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Wahono, Puji
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Journal : Indo-Fintech Intellectuals: Journal of Economics and Business

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Peran Artificial Intelligence (AI) dalam Proses Pengambilan Keputusan terhadap Kinerja Organisasi: Analisis SLR Hendrian, Hendrian; Purwana, Dedi; Saparuddin, Saparuddin; Wahono, Puji
Indo-Fintech Intellectuals: Journal of Economics and Business Vol. 4 No. 2 (2024): Indo-Fintech Intellectuals: Journal of Economics and Business
Publisher : Lembaga Intelektual Muda (LIM) Maluku

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54373/ifijeb.v4i2.1295

Abstract

The purpose of this research is to analyze the role of AI in decision-making on organizational performance. The method used is qualitative with secondary data. The data used is metadata on documents found on the Scopus website. The data was analyzed by the SLR method. The results of this study show that AI can help identify potential solutions by predicting the problems being studied by testing various variables and conditions in the simulation of organizational activities. AI can also improve performance through integration in decision-making.  However, not all roles performed by humans should be handled by AI, such as customer service. The use of AI agents as public service operators compared to human operators has a negative impact on the perception of the mutuality of public control in the organization-public relationship
Co-Authors Ade Puspita, Reni Suwandi Agung Wahyu Handaru Agustyana, Nurvanny Ajitama, Ombih Aprilliana, Diar Ardelia, Sarah Selli Arief, Deysa Rosiana Aryasari, Devita Aryo Prakoso ATI SUMIATI, ATI Dalimunthe, Sholatia Devi, Nadinda Kartika Dewi Susita Dewi, Ponco Endang Silaningsih Fad’li, Ghifari Aminudin Febrilia, Ika Hamonangan, Mahardhika Michael hasanah, Noor Hendrian Hendrian, Hendrian HENRY ERYANTO, HENRY I Gusti Ketut Agung Ulupui Ika Sisbintari Indra Pahala Karyadi, Hari Kazeka, Wahyu Kolin, Maria Delastrada Rina Lokaprasida, Prameshi Maharani, Diva Mardiani, Isni Marsofiyati Maulana Amirul Adha Muchtar, Saparuddin Mufidah, Chusnanik Mukhtar, Saparuddin Nariswari, Anindya Nisa, Karimatun Noval A, Muhamad Olivia, Putri Sarah Purwana E.S., Dedi Purwana, Dedy Rachman, Riza Aulia Ratna Anggraini Rebecha Prananta, Rebecha Rida Prihatni Roni Faslah Saparuddin Saparuddin Shandy Aditya, Shandy Suhartono Suherdi Sukma Dhaniswara, Angga Suparno Suparno Syalsabila, Anis Tuty Sariwulan, Tuty Zarah Puspitaningtyas Zuhdi, Amin