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INDONESIA
Aurelia: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia
Published by CV. Rayyan Dwi Bharata
ISSN : 29620430     EISSN : 29642493     DOI : https://doi.org/10.57235
AURELIA: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia is published twice a year: January and July. E-ISSN: 2964-2493 (Elektronik) P-ISSN: 2962-0430 (Cetak) Editor In Chief: T. Heru Nurgiansah, S.Pd., M.Pd DOI: 10.57235 Publisher: CV. Rayyan Dwi Bharata Receive articles from research and community service in the fields of: 1. Education 2. Economy 3. Social 4. Politics 5. Law 6. Religion 7. Technology 8. Health 9. Culture etc.
Arjuna Subject : Umum - Umum
Articles 240 Documents
Komsos Kak's Youtube Content Analysis of Environmental Day Shepherd's Letter in Moving People to Preserve the Environment Benediktus Tri Widiatmaka; C.B. Mulyatno; Indra Sanjaya Tanureja
AURELIA: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Vol 1, No 2 (2022): December 2022
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (296.207 KB) | DOI: 10.57235/aurelia.v1i2.156

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In the midst of various problems of environmental damage, the responsibility to care for the environment is still something that needs to be given a special portion. In addition, the development of communication technology is also increasingly advanced and sophisticated. Youtube as an online platform is a place for catechesis in caring for the environment. The purpose of this research is to find out how the analysis of the youtube content for Social and Social Affairs of the Jakarta Archdiocese (KAJ) in the World Environment Day Shepherd's Greeting series invites people to care for the environment. This research uses content analysis method. The analysis of the content is the delivery of teachings from Cardinal Suharyo in the form of a faith catechesis about caring for the earth. Through his explanatory narration, the Cardinal invites people to take care of the earth as our common home. The results of this study indicate that Cardinal Ignatius Suharyo's greeting in the KAJ Komsos youtube content has become a catechesis for preaching faith to the people in the context of protecting and preserving the environment.
Eksistensi Kedudukan Matarumah Parentah di Negeri Piru Kecamatan Seram Barat Kabupaten Seram Bagian Barat Agustinus Nindatu; Jurgen R. Litualy
AURELIA: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Vol 1, No 1 (2022): October 2022
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (225.375 KB) | DOI: 10.57235/aurelia.v1i1.84

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AbstrakTujuan Utama dari adalah untuk mengetahui dan mengkaji lebih dalam tentang kedudukan matarumah parentah di Negeri Piru Kecamatan Seram Barat Kabupaten Seram Bagian Barat. dalam menjalankan pemerintahan adat di Maluku pada umumnya maka salah satu indikatornya yaitu memiliki matarumah atau marga parentah yang memimpin sebuah negeri dan hal ini terbukti untuk setiap negeri adat di Maluku memiliki kepemimpinan yang berasal dari marga atau matarumah parentah. Sehubungan denga itu, negeri Piru adalah negeri adat untuk membuktikanya maka negeri Piru harus memiliki matarumah parentah sama halnya dengan negeri-negeri di Maluku. Penelitian ini dilakukan dengan tipe penelitian kualitatif dengan pengumpulan data dilakukan dengan purposive sampling melalui teknik observasi dan wawancara. Setelah itu data dianalisis secara deskripsi kualitatif. Hasil penelitian menunjukan bahwa kedudukan matarumah parentah menurut adat adalah marga Pirsouw hatulewa. Dalam hukum positif Pemerintah mengakui keberadaannya selama tidak bertentangan dengan konstitusi dan terkait matarumah parentah yang berada dalam kesatuan masyarakat adat diatur sebagaimana dalam Undang-Undang Dasar Negara Republik Indonesia Tahun 1945 pasal 18 B, Undang-Undang Nomor 6 Tahun 2014 tentang desa, peraturan pemerintah nomor 11 tahun 2019 tentang desa, Peraturan Daerah Provinsi Maluku nomor 14 Tahun 2005 tentang Penetapan kembali negeri sebagai kesatuan masyarakat hukum adat, Peraturan Daerah Kabupaten seram bagian barat nomor 13 tahun 2019 tentang negeri.Kata Kunci: Eksistensi, Matarumah Parentah, AbstractThe main purpose of this study is to find out and study more deeply about the position of parental eyes in Negeri Piru, West Seram District, West Seram Regency. In carrying out customary government in Maluku in general, one of the indicators is having a matarumah or parentah clan who leads a country and this is evident for every indigenous country in Maluku has leadership that comes from the clan or matarumah parentah. In connection with that, the country of Piru is a customary land to prove it, the country of Piru must have parental eyes as well as the countries in Maluku. This research was conducted with the type of qualitative research with data collection carried out by purposive sampling through observation and interview techniques. After that the data were analyzed by qualitative description. The results showed that the position of the matarumah parentah according to custom was the Pirsouw hatulewa clan. In positive law, the Government recognizes its existence as long as it does not conflict with the constitution and is related to parental rights within the customary community unit as stipulated in the 1945 Constitution of the Republic of Indonesia Article 18 B, Law Number 6 of 2014 concerning Villages, Government Regulation No. 11 of 2019 concerning villages, Maluku Province Regional Regulation number 14 of 2005 concerning the re-establishment of the country as a unit of customary law communities, West Seram Regency Regional Regulation number 13 of 2019 concerning the stateKeywords: Existence, Matarumah Parentah,
Pengaruh Customer Relationship Management Terhadap Loyalitas Pelanggan Melalui Kepuasan Pelanggan (Studi Kasus pada Kedai Kopi He Kafei) Rudi Syaiful Anwar; Syariefful Ikhwan; Nur Khojin
AURELIA: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Vol 1, No 1 (2022): October 2022
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (323.548 KB) | DOI: 10.57235/aurelia.v1i1.34

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AbstrakPada penelitian ini bertujuan untuk mengetahui secara signifikan pada variable Customer Realtionship Management pada kedai kopi He kafei untuk dapat meningkatkan loyalitas pelanggan dengan kepuasan pelanggan sebagai variabel intervening. Objek penelitian yang saya teliti ialah pada kedai kopi he kafei. Pada penelitian ini inforamasi dikumpulkan dengan melakukan observasi, wawancara, dan kuesioner. Jumlah responden sebanyak 286 konsumen. Dari hasil penelitian ini menujukan bahwa variabel customer relationship Management loyalitas pelanggan memiliki pengaruh yang kurang signifikan terhadap variabel media sosial. Pada uji regresi berganda pengaruh variabel customer relationship management dan loyalitas pelanggan dengan nilai sig. 0,000 0,05. Pengaruh variabel customer relationship management dan loyalitas dengan nilai sig. 0,000 0,05. Pengaruh variabel customer relationship mmanagement dan loyalitas pelanggan dengan nilai sig. 0,000 0,05. dan pengaruh variabel customer relationship management dan loyalitas pelanggan melalui kepuasan pelanggan dengan nilai 0,541. Sedangakan pengaruh tidak langsung X melalui Z terhadap Y adalah 0,062 x 0,541 = 0,603. Maka dari itu pengaruh total yang diberikan X terhadap Y merupakan pengaruh langsung dan pengaruh tidak langsung yaitu : 0,646 + 0,603 = 1,249. Hasil ini menunjukan bahwa secara tidak langsung X melalui Y memiliki pengaruh yang signifkan terhadap Z.Kata Kunci: Customer Relationship Management, Loyalitas Pelanggan, Kepuasan Pelanggan AbstractThis study aims to determine significantly the variable Customer Realtionship Management at the coffee shop He Kafei in order to increase customer loyalty with customer satisfaction as an intervening variable. The object of research that I researched is the he cafe coffee shop. In this study, information was collected by conducting observations, interviews, and questionnaires. The number of respondents as many as 286 consumers. The results of this study indicate that the customer relationship management variable customer loyalty has a less significant effect on social media variables. In the multiple regression test the influence of customer relationship management and customer loyalty variables with sig. 0.000 0.05. The influence of customer relationship management and loyalty variables with the value of sig. 0.000 0.05. The influence of customer relationship management and customer loyalty variables with the value of sig. 0.000 0.05. and the influence of customer relationship management variables and customer loyalty through customer satisfaction with a value of 0.541. While the indirect effect of X through Z on Y is 0.062 x 0.541 = 0.603. Therefore, the total effect given by X to Y is a direct and indirect effect, namely: 0.646 + 0.603 = 1.249. These results indicate that indirectly X through Y has a significant effect on Z.Keywords: Customer Relationship Management, Customer Loyalty, Customer Satisfaction
Protecting the Existence of Pancasila and Its Implementation in Society in the Era Towards 5.0 Rizka Adilla Octavia; Ellena Syane Fransisca; Imam Tauhid Ragananda; Riska Andi Fitriono
AURELIA: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Vol 1, No 2 (2022): December 2022
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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (177.779 KB) | DOI: 10.57235/aurelia.v1i2.161

Abstract

As the basis of the state, Pancasila is used as the basis for building the Unitary State of the Republic of Indonesia. Unavoidable globalization seems to make all aspects unlimited. This needs to be balanced with the implementation of Pancasila in social life so that it maintains its existence.
Analisis Fasilitas Ruang Tunggu di Terminal Keberangkataan Bandar Udara Internasional Pattimura Ambon bagi Kepuasan Penumpang Tassya Azizah Tukuboya; Elisabeth Endang Prakosawati
AURELIA: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Vol 1, No 1 (2022): October 2022
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (254.366 KB) | DOI: 10.57235/aurelia.v1i1.19

Abstract

AbstrakSalah satu sarana transportasi udara yang paling penting dalam menunjang kegiatan penerbangan ialah bandar Udara. Bandar udara memberikan banyak fasilitas yang diperlukan dalam kegiatan penerbangan. Salah satu fasilitas bandar Udara yang paling perlu diperhatikan ialah area Ruang Tunggu. Hal ini dikarenakan sebagian waktu penumpang sebelum naik ke pesawat udara ialah berada di ruang tunggu, apalagi jika terjadi delay. Penelitian ini bertujuan untuk mencari tahu pengaruh fasilitas ruang tunggu terhadap kepuasan penumpang di Bandar Udara Internasional Pattimura Ambon. Populasi dalam penelitian ini adalah penumpang yang melakukan perjalanan dengan Bandar Udara tujuan yaitu Bandar Udara Internasional Pattimura Ambon dengan sampel penelitian berjumlah 100 orang. Instrumen dalam penelitian ini menggunakan angket. Analisis data menggunakan regresi linear sederhana, uji t, dan uji determinasi. Berdasarkan Uji Regresi yang dilakukan, diperoleh koefisien regresi Variabel Kualitas Pelayanan sebesar 0,756. Koefisien Regresi tersebut bernilai positif, disimpulkan bahwa pengaruh Fasilitas Ruang Tunggu terhadap Kepuasan Penumpang di Bandar Udara Internasional Pattimura Ambon bersifat positif. Berdasarkan hasil Uji T yang dilakukan dalam menentukan hipotesis, diperoleh hasil probilitas (signifikan 0,0000,05 dan hasil t hitung t tabel yaitu 5,441 0,256 sehingga Ho ditolak dan Ha diterima. Maka dapat disimpulkan Ada Pengaruh Yang Signifikan dari Fasilitas Ruang Tunggu Terhadap Kepuasan Penumpang di Bandar Udara Internasional Pattimura Ambon. Berdasarkan hasil koefisien Determinasi, maka dapat disimpulkan bahwa besar pengaruh Fasilitas Ruang Tunggu di Bandar Udara Internasional Pattimura Ambon terhadap Kepuasan Penumpang adalah sebesar 60,6%.Kata Kunci: Fasilitas Ruang Tunggu, Kepuasan Penumpang, Bandar Udara AbstractOne of the most important means of air transportation in supporting aviation activities is airports. Airports provide many facilities needed in aviation activities. One of the airport facilities that needs the most attention is the waiting room area. This is because part of the time a passenger gets on an airplane is in the waiting room, especially if there is a delay. This study aims to find out the effect of waiting room facilities on passenger satisfaction at Ambon Pattimura International Airport. The population in this study were passengers who traveled to the destination airport, namely Pattimura International Airport, Ambon with a sample of 100 people. The instrument in this study used a questionnaire. The data analysis used simple linear regression, t test and determination test. Based on the regression test, the regression coefficient of Service Quality Variable was 0.756. The regression coefficient is positive, it is concluded that the effect of waiting room facilities on passenger satisfaction at Ambon Pattimura International Airport is positive. Based on the results of the T test conducted in determining the hypothesis, the probability results obtained (significant 0.000 0.05 and the results of t count t table, namely 5.441 0.256 so that Ho is rejected and Ha is accepted. So it can be concluded that there is a significant effect of waiting room facilities on Passenger Satisfaction at Pattimura International Airport, Ambon Based on the coefficient of determination, it can be concluded that the effect of the waiting room facilities at Ambon Pattimura International Airport on passenger satisfaction is 60.6%.Keywords: Waiting Room Facilities, Passenger Satisfaction, Airport.
Analisis Pendapatan Nelayan di Dusun Telaga Piru Desa Piru Kabupaten Seram Bagian Barat Dewi Dewi; Merryl Pelamonia; William G. M. Louhenapessy
AURELIA: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Vol 1, No 2 (2022): December 2022
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (237.458 KB) | DOI: 10.57235/aurelia.v1i2.103

Abstract

AbstrakPenelitian ini dilatar belakangi oleh pendapatan Nelayan Pengusaha dan Nelayan Buruh. Dalam penelitian ini terdapata empat indikator yang digunakan untuk mengetahui seberapa besar pendapatan yang diterima, fakor tersebut meliputi produksi, penerimaan, biaya dan pendapatan. Hasil dari pendapatan nelayan digunakan untuk memenuhi kebutuhan hidup dan menanggung biaya pendidikan anak hingga ke jenjang yang lebih tinggi. Tipe penelitian adalah dekriptif kualitatif dengan menggunakan metode analisis data menggunakan rumus pendapatan.Kata Kunci: Pendapatan Nelayan, Nelayan Pengusaha dan Nelayan Buruh, di Dusun Telaga Piru AbstractThis study is based on the income of the entrepreneur and fisherman’s fisherman. In this study, the four indockers are used to know how much income received, the indicator  includes production, revenue fee and income. The pursuit of releasa and the income, the cost of revenue and income, the cost of revenuea and income. the dim ausage of the pearl has the fishermen, and the research of income, and the results of the fishermen income used for daily needs. The type of research is descriptive qualitative by using data analysis method using revenue formula.Keywords: fishermen income, Fisherman’s Bisunessman And Fisherman Workers
Motivasi Wisatawan Domestik Berkunjung Ke Objek Wisata Pantai Family Nagari Muara Kandis Punggasan Linggo Sari Baganti Pesisir Selatan Marni Aulia Putri; Sarbaitinil Sarbaitinil; Irwan Irwan
AURELIA: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Vol 1, No 1 (2022): October 2022
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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (265.229 KB) | DOI: 10.57235/aurelia.v1i1.72

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AbstrakKegiatan Pariwisata sangat erat hubungannya dengan motivasi pengunjung orang-orang yang melakukan wisata biasanya mempunyai dorongan tersendiri sehingga mau berkunjung ketempat wisata yang diinginkan, Tidak terkecuali juga dengan wisatawan domestik. Tujuan dari penelitian ini adalah untuk Menganalisis motivasi wisatawan domestik berkunjung ke objek wisata pantai family Nagari Muara Kandis Punggasan Kecamatan Linggo Sari Baganti Kabupaten Pesisir Selatan. Teori yang digunakan dalam penelitian ini adalah teori Motivasi yang dikemukakan Sharpley Penelitian dilakukan di pantai family Nagari Muara Kandis Punggasan Kecamatan Linggo Sari Baganti Kabupaten Pesisir Selatan. Penelitian ini menggunakan metode penelitian kuantitatif deskripstif. Penarikan sampel dilakukan dengan Non Probability Sampling. Teknik pengumpulan data yang digunakan yaitu, angket/kuesioner, wawancara, observasi dan studi dokumen .analisis data dilakukan dengan cara menyebar kuesioner dan dianalisis menggunakan skala linkert. Hasil penelitian menunjukkan bahwa terdapat 4 motivasi wisatawan domestik yang berkunjung keobjek wisata pantai family diantaranya: 1) Motivasi Physcal (Motivasi yang bersifat fisiologis), 2) Cultural Motivation (Motivasi Budaya), 3) Social Motivation atau Interpersonal (Motivasi yang bersifat Sosial) dan 4) Fantasy Motivation (Motivasi Karena Fantasy).Kata Kunci: Motivasi. Wisatawan Domestik, Objek Wisata. AbstractTourism activities are very closely related to the motivation of visitors, people who do tourism usually have their own impulses so they want to visit the desired tourist attractions, including domestic tourists. The purpose of this study was to analyze the motivation of domestic tourists visiting the family beach attraction of Nagari Muara Kandis Punggasan, Linggo Sari Baganti District, Pesisir Selatan Regency. The theory used in this study is the theory of motivation proposed by Sharpley. The research was conducted at the family beach of Nagari Muara Kandis Punggasan, Linggo Sari Baganti District, Pesisir Selatan Regency. This study uses descriptive quantitative research methods. Sampling is done by Non Probability Sampling. Data collection techniques used are, questionnaires, interviews, observations and document studies. Data analysis was carried out by distributing questionnaires and analyzed using a linkert scale. The results showed that there were 4 motivations of domestic tourists visiting family beach tourism objects including: 1) Physcal Motivation (physiological motivation), 2) Cultural Motivation (Cultural Motivation), 3) Social Motivation or Interpersonal (Social motivation) and 4) Fantasy Motivation (Motivation Because Fantasy).Keywords: Motivation. Domestic Tourists, Tourist Attractions.
Utilization of Plastic Waste in Sarirejo Village Ngaringan District Grobogan Regency Itok Dwi Kurniawan; Alfin Septian Pradana; Daffa Luviansyah; Eugenia Ivana Kasatyo; Febriana Endah Permatasari; Kameswari Dyah Tungga Dewi; Nur’aini Kusuma Puteri; Indah Kusuma Ningsih; Ricca Padyansari; Yunita Pratika Sari
AURELIA: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Vol 1, No 2 (2022): December 2022
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (459.201 KB) | DOI: 10.57235/aurelia.v1i2.167

Abstract

This community service activity aims to empower and improve the skills of the Sarirejo Village community through the activities of Pemberdayaan dan Kesejahteraan Keluarga (PKK) women in Sarirejo Village and elementary school students in Sarirejo Village in utilizing plastic waste into ecobricks for mothers. Vertical garden and piggy bank for elementary school students, as well as fashion show competition for Galsari Hamlet residents. Community service activities were carried out by counseling methods for PKK Sarirejo Village women, Sarirejo Village Elementary School students, and Galsari Hamlet residents regarding the importance of using and processing plastic waste, the practice of using plastic waste into ecobricks, vertical gardens, piggy banks, and costumes. In carrying out activities, mentoring and evaluation of activities are carried out. The participation and enthusiasm of PKK women in making ecobricks as well as Sarirejo Village Elementary School students and Galsari Hamlet residents in activities were very good and actively contributed to counseling and plastic waste processing practices. The impact of this community service activity was able to increase public awareness regarding the importance of processing plastic waste in Sarirejo Village into ecobricks, vertical gardens, piggy banks, and costumes. This community service activity is expected to continue and benefit the people of Sarirejo Village.
Pengaruh Kualitas Pelayanan, Harga dan Promosi Melalui Media Sosial Terhadap Kepuasan Konsumen (Studi Kasus pada Luang Waktu Coffee) Moh Farkhan Muzaki; Indah Dewi Mulyani; Nur Khojin
AURELIA: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Vol 1, No 1 (2022): October 2022
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (899.028 KB) | DOI: 10.57235/aurelia.v1i1.24

Abstract

AbstrakPenelitian ini bertujuan untuk mengetahui: pengaruh kualitas pelayanan, harga dan promosi secara parsial serta simultan terhadap kepuasan konsumen. Jenis penelitian ini adalah kuantitatif. Populasi penelitian ini adalah konsumen dengan teknik pengambilan sampel pada penelitian ini menggunakan propotional random sampling dengan menggunakan rumus Slovin. Pengumpulan data yang dilakukan dengan cara penyebaran kuesioner kepada 100 responden yang merupakan konsumen Luang Waktu Coffe dengan cara membagikan kuisioner melalui online menggunakan google form. Metode analisis yang digunakan dalam penelitian ini terdiri dari uji validitas dan reliabilitas, uji asumsi klasik, uji regresi linier berganda, dan uji hipotesis. Hasil penelitian menyatakan bahwa; 1) secara parsial, variabel kualitas pelayanan memiliki nilai thitung ttabel dimana 4,024 1,977 dengan tingkat signifikansi 0,000 0,05 bahwa kualitas pelayanan berpengaruh terhadap kepuasan konsumen; 2) secara parsial, variabel harga memiliki nilai thitung ttabel dimana 0,148 1,977 dengan tingkat signifikansi 0,883 0,05 bahwa harga tidak berpengaruh signifikan secara positif terhadap kepuasan konsumen; 3) secara parsial, variabel promosi memiliki nilai thitung ttabel dimana 4,786 1,977 dengan tingkat signifikansi 0,000 0,05 bahwa promosi berpengaruh signifikan secara positif terhadap kepuasan konsumen; 4) secara simultan variabel kualitas pelayanan, harga dan promosi terhadap kepuasan konsumen menunjukkan hasil bahwa nilai Fhitung Ftabel yakni 33,201 3,97), dengan tingkat signifikan 0,000 0,05, maka variabel kualitas pelayanan, harga, dan promosi secara bersama-sama (simultan) berpengaruh positif terhadap kepuasan konsumen. Sebaiknya menekan harga agar tidak terlalu jauh dibanding dengan pesaing lainnya, guna mengurangi beban pengeluaran konsumen dan meningkatkan kepuasan konsumen.Kata Kunci: Kualitas Pelayanan, Harga, Promosi, Kepuasan Konsumen AbstractThis study aims to determine: the influence of service quality, price and promotion partially and simultaneously on customer satisfaction. This type of research is quantitative. The population of this study was consumers with sampling techniques in this study using propotional random sampling using the Slovin formula. Data collection was carried out by distributing questionnaires to 100 respondents who were consumers of Free Time Coffe by means of share the questionnaire online using google form. The analytical methods used in this study consist of validity and reliability tests, classical assumption tests, multiple linear regression tests, and hypothesis tests. The results of the study stated that; 1) partially, the service quality variable has a calculated value of ttabel where 4.024 1.977 with a significance level of 0.000 0.05 that the quality of service affects consumer satisfaction; 2) partially, the price variable has a calculated value of ttabel where 0.148 1.977 with a significance level of 0.883 0.05 that the price does not have a positively significant effect on consumer satisfaction; 3) partially, the promotion variable has a calculated value of ttabel where 4,786 1,977 with a significance level of 0.000 0.05 that promotion has a significant positive effect on consumer satisfaction; 4) simultaneously the variables of service quality, price and promotion to consumer satisfaction show the result that the Fhitung value of the Ftabel is 33.201 3.97), with a significant level of 0.000 0.05, then the variables of service quality, price, and promotion together (simultaneously) positive influence on consumer satisfaction. It is better to reduce prices so that they are not too far compared to other competitors, in order to reduce the burden of consumer spending and increase consumer satisfaction.Keywords: Service Quality, Price, Promotion, Customer Satisfaction
Political Socialization of the General Election Commission (KPU) of Solok Regency for Novice Voters in the 2020 Regional Elections Yosi Febriani; Al Rafni; Suryanef Suryanef
AURELIA: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Vol 1, No 2 (2022): December 2022
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (165.044 KB) | DOI: 10.57235/aurelia.v1i2.157

Abstract

Political socialization for novice voters is crucial, because novice voters are very vulnerable to being influenced by various issues in making political choices. This article aims to find out the form of socialization of the Solok Regency KPU for novice voters in the 2020 Regional Elections in Solok Regency for novice voters. The type of research used is descriptive qualitative. The political socialization carried out by the Solok Regency KPU in socializing the 2020 Regional Elections is through the official website of the Solok Regency KPU, Facebook, Instagram, Tik Tok and Youtube KPU Solok Regency, KPU Goes To School or KPU Goes To Campus as well as direct visit services to the Solok Regency KPU office. There are several obstacles in the socialization activities including lack of human resources, budget constraints, limitations due to the covid-19 pandemic conditions, The interest in reading novice voters and the access to schools that will be given socialization is quite far away. Political Socialization affects the political participation of novice voters in election activities. Therefore, it is necessary to strengthen political socialization programs for novice voters

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