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Contact Name
Sugeng Santoso
Contact Email
sugeng.santoso@mercubuana.ac.id
Phone
+628117401455
Journal Mail Official
editor@dinastipub.org
Editorial Address
Casa Amira Prive Jl. H. Risin No. 64D Pondok Jagung Timur, Serpong Utara, Tangerang Selatan, Indonesia
Location
Kota tangerang selatan,
Banten
INDONESIA
Dinasti International Journal of Management Science
Published by Dinasti Publisher
ISSN : 26865211     EISSN : 2686522X     DOI : https://doi.org/10.31933/dijms.v2i1.525
This research was carried out on Build Operate Transfer investment in Business cooperation model to metering system development project by examinated those criterias by technology preparedness level (TKT) evaluation method, Innovation preparedness level and political, social economic, technology, environment & legal aspects (PESTEL). This research was carried out to earned value from level of technological readiness level 8 and 9, Those innovation steady level 3 which involved several division like business development, engineering, accounting & finance, administration, human resources and health safety environtment officer. Gathered from all divisions and gave an score for TKT 8 assessment should be weight of more than 95% for accurate data criteria are ready, an assessment of TKT 9 has weight of more than 91% for technology criteria which tested in actual conditions, an assessment of Katsinov 3 has weighting of more than 94% for Manufacture Aspects, while assessment of PESTEL has a weight of more than 85% for Legal Aspect. Furthermore, these assessment results were brought up into focus group discussion by presented the Managing Director as expert judgment on final assessor of data validation, indicators, graphics and risk management planning before making decision about those Build Operate Transfer concept on investment business cooperation model to metering system of development project.
Articles 15 Documents
Search results for , issue "Vol. 3 No. 4 (2022): Dinasti International Journal of Management Science (March - April 2022)" : 15 Documents clear
EFFECT OF PROMOTION, BRAND IMAGE, AND PRODUCT QUALITY ON RE-PURCHASE INTEREST THROUGH CUSTOMER SATISFACTION AS INTERVENING ON ERIGO APPAREL PRODUCTS Ade Arif Fathurahman; Janfry Sihite
Dinasti International Journal of Management Science Vol. 3 No. 4 (2022): Dinasti International Journal of Management Science (March - April 2022)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijms.v3i4.1126

Abstract

Through Customer Satisfaction as an Intervention on Erigo Apparel Products, this study will examine the effect of promotion, brand image, and product quality on repurchase interest. The study's subject was an Erigo Apparel customer. A total of 94 students and schoolgirls from Negeri 7 South Tangerang City participated in the study. Simple random sampling technique is used to determine sample size. The Structural Equation Model (SEM) with the Smart-PLS analysis tool was employed in this investigation. According to the findings of this study, promotion has a positive and significant impact on customer satisfaction, brand image has a positive and significant impact on customer satisfaction, product quality has a positive and significant impact on customer satisfaction, promotion has a negative but significant impact on repurchase interest, brand image has a positive and significant impact on repurchase interest, and product quality has a positive and significant impact on repurchase interest. Customer satisfaction can mediate marketing against re-purchase interest, but it can't mediate brand image against re-purchase interest. Customer satisfaction can mediate product quality against re-purchase interest, and it can influence re-purchase interest positively and considerably.
EFFECT OF PRODUCTION STRATEGY PERFORMANCE ON BRAND ROYALTY Ahmad Zaelani Adnan; Dedy Kurnaendar; Eeng Ahman; Disman Disman; Tjutju Yuniarsih
Dinasti International Journal of Management Science Vol. 3 No. 4 (2022): Dinasti International Journal of Management Science (March - April 2022)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijms.v3i4.1127

Abstract

A product strategy or product strategy is a plan that identifies the aims and objectives of a product and then describes a vision for achieving these goals. It helps link the project's vision to the actual methods used to implement it. A product strategy maps out the critical benchmarks against the creation, marketing, and distribution of any concept you plan to sell. They also provide a central plan that people can refer to guide their efforts and refine their overall business strategy. The food business is a potential business at this time. Factors that need to be considered in facing competition in the restaurant business include product and price. If these two factors are getting better and more attractive, it can make customers feel satisfied. If customers are satisfied, they will be loyal to the restaurant. This study aimed to determine the effect of the performance of the production strategy on brand royalties in companies and restaurants
THE MODEL OF INTELLECTUAL CAPITAL AND PERFORMANCE Bahtiar Bahtiar; Yudi Yulius; Anoesyirwan Moeins
Dinasti International Journal of Management Science Vol. 3 No. 4 (2022): Dinasti International Journal of Management Science (March - April 2022)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijms.v3i4.1132

Abstract

This research focused on higher of job rejection result and low of coordination among unit in problem solving of all the projects which is tend to decline of employee’s performance. The main issues discussed in this research is factors influence it, namely human procurement, development and intellectual capital. The research aims to analyze, describe and test the impact of human procurement, development on intellectual capital and its implication on employee’s performance at PT. Garuda Indonesia. The research used was descriptive and explanatory survey method, so the research attempts to collect, present, analyze, and test hypotheses, to make a conclusion were used Structural Equation Model (SEM) approach. The design of study is a survey research, the unit analysis selected were core knowledge worker with a sample size of 303 from 1245 employees, based on Slovin’s formula. The results indicated that human procurement, development have a simultaneously positive and significant effect on intellectual capital, and human procurement, development is either partially or simultaneously have a positive and significant effect on employee’s performance level through intellectual capital. The findings are: (1) human procurement indicates low contribution on either intellectual capital or employee’s performance, the highest score of human procurement dimension is selection and the lowest is recruitment dimension. 2) human development indicates low contribution on either intellectual capital or employee’s performance, the highest score of human development dimension is education and the lowest is training dimension (3) intellectual capital indicates moderate scores on employee’s performance level, the highest score of intellectual capital dimension is social capital and the lowest is structure capital dimension. (4) the highest score size of employee’s performance dimension based on employees perception is goal and the lowest is motive dimension.
LITERATURE REVIEW MEASUREMENT MODEL OF INDIVIDUAL BEHAVIOR AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR: INDIVIDUAL CHARACTERISTICS, WORK CULTURE AND WORKLOAD Desi Permata Sari; Hapzi Ali
Dinasti International Journal of Management Science Vol. 3 No. 4 (2022): Dinasti International Journal of Management Science (March - April 2022)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijms.v3i4.1133

Abstract

The development of a research role from previous research or relevant research is very important, because it can help and function to strengthen theoretical studies and phenomena of the relationship or influence between variables in a study. This article reviews and attempts to confirm the factors that influence individual behavior and organizational citizenship behavior which include individual character, work culture and workload. The purpose of this article is to build a hypothesis of the influence between variables to be used in further research. Human Resource Management literature study results from library research are: 1) individual characteristics affected on individual behavior; 2) work culture influences individual behavior; 3) workload affects individual behavior; 4) individual behavior affects organizational citizenship behavior; 5) individual characteristics affect organizational citizenship behavior; 6) work culture has an effect on organizational citizenship behavior; 7) workload affects organizational citizenship behavior
MODEL OF CUSTOMER SATISFACTION FOR IMPROVING CUSTOMER LOYALTY Dicky Tjahjadi; Nandan Limakrisna
Dinasti International Journal of Management Science Vol. 3 No. 4 (2022): Dinasti International Journal of Management Science (March - April 2022)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijms.v3i4.1134

Abstract

This study aims to determine the influence of service quality, product quality, corporate image on customer satisfaction and customer loyalty. The population in this study were 341 customers of Corporate Banking Division in Bank CIMB Niaga with a sample of 100 customers. Sampling was carried out using the slovin formula. Analysis method used path analysis. The results showed that the product quality, service quality and corporate image partially has significant influence on customer satisfaction. Product quality, service quality, and corporate image simultaneously has significant influence on customer satisfaction. For product quality, service quality, corporate image and customer satisfaction partially has significant influence on customer loyalty. Product quality, service quality, corporate image and customer satisfaction simultaneously has significant influence on customer loyalty. Customer satisfaction did not mediate effectively the influence of service quality, product quality, and corporate image on customer loyalty
THE EFFECT OF WORK-FAMILY CONFLICT AND WORKLOAD ON EMPLOYEE PERFORMANCE MEDIATED BY WORK STRESS ON FEMALE EMPLOYEES WITH FAMILIES IN THE FISCAL POLICY AGENCY Marhaeny Masye Tualai; M. Havidz Aima
Dinasti International Journal of Management Science Vol. 3 No. 4 (2022): Dinasti International Journal of Management Science (March - April 2022)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijms.v3i4.1135

Abstract

This study aims to analyze the effect of work-family conflict and workload on employee performance mediated by work stress on female employees with families at the Fiscal Policy Agency. The population of this study is 70 people. This research is quantitative research with the analytical method using Structural Equation Model-Partial Least Square (SEM-PLS). The results showed that work-family conflict had a significant effect on work stress; work-family conflict had a significant effect on employee performance; workload had a significant effect on work stress; workload had a significant effect on employee performance; work stress had a significant effect on employee performance; work-family conflict and workload simultaneously have a significant effect on employee performance; work-family conflict, workload and work stress simultaneously have a significant effect on employee performance; work stress significantly mediates work-family conflict on employee performance and work stress significantly mediates the effect of workload on employee performance
THE INFLUENCE OF LEADERSHIP STYLE, JOB SATISFACTION, AND WORK ENGAGEMENT ON TURNOVER INTENTION (STUDIES ON EMPLOYEES OF PT OLAM INDONESIA, JAKARTA) Mas Ghea Mardian Dwiswara; Andyan Pradipta Utama
Dinasti International Journal of Management Science Vol. 3 No. 4 (2022): Dinasti International Journal of Management Science (March - April 2022)
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijms.v3i4.1136

Abstract

This study analyzes how leadership style, job satisfaction, and work engagement influence employee turnover intention at PT Olam Indonesia. The research object is employees of PT Olam Indonesia. This quantitative descriptive research was conducted on 145 respondents. Slovin formula was used to obtain a total sample of 106 employees. Survey was used as data collection method and questionnaire as research instrument. Structural Equation Model by using the Smart-PLS analysis tool was utilized to obtain research results which prove that both leadership style and job satisfaction have significant and negative influence on turnover intention.
EFFECT OF TECHNOLOGY, EMPLOYEE COMPETENCY AND LEADERSHIP ON OPERATIONAL PERFORMANCE AT MALEO PRODUCER PLATFORM-MADURA OFFSHORE PT. RADIANT UTAMA INTERINSCO Rian Gunawan; Sugeng Suroso; Faroman Syarief
Dinasti International Journal of Management Science Vol. 3 No. 4 (2022): Dinasti International Journal of Management Science (March - April 2022)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijms.v3i4.1137

Abstract

Knowledge of technology, employee competence, and leadership is important for the company, so that its use needs to be managed properly in the context of improving the company's operational performance. The research aims to determine the effect of technology, employee competence and leadership on operational performance at Madura Offshore gas production facility PT. Radiant Utama Interinsco, Tbk. The research is quantitative research method with analysis techniques for hypothesis testing using Smart PLS version 3.3.7. Population used 100 person who all of responden are employees at Madura Offshore gas production facility PT. Radiant Utama Interinsco, Tbk. The research results show that technology, employee competence and leadership have effect on operational performance. It reflects that the better technology, employee competence and leadership will make better operational performance to achieve company goals.
PROJECT PERFORMANCE ANALYSIS USING BALANCED SCORECARD (CASE STUDY: MANAGE SERVICE PROJECT AT PT. X) Yonathan Christian; Sugeng Suroso; Dhian Tyas Untari
Dinasti International Journal of Management Science Vol. 3 No. 4 (2022): Dinasti International Journal of Management Science (March - April 2022)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijms.v3i4.1138

Abstract

The research aims to measure the performance of manage service project at PT.X which is run at one of the state-owned banks in Indonesia with a balanced scorecard approach. It was conducted by measuring the level of project performance against the four performance perspectives in the balanced scorecard, namely the customer perspective, financial perspective, internal business process perspective, and learning and development perspective. The research is a qualitative descriptive research. The primary data are the results of interviews and observations, and the results of a survey conducted by PT.X project management which are used to measure the performance of the customer perspective and the learning and development perspective and the internal business process perspective. While the measurement of financial performance using data from interviews and observations and data processing. Informants at the research were project workers from the project director level to the team leader. Research results show that the overall performance of PT.X's managed service projects is in good condition but still cannot reach the SLA achievement target and project billing of 100%. On the customer's perspective shows the performance of "Good". The measurement results from a financial perspective show a "Good" performance where the project's financial performance shows that it is quite economical and efficient but not yet effective. The results of measurement and analysis of performance from the perspective of internal business processes show “good” performance with a note that the number of technicians is needed and the provision of backup devices is needed. The results of the measurement and analysis of performance from a learning and development perspective show a "good" performance with a note the need for OSH training for field workers and leadership for team leaders. Finally, the research prove that the balanced scorecard can be used in analyzing project performance and is able to provide strategic proposals with 4 perspectives.
THE EFFECT OF JOB SATISFACTION, LEARNING AGILITY AND RESILIENCE ON PERFORMANCE WITH WORK STRESS AS AN INTERVENING VARIABLE IN SALES DEPARTMENT EMPLOYEES OF PT BUNGASARI FLOUR MILLS INDONESIA DURING THE COVID-19 PANDEMIC Didit Rahardi; Beti Nurbaiti; Achmad Fauzi
Dinasti International Journal of Management Science Vol. 3 No. 4 (2022): Dinasti International Journal of Management Science (March - April 2022)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijms.v3i4.1139

Abstract

The research, which was conducted on 40 employees of the Sales Department of PT Bungasari Flour Mills Indonesia, aimed to see the effect of job satisfaction, learning agility and resilience on performance with work stress as an intervening variable. The research design and analysis of research results were processed using the structural equation model (SEM) – Smart PLS version 3.3.6. The results showed that (1) There was a direct effect of job satisfaction on performance (PValues < 0.05, which is 0.006) and resilience to work stress (PValues <0.05, which is 0.037), (2) There was no direct effect of resilience on performance (PValues > 0.05). ), (3) There is no indirect effect of job satisfaction, learning agility and resilience on performance through work stress (PValues > 0.05).

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