Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan
Journal of Economics, Management, Accounting and Finance is an online journal with full reference (double-blind peer review) and open access for academics, researchers, postgraduate students, early career researchers and university students, published by ADM Publisher Bengkulu, Indonesia.Jurnal Emak is a periodical publication (four times a year) in January, April, July and October. The main objective is to disseminate scientific articles in the fields of economics, management, accounting and finance. The language used in this journal is Indonesian or English. Without reducing the scientific weight, this journal accepts contributions of writings that have never been published in other print media and accepts advertisements.
Articles
28 Documents
Search results for
, issue
"Vol. 2 No. 4 (2021): OKTOBER"
:
28 Documents
clear
<![CDATA[The Influence Of Service Quality And Customer Satisfaction Towards Customer Loyalty At Bank Mega Syariah Bengkulu ]]>
<![CDATA[Afif Fakhri Pahlevi]]>;
<![CDATA[Suwarni Suwarni]]>;
<![CDATA[Nurzam Nurzam]]>
<![CDATA[ Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 2 No. 4 (2021): OKTOBER ]]>
Publisher : <![CDATA[Penerbit ADM ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.53697/emak.v2i4.173
<![CDATA[The purpose of this study is to determine the influence of service quality and customer satisfaction on customer loyalty at Bank Mega Syariah Bengkulu. The sample in this study was 93 main savings customers at Bank Mega Syariah, Bengkulu City. The sampling technique was accidental sampling technique. Data were collected using a questionnaire and analyzed through multiple linear regression, test of determination and hypothesis testing. The results of the regression analysis show Y = 12.730 + 0.303X1 + 0.410 X2, this shows a positive direction of regression, meaning that there is a positive influence between X1 (service quality) and X2 (customer satisfaction) on customer loyalty (Y). This means that if the variable service quality and customer satisfaction increases, it will increase customer loyalty. The coefficient of determination is 0.399. This means that X1 (service quality) and X2 (customer satisfaction) affect customer loyalty (Y) by 39.9%, while the remaining 59.1% is influenced by other variables not examined in this study. The results of the t test at the 0.05 significance level explain that partially the variable service quality and customer satisfaction have a significant influence on the customer loyalty variable of Bank Mega Syariah Bengkulu. The results of the F test at the 0.05 significance level explain that the variables of service quality and customer satisfaction have a simultaneous (joint) influence on customer loyalty at Bank Mega Syariah Bengkulu.]]>
<![CDATA[Factors Affecting the Performance of State Civil Servants at the Education and Culture Services of Kaur District ]]>
<![CDATA[Hertedy Pratama]]>;
<![CDATA[Oni Yulianti]]>;
<![CDATA[Rinto Noviantoro]]>
<![CDATA[ Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 2 No. 4 (2021): OKTOBER ]]>
Publisher : <![CDATA[Penerbit ADM ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.53697/emak.v2i4.174
<![CDATA[The purpose of this research is to find out the factors that influence the performance of State Civil Apparatus employees at the Department of Education and Culture of Kaur Regency. This type of quantitative descriptive research, the sample is the entire population of State Civil Apparatus employees at the Education and Culture Office of Kaur Regency as many as 40 people with 28 male and 12 female compositions. The sampling method is by means of a census. The analytical tool used is multiple linear regression analysis using SPSS. analysis tools. The results of this study are the Individual Variable (X1) partially does not have a significant effect on the performance of State Civil Apparatus employees at the Department of Education and Culture of Kaur Regency with a tcount <t table (-1.406<2,024) or a significant value (0.168>0 0.05) and Psychological Variables (X2) partially have no significant effect on the performance of State Civil Apparatus employees at the Education and Culture Office of Kaur Regency with a value of tcount < t table (1,345 <2,024) or a significant value (0,187> 0.05). For the Organizational variable (X3) partially has a significant effect on the performance of State Civil Apparatus employees at the Department of Education and Culture of Kaur Regency with a value of tcount> t table (9.172> 2,024) or a significant value (0.000<0.05). However, simultaneously, Individual (X1), Psychological (X2) and Organizational (X3) variables together have a significant influence on the performance of State Civil Apparatus employees at the Education and Culture Office of Kaur Regency. F count > F table (31.068 > 2.45 ) or significant value (0.000<0.05).]]>
<![CDATA[The Influence of CAR, LDR and BOPO on ROA at Conventional State-Owned Banks Listed on the Indonesia Stock Exchange ]]>
<![CDATA[Ferona Gustiana]]>;
<![CDATA[Ahmad Soleh]]>;
<![CDATA[Zahra Indah Ferina]]>
<![CDATA[ Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 2 No. 4 (2021): OKTOBER ]]>
Publisher : <![CDATA[Penerbit ADM ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.53697/emak.v2i4.175
<![CDATA[The purpose of this study was to determine the effect of CAR, LDR and BOPO on ROA at conventional state-owned banks listed on the Indonesia Stock Exchange. The sample in this study were four conventional banks in Indonesia, namely BNI, BRI, BTN and Bank Mandiri. The study was conducted from 2010 to 2019. The data collection method used the documentation method. Data analysis used was multiple linear regression, coefficientof determination and hypothesis testing. From the calculation of the multiple linear regression equation, it can be seen that the effect of CAR, LDR and OEOI on ROAat conventional state-owned banks results in regression test results: Y = 11.602 + 0.01X1 + 0.005 X2 - 0.108 X3. The coefficient of determination obtained by R square is 0.785. This means that X1 (CAR), X2 (LDR) and X3 (BOPO) have an effect on ROA (Y) by 78.5% while the rest (100% - 78.5% = 21.5%) are influenced by variables. others who were not examined in this study. The t test results show that there is a significant effect separately between CAR, LDR and BOPO on ROA at conventional state-owned banks. The results of the F test show a significance value of 0.000, because the significant value is less than 0.05, it means that CAR, LDR and BOPO have a significant effect together on ROA at conventional state-owned banks. Keywords: CAR, LDR, BOPO, ROA 1) The Candidate of Bachelor in Economics (Accounting) 2) Supervisors.]]>
<![CDATA[Factors Affecting the Performance of State Civil Servants at the Education and Culture Services of Kaur District ]]>
<![CDATA[Yosi Novita Sari]]>;
<![CDATA[Ida Ayu Made Ermetha Gyatri]]>;
<![CDATA[Nenden Restu Hidayah]]>
<![CDATA[ Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 2 No. 4 (2021): OKTOBER ]]>
Publisher : <![CDATA[Penerbit ADM ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.53697/emak.v2i4.176
<![CDATA[The method used in collecting data for this research is a questionnaire. The data analysis method in this research is quantitative, and the sample in this study is 140 customers. Based on the results of this study concluded that: The regression equation obtained from the research results are as follows: Y = 6.263 + 0.588X1 + 0.574 X2 + e. The value of the termination coefficient R2 = 0.792. This value means that independent and dependent, contributed 79.2% in influencing the dependent variable while the rest was influenced by other variables not examined. The t test is used to determine the effect of each independent variable on the dependent variable by looking at the tsig value compared to 0.05. From the table above, the tsig value of X1 is 0.001, and X2 is 0.005. From the tsig value, it is found that the X1 variable has an effect on Y and the X2 variable has an effect on Y, 4). Fsig value 0.002 < 0.05, so it can be concluded that the variables (X1) and (X2) have an effect on the variable (Y) or together have a simultaneous effect]]>
<![CDATA[The Influence of Promotion and Service Quality on Insurance Policy Purchase Decisions at PT. Tugu Kresna Pratama Bengkulu City ]]>
<![CDATA[Meliyus Astutiana]]>;
<![CDATA[Ermy Wijaya]]>;
<![CDATA[Andriyani Prawitasari]]>
<![CDATA[ Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 2 No. 4 (2021): OKTOBER ]]>
Publisher : <![CDATA[Penerbit ADM ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.53697/emak.v2i4.177
<![CDATA[The purpose of this study is the promotion and quality of service to the decision to purchase an insurance policy at PT. The Krishna Pratama Monument in Bengkulu City. The analytical method used is the validity test, reliability test, Multiple linear regression, coefficient of determination, F test and t test. Based on the research results indicate that Promotion (X1) partially has a significant effect on the purchase decision of an insurance policy at PT. Tugu Kresna Pratama Bengkulu City (Y) because the significant value is 0.046 < 0.05. Service quality (X2) partially has a significant effect on the purchase decision of an insurance policy at PT. Tugu Kresna Pratama Bengkulu City (Y) because the significant value is 0.000 < 0.05. Promotion variable (X1), service quality (X2) simultaneously or together have a significant effect on the purchase decision of an insurance policy at PT. Tugu Kresna Pratama Bengkulu City because the significant value is 0.000 < 0.05]]>
<![CDATA[The Effect of Location and Quality of Services on the Decision of Saving Customers at BNI KCP Bintuhan, Kaur Regency ]]>
<![CDATA[Olan Rizki]]>;
<![CDATA[Nia Indriasari]]>;
<![CDATA[Iswidana Utama Putra]]>
<![CDATA[ Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 2 No. 4 (2021): OKTOBER ]]>
Publisher : <![CDATA[Penerbit ADM ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.53697/emak.v2i4.178
<![CDATA[The purpose of this study is to determine the influence of emotional intelligence and work achievement on the performance of State Civil Apparatus at the Regional Secretariat of Kaur Regency. The sample in this study was 79 State Civil Apparatus (ASN) at the Regional Secretariat of Kaur Regency. The data was collected using a questionnaire and the analytical methods used were multiple linear regression, determination test and hypothesis testing. The results of the regression analysis showed Y = 8,641 +0,312X1 +0,492 X2, this describes a positive regression direction, meaning that there is a positive influence between X1 (emotional intelligence) and X2 (work achievement) on performance (Y). It means that if the variables of emotional intelligence and work achievement increase, it will increase performance. The value of the coefficient of determination is 0.501. This means that X1 (emotional intelligence) and X2 (work achievement) affect performance (Y) by 50.1% while the remaining 49.9% is influenced by other variables not examined in this study. The significance of 0.05 explains that partially emotional intelligence and work achievement variables have a significant influence on the variable performance of State Civil Apparatus at Regional Secretariat of Kaur Regency. The results of F test at a significance level of 0.05 explained that the variables of emotional intelligence and work achievement had a significant influence on performance of State Civil Apparatus at the Regional Secretariat of Kaur Regency.]]>
<![CDATA[Relationship the Work Environment and Leadership with ASN Performance Employee at Secretariat DPRD Office South Bengkulu ]]>
<![CDATA[Afridi Midian]]>;
<![CDATA[Neri Susanti]]>;
<![CDATA[Kaulan Kaulan]]>
<![CDATA[ Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 2 No. 4 (2021): OKTOBER ]]>
Publisher : <![CDATA[Penerbit ADM ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.53697/emak.v2i4.179
<![CDATA[This research aim to know relationship of the work environment and leadership with ASN performance employee at Secretariat DPRD Office South Bengkulu. Method data collecting with propagated kuesioner to 52 employee poepel at Secretariat DPRD Office South Bengkulu. Analysis Data conducted with spearman rank corelation and hypothesis testing with t-test. The result showed spearman rank corelation (ρ) of the work environment with performance employee equal to 0,637, strong criterion; The relationship of organizational culture with performance employee was 0,557, moderate criterion. There is a significant relationship between the work environment with ASN performance employee at Secretariat DPRD Office South Bengkulu, are known that tcount is greater than ρtabel, 5,844 > 1,676, Ho is rejected and Ha is accepted. There is a significant relationship between leadership with ASN performance employee at Secretariat DPRD Office South Bengkulu, are known that tcount is greater than ttabel, 4,742 > 1,676, Ho is rejected and Ha is accepted.]]>
<![CDATA[Effect of Motivation, Training and Compensation on Employee Performance at PT. Wahyu Septyan Bengkulu ]]>
<![CDATA[Sandi Anugrah Hidayah]]>;
<![CDATA[Siti Hanila]]>;
<![CDATA[Rina Trisna Yanti]]>
<![CDATA[ Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 2 No. 4 (2021): OKTOBER ]]>
Publisher : <![CDATA[Penerbit ADM ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.53697/emak.v2i4.180
<![CDATA[This study aims to determine the effect of motivation, training and compensation on employee performance at PT. Wahyu Septyan Bengkulu. The sample in this study were 60 employees of PT. Wahyu Septyan Bengkulu. The data were collected using a questionnaire and the method of analysis used was the rank spearman and the t test.The results of the Spearman rank analysis show that there is a significant influence of motivation (X1) on employee performance (Y) with the value of rho (ρ) = 0.631 in the criteria from 0.60 to 0.799 (strong), there is a significant effect of training (X2) on employee performance ( Y) with the value of rho (ρ) count = 0.687 in the criteria 0.60-0.799 (strong) and there is a significant effect of Compensation (X3) on employee performance (Y) with the value of rho (ρ) count = 0.678 in the criteria 0.60- 0.799 (strong). The results of the t test prove that there is a significant effect of motivation (X1) on employee performance (Y). It is known that the t value is 6,190 and this value shows that t is greater than t table (6,190> 1,671), there is a significant effect of training ( X2) on employee performance (Y), it is known that the t value is 7.192 and this value shows the t count is greater than the t table (7.192> 1.671) and there is a significant effect of compensation (X3) on employee performance (Y). t count is 7,017 and this value shows t count is bigger than t table (7,017> 1,671).]]>
<![CDATA[Analysis of the Quality of the Registration Services of Haji Travelers in the Office of the Ministry of Religion, Bengkulu City ]]>
<![CDATA[Aldi Syafitra Anwari]]>;
<![CDATA[Sulisti Apriani]]>;
<![CDATA[Abdul Rahman]]>
<![CDATA[ Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 2 No. 4 (2021): OKTOBER ]]>
Publisher : <![CDATA[Penerbit ADM ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.53697/emak.v2i4.181
<![CDATA[The purpose of this study was to analyze the quality of service for the registration of pilgrims at the Office of the Ministry of Religion of the City of Bengkulu, Permenpan RB Number 14 of 2017. The sampling method was used by simple random sampling with a sample size of 100 pilgrims who registered for the pilgrimage. The method of analysis in this research is qualitative and quantitative analysis based on Permenpan RB Number 14 of 2017. The results of the study show that the quality of the Hajj pilgrims 'registration service in the PHU Section of the Office of the Ministry of Religion of Bengkulu City with the criteria of "Good" is indicated by the average value of the respondents' perceptions of 3.3011 in the interval 3.0644-3.532. The value of the Community Satisfaction Survey (SKM) was 3.2681 in the interval 3.0644-3.532, as well as the value of SKM after conversion of 81.7025 in the interval 76.61-88.30 with the criteria "Good (B)". Among the 9 indicators of service quality, the highest value is in the first indicator, namely costs/tariffs with an average value of 4.00 in the 3.5324-4.00 interval and SKM after being converted at 100.00 is at the interval of 88.31-100,000 with the criteria "Very Good (A)". While the lowest average value on the indicator for handling complaints complaints with an average value of 2.94 is in the 2.60-3.064 interval and SKM after being converted is 73.50 in the interval 65.00-76.60 with the criteria "Not Good. (C) ".]]>
<![CDATA[Factors Affecting Purchasing Decisions at Nayla Buah (NB) Store Tebeng In Bengkulu City ]]>
<![CDATA[Ayu Andri]]>;
<![CDATA[Ida Anggriani]]>;
<![CDATA[Nirta Vera Yustanti]]>
<![CDATA[ Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 2 No. 4 (2021): OKTOBER ]]>
Publisher : <![CDATA[Penerbit ADM ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.53697/emak.v2i4.182
<![CDATA[This study aims to determine the effect of cultural, social, personal, and psychological factors on purchasing decisions and to determine the effect of all the factors simultaneously on purchasing decisions at Nayla Buah (NB) storeTebeng, Bengkulu City. This research is an associative research, which conducted to determine the value of the independent variable, one variable or more than one variables, which aims to determine the relationship between the variables. The method used is a survey. The population in this study were 1200 consumers. The sample of respondents were 92 consumers. The validity using the Pearson Coefficient Correlation with a significance value of 5% with a critical value and the reliability test based on the Cronbach Alpha coefficient and hypothesis testing using multiple regression analysis. The results showed that (1) There is no significant influence of cultural factors on purchasing decisions at Nayla Buah Bengkulu City with a significance value greater than 0.05, namely 0.144. (2) There is a positive and significant influence of social factors on purchasing decisions at Nayla Buah store with a significance value smaller than 0.05, namely 0.013. (3) There is a positive and significant influence of personal factors on purchasing decisions at Nayla Buah store with a significance value smaller than 0.05, namely 0.030. (4) There is no significant effect of psychological factors on purchasing decisions at Nayla Buah store with a significance value greater than 0.05, namely 0.432. (5) There is a positive and significant influence of cultural, social, personal and psychological factors on purchasing decisions at Nayla Buah store with a significance value of 0.000 which is smaller than 0.05. (6) The factors that influence purchasing decisions are social and personal factors.]]>
