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All Journal EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Journal of Economic, Bussines and Accounting (COSTING) Scientific Journal of Reflection : Economic, Accounting, Management and Business J-MAS (Jurnal Manajemen dan Sains) AMALIAH: JURNAL PENGABDIAN KEPADA MASYARAKAT SULTANIST: Jurnal Manajemen dan Keuangan Jurnal Pengabdian Masyarakat Bumi Raflesia Creative Research Management Journal Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Journal of Indonesian Management Jurnal Akuntansi, Manajemen Dan Ekonomi Islam (JAM-EKIS) Journal of Management and Business JIMAKUKERTA Jurnal Entrepreneur dan Manajemen Sains
Yulinda, Ade Tiara
Universitas Muhammadiyah Bengkulu
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health Social Sciences Other

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Journal : SULTANIST: Jurnal Manajemen dan Keuangan

 1 
PENGARUH KINERJA DOSEN, KUALITAS PELAYANAN DAN FASILITAS TERHADAP KEPUASAAN MAHASISWA UNIVERSITAS MUHAMMADIYAH BENGKULU Islamuddin Islamuddin; Khairul Bahrun; Ade Tiara Yulinda; Tongam Sihol Nababan
SULTANIST: Jurnal Manajemen dan Keuangan Vol 9, No 2 (2021)
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/sultanist.v9i2.350

Abstract

AbstractThis study aims to determine the effect of lecturer performance, service quality and facilities on student satisfaction at the University of Muhammadiyah Bengkulu. The type of research used in this research is descriptive quantitative method. the population in this study were students of the University of Muhammadiyah Bengkulu. The sample used in this study was 637 respondents. Data collection techniques using a questionnaire. The data analysis technique uses Multiple Linear Regression Test, and Hypothesis Testing, namely T Test and F Test. The results of this study can be concluded that the Lecturer Performance variable has a positive and significant effect on Student Satisfaction, Service Quality has a positive and significant effect on Student Satisfaction, then Facilities have an effect on Student Satisfaction, and Lecturer Performance, Service Quality and Facilities together have a positive and significant effect on Student Satisfaction at the University of Muhammadiyah Bengkulu. Keywords: Lecturer Performance, Service Quality, Facilities, and Student Satisfaction 
Co-Authors Adi Sismanto Andi Azhar Arianto, Tezar Chandra Aditya Dea Ananda Regita Diah Purnamasari Endah Metia Sari Erdi Satria Novrata Eti Ariani Eti Arini Febrian Iskandar Febriansyah, Erwin Fenti Sukma Riani Hana Syafira Hasim Asari Heldi Sahputra Indah Tri Rahayu Islamuddin Islamuddin Khairul Bahrun Kiki Wulandari Kusuma, Merta Lina Rosalinda Mabrur Rahman Marlia Prameswari Megawati Megawati Meilaty Finthariasari Meilaty Finthariasari Melda Melda Merta Kusuma Monica Gustia Muhammad Rizki Minandar Nara Tri Rahma Nensi Yuniarti Nurul Trisnawati Onsardi, Onsardi Pefriyadi Pefriyadi Purnamasari, Diah Qinasih Wahyono Putri Ranidiah, Furqonti Ratnawili, Ratnawili Reni Indriani Rike Rahmawati Ririn Armelinda Sonitra Sonitra Sri Ekowati Sukardi Putra Surya Ade Saputera Tegar Dewantara Yanwar Tongam Sihol Nababan, Tongam Sihol Trio Budi Setyawan Vista Marsella Wahyu Rizqiya Ratna Jauhari Winda Susanti Yenti Sumarni Yeti Pristidayanti yonda Ahmeiza Putry Yosha Nanda Eka Putri