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Journal of Management Studies and Development

JMSD
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Published by Indonesian Institute of Science and Technology Research

ISSN : 29625955 EISSN : 29625467 DOI : https://doi.org/10.56741/jmsd.v1i02

Core Subject : Economy, Humanities, Science, Social, Engineering,

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

Journal of Management Studies and Development is an open-access, multidisciplinary journal in management research. JMSD publishes original empirical and conceptual studies that promote management and organizational research. It embraces a diverse variety of methodologies and philosophical foundations. The aim of JMSD is to provide a platform for the publication of research in the areas of business, economics, organization theory and behavior, human resource management, strategy, and entrepreneurship.

Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)

Articles 28 Documents

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Influence of Organizational Culture, Compensation, and Work Stress on the Employee Performance of an Islamic Small Banking Rifka Ulfa Hanifah; Ani Muttaqiyatun; Ifta Firdausa Nuzula
Journal of Management Studies and Development Vol. 1 No. 01 (2022): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

This study aims to determine the effect of organizational culture, compensation, and work stress on employee performance at small Islamic banking in Yogyakarta, Indonesia. The independent variables in this research are Organizational Culture, Compensation and Job Stress. The dependent variable in this study is the performance of employees. The population in this study were 60 employees. This study uses the sampling technique fed up with taking all part in the organization. The type of data used is primary data. Data is obtained directly at the source or object of research by distributing data questionnaires. From the results of panel data regression analysis with a significant level of 5%, it can be concluded that the first hypothesis of Organizational Culture has a positive and significant effect on Employee Performance with a sig value of 0.011. The second compensation hypothesis positively and significantly impacts employee performance with a sig value of 0.001. The third hypothesis is that work stress has a negative and significant impact on the employee performance, with a score sig 0.005. And the fourth hypothesis is that Organizational Culture, Compensation and work stress simultaneously affect the performance of employees with a sig value of 0.000.

Environmental-Based Public Service Innovation, QRIS and VA in Bandung Setiadin; Imas Sumiati
Journal of Management Studies and Development Vol. 1 No. 01 (2022): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

In the midst of the current COVID-19 pandemic, it is uncertain when it will end. This certainly affects the realization of tax revenues in 2020. This unstable economic condition affects many aspects. The company's turnover has decreased, people's income has decreased, job opportunities have decreased, the education level of the community is difficult to reach due to the absence of education costs. This pandemic that has hit Indonesia has an impact on the policy ecosystem that has been running previously, one of which is the policy in paying taxes. This is related to the economic situation that is also affected by the pandemic. The Bandung City Regional Revenue Management Agency sees this phenomenon. BAPENDA Bandung City innovates how to make people pay taxes from waste. In the end, BAPENDA collaborated with Bank Waste, Bank Mandiri, and Bank BJB to initiate the innovation. Through this collaboration, Bank Mandiri will act as a waste manager, and Bank BJB will play a role in financial management.

Effect of Transformational Leadership, Motivation, and Affective Commitment on Organizational Citizenship Behavior (OCB) Ifta Firdausa Nuzula; Intan Tamara Febrinzky; Sekar Shabrina Ramadhany
Journal of Management Studies and Development Vol. 1 No. 01 (2022): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

This study aims to see the effect of Transformational Leadership on Organizational Citizenship Behavior (OCB), with Motivation, Affective Commitment as the mediating variable. The method used in this research is quantitative by distributing questionnaires. The technique of taking samples is purposive sampling. The sample used is BUMN employees for at least one year. The number of respondents obtained was 120 respondents. Software applications performed with Smart PLS. The results of the study indicate that by path analysis, the variable of Transformational Leadership towards OCB with the mediator variables of Motivation and Commitment was significant because the p-value level is below 0.05.

Antecedent and Consequences of Mall Value Salman Faris Insani; Ariyani Wahyu Wijayanti; Usman Sudarmaji; Maria Joy I. Idian
Journal of Management Studies and Development Vol. 1 No. 01 (2022): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

This research contributes by using the concept and measurement of mall values to increase generalization, and to connect it with antecedent variables and their consequences. Variables measured in relation to the mall value concept in this study are shopping environments and consumer satisfaction. The respondents in this study were 210 mall shoppers at Hartono Lifestyle Mall Surakarta. The empirical results indicate mall value construct is an important issue on marketing strategy crafting in Hartono Lifestyle Mall Surakarta.

Analysis of Factors Contributing to Impulse Buying Behavior of E-Commerce Users Ronaldo Yolanda Putra; Syifa Nurul Fadillah; Annisa Afifah Nugroho; Ifta Firdausa Nuzula
Journal of Management Studies and Development Vol. 1 No. 01 (2022): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Ease of accessing the internet and information technology triggers impulsive buying behavior through increased accessibility to products and services that facilitate the buying process. Through internet facilities by browsing, consumers can feel like window shopping in a mall. This study focuses on the Java-Bali area which is a strategic location in access to products. Data were collected from 273 respondents of E-commerce users using a survey method. Structural Equation Modeling (SEM) modeling technique with SmartPLS 3.0 software. The results show that e-commerce browsing and the big five models have a significant effect on urge to purchase and impulse purchase. E-commerce usage intensity and urge to purchase have no effect on impulse purchases and the results of the mediation role test of urge to purchase have no effect on e-commerce browsing, e-commerce usage intensity, and the big five model on impulse purchases.

The Environmental Responsibilities of Food Service Establishments in Nabua, Philippines Maria Joy I. Idian; Louraine T. Florendo; Princess Mae Ll. Tagum; Godwin Kim Z. Zamudio
Journal of Management Studies and Development Vol. 1 No. 02 (2022): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Food service industry needs to observe and adopt existing and new environmental practices that are beneficial for the environment preservation and the conservation of natural resources on which they hugely depend to operate. With this, the purpose of this thesis is to assess the responsiveness of food service establishments specifically the local eateries or cafeterias in Nabua, Camarines Sur towards their environmental responsibilities. The study covers the demographic profile of the respondents and the business profile, the rate of environmental practices being observed by the establishments along: energy efficiency and conservation, water efficiency and conservation, recycling and composting, pollution prevention, and food packaging. These were the problems being encountered in observing these practices and the recommendations which are formulated based from the findings. At this moment in time, the food service industry has tended to be slower to adopt environmental practices than other segments of the hospitality industry, however are currently following suit and are adopting practices that are beneficial for the environment and reduce the negative impacts. To collect data and information, descriptive method was used and survey and informal interview were conducted. The respondents are the business owners and employees of eighteen selected food service establishments. The result showed that these establishments are highly observing environmental practices on the areas of pollution prevention, recycling and composting in observance with the existing ordinances. However, some of the practices in energy efficiency and conservation, water efficiency and conservation, and food packaging still has to be recognized and improved. Also, it was revealed that financial capacity is a big factor in observing such environmental practices. Nevertheless, with more information education campaign programs and activities implemented by the municipality and other concerned government agencies, food service operators will further deepen their understanding and intensify commitment to environmental initiatives within business.

E-Commerce, Customer Relationship Management and Artificial Intelligent amid COVID-19 Ifta Firdausa Nuzula; Mohammad Allatas Muryanto; Vo Hung Cuong
Journal of Management Studies and Development Vol. 1 No. 02 (2022): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Coronavirus is intensely changing various aspects of life, including in business. The pandemic has altered a variety of customer behaviours. The ability of companies to understand these behaviour changes affects business continuity. This study explains the relationship between customer relationship management (CRM) and e-commerce and its trends during the pandemic. This research is descriptive qualitative research using secondary data. This study found that CRM and e-commerce issues grew rapidly during the pandemic. These results show that customer awareness of e-commerce is increasing to make transactions of their needs. Simultaneously, this customer behaviour is anticipated by business people by improving CRM as an effort to manage customer satisfaction. Some results in different countries are not always the same response between CRM and e-commerce.

Partnership Model in School Entrepreneurship Development Diah Isnaini Asiati; Yudha Mahrom; Emi Puspita Sari; Muhammad Asif Khan; Oscar Agyemang Opoku
Journal of Management Studies and Development Vol. 1 No. 02 (2022): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Entrepreneurship becomes an integral program for planning the progress of a country. The development of this program then becomes the responsibility of all parties, educational institutions, the government and the public. Educational institutions today, almost in all disciplines, seem to consider entrepreneurship as one of the learning programs. Vocational high school is one of the formal educational institutions designed to develop this program for its students. Various entrepreneurial models are tried to be developed to encourage further students' interest in developing entrepreneurship programs. Therefore, this study examines the partnership model in entrepreneurship development at Muhammadiyah vocational schools in Palembang, Indonesia. The study sample was 258 students from all Muhammadiyah vocational schools. The required data is primary, with a questionnaire as a data collection tool. The analyses used were factor analysis and regression. The results of the factor analysis extracted from all the indicators used gave rise to three variables that influence the decisions of entrepreneurial students, namely motivation, learning and perception. As for regression testing, only motivation and knowledge significantly affect entrepreneurial decisions, while perception has a significant effect.

Impact of Covid-19 Pandemic to the Profitability of Villarica Pawnshop Labo Branch, Philippines Nico Ogarte; Rina Rodelas; Harvin Ong; Sofia Vergara; Angela Padua
Journal of Management Studies and Development Vol. 2 No. 01 (2023): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Pawnshops are one of the Financial Service Providers (FSP) in the Philippines that are helping to expand underserved and unserved clients' access to financial services. Pawnshops, like the Villarica Labo branch in Camarines Norte, have verified their financial difficulties. Since the outbreak of the pandemic, they have seen a decline in their income. This study aims to know the status of Villarica’s business operations, the factors affecting its profitability, the level of profitability, and the relationship between status and factors to profitability. A descriptive-correlational research design was utilized to describe the variables and identify if there is a significant relationship present. Results have shown that Villarica Labo branch has a very satisfactory performance in its operations despite the pandemic. It also revealed that factors under Government Intervention very highly affects its profitability. Clearly, the pandemic has negatively affected their earnings. Along factors, the customer dealings, company policy, and business competition also have a positive relationship with profitability while government intervention has shown negative relationship. Recommendations mainly focused on transitioning the business into digitization with the inclusion of a business continuity plan during the pandemic lockdowns.

Is New Public Management an Option for Post-Pandemic Public Service Delivery in Nigeria? Wasiu Abiodun Makinde
Journal of Management Studies and Development Vol. 1 No. 02 (2022): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

The expenditure and revenue trajectories which diverge sharply, as well as the increasing demand for better public service in the late 1970s around Western Europe and Northern America, necessitate the introduction of various principles coined as New Public Management (NPM) to reform the longstanding traditional public administration designed along Wilson's politics-administration dichotomy and Weber's ideal model of bureaucracy. With little or no doubt about its effects on the process of public service delivery in advanced nations, much has not been written on the impact on public service delivery in Nigeria and other developing countries amidst challenges impending in the post-pandemic public service delivery in Nigeria. This study evaluates the option of full implementation of new public management for post-pandemic public service delivery in Nigeria. Drawing on theoretical and empirical research, it explores the potential for service quality and cost recovery of public service, decentralization of decision making in public bureaucracies, and whether the process of public service delivery will be enhanced through performance measurement all within the regime of New Public Management. In exploring these issues, this paper sheds light on the potential of New Public Management to stabilize and improve public service delivery in the post-pandemic era of Nigeria.

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Home Page

OAI Link

Editorial Team

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Reviewer

Google Scholar

Contact Name
Dwi Sulisworo

Contact Email
sulisworo@iistr.org

Phone
+6281328387777

Journal Mail Official
jmsd@journal.iistr.org

Editorial Address
Jalan Sugeng Jeroni No. 36 Yogyakarta 55142, Indonesia

Location
Kota yogyakarta,

Daerah istimewa yogyakarta

INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Dwi Sulisworo

Contact Email sulisworo@iistr.org

Phone +6281328387777

Journal Mail Official jmsd@journal.iistr.org

Editorial Address Jalan Sugeng Jeroni No. 36 Yogyakarta 55142, Indonesia

Location Kota yogyakarta, Daerah istimewa yogyakarta INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Dwi Sulisworo

Contact Email
sulisworo@iistr.org

Phone
+6281328387777

Journal Mail Official
jmsd@journal.iistr.org

Editorial Address
Jalan Sugeng Jeroni No. 36 Yogyakarta 55142, Indonesia

Location
Kota yogyakarta,

Daerah istimewa yogyakarta

INDONESIA