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PENGARUH KOMPENSASI DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN DIVISI QIP PT. GSI CIANJUR Suharyanto, Suharyanto; Nugraha, Ery; Permana, Hendra
Jurnal Ilmiah Teknik Industri Vol. 13, No.2, Desember 2014
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

The role of human resource management is continously improved to enhance the performance of employees. PT GSI, as one of Indonesian company producing shoe products to meet demand from all around the world, needs employees with high performance. On the other side, the employees need reasonable compensation and safe work environments. This research is conducted to investigate the relationships and the effects of the compensation and work environment variables on the job performance. Using causal descriptive research method, samples of 77 units are randomly taken from 328 labors at the Quality Inspection Production Divison. The questionaire comprising eighteen questions is applied to explore the employee minds and perceptions on the relationships and effects of the compensation and work environment variables toward the job performance variable. The result of this research shows that compensation (X1) and work environment (X2) variables simultanously effect to the job performance variable (Y). The linier regression equation constructed is represented by Y = 4,375 - 0,181X1 + 0,382X2.

ANALISIS KELAYAKAN PENGEMBANGAN USAHA PENGGILINGAN PADI PD. ANCOL JAYA CIANJUR -, Suharyanto; Al-Farisi, Rifqi; Permana, Hendra
SPEKTRUM INDUSTRI Vol 13, No 1: April 2015
Publisher : Universitas Ahmad Dahlan Indonesia

Usaha penggilingan padi sampai dengan saat ini masih menjadi salah satu usaha yang cukup menjanjikan di Kabupaten Cianjur. Oleh karena itu pengembangan usaha ini masih terbuka lebar, untuk itu perlu dilakukan studi kelayakan dengan cermat sehingga dapat membantu pemilik usaha ini untuk memperbaiki kinerjanya. Penelitian ini berupa analisis kelayakan pengembangan usaha penggilingan padi PD. Ancol Jaya khususnya dari aspek finansial, dengan kriteria kelayakan Net Pres ent Valu e (NPV) , Internal Rate of Return (IRR), Net Benefit/Cost (B/C) dan Payback Periode (PP). Analisis aspek finansial dilakukan untuk dua proyeksi kondisi yang berbeda yakni pada keadaan normal (kenaikan produksi 10%) serta keadaan optimis (kenaikan produksi 25%) per tahun. Hasil analisis menunjukkan nilai Net Presen t Value (NPV) lebih dari nol yaitu sebesar Rp. 1.088.835.228,83 pada keadaan normal dan Rp. 1.604.304.738,04 pada keadaan optimis, nilai Internal Rate of Return (IRR) lebih dari tingkat discount rate (13,5%) yaitu sebesar 64% pada keadaan normal dan 76% pada keadaan optimis, serta nilai Net Benefit/Cost (B/C) lebih besar dari satu, yakni 2,919 pada keadaan normal dan 3,646 pada keadaan optimis. Sedangkan Payback Periode (PP) kurang dari umur usaha yaitu selama dua tahun lima belas hari untuk keadaan normal dan satu tahun sepuluh bulan tiga hari untuk keadaan optimis. Dari analisis tersebut menunjukkan bahwa kelayakan usaha penggilingan padi di perusahaan PD. Ancol Jaya secara finansial layak untuk dijalankan baik dalam proyeksi/ keadaan normal (kenaikan produksi 10%) maupun proyeksi/ kondisi optimis (kenaikan produksi 25%). Kata Kunci : analisis kelayakan usaha, aspek finansial, kondisi optimis.

DAMPAK KINERJA BAURAN PEMASARAN TERHADAP KEPUTUSAN KULIAH CALON MAHASISWA POLITEKNIK X CIMAHI Suharyanto (Universitas Kebangsaan), Suharyanto
JURNAL MANAJEMEN INDUSTRI DAN LOGISTIK Vol 2, No 1 (2018): page : 03-95
Publisher : Politeknik APP Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30988/jmil.v2i1.61

Jasa penyelenggaraan pendidikan tinggi saat ini menjadi kegiatan yang menuntut usaha keras dalam meraih mahasiswa baru. Banyaknya lulusan sekolah menengah tingkat atas (SMA/SMK) yang berniat melanjutkan studi menjadi peluang yang baik. Untuk menangkap peluang tersebut, institusi perguruan tinggi harus bersaing ketat dengan perguruan tinggi lain, dengan menerapkan bauran pemasaran yang tepat. Artikel ini merupakan hasil penelitian tentang kinerja bauran pemasaran serta dampaknya terhadap keputusan kuliah calon mahasiswa Politeknik X Cimahi. Populasi dalam penelitian ini adalah calon mahasiswa pendaftar tahun 2017. Sampel diambil secara acak sederhana sebanyak 50 calon. Analisis hubungan variabel kinerja bauran pemasaranÂ terhadap keputusan kuliah menggunakan regresi linier sederhana. Hasil penelitian menunjukkan bahwa variabel bauran pemasaran memberikan dampak cukup signifikan 61,4% terhadap keputusan kuliah, dan 38,6% dipengaruhi oleh faktor lain. Model regresi yang terbentuk adalah Y= 0,690X+1,248.

KINERJA KUALITAS PELAYANAN DAN PENGARUHNYA TERHADAP KEPUASAN PELANGGAN BENGKEL JM MOTOR BANDUNG BARAT Suharyanto, Suharyanto
SPEKTRUM INDUSTRI Vol 16, No 2: Oktober 2018
Publisher : Universitas Ahmad Dahlan Indonesia

The motorcycle industry in Indonesia have been growing fast in recent years and it is synergic with the motorcycle demanded by the people. The motor cyles service station increase simultaneously with motorcycle population. The motorcyles service station that exist in Kelurahan Tanimulya, Kecamatan Ngamprah Kabupaten BandungÂ Barat more than ten units including JM Motor. The impacts and consequencies caused by this condition are:Â the competitiveÂ climate and the ownersÂ have to defense, struggle and improve their businesses. These aims can be reached through service quality improvement and customer satisfaction. The JM Motor Service stationÂ Â serves the many kinds and brands ofÂ motorcyles such as general check-up, oil refilling, engine tune-up and overhauls, lamps and tires replacement and others including sales of spareparts. This researchÂ provides to know the service quality aspects (reliability, responsiveness, assurance, empathy and tangibles) that have been giving and effects to theÂ customer satisfaction.Â Â The 40 questionnairesÂ collected by using incidental sampling method to get theÂ service quality and customer satisfaction data and interviews to get the managerial data.Â Â The result shows that the services quality aspects effected low rated with coefficient of determinationÂ R2= 32,6% ; it means that services quality effected to customers satisfaction 32,6% and 67,4% caused by other factors.Â The regression equationÂ constructed is CS= 3.482 + 0.143SQ, where CS= customers satisfaction and SQ = services quality. It means that services quality gives rather low impact to customers satisfaction of JM Motor Service station.

PENGARUH KOMPENSASI DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN DIVISI QIP PT. GSI CIANJUR Suharyanto, Suharyanto; Nugraha, Ery; Permana, Hendra
Jurnal Ilmiah Teknik Industri Vol. 13, No.2, Desember 2014
Publisher : Muhammadiyah University Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/jiti.v13i2.637

The role of human resource management is continously improved to enhance the performance of employees. PT GSI, as one of Indonesian company producing shoe products to meet demand from all around the world, needs employees with high performance. On the other side, the employees need reasonable compensation and safe work environments. This research is conducted to investigate the relationships and the effects of the compensation and work environment variables on the job performance. Using causal descriptive research method, samples of 77 units are randomly taken from 328 labors at the Quality Inspection Production Divison. The questionaire comprising eighteen questions is applied to explore the employee minds and perceptions on the relationships and effects of the compensation and work environment variables toward the job performance variable. The result of this research shows that compensation (X1) and work environment (X2) variables simultanously effect to the job performance variable (Y). The linier regression equation constructed is represented by Y = 4,375 - 0,181X1 + 0,382X2.

ANALISIS KELAYAKAN PENGEMBANGAN USAHA PENGGILINGAN PADI PD. ANCOL JAYA CIANJUR Suharyanto -; Rifqi Al-Farisi; Hendra Permana
Spektrum Industri Vol 13, No 1: April 2015
Publisher : Universitas Ahmad Dahlan Indonesia

Usaha penggilingan padi sampai dengan saat ini masih menjadi salah satu usaha yang cukup menjanjikan di Kabupaten Cianjur. Oleh karena itu pengembangan usaha ini masih terbuka lebar, untuk itu perlu dilakukan studi kelayakan dengan cermat sehingga dapat membantu pemilik usaha ini untuk memperbaiki kinerjanya. Penelitian ini berupa analisis kelayakan pengembangan usaha penggilingan padi PD. Ancol Jaya khususnya dari aspek finansial, dengan kriteria kelayakan Net Pres ent Valu e (NPV) , Internal Rate of Return (IRR), Net Benefit/Cost (B/C) dan Payback Periode (PP). Analisis aspek finansial dilakukan untuk dua proyeksi kondisi yang berbeda yakni pada keadaan normal (kenaikan produksi 10%) serta keadaan optimis (kenaikan produksi 25%) per tahun. Hasil analisis menunjukkan nilai Net Presen t Value (NPV) lebih dari nol yaitu sebesar Rp. 1.088.835.228,83 pada keadaan normal dan Rp. 1.604.304.738,04 pada keadaan optimis, nilai Internal Rate of Return (IRR) lebih dari tingkat discount rate (13,5%) yaitu sebesar 64% pada keadaan normal dan 76% pada keadaan optimis, serta nilai Net Benefit/Cost (B/C) lebih besar dari satu, yakni 2,919 pada keadaan normal dan 3,646 pada keadaan optimis. Sedangkan Payback Periode (PP) kurang dari umur usaha yaitu selama dua tahun lima belas hari untuk keadaan normal dan satu tahun sepuluh bulan tiga hari untuk keadaan optimis. Dari analisis tersebut menunjukkan bahwa kelayakan usaha penggilingan padi di perusahaan PD. Ancol Jaya secara finansial layak untuk dijalankan baik dalam proyeksi/ keadaan normal (kenaikan produksi 10%) maupun proyeksi/ kondisi optimis (kenaikan produksi 25%). Kata Kunci : analisis kelayakan usaha, aspek finansial, kondisi optimis.

KINERJA KUALITAS PELAYANAN DAN PENGARUHNYA TERHADAP KEPUASAN PELANGGAN BENGKEL JM MOTOR BANDUNG BARAT Suharyanto Suharyanto
Spektrum Industri Vol 16, No 2: Oktober 2018
Publisher : Universitas Ahmad Dahlan Indonesia

The motorcycle industry in Indonesia have been growing fast in recent years and it is synergic with the motorcycle demanded by the people. The motor cyles service station increase simultaneously with motorcycle population. The motorcyles service station that exist in Kelurahan Tanimulya, Kecamatan Ngamprah Kabupaten BandungÂ Barat more than ten units including JM Motor. The impacts and consequencies caused by this condition are:Â the competitiveÂ climate and the ownersÂ have to defense, struggle and improve their businesses. These aims can be reached through service quality improvement and customer satisfaction. The JM Motor Service stationÂ Â serves the many kinds and brands ofÂ motorcyles such as general check-up, oil refilling, engine tune-up and overhauls, lamps and tires replacement and others including sales of spareparts. This researchÂ provides to know the service quality aspects (reliability, responsiveness, assurance, empathy and tangibles) that have been giving and effects to theÂ customer satisfaction.Â Â The 40 questionnairesÂ collected by using incidental sampling method to get theÂ service quality and customer satisfaction data and interviews to get the managerial data.Â Â The result shows that the services quality aspects effected low rated with coefficient of determinationÂ R2= 32,6% ; it means that services quality effected to customers satisfaction 32,6% and 67,4% caused by other factors.Â The regression equationÂ constructed is CS= 3.482 + 0.143SQ, where CS= customers satisfaction and SQ = services quality. It means that services quality gives rather low impact to customers satisfaction of JM Motor Service station.

PENGARUH KOMPENSASI DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN DIVISI QIP PT. GSI CIANJUR Suharyanto Suharyanto; Ery Nugraha; Hendra Permana
Jurnal Ilmiah Teknik Industri Vol. 13, No.2, Desember 2014
Publisher : Department of Industrial Engineering Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/jiti.v13i2.637

The role of human resource management is continously improved to enhance the performance of employees. PT GSI, as one of Indonesian company producing shoe products to meet demand from all around the world, needs employees with high performance. On the other side, the employees need reasonable compensation and safe work environments. This research is conducted to investigate the relationships and the effects of the compensation and work environment variables on the job performance. Using causal descriptive research method, samples of 77 units are randomly taken from 328 labors at the Quality Inspection Production Divison. The questionaire comprising eighteen questions is applied to explore the employee minds and perceptions on the relationships and effects of the compensation and work environment variables toward the job performance variable. The result of this research shows that compensation (X1) and work environment (X2) variables simultanously effect to the job performance variable (Y). The linier regression equation constructed is represented by Y = 4,375 - 0,181X1 + 0,382X2.

KUALITAS PRODUK DAN HARGA SERTA PENGARUHNYA TERHADAP KEPUASAN PENGGUNA PONSEL PRODUK CHINA (Kasus: Persepsi Mahasiswa Universitas Kebangsaan) Suharyanto Suharyanto
ENSAINS JOURNAL Vol 2, No 3 (2019): ENSAINS Journal September 2019
Publisher : UNIVERSITAS KEBANGSAAN

Abstract: The cellular product especially handphone usage in Bandung city grows fast recently. The owner and the management of businesses of these products needs to give attention to customers focused on satisfaction through such as product quality and prices. It’s related to the growth of business targets. In cellular (handphones) product industrial system, the customers need to fulfill their needs and wants on communication equipments with the others using handphones product quality, and price according to satisfy them. These reasons according to their business targets. This article discuss the results of the research about relationships of product quality and price which effects to customers satisfaction of chinese brands handphone products, viewed from perception of University Kebangsaan students. By using qualitative approach and descriptive analysis, the independent variables are product quality and price and the dependent variable is customers satisfaction. The analysis provided using multiple linier regression model based on data collected using questionnaires method of 60 respondents of students. The result of the research shows that the product quality and price give effects to customer satisfaction about 42,4%, and 57,6% from other variables. The multiple linier regression model constructed is Y=0,454X1+0,355X2+0,963 where Y: customer satisfaction, X1: product quality, X2: product price.Keywords: product quality, product price, customer satisfaction Abstrak: Penggunaan produk seluler khususnya telepon seluler pada masa sekarang tumbuh cepat di Kota Bandung. Pemilik usaha dan manajemen bisnis produk ini menaruh perhatian pada konsumen dengan penekanan pada kepuasan pelanggan yang dapat dipengaruhi oleh kualitas produk dan harga produk. Hal ini berhubungan dengan target bisnis mereka. Dalam sistem industri seluler (telepon seluler), konsumen perlu untuk memenuhi kebutuhan dan keinginan mereka dalam berkomunikasi dengan orang lain melalui kualitas produk, dan harga yang dapat untuk memuaskan mereka. Artikel ini menunjukkan hasil pengaruh kualitas produk dan harga terhadap kepuasan konsumen produk telepon seluler merk china, menurut persepsi mahasiswa Universitas Kebangsaan. Dengan pendekatan kualitatif dan analisis despkriptif, variabel bebas adalah kualitas produk, dan harga produk serta variabel terikat adalah kepuasan konsumen. Analisis menggunakan model regresi linier berganda berdasarkan data dari 60 responden mahasiswa. Hasil analisis penelitian menunjukkan bahwa kualitas produk dan harga memberikan pengaruh signifikan terhadap kepuasan pelanggan sekitar 42,4% dan 57,6% dari variabel lain. Model regresi linier ganda yang terbentuk adalah Y=0,454X1+0,355X2+0,963, dimana Y: kepuasan pengguna, X1: kualitas produk, X2: harga produk. .Kata kunci: kualitas produk, harga produk, kepuasan pelanggan

DAMPAK KUALITAS PELAYANAN DAN KEPUASAN PASIEN KLINIK X CIMAHI Suharyanto Suharyanto
ENSAINS JOURNAL Vol 1, No 2 (2018): ENSAINS Journal September 2018
Publisher : UNIVERSITAS KEBANGSAAN

Abstract: The medical service unit (medical clinic) nowadays develop and increase significantly. The provider of medical service clinic or the management needs to give satisfaction and the accurate services to the patients. In the medical service system, the satisfaction which shown by service accuracy, service time, service place and medical worker contribute signicantly to patients satisfaction. This article publish the research result about service quality of medical service Clinic X Cimahi impacts to Patients satisfaction using descriptive analysis and qualitative approach. The independent variables in this research are service quality dimension (reliability, responsiveness, assurance, empathy and physical evidence) dimensions, and the dependent variable is Patients satisfaction of Clinic X. The data collected using questionnaires method from 60 respondents and the analysis provided using linier regression model. The result shows that the service quality signicantly satisfies patients about 27.9%, and the the linier equation model constructed is Y=0,165X–3,686. Keywords: service quality, Patients satisfaction, service satisfaction dimension Abstrak: Unit pelayanan medis (klinik kesehatan) meningkat dalam beberapa tahun terakhir. Penyelenggara unit klinik kesehatan atau pihak manajemen perlu memberikan kepuasan dan layanan yang tepat kepada pasien. Dalam system pelayanan medis, kepuasan yang ditunjukkan dengan ketepatan pelayanan, waktu pelayanan dan tempat pelayanan serta petugas medis, berkontribusi terhadap kepuasan pasien. Artikel ini mempublikasikan hasil penelitian tentang kualitas pelayanan medis dari klinik X dan pengaruhnya terhadap kepuasan pasien menggunakan analisis deskriptif dan pendekatan kualitatif. Variabel bebas berupa dimensi kualitas pelayanan (kehandalan, kepekaan, jaminan, empati dan bukti fisik) dan variabel terikatnya kepuasan pasien Klinik X. Data dikumpulkan melalui penyebaran kuesioner sebanyak 50 buah, dan hubungan antar variabel dimodelkan dengan regresi linier. Hasil penelitian menunjukkan bahwa, kualitas pelayanan yang diterima memuaskan pasien sebesar 27,9% dan dengan model hubungan linier Y=0,165X–3,686. Kata kunci: kualitas pelayanan, kepuasan pasien, dimensi kualitas pelayanan

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