was gotten, there was a a gap for each service quality and the highest gap was service quality dimension of T1 indicator ( the location of Warna Indah Workshop), it was analyze by using Kartesius diagram in quadrant B with the low priority  -0.15, the average value of service quality ( perception) 3.8125 and service hope ( expectation) 3.9625.   Tujuan dari penelitian ini adalah untuk membuktikan apakah   terdapat kesenjangan antara persepsi dan ekspetasi konsumen terhadap dimensi kualitas pelayanan  yang  ada  di  Bengkel  Las  dan  Cat  Warna  Indah  yang  meliputi Tangibles, Reliability, Responsiveness, Assurance dan Empathy. Target khusus dalam penelitian ini adalah dimensi kualitas pelayanan manakah yang menjadi prioritas utama untuk diperbaiki agar kesenjangan konsumen dapat di atasi. Penelitian ini menggunakan metode cross sectional, dimana variabel penelitian diukur sekali saja. Adapun populasi dalam penelitian ini adalah pelanggan pengguna jasa Bengkel Las Dan Cat Mobil Warna Indah Di Kediri. Teknik pengumpulan data memakai interview, observasi dan kuisioner. Dengan adanya penelitian ini diharapkan mampu mengetahui kesenjangan konsumen pada Bengkel Las Dan Cat Warna Indah agar kesenjangan tersebut dapat diatasi serta ke depannya kualitas layanan pada Bengkel Cat Warna Indah dapat lebih ditingkatkan sehingga konsumen merasa puas dan kesenjangan tidak muncul di kemudian hari.
Pengaruh family types, family stages dan household decision terhadap Pengambilan Keputusan Pembelian Pada Mobil Keluarga di Kota Kediri Gandung Satriyono
Jurnal Ekonika : Jurnal Ekonomi Universitas Kadiri Vol 4, No 1 (2019): April 2019
Publisher : Universitas Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (248.391 KB) | DOI: 10.30737/ekonika.v4i1.329

Abstract

The car industry in Indonesia experienced significant growth. Family car is the highest selling car. This study discusses the effects of Family Types, Family Stages, and Household Conflict on making family car purchase decisions in the City of Kediri. The sample of this study amounted to 96 consumers who had purchased a family car in Kota Kediri. Research data from each variable indicator is processed / tabulated, tested for reliability validity and then processed using SPSS. The results of the t test can be concluded that each dimension of the family types, family stages, and household decision variables significantly influences the purchase decision of the family car. The dimension that most influences the purchase decision of a family car is the Household decision (X3) because the t count is the largest, namely 3,441. Resulting in the significance of significance is the significance value of the F test is 0.00 or less than 0.05 (α = 5%), it can be concluded that the independent variables are Family Types (X1), Family Stages (X2) and Household decision dimensions (X3) together have a significant effect on family car purchase decisions Industri mobil diIndonesia mengalami pertumbuhan yang cukup signifikan. Mobil keluarga merupakan mobil dengan penjualan tertinggi. Penelitian ini membahas mengenai pengaruh Family Types, Family Stages, dan Household Conflict terhadap pengambilan keputusan pembelian mobil keluarga di Kota Kediri. Sampel penelitian ini berjumlah 96 orang konsumen yang telah melakukan pembelian mobil keluarga  di Kota Kediri. Data penelitian dari masing masing indikator variabel diolah/ditabulasi, di uji validitas  reliabilitas dan selanjutnya diolah dengan menggunakan SPSS. Hasil uji t dapat disimpulkan bahwa masing masing dimensi  variabel family types, family stages, dan household decision mempengaruhi pengambilan keputusan pembelian mobil keluarga secara signifikan. Dimensi yang paling berpengaruh terhadap keputusan pembelian mobil keluarga adalah Household decision (X3) karena t hitungnya paling besar yaitu 3.441. Dihasilkan nila i signifikansi di ba wah nilai signifikansi uji F adalah 0.00 atau kurang dari 0.05 (α =5%), maka dapat disimpulkan bahwa variabel bebas dimensi Family Types (X1), dimensi Family Stages  (X2) dan dimensi Household decision (X3) secara bersama-sama berpengaruh signifikan terhadap keputusan pembelian mobil keluarga
ANALISIS KESENJANGAN ANTARA EKSPEKTASI KONSUMEN TERHADAP PERSEPSI JASA PELAYANAN (Studi Kasus pada Bengkel Cat dan Las Mobil Warna Indah di Kediri) Gandung Satriyono; Desi Kristanti
Jurnal Ekonika : Jurnal Ekonomi Universitas Kadiri Vol. 2 No. 2 (2017): September 2017
Publisher : Fakultas Ekonomi Universitas Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30737/ekonika.v2i2.39

Abstract

In the early survey, the researcher got the features of Warna Indah Car Workshop in not only claimed to give good service but also be able to compete for its survival by giving the best service quality. The purpose of this research is to prove whether any differentiate between perception and expectation from customers toward the service quality dimension at Warna Indah Car Color and Weld Workshop in Kediri which including tangibles, reliability, responsiveness, assurance, and empathy. This research used cross sectional method and the variable was measured once. The population of the research was customers of Warna Indah Car Color and Weld Workshop in  Kediri. The data collected used interview, observation, and questionnaire. Based on the calculation of product moment correlation by using software SPSS V22, it was gotten, there was a a gap for each service quality and the highest gap was service quality dimension of T1 indicator ( the location of Warna Indah Workshop), it was analyze by using Kartesius diagram in quadrant B with the low priority  -0.15, the average value of service quality ( perception) 3.8125 and service hope ( expectation) 3.9625.   Tujuan dari penelitian ini adalah untuk membuktikan apakah   terdapat kesenjangan antara persepsi dan ekspetasi konsumen terhadap dimensi kualitas pelayanan  yang  ada  di  Bengkel  Las  dan  Cat  Warna  Indah  yang  meliputi Tangibles, Reliability, Responsiveness, Assurance dan Empathy. Target khusus dalam penelitian ini adalah dimensi kualitas pelayanan manakah yang menjadi prioritas utama untuk diperbaiki agar kesenjangan konsumen dapat di atasi. Penelitian ini menggunakan metode cross sectional, dimana variabel penelitian diukur sekali saja. Adapun populasi dalam penelitian ini adalah pelanggan pengguna jasa Bengkel Las Dan Cat Mobil Warna Indah Di Kediri. Teknik pengumpulan data memakai interview, observasi dan kuisioner. Dengan adanya penelitian ini diharapkan mampu mengetahui kesenjangan konsumen pada Bengkel Las Dan Cat Warna Indah agar kesenjangan tersebut dapat diatasi serta ke depannya kualitas layanan pada Bengkel Cat Warna Indah dapat lebih ditingkatkan sehingga konsumen merasa puas dan kesenjangan tidak muncul di kemudian hari.
PENGARUH KECERDASAN EMOSIONAL TERHADAP KINERJA GURU DI SMP NEGERI 4 KEDIRI Gandung Satriyono; Pamadya Vitasmoro
Jurnal Ekonika : Jurnal Ekonomi Universitas Kadiri Vol. 3 No. 1 (2018): april 2018
Publisher : Fakultas Ekonomi Universitas Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30737/ekonika.v3i1.104

Abstract

The purpose of the study is to find out the emotional intelligence which consists of social awareness, self management, social awareness, and relationship management toward the contextual performance.This research used quantitative method with double regression analyzes.  The respondent was 45 teachers. From the research is gotten that the emotional intelligence and teachers contextual performance is good enough and very good and the variable of emotional intelligence influences significantly toward the teacher’s contextual performance. It means, the dependent variable namely emotional intelligence ( social awareness, self management, empathy, and  relationship management) can explain the independent variable ( contextual performance) is bigger than another variable out of this research. So, it can be concluded that emotional intelligence influences the teacher’s contextual performance.     Tujuan dari penelitian ini adalah untuk mengetahui kecerdasan emosional yang terdiri dari kesadaran sosial, manajemen diri, kesadaran sosial, dan manajemen hubungan terhadap kinerja kontekstual. Penelitian ini menggunakan metode kuantitatif dengan analisis regresi berganda. Respondennya adalah 45 guru. Dari penelitian didapatkan bahwa kecerdasan emosi dan kinerja kontekstual guru cukup baik dan sangat baik serta variabel kecerdasan emosional berpengaruh signifikan terhadap kinerja kontekstual guru. Artinya, variabel dependen yaitu kecerdasan emosional (social awareness, self management, empathy, dan relationship management) dapat menjelaskan variabel independen (kinerja kontekstual) lebih besar dari variabel lain dari penelitian ini. Jadi, dapat disimpulkan bahwa kecerdasan emosi mempengaruhi kinerja kontekstual guru.
Pengaruh Kepuasan Pasien Pada Kualitas Layanan Rawat Inap Terhadap Niat Discharge Against Medical Advice (Dama) (Studi di Rumah Sakit Umum Daerah Pare Kabupaten Kediri) Gandung Satriyono; Desi Kristanti
Jurnal Ekonika : Jurnal Ekonomi Universitas Kadiri Vol. 3 No. 2 (2018): September 2018
Publisher : Fakultas Ekonomi Universitas Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30737/ekonika.v3i2.190

Abstract

The purpose of this study was to analyze patient satisfaction on the quality of inpatient services to DAMA (Discharge Against Medical Advice) intentions in the Pare District General Hospital of Kediri Regency. The results of the analysis of physician interaction quality data obtained significance values (P = 0.018 <α = 0.05), with the physician attitude indicator of significance value (P = 0.694> α = 0.05); indicator of physician behavior (P = 0.002 <α = 0.05); indicator of physician expertise (P = 0.027 <α = 0.05). Thus the quality of the doctor's interaction influences the patient's intention to go home. The results of data analysis on the quality of nurse interaction (P = 0.040 <α = 0.05) with indicators of nurse attitudes (P = 0.179> α = 0.05), indicators of nurse behavior (P = 0.023 <α = 0.05), indicators of expertise nurses (P = 0.034 <α = 0.05. Thus the quality of the interaction of nurses affects the intention of the patient to go home. The results of the influence of physical environmental quality on the patient's intention to go home forced (P = 0.177> α = 0.05), thus the quality The environment does not affect the intention of the patient to go home forced.The results of the effect of the quality of the results on the patient's intention to go home forcibly (P = 0.266> α = 0.05) Thus the quality of the results does not affect the patient's intention to go home. Tujuan Penelitian ini adalah menganalisis kepuasan pasien pada kualitas layanan rawat inap terhadap niat DAMA (Discharge Against Medical Advice) di Rumah Sakit Umum Daerah Pare Kabupaten Kediri. Hasil analisis data kualitas interaksi dokter diperoleh nilai signifikansi (P = 0,018 < α = 0,05), dengan indikator sikap dokter nilai signifikansi (P = 0,694 > α = 0,05); indikator  perilaku dokter (P = 0,002 < α = 0,05); indikator keahlian dokter (P = 0,027 < α = 0,05). Dengan demikian kualitas interaksi dokter berpengaruh terhadap niat pasien pulang paksa. Hasil analisis data kualitas interaksi perawat (P = 0,040 < α = 0,05) dengan indikator sikap perawat (P = 0,179 > α = 0,05), indikator perilaku perawat (P = 0,023 < α = 0,05), indikator keahlian perawat (P = 0,034 < α = 0,05. Dengan demikian kualitas interaksi perawat berpengaruh terhadap niat pasien pulang paksa. Hasil pengaruh kualitas lingkungan fisik terhadap niat pasien untuk pulang paksa (P = 0,177 > α = 0,05), dengan demikian kualitas lingkungan tidak berpengaruh terhadap niat pasien untuk pulang paksa. Hasil pengaruh kualitas hasil terhadap niat pasien untuk pulang paksa (P = 0,266 > α = 0,05). Dengan demikian kualitas hasil tidak berpengaruh terhadap niat pasien pulang paksa.
Pengaruh family types, family stages dan household decision terhadap Pengambilan Keputusan Pembelian Pada Mobil Keluarga di Kota Kediri Gandung Satriyono
Jurnal Ekonika : Jurnal Ekonomi Universitas Kadiri Vol. 4 No. 1 (2019): April 2019
Publisher : Fakultas Ekonomi Universitas Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30737/ekonika.v4i1.329

Abstract

The car industry in Indonesia experienced significant growth. Family car is the highest selling car. This study discusses the effects of Family Types, Family Stages, and Household Conflict on making family car purchase decisions in the City of Kediri. The sample of this study amounted to 96 consumers who had purchased a family car in Kota Kediri. Research data from each variable indicator is processed / tabulated, tested for reliability validity and then processed using SPSS. The results of the t test can be concluded that each dimension of the family types, family stages, and household decision variables significantly influences the purchase decision of the family car. The dimension that most influences the purchase decision of a family car is the Household decision (X3) because the t count is the largest, namely 3,441. Resulting in the significance of significance is the significance value of the F test is 0.00 or less than 0.05 (α = 5%), it can be concluded that the independent variables are Family Types (X1), Family Stages (X2) and Household decision dimensions (X3) together have a significant effect on family car purchase decisions Industri mobil diIndonesia mengalami pertumbuhan yang cukup signifikan. Mobil keluarga merupakan mobil dengan penjualan tertinggi. Penelitian ini membahas mengenai pengaruh Family Types, Family Stages, dan Household Conflict terhadap pengambilan keputusan pembelian mobil keluarga di Kota Kediri. Sampel penelitian ini berjumlah 96 orang konsumen yang telah melakukan pembelian mobil keluarga  di Kota Kediri. Data penelitian dari masing masing indikator variabel diolah/ditabulasi, di uji validitas  reliabilitas dan selanjutnya diolah dengan menggunakan SPSS. Hasil uji t dapat disimpulkan bahwa masing masing dimensi  variabel family types, family stages, dan household decision mempengaruhi pengambilan keputusan pembelian mobil keluarga secara signifikan. Dimensi yang paling berpengaruh terhadap keputusan pembelian mobil keluarga adalah Household decision (X3) karena t hitungnya paling besar yaitu 3.441. Dihasilkan nila i signifikansi di ba wah nilai signifikansi uji F adalah 0.00 atau kurang dari 0.05 (α =5%), maka dapat disimpulkan bahwa variabel bebas dimensi Family Types (X1), dimensi Family Stages  (X2) dan dimensi Household decision (X3) secara bersama-sama berpengaruh signifikan terhadap keputusan pembelian mobil keluarga
Co-Authors Andriani, Yuli Anita Andy Chandra P Anzila Titah Rahayu Bahrul Ulum Bima Fatkul Khusna Arindra Budi Rahayu Budi Susanto Dandy Yuliansyah desi kristanti, desi Dinar Rika Septyaningtyas Dinar Rika Septyaningtyas Djunaidi Djunaidi Dwi, Septian Edmina Prastiwi S.R Edwina Prastiwi Eka Agustina Evi Liana Gebrella Denakrisnada Heru Marwanto Kartika Yuliari Krissantina eferyn Kusuma, Yeziga Enggar Marwita Andarini Mayciella So Mayciella So Sielva Meme Rukmini Meydiansyah, Meydiansyah Nabilla Deva Kristanti Nabilla Deva Kristina Nia Nur Kholifah Nofi Monawati Nonni YAP Novi Choirul Nisa Nur Samsu Nur Samsu Oktaviana Wahyu Prihardini Pamadya Vitasmoro Puji Astuti Purnamaningsih, Nining Rafa Hylmi Musyafar Ria Lestari Pangastuti Ria Lestari Pangastuti Rinto Nur Bambang Rukmini, Meme Sati Ratna Dewanti Sati Ratna Dewanti Selvi Santosa Sielva Gabriella Denakrisnada Gabriella Denakrisnada Tiya Saragina Pamuleh Umi Fitriyani Untung Prastiyono Wahyu Dede Gustiawan Yossie Yoellian Yuni Suhartatik Suhartatik Zuhri, Mohammad harisudin