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JAM : Jurnal Aplikasi Manajemen
Published by Universitas Brawijaya
ISSN : 16935241     EISSN : 23026332     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and a wide range of applications.
Arjuna Subject : -
Articles 34 Documents
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Search results for , issue "Vol 9, No 3 (2011)" : 34 Documents clear
Effort to Improve Work Motivation at State Owned Corporations Based on Leadership Style, Human Resources Training and Promotion Policies Misbahuddin Azzuhri
Jurnal Aplikasi Manajemen Vol 9, No 3 (2011)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

Work motivation is an important factor for the organization to achieve its goal. Various efforts are carryout by an organization to improve the staff motivation. Thos efforts were implemented by human resources (HR) training and promotion policy. Realizing that leadership style and promotion policy are the key elements of human resource management. This research considers that it is important to analyze the work motivation both directly or indirectly. According to the background and the statement of the problem, the aim of the research is to analyze the effect of the leadership style, HR training, and promotion policy on work motivation which consist of intrinsic and extrinsic motivation. The research was an analytic design cross sectional study which the population of the research was all staffs of PT Pertamina (Persero) Surabaya Regional Office with 70 officials. The questionnaire was used to collect data. The measurement of the variables was described in the statement form of items with interval scale as the reference. The score shift is 1-5. the variable used are leadership style, HR training, promotion policy, and work motivation. Moreover, the research results suggested that there is no direct effect of leadership style on work motivation, but it has indirect effect on work motivation through promotion.Keywords: leadership style, HR training, promotion policy, work motivation
Pengaruh Orientasi Kewirausahaan terhadap Kinerja Organisasi Koperasi: Orientasi Pasar sebagai Variabel Intervening (Studi pada Koperasi Primer di kota Palu, Sulawesi Tengah) Risnawati -; Noermijati -
Jurnal Aplikasi Manajemen Vol 9, No 3 (2011)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

The objective of this research is to analyze the effect of entrepreneurship orientation toward market orientation and cooperation performance. The research population is primary cooperation in Palu, that include 70 primary cooperations which is still active in operation until year of 2009, with the CEO from every cooperation as a respondents. Validity and reliability of the research instrument were tested through Second Order conformatory factory analysis (CFA) and path analysis is used to test research hypothesis. Research result shows that: (1) Entrepreneurship orientation affect cooperation performance (2) Entrepreneurship orientation affect market orientation (3) market orientation affect cooperation performance (4) Entrepreneurship orientation affect cooperation performance through market orientation. The implication of this research, is how to integrate entrepreneurship orientation and market orientation as an effort to improve cooperation performance.Keywords: Entrepreneurship orientation, market orientation, cooperation performance
Strategi Peningkatan Pendapatan Asli Daerah di Kota Malang (Studi pada Retribusi Sampah dan Layanan Kebersihan Farah Wulandari W. P.; Ferry Prasetyia
Jurnal Aplikasi Manajemen Vol 9, No 3 (2011)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

The aim of this paper is to formulate a strategy to enhance the local revenue especially from the garbage disposal and cleaning charges in Malang city. Using Quantitative Strategies Planning Matrix (QSPM) as a tool of strategic management, the result shows that there are two strategies that can be used to enhance local revenue such as intensive and integrative strategy. Intensive strategies can be done through revising the garbage disposal and cleaning charges law regulation in Malang city; improving the collection system; and improving the calculation of garbage disposal and cleaning potential charges. In the other hand, integrative strategies can be implemented through improving the monitoring of disposal and cleaning charges collection; optimizing the socialization process by social organization; and optimizing the monitoring of local legislative.Keywords: Garbage disposal and cleaning charges, Strategic Management, and QSPM
Analisis Kinerja Non Finansial Internet Banking Ditinjau dari Perspektif Pelanggan Nurhadi -
Jurnal Aplikasi Manajemen Vol 9, No 3 (2011)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

From the marketing perspective, Internet banking is a virtual branch that provides much convenience to customers. This study aims to determine the factors that determine the non-financial performance are reviewed from the perspective of internet banking customers. The population in this study are all customers of Bank Mandiri Branch Mojokerto who use Internet banking service, while the sampling technique using the quota sampling. The analysis technique used was factor analysis. The results of factor analysis that examined 19 variables showed that the internet banking non-financial performance is determined by 6 factors. The first factor consists of account information, balances, account details and a medium for transactions. The second factor that functions as the information rate, error free, and functions to change the pin number, displacement and transfer. The third factor is safety, operations, accuracy, the amount of information that can be given. The fourth factor is the form of presentation in the Internet, many services that can be given. The fifth factor is the information processing time, time access to bank sites, responsiveness. The sixth factor is the introduction and provision of information, customer service.Keywords: Non-financial performace, Internet banking, customer perpective.
Pengaruh Mekanisme Corporate Governance terhadap Innate Accruals Quality dan Discretionary Accruals Quality Sari Atmini
Jurnal Aplikasi Manajemen Vol 9, No 3 (2011)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

The objectives of this research empirically are to examine the effects of independent commissioner and audit committee characteristics (number of member, competencies, independency and frequency of meeting), to discretionary accruals quality and innate accruals quality. The sample of this research was determined using purposive sampling method. There are 46 companies fulfill the criteria. Data were analyzed using multiple regression analysis. The results of this research show that independent commissioner and audit committee characteristics (number of member, competencies, independency and frequency of meeting) do not affect discretionary accruals quality and innate accruals quality.Keywords: independent commissioner, audit committee, discretionary accruals quality, innate accruals quality
Analisis Pengaruh Kualitas Layanan, Kepuasan, dan Loyalitas terhadap Niat Berperilaku Pasien Rumah Sakit Umum Daerah (RSUD) Jayapura Ruben Tuhumena; Surachman -; Eka Afnan Troena; Margono Setiawan
Jurnal Aplikasi Manajemen Vol 9, No 3 (2011)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

Unit sample at this research is inpatients on General Hospital Regional (RSUD) Jayapura. The respondents of the research are 300 persons (patients) are taken using purposive sampling method, while the 4 (four) informants are taken using purposive sampling method. Structural Equation Modeling (SEM) with program assistance of Analysis Moment Structures (AMOS) is used analyze the quantitative data, while the qualitative data uses interactive model. The results of this research show that: (1) inpatient services is judged as service with sufficient quality. (2) The patient felt quite satisfied with hospital services. (3) The patient showed sufficient loyalty attitude towards the hospital. (4) Patients indicatedquite favorable behavior intention (5) improved quality of services can improve patient satisfaction and loyalty, but not the patients’behavior intention. (6) Increased patient satisfaction may improve patient loyalty and patients’ behavior intention in line with the increasing of patient loyalty. (7) Iincreased in customer loyalty can increase the patient behavior intention. (8) The model used in this study showed that the biggest contribution is the influence of service quality toward satisfaction, then satisfaction toward loyalty, and loyalty toward the patient behavior intention.Keywords: Service quality, Satisfaction, Loyalty, Behavior Intention
Analisis Perbandingan Kinerja Keuangan Daerah Pemekaran di Provinsi Papua Purba Riani, Ida Ayu; Kaluge, David
Jurnal Aplikasi Manajemen Vol 9, No 3 (2011)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

The objective of study is to compare the financial performance in the extended regions in Papua Province. It is indicated that the host takes a positive benefit after launching the new autonomous region because it will reduce the once consistently fiscal dependence. However, DOB tends to have a stagnant fiscal self-support rather than the host. The optimization of PAD sources at DOB seems lower than the host. Moreover, the ability of DOB to create local revenue may still be better than the control. It is evident during the beginning of extension when DOB shows better fiscal self-support rather than control. DOB’s capital expense is more focused in the investment in the governmental infrastructures such as office building, transportation, office tools and household which are not previously equipped in the new autonomous region. However, the decrement trend is apparent as shown by higher proportion of expense rather than the host and the control. In whole, the result of index comparison indicates that in the beginning of current year. DOB shows the higher local financial performance rather than the host and the control. Unfortunately, it decreases in the last two years of observation, or even lower than the host but not far different from the control. Such condition continues to develop until the end of observation, when the host’s financial performance is getting better than DOB’s and the control’s.Keywords: financial performance, PAD, PDRB
Implikasi Praktek Total Quality Management (TQM) terhadap Daya Saing, Kepuasan Konsumen, dan Kinerja Bisnis pada Perusahaan Manufaktur di Kota Makassar Ramlawati -; Surachman -; Djumilah Zain; Djumahir -
Jurnal Aplikasi Manajemen Vol 9, No 3 (2011)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

This research was conducted in the manufacturing industry in the municipality of Makassar. Data was collected using questionnaire using Likert scale. Respondents were asked to report their perception on the application of TQM practices, competitiveness, consumer satisfaction and business performance. The hypothesis for this research was tested using path analysis. The result of this research shows that proper TQM practices can improve competitiveness, consumer satisfaction and business performance. Despite the fact that competitiveness does not directly impact business performance, but competitiveness can improve business performance indirectly through consumer satisfaction. This means that competitivenesss can have better impact when the company can improve its consumer satisfaction as a result of better implementation of TQM practices.Keywords: TQM practices, competitiveness, consumer satisfaction, business performance
Determinan Struktur Modal Inovasi dan Nilai Perusahaan (Studi pada Industri Manufaktur di Bursa Efek Indonesia) Sujono -; M.S. Idrus; Made Sudarma; Solimun -
Jurnal Aplikasi Manajemen Vol 9, No 3 (2011)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

The purpose of this research is to develop a model of the determinants of capital structure, innovation and firm value of the psychological aspect, which is controlled by company-specific variables and blockholder ownership structure. This research was conducted in manufacturing industry in Indonesian Stock Exchange on the company. Partial Last Square is used as the method of analysis. There were twenty two companies which were analyzed The study found that capital structure determined by an overconfidence attitude of managers who are supported by company’s internal factors. In addition to determining capital structure, managers’ overconfidence also plays a role in the innovation decision and the firm value determination. Financing innovation in is much more determined by internal sources. The value of manufacturing company in Indonesia is more determined by internal factors and the structure of blockholder ownership.Keywords: overconfidence, capital structure, innovation, blockholder, internal factors, firm value.
Pengaruh Gaya Kepemimpinan Transformasional, Motivasi, Burnout terhadap Kepuasan Kerja dan Kinerja Karyawan Agusthina Risambessy; Bambang Swasto; Armanu Thoyib; Endang Siti Astuti
Jurnal Aplikasi Manajemen Vol 9, No 3 (2011)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

Changes in organizational structure, vision and changes leadership is inevitable in any institution. Leadership style is a special characteristic that distinguishes a leader from one another and this is a powerful force to move the employee or employees in completing work towards the achievement of maximum results, especially in improving public health services in environment compete. This study aimed to describe and analyze the influence of leadership styles, motivation, burnout, and job satisfaction and employee performance. The unit of analysis is nursing paramedic at a hospital in Malang Raya. Data collection techniques: conduct interviews using questionnaires and observation techniques as well as using SEM analysis tool with 105 respondents in a Hospital of Malang Raya.The research proves that: there was a significant effect between transformational leadership styles on motivation, burnout, on job satisfaction, on employee performance. There was a significant and negative influence between motivations toward burnout, on job satisfaction, on employee performance. Burnout has significant influence and negative impact on job satisfaction, on employee performance. There is significant influence between job satisfactions to employee performance. This research proved that burnout can occur in a hospital paramedic of Malang Raya.Keywords: Transformational Leadership Style, Motivation, Burnout, Job Satisfaction and Employee Performance

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