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Kristin Handayani
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INDONESIA
Jurnal Manajemen
Published by INSTITUT BISNIS DAN INFORMATIKA KWIK KIAN GIE
ISSN : 20893477     EISSN : 24774774     DOI : 10.46806
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
Jurnal Manajemen mempunyai misi untuk mendorong pengembangan praktik dan teori manajemen di Indonesia melalui penyebarluasan temuan-temuan hasil riset dibidang sains dan kasus manajemen, terdiri dari bidang sumber daya manusia, pemasaran, strategik, keuangan, dan operasional.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 101 Documents
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PENGARUH VISI DAN OTONOMI TERHADAP PENGEMBANGAN PENGETAHUAN PADA PERUSAHAAN SWASTA NASIONAL PT. INTERNUSA Hendratmoko Hendra
Jurnal Manajemen Vol 5 No 2 (2016): Mei
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Institut Bisnis dan Informatika Kwik Kian Gie

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Abstract

Knowledge to knowledge competition will become top business competition issue in upcoming future. It becomes challenges for PT. Internusa engaged in domestic and international transportation business sector. One of the strategy is to development knowledment in the Company, so that can be expected to produce innovative and competitive services. Issues raised in this research is what factors affecting the process development of knowledge in company and how the on going knowledge development process happened in Internusa especally in Jakarta, Bandung and Cikarang Branches. The purpose of this research is to determine the factors affecting the process development of knowledge in company and how the on going knowledge development process happened in Internusa especally in Jakarta, Bandung and Cikarang Branches. Using regression analysis and qualitative observations resulting that the vision and autonomy have significant influence Against The development process knowledge in Internusa especially in Jakarta, Bandung and Cikarang branches. While the level of competition, information and knowledge diversity do not have a significant influence Against The Knowledge Development process. Meanwhile, knowledge development process is not run well because of system thinking, a shared vision, mental models, personal mastery and team learning not yet running optimally in Internusa especially in Jakarta, Bandung and Cikarang branches.. Keywords: Vision, Autonomy, Competition, Information, Knowledge Diversity
MANAJEMEN BERBASIS SINERGI : STUDI KASUS HOLDING BUMN PUPUK DAN SEMEN DI INDONESIA Johny Sudharmono
Jurnal Manajemen Vol 5 No 2 (2016): Mei
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Institut Bisnis dan Informatika Kwik Kian Gie

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Abstract

This research studies synergy management  of holding company, that is a management model of creating synergy through support of strategy, structure, values, competence, mechanism of  close cooperation and interdependencies among corporations and their business units and the government policies as shareholders and as the regulator in order to meet the expectation of stakeholders. This research uses a case study design on fertilizer state-owned holding company, namely PT. Pupuk Indonesia with its subsidiary companies and cement state-owned company, namely     PT. Semen Indonesia also with its subsidiary companies. The data used for the analysis in the range of 1995-2015, the data collected from numerous sources (the triangulation of data sources/data triangulation), namely : documents, archival records, and interviews. The theory and concept used in this research are: strategy, organization, stakeholders, and agency.The result of this research indicates that synergy  creating by operating holding of the fertilizer state-owned company has not given good result, but after restructured from Operating Holding  to Strategic Holding  it showed good synergy result. It is indicated that in general synergy creating achieved on the cement holding company showed the good result both in the form of Operating Holding and also  after restructured in to Strategic and Investment Holding. With the result of this research, a strategic recommendation and the concept of synergy management can be formulated which should be implemented on both fertilizer and cement state-owned holding companies which in turn will result in creating better synergy, and which will be beneficial for the development of sciences, in the future especially in the field of strategic management and useful for further researches. Key word: World Class Company, Restructuring, Synergy, Synergy Approach
SIKAP KHALAYAK TERHADAP GREEN ADVERTISING SEBAGAI BENTUK PUBLIC RELATIONS ADVERTISING UNTUK MENINGKATKAN REPUTASI PERUSAHAAN Glorya Agustiningsih
Jurnal Manajemen Vol 5 No 2 (2016): Mei
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Institut Bisnis dan Informatika Kwik Kian Gie

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Abstract

Today’s business competition encourages each corporation to preserve the value of its activities, not only for stakeholders’ interest, but also the environmental preservation in order to become a good corporate citizen in the business sector. The trend nowadays is known as a Corporate Social Responsibility (CSR) practice in which company gives contribution to develop its stakeholder’s amelioration for better human and environment condition. Therefore, green corporate behaviour is becoming increasingly more widespread and turned into a profitable marketing communications strategy. So then, the companies need to be more proactive in communicating their CSR activities, especially what they have implemented in nurturing the environment. This paper examines the implementation of green advertising into Public Relations strategy to help company reinforce reputation among its stakeholders. The method used in this study is quantitative approach and also literature review to provide valuable concepts which shown that green advertising also can be applied and treated as one of Public Relations advertising technique used to communicate corporate green activities which will contribute a good reputation exposure afterwards. The result shown that green advertising contribution into company’s reputation in its stakeholders perception. They stated the company and its products are trusted and secure to be used. Keywords: Green Advertising, Public Relations Advertising, Public Relations, Corporate Reputation
FAKTOR EKONOMI YANG MEMENGARUHI INDEKS HARGA SAHAM DI BURSA EFEK INDONESIA (BEI) PERIODE 2010-2014 Dr. Said kelana
Jurnal Manajemen Vol 5 No 2 (2016): Mei
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Institut Bisnis dan Informatika Kwik Kian Gie

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Abstract

Macroeconomic factors can affect stock price indexes, both Sectoral Index and Composite Index. These factors include exchange rate of Rp / US $, T-bill rate, and inflation. These factors affect the performance of company (issuer) in the real market, and further on the performance of the stock market. This study uses data from 2010-2014. Regression result shows T-bill rate variable has negative effect to share price index. Key Words: Common Factors, Composite Index, Exchange Rate, T Bill Rate; Inflation 
PENGARUH HOLIDAY EFFECT TERHADAP RETURN SAHAM PERUSAHAAN YANG TERGABUNG DALAM LQ-45 DI BURSA EFEK INDONESIA Inka Lesmana Liaw Bunfa Abdullah Rakhman
Jurnal Manajemen Vol 5 No 1 (2015): November
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Institut Bisnis dan Informatika Kwik Kian Gie

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Abstract

This thesis wants to know whether the effect of holiday (Holiday Effect) on Firms’s Stock Return Which Incorporate In LQ-45 on February 2011 – January 2014. Samples were taken in this study  is the daily stock price data from firms which incorporate in LQ-45 on February 2011 – January 2014. This study was divided into two holidays; religious holidays and national holidays to see whether there are differences  in the view of investors on both holidays. The research concludes there is influence of Holiday Effect on Firms’s Stock Return Which Incorporate In LQ-45 on February 2011 – January 2014. Key Words : Holiday Effect, Efficient Market, Anomaly Calendar, Pre-Holiday, Post Holiday
LITERASI PERBANKAN MAHASISWA
Jurnal Manajemen Vol 5 No 1 (2015): November
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Institut Bisnis dan Informatika Kwik Kian Gie

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Abstract

This research aims to determine the factors that influence the level of banking literacy at university’s students. The factors that are being observed are demographic factors which consist of gender, batch, spending, working/business experience, GPA, and participation in banking education. This research uses random sampling method which was taken from the students of Economics and Business Faculty Universitas Padjadjaran, Bandung. This research uses multiple regression analysis as the methodology. Hypothesis test uses simultaneous test (F-test) and partial test (T-test) with 5% significance level. With Cronbach’s α as much as 0.893 and 206 respondents, the result of this research is  R2 as much as 0,152 and F-test shows that simultanously, independent variable influences dependent variable and the result of t-test shows that partially, gender, batch, working/business experience, and expenses does not affect banking literacy. GPA has a negative coefficient even though during statistical test, it did not give a significant influence. Banking education is the only factor that influence partially. Keywords : Financial Literacy, Banking Literacy, Financial Knowledge
DAMPAK EMOSI POSITIF TERHADAP LOYALITAS PELANGGAN MELALUI KEPUASAN DAN DAYA TARIK PENGECER STUDI EMPIRIK PADA LOTTE MART KELAPA GADING JAKARTA UTARA Dergibson Siagian
Jurnal Manajemen Vol 5 No 1 (2015): November
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Institut Bisnis dan Informatika Kwik Kian Gie

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Abstract

The phenomenon of the proliferation of retail outlets in Indonesia is not surprising anymore. This phenomenon happens because the fulfillment of daily needs is so important and also there is a shift in people habit from spending in traditional markets to modern markets. Lotte Mart uses this phenomenon to continue to compete with other retail outlets in Indonesia. This research aimed to find out the influence of positive affect to customer loyalty through satisfaction with the retailer and retailer interest in Lotte Mart Kelapa Gading, North Jakarta. The theory used to support this research was positive affect, satisfaction with the retailer, retailer interest, and customer loyalty. This study used a questionnaire for data collection and non-probability sampling with judgment sampling technique. The procedure used to test the model and data processing was structural equation model (Structural Equation Modelling) using WarpPLS 4.0. The conclusion from this study was all hypotheses has been proven to have a positive and significant influence either directly or indirectly. Keywords: Emotion, Satisfaction, Retailer,  Interest, and  Loyalty.
ANALISIS FAKTOR –FAKTOR YANG MEMPENGARUHI TINGKAT KEPUASAN MANAGER, KARYAWAN DAN KONSUMEN (STUDI KASUS PADA UNIVERSITAS PRESIDEN) Rossy Oktavia Lukman Nur Hakim Genoveva, Grace Amin
Jurnal Manajemen Vol 5 No 1 (2015): November
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Institut Bisnis dan Informatika Kwik Kian Gie

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Abstract

Tujuan penelitian ini adalah untuk mengetahui Kepuasan karyawan dan Manager serta Konsumen (dalam penelitian ini adalah mahasiswa). Pengumpulan data dilakukan dengan menggunakan kuesioner yang dibagikan secara terpisah ke karyawan (level staf), manager dan mahasiswa. Pada tahap pre tes sebanyak 30 kuesioner diuji untuk mengetahui validitas dan reliabiitas pertanyaan. Setelah pertanyaan yang tidak valid dihilangkan, tahapan berikutnya adalah melengkapi jumlah responden hingga 200 orang. Kemudian kuesioner diolah dengan menggunakan SPSS versi 20 dengan menggunakan Analisis Faktor. Faktor yang dianalisis untuk level staf sebanyak 4 faktor yang meliputi faktor Compensation, Promotion, Relationship With Co-Worker danChange To Accept Responsibility. Faktor yang dianalisis untuk level manager juga sebanyak 4 faktor yaitu Planning, Organizing, Leadingdan Controlling.Sedangkan pada konsumen / mahasiswa sebanyak 7 faktor yaitu Product, Price, Place, Promotion, People, Processdan Physical Evidance. Dari 15 faktor yang dianalisis di tahap awal, semua faktor memperoleh nilai di atas 0,5 yang artinya memenuhi syarat untuk dilanjutkan pengujian di tahap berikutnya. Penelitian ini menyimpulkan bahwa Faktor yang paling mempengaruhi kepuasan karyawan adalah faktor kompensasi, faktor yang paling mempengaruhi kepuasan manager adalah faktor Pengendali dan faktor yang mempengaruhi pelanggan / mahasiswa adalah promosi.
PERAN KUALITAS LAYANAN DALAM MENCIPTAKAN KEPUASAN PELANGGAN Tumpal & Stephen Sitinjak & Setyadi
Jurnal Manajemen Vol 5 No 1 (2015): November
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Institut Bisnis dan Informatika Kwik Kian Gie

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Abstract

The purpose of this study was to determine the effect of service quality through customer satisfaction. The data used in this study were primary data. Primary data were collected through questionnaires distributed to 75 respondents who had been a member Best Fitness Lotte Mart more than one month. The sampling technique using non-probability sampling using judgment sampling method. The analytical method used was descriptive analysis and Structural Equation Modeling (SEM) based variants using Partial Least Square (PLS). From the existing analysis, can be found that service quality proven influence on customer satisfaction. Keywords :Service Quality, Customer Satisfaction
EVALUASI KEWAJIBAN PELAKU USAHA DAN KEPUASAN KONSUMEN OJEK ONLINE Dipo Alam
Jurnal Manajemen Vol 5 No 1 (2015): November
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Institut Bisnis dan Informatika Kwik Kian Gie

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Abstract

The development of public transportation in Jakarta Province and surrounding areas has been more advanced by increasing motorcycle used for public transportation with online system (Go-Jek). Therefore, the purpose of this study was to determine the extent of the responsibilities of consumers and companies have been implemented, the level of customer satisfaction, and the influence of corporate services to Go-Jek customer satisfaction in Jakarta based on the Law of the Republic of Indonesia Number 8 year 1999 about Consumer Protection. Data were collected from 100 Go-Jek consumers by questionnaires in Jakarta and surrounding areas. The data analysis using descriptive and inferential statistics using SPSS. The result shows the consumers rights have not been fulfilled, consumers have sufficiently implemented the responsibility, the responsibility of entrepreneurs have not done enough, customer satisfaction have not been fulfilled, and the realization of the business behavior obligation affects customer satisfaction. The results are equipped with the discussion. Keywords: Rights, Obligations, Costumers Satisfaction, Producers 

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