Garuda - Garba Rujukan Digital

Article Per Year (5 Year)

All

Journal of the Community Development in Asia

JCDA
Website

Published by AIBPM Publisher

ISSN : 26858819 EISSN : 26547279 DOI : https://doi.org/10.32535/

Core Subject : Humanities,

Humanities

JCDA aims to feature narrative, theoretical, and empirically-based research articles. The journal also accepts articles with data taken from reflections as well as experiences (qualitative research) relevant to community development in Asia. As it explores the community development broadly, the journal also welcomes manuscripts related with the examination of community problems, and theory making. The mission of JCDA is to improve the knowledge and practice in the field of purposive community development. With more research done in this field, we hope that it can contribute into making an excellent community in Asia.

Arjuna Subject : Umum - Umum

Articles 172 Documents

3 4 5 6 7

The Performance of Foodpanda: A Study of Customer's Perspective and Satisfaction in Malaysia and India Kia Hui Gan; Thiam Yong Kuek; Kabir Rout; Nurul Nor Sharihan; Nurul Qanietah; Omar Omar; Yun Ru Ong
Journal of the Community Development in Asia (JCDA) Vol 5, No 2 (2022): Journal of the Community Development in Asia (JCDA)
Publisher : AIBPM Publisher

ABSTRACT This research paper aims to examine the performance of Foodpanda. Foodpanda is an online grocery and food delivery platform based in Berlin, Germany. Currently, it is the largest food delivery and grocery delivery platform in Asia. The objective of this paper is to study the perception and satisfaction levels of customers using Foodpanda and the service quality provided by Foodpanda. The impact of Covid-19 has affected the entire world and the reliance on food delivery apps has been doubled. Thus, the perception and satisfaction levels of users of Foodpanda and its services need to be explored and evaluated. The researchers collected the data using a structured questionnaire and a sample of 104 Foodpanda customers from India and Malaysia. The data examine the claims of Foodpanda regarding customer satisfaction and their perception of the market. The research shows that most people who ordered are satisfied with Foodpanda, including the delivery speed, price, and promotion.Keywords: Foodpanda, performance, customer perception, customer satisfaction.

Improving Customer Service: A Case Study of Genting Malaysia Ming Zhe Lee; Daisy Mui Hung Kee; Kai Yin Chan; Chee Sien Liow; Khai Yao Chin; Lamia Adel Alkandri
Journal of the Community Development in Asia (JCDA) Vol 3, No 1 (2020): Journal of The Community Development in Asia (JCDA)
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jcda.v3i1.707

Employees are the core asset of an organization. Dedicated employees are the cornerstone of an organization to achieve organization success. Hence, organizations are concerned with their employee performance as they believe that employee performance will bring a significant impact on organizational performance. Genting Malaysia Berhad (Genting Malaysia) is one of the most popular tourism and entertainment company in Malaysia. Genting Malaysia started its operation in 1980. Genting Malaysia emphasizes on their employee performance as well as their customer service. The paper presents customer service is one of the top priorities of Genting Malaysia and how they have improved customer service over the years. The paper also concludes with some recommendation

Factors Affecting the Revenue of MTE Mechanical Private Limited Company Kok Ban Teoh; Miguel Cordova; Tin Phang Ooi; Maryam Tayyiba; Uma Warrier; Siti Fatini Binti Azahar; Pei Fen Khow; Ming Hao Loo; Daisy Mui Hung Kee; Chee Woh Liew; Chuan Heng Low; Wei Xuan Chin
Journal of the Community Development in Asia (JCDA) Vol 4, No 1 (2021): Journal of The Community Development in Asia (JCDA)
Publisher : AIBPM Publisher

MTE Mechanical Private Limited Company is a manufacturing company located at Batu Maung, Malaysia producing fabricated metal products. During 2020, the company’s revenue has significantly decreased compared to the previous year. Therefore, the purpose of this research is to identify the factors which affect the revenue of the company. Online interviews were used to collect information from the company’s owner and three of their customers. The present study found that the delivery service and product’s quality of the company are the major issues having effects upon the company’s revenue. Moreover, the findings of the present study would benefit the company.

Self-Consciousness of Tounsawang Women Ethnic in Individual, Family, and Social-Economic Empowerment in Southeast Minahasa, North Sulawesi Treesje Imran; Mustain Mashud; Nurul Hartini
Journal of The Community Development in Asia Vol 5, No 1 (2022): Journal of The Community Development in Asia (JCDA)
Publisher : AIBPM Publisher

This study aims to examine and analyze the Self-Consciousness of women from the Tounsawang Southeast Minahasa ethnic group in empowering themselves. The research problem is how Self Consciousness of Women in self-empowerment, Family empowerment, and Socio-Economic work. By using qualitative methods, the research was conducted in the sample areas named Betelen Village, Tombatu Satu and Tombatu Dua. The results of the study are 1. Women have very high awareness in empowering themselves because women interpret the principles of Si Tou Timou Tumou Tou as humans live to bring others to life. 2. Women empower their families by working hard and replacing their husbands in Mapalus work and also representing the family in various community activities. 3. Women are empowered in social and economic life to increase family income and welfare.

DESIGN OF RAKA DRYER WITH ETC TECHNOLOGY (ELECTRICAL TEMPERATURE CONTROL) Irfan Malik Hartanto; Agam Seftian Effendi; Choirul Hamzah; Aldiansyah Rusminanda; Irenta Teguh Wahyu Widodo
Journal of the Community Development in Asia (JCDA) Vol 1, No 1 (2018): Journal of The Community Development in Asia
Publisher : AIBPM Publisher

The purpose of this study is to provide solutions for problems in SMEs katul leaven, especially the problem of drying process that the process is still using the traditional way and the tool is still relatively simple so less hygienic. The method used is to utilize sunlight, exhaust fan, and Heat Exchanger technology that supply electric energy from solar panels and operate semi-automatically. The expected result is the increased productivity and efficiency of the production process so that the productivity of SMEs leaven can increase twice from 40 kg / day to 80 kg / day.

Health Threats by McDonald’s Khogilavaanni A/P Pathmanathan; Daisy Mui Hung Kee; Sivanesswaren A/L T. Pandiyan Pandiyan; Jeyvendranathan A/L Yuganathan; Pria Nanthini A/P Sivakumaran; Yousef Talal Alrashed
Journal of the Community Development in Asia (JCDA) Vol 2, No 3 (2019): Journal of The Community Development in Asia (JCDA)
Publisher : AIBPM Publisher

McDonald's is an American fast food company, founded in 1940 as a restaurant operated by Richard and Maurice McDonald, in San Bernardino, California, United States. Currently, McDonald's is the world's largest restaurant chain by revenue, serving over 69 million customers daily in over 100 countries across approximately 36,900 outlets. In 2014, McDonald’s was ranked fifth place 2014 as Most Valuable Global Brand. Based on the online research done, the issues faced by McDonald’s are price sensitivity, increased competition, health threats and many more. The main issue faced by McDonald’s that we are going to focus is the health threats caused by eating McDonald’s. The phrase “fast food” has almost a negative connotation these days. The average McDonald’s meal contains so much of sodium, unhealthy fat, sugar and empty carbs. In fact, the processed fat in McDonald’s foo promotes endothelial dysfunction which is linked to erectile dysfunction down the road. Multiple studies have indicated that eating McDonald’s food could lead to serious health risks such as heart attack, diabetes and high blood pressure. The purpose of this project paper is to analyze the challenges or issues faced by McDonald’s and suggest some business ideas for the company to overcome the challenges. Online research and brainstorming with group members regarding this topic are one of the crucial methods used to collect information regarding this topic. By suggesting a business idea to McDonald’s, it is expected to help McDonald’s overcome this issue quicker.

Building Trust and Quality of Customer Service Through Customer Satisfaction (Study of Gojek’s Customers in Malang City) Raga Etsenna Wattimena; Liem Gai Sin
Journal of the Community Development in Asia (JCDA) Vol 3, No 3 (2020): Journal of The Community Development in Asia (JCDA)
Publisher : AIBPM Publisher

Transportation services are a substantial in people's lives due to its widespread in the community to facilitate their daily activities as working, traveling and others. A leading online ride-hailing company, Gojek, was founded by a Indonesian man, Nadiem Makarim in March 2014. It aims to reduce unemployment in Indonesia and provide solutions to congestion in the capital. Online application-based transportation services have been chosen by the public due to its easiness, more transparent cost calculation, and more satisfying service. Customers do not need to leave the house to order the service since they are highly possible to order it online with their smartphone devices.

Development of MSME Economic Empowerment Materials in the New Normal in Matuari District, Bitung Winda Lombogia; Lihart Lumapow; Cecilia Kewo; Edwin Wantah; Jerry Wuisang
Journal of The Community Development in Asia Vol 5, No 1 (2022): Journal of The Community Development in Asia (JCDA)
Publisher : AIBPM Publisher

The purpose of this study is toÂ identify the problems faced byÂ Micro, Small and Medium EnterprisesÂ (MSMEs)Â in the new normal and arrange materials for their economic empowerment inÂ the MatuariÂ District, Bitung City. After conducting a content development, the MSME economic empowerment material product was successfully compiled with the Four D development process, with the stages of problem identification and analysis of development needs, prototype design and material, product testing, and product revision.Â The material developed is the economic empowerment of MSMEs with an outline of characteristics and principles of entrepreneurship, entrepreneurial creativity and innovation,Â how to get business capital,Â family financial management, and online marketing.Â The trial of this MSME economic empowerment material is highly effective.

BISNIS EKSPOR IMPOR Growbox Elwin Graciano Lay; Fauziah Isnaini; Ketut Sadhunata W.; Maulana Muhammad; Nuriah Nuriah
Journal of the Community Development in Asia (JCDA) Vol 1, No 2 (2018): Special Issue for Students - Journal of The Community Development in Asia (JCDA)
Publisher : AIBPM Publisher

This paper is written to find out what is done for the export process of goods. The products exported in this paper are paprikabox products. Paprikabox is a product idea that the author created. In this paper there are some information such as company profiles, product ideas, marketing strategies, export documents and procedures, human resources, and financial. The idea of this paprikabox product will later be submitted to PT. Ideas Indonesia as a reference for new products that will be mass produced. Keywords : Export, Paprika, Paprikabox, Marketing

CASE STUDY: TATA NANO Akanksha Verma; Abdularahman Alenezi; Abdelaziz Alkandari; Amira Amira
Journal of the Community Development in Asia (JCDA) Vol 2, No 2 (2019): Journal of The Community Development in Asia (JCDA)
Publisher : AIBPM Publisher

The TATA NANO was a compact city car manufactured and marketed by Indian Automaker TATA MOTORS over a single generation, primarily in INDIA, as an inexpensive rear-engine hatchback intended to appeal to current riders of motorcycle and scooters. According to the recent, report INDIA overlook BRAZIL and become the sixth largest passenger vehicle producer in the world. This car is the cheapest car in the world than also people are not to buy this car for their level of status. There is various strategy which the company may apply wrong that why the car may not to be purchases more in the India.

Page 5 of 18 | Total Record : 172

3 4 5 6 7

Filter by Year

2018 2023

Filter By Issues

All Issue Vol 6, No 3 (2023): Journal of The Community Development in Asia (JCDA) Vol 6, No 2 (2023): Journal of the Community Development in Asia (JCDA) Vol 6, No 1 (2023): Journal of the Community Development in Asia (JCDA) Vol 5, No 3 (2022): Journal of the Community Development in Asia (JCDA) Vol 5, No 2 (2022): Journal of the Community Development in Asia (JCDA) Vol 5, No 1 (2022): Journal of The Community Development in Asia (JCDA) Vol 4, No 3 (2021): Journal of The Community Development in Asia (JCDA) Vol 4, No 2 (2021): Journal of The Community Development in Asia (JCDA) Vol 4, No 1 (2021): Journal of The Community Development in Asia (JCDA) Vol 3, No 3 (2020): Journal of The Community Development in Asia (JCDA) Vol 3, No 2 (2020): Journal of The Community Development in Asia (JCDA) Vol 3, No 1 (2020): Journal of The Community Development in Asia (JCDA) Vol 2, No 3 (2019): Journal of The Community Development in Asia (JCDA) Vol 2, No 2 (2019): Journal of The Community Development in Asia (JCDA) Vol 2, No 1 (2019): Journal of The Community Development in Asia (JCDA) Vol 1, No 3 (2018): Special Issue for Students - Journal of The Community Development in Asia (JCDA) Vol 1, No 2 (2018): Special Issue for Students - Journal of The Community Development in Asia (JCDA) Vol 1, No 1 (2018): Journal of The Community Development in Asia More Issue

Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name
Daisy Kee Mui Hung

Contact Email
journal.jcda@gmail.com

Phone
+62341366222

Journal Mail Official
journal.jcda@gmail.com

Editorial Address
JL. Kahuripan No. 9 Hotel Sahid Montana, Malang, Indonesia

Location
Kab. malang,

Jawa timur

INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Daisy Kee Mui Hung

Contact Email journal.jcda@gmail.com

Phone +62341366222

Journal Mail Official journal.jcda@gmail.com

Editorial Address JL. Kahuripan No. 9 Hotel Sahid Montana, Malang, Indonesia

Location Kab. malang, Jawa timur INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Daisy Kee Mui Hung

Contact Email
journal.jcda@gmail.com

Phone
+62341366222

Journal Mail Official
journal.jcda@gmail.com

Editorial Address
JL. Kahuripan No. 9 Hotel Sahid Montana, Malang, Indonesia

Location
Kab. malang,

Jawa timur

INDONESIA