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Suharyanto
Universitas Kebangsaan RI
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PENGARUH KOMPENSASI DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN DIVISI QIP PT. GSI CIANJUR Suharyanto, Suharyanto; Nugraha, Ery; Permana, Hendra
Jurnal Ilmiah Teknik Industri Vol. 13, No.2, Desember 2014
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The role of human resource management is continously improved to enhance the performance of employees. PT GSI, as one of Indonesian company producing shoe products to meet demand from all around the world, needs employees with high performance. On the other side, the employees need reasonable compensation and safe work environments. This research is conducted to investigate the relationships and the effects of the compensation and work environment variables on the job performance. Using causal descriptive research method, samples of 77 units are randomly taken from 328 labors at the Quality Inspection Production Divison. The questionaire comprising eighteen questions is applied to explore the employee minds and perceptions on the relationships and effects of the compensation and work environment variables toward the job performance variable. The result of this research shows that compensation (X1) and work environment (X2) variables simultanously effect to the job performance variable (Y). The linier regression equation constructed is represented by Y = 4,375 - 0,181X1 + 0,382X2.
ANALISIS KELAYAKAN PENGEMBANGAN USAHA PENGGILINGAN PADI PD. ANCOL JAYA CIANJUR Suharyanto -; Rifqi Al-Farisi; Hendra Permana
Spektrum Industri Vol 13, No 1: April 2015
Publisher : Universitas Ahmad Dahlan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (6498.435 KB) | DOI: 10.12928/si.v13i1.1840

Abstract

Usaha penggilingan padi sampai dengan saat ini masih menjadi salah satu usaha yang cukup menjanjikan di Kabupaten Cianjur. Oleh karena itu pengembangan usaha ini masih terbuka lebar, untuk itu perlu dilakukan studi kelayakan dengan cermat sehingga dapat membantu pemilik usaha ini untuk memperbaiki kinerjanya. Penelitian ini berupa analisis kelayakan pengembangan usaha penggilingan padi PD. Ancol Jaya khususnya dari aspek finansial, dengan kriteria kelayakan Net Pres ent Valu e (NPV) , Internal Rate of Return (IRR), Net Benefit/Cost (B/C) dan Payback Periode (PP). Analisis aspek finansial dilakukan untuk dua proyeksi kondisi yang berbeda yakni pada keadaan normal (kenaikan produksi 10%) serta keadaan optimis (kenaikan produksi 25%) per tahun. Hasil analisis menunjukkan nilai Net Presen t Value (NPV) lebih dari nol yaitu sebesar Rp. 1.088.835.228,83 pada keadaan normal dan Rp. 1.604.304.738,04 pada keadaan optimis, nilai Internal Rate of Return (IRR) lebih dari tingkat discount rate (13,5%) yaitu sebesar 64% pada keadaan normal dan 76% pada keadaan optimis, serta nilai Net Benefit/Cost (B/C) lebih besar dari satu, yakni 2,919 pada keadaan normal dan 3,646 pada keadaan optimis. Sedangkan Payback Periode (PP) kurang dari umur usaha yaitu selama dua tahun lima belas hari untuk keadaan normal dan satu tahun sepuluh bulan tiga hari untuk keadaan optimis. Dari analisis tersebut menunjukkan bahwa kelayakan usaha penggilingan padi di perusahaan PD. Ancol Jaya secara finansial layak untuk dijalankan baik dalam proyeksi/ keadaan normal (kenaikan produksi 10%) maupun proyeksi/ kondisi optimis (kenaikan produksi 25%). Kata Kunci : analisis kelayakan usaha, aspek finansial, kondisi optimis.
ANALISIS KELAYAKAN PENGEMBANGAN USAHA PENGGILINGAN PADI PD. ANCOL JAYA CIANJUR Al-Farisi, Rifqi; Permana, Hendra; -, Suharyanto
SPEKTRUM INDUSTRI Vol 13, No 1: April 2015
Publisher : Universitas Ahmad Dahlan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (6498.435 KB) | DOI: 10.12928/si.v13i1.1840

Abstract

Usaha penggilingan padi sampai dengan saat ini masih menjadi salah satu usaha yang cukup menjanjikan di Kabupaten Cianjur. Oleh karena itu pengembangan usaha ini masih terbuka lebar, untuk itu perlu dilakukan studi kelayakan dengan cermat sehingga dapat membantu pemilik usaha ini untuk memperbaiki kinerjanya. Penelitian ini berupa analisis kelayakan pengembangan usaha penggilingan padi PD. Ancol Jaya khususnya dari aspek finansial, dengan kriteria kelayakan Net Pres ent Valu e (NPV) , Internal Rate of Return (IRR), Net Benefit/Cost (B/C) dan Payback Periode (PP). Analisis aspek finansial dilakukan untuk dua proyeksi kondisi yang berbeda yakni pada keadaan normal (kenaikan produksi 10%) serta keadaan optimis (kenaikan produksi 25%) per tahun. Hasil analisis menunjukkan nilai Net Presen t Value (NPV) lebih dari nol yaitu sebesar Rp. 1.088.835.228,83 pada keadaan normal dan Rp. 1.604.304.738,04 pada keadaan optimis, nilai Internal Rate of Return (IRR) lebih dari tingkat discount rate (13,5%) yaitu sebesar 64% pada keadaan normal dan 76% pada keadaan optimis, serta nilai Net Benefit/Cost (B/C) lebih besar dari satu, yakni 2,919 pada keadaan normal dan 3,646 pada keadaan optimis. Sedangkan Payback Periode (PP) kurang dari umur usaha yaitu selama dua tahun lima belas hari untuk keadaan normal dan satu tahun sepuluh bulan tiga hari untuk keadaan optimis. Dari analisis tersebut menunjukkan bahwa kelayakan usaha penggilingan padi di perusahaan PD. Ancol Jaya secara finansial layak untuk dijalankan baik dalam proyeksi/ keadaan normal (kenaikan produksi 10%) maupun proyeksi/ kondisi optimis (kenaikan produksi 25%). Kata Kunci : analisis kelayakan usaha, aspek finansial, kondisi optimis.
DAMPAK KINERJA BAURAN PEMASARAN TERHADAP KEPUTUSAN KULIAH CALON MAHASISWA POLITEKNIK X CIMAHI Suharyanto (Universitas Kebangsaan), Suharyanto
JURNAL MANAJEMEN INDUSTRI DAN LOGISTIK Vol 2, No 1 (2018): page : 03-95
Publisher : Politeknik APP Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30988/jmil.v2i1.61

Abstract

Jasa penyelenggaraan pendidikan tinggi saat ini menjadi kegiatan yang menuntut usaha keras dalam meraih mahasiswa baru. Banyaknya lulusan sekolah menengah tingkat atas (SMA/SMK) yang berniat melanjutkan studi menjadi peluang yang baik. Untuk menangkap peluang tersebut, institusi perguruan tinggi harus bersaing ketat dengan perguruan tinggi lain, dengan menerapkan bauran pemasaran yang tepat. Artikel ini merupakan hasil penelitian tentang kinerja bauran pemasaran serta dampaknya terhadap keputusan kuliah calon mahasiswa Politeknik X Cimahi. Populasi dalam penelitian ini adalah calon mahasiswa pendaftar tahun 2017. Sampel diambil secara acak sederhana sebanyak 50 calon. Analisis hubungan variabel kinerja bauran pemasaran  terhadap keputusan kuliah menggunakan regresi linier sederhana. Hasil penelitian menunjukkan bahwa variabel bauran pemasaran memberikan dampak cukup signifikan 61,4% terhadap keputusan kuliah, dan 38,6% dipengaruhi oleh faktor lain. Model regresi yang terbentuk adalah Y= 0,690X+1,248.
KINERJA KUALITAS PELAYANAN DAN PENGARUHNYA TERHADAP KEPUASAN PELANGGAN BENGKEL JM MOTOR BANDUNG BARAT Suharyanto, Suharyanto
SPEKTRUM INDUSTRI Vol 16, No 2: Oktober 2018
Publisher : Universitas Ahmad Dahlan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (338.539 KB) | DOI: 10.12928/si.v16i2.11537

Abstract

The motorcycle industry in Indonesia have been growing fast in recent years and it is synergic with the motorcycle demanded by the people. The motor cyles service station increase simultaneously with motorcycle population. The motorcyles service station that exist in Kelurahan Tanimulya, Kecamatan Ngamprah Kabupaten Bandung  Barat more than ten units including JM Motor. The impacts and consequencies caused by this condition are:  the competitive  climate and the owners  have to defense, struggle and improve their businesses. These aims can be reached through service quality improvement and customer satisfaction. The JM Motor Service station   serves the many kinds and brands of  motorcyles such as general check-up, oil refilling, engine tune-up and overhauls, lamps and tires replacement and others including sales of spareparts. This research  provides to know the service quality aspects (reliability, responsiveness, assurance, empathy and tangibles) that have been giving and effects to the  customer satisfaction.   The 40 questionnaires  collected by using incidental sampling method to get the  service quality and customer satisfaction data and interviews to get the managerial data.   The result shows that the services quality aspects effected low rated with coefficient of determination  R2= 32,6% ; it means that services quality effected to customers satisfaction 32,6% and 67,4% caused by other factors.  The regression equation  constructed is CS= 3.482 + 0.143SQ, where CS= customers satisfaction and SQ = services quality. It means that services quality gives rather low impact to customers satisfaction of JM Motor Service station.
KINERJA KUALITAS PELAYANAN DAN PENGARUHNYA TERHADAP KEPUASAN PELANGGAN BENGKEL JM MOTOR BANDUNG BARAT Suharyanto Suharyanto
Spektrum Industri Vol 16, No 2: Oktober 2018
Publisher : Universitas Ahmad Dahlan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (338.539 KB) | DOI: 10.12928/si.v16i2.11537

Abstract

The motorcycle industry in Indonesia have been growing fast in recent years and it is synergic with the motorcycle demanded by the people. The motor cyles service station increase simultaneously with motorcycle population. The motorcyles service station that exist in Kelurahan Tanimulya, Kecamatan Ngamprah Kabupaten Bandung  Barat more than ten units including JM Motor. The impacts and consequencies caused by this condition are:  the competitive  climate and the owners  have to defense, struggle and improve their businesses. These aims can be reached through service quality improvement and customer satisfaction. The JM Motor Service station   serves the many kinds and brands of  motorcyles such as general check-up, oil refilling, engine tune-up and overhauls, lamps and tires replacement and others including sales of spareparts. This research  provides to know the service quality aspects (reliability, responsiveness, assurance, empathy and tangibles) that have been giving and effects to the  customer satisfaction.   The 40 questionnaires  collected by using incidental sampling method to get the  service quality and customer satisfaction data and interviews to get the managerial data.   The result shows that the services quality aspects effected low rated with coefficient of determination  R2= 32,6% ; it means that services quality effected to customers satisfaction 32,6% and 67,4% caused by other factors.  The regression equation  constructed is CS= 3.482 + 0.143SQ, where CS= customers satisfaction and SQ = services quality. It means that services quality gives rather low impact to customers satisfaction of JM Motor Service station.
PENGARUH KOMPENSASI DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN DIVISI QIP PT. GSI CIANJUR Suharyanto, Suharyanto; Nugraha, Ery; Permana, Hendra
Jurnal Ilmiah Teknik Industri Vol. 13, No.2, Desember 2014
Publisher : Muhammadiyah University Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/jiti.v13i2.637

Abstract

The role of human resource management is continously improved to enhance the performance of employees. PT GSI, as one of Indonesian company producing shoe products to meet demand from all around the world, needs employees with high performance. On the other side, the employees need reasonable compensation and safe work environments. This research is conducted to investigate the relationships and the effects of the compensation and work environment variables on the job performance. Using causal descriptive research method, samples of 77 units are randomly taken from 328 labors at the Quality Inspection Production Divison. The questionaire comprising eighteen questions is applied to explore the employee minds and perceptions on the relationships and effects of the compensation and work environment variables toward the job performance variable. The result of this research shows that compensation (X1) and work environment (X2) variables simultanously effect to the job performance variable (Y). The linier regression equation constructed is represented by Y = 4,375 - 0,181X1 + 0,382X2.
DAMPAK KUALITAS PELAYANAN DAN KEPUASAN PASIEN KLINIK X CIMAHI Suharyanto Suharyanto
ENSAINS JOURNAL Vol 1, No 2 (2018): ENSAINS Journal September 2018
Publisher : UNIVERSITAS KEBANGSAAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (0.272 KB) | DOI: 10.31848/ensains.v1i2.104

Abstract

Abstract: The medical service unit (medical clinic) nowadays develop and increase significantly. The provider of medical service clinic or the management needs to give satisfaction and the accurate services to the patients.  In the medical service system, the satisfaction which shown by service accuracy, service time, service place and medical worker contribute signicantly to patients satisfaction. This article publish the research result about service quality of medical service Clinic X Cimahi impacts to Patients satisfaction using descriptive analysis and qualitative approach. The independent variables in this research are service quality dimension (reliability, responsiveness, assurance, empathy and physical evidence) dimensions, and the dependent variable is Patients satisfaction of Clinic X. The data collected using questionnaires method from 60 respondents and the analysis provided using linier regression model. The result shows that the service quality signicantly satisfies patients about 27.9%, and the the linier equation model constructed is Y=0,165X–3,686. Keywords: service quality, Patients satisfaction, service satisfaction dimension Abstrak: Unit pelayanan medis  (klinik kesehatan) meningkat dalam beberapa tahun terakhir. Penyelenggara unit klinik kesehatan atau pihak manajemen perlu memberikan kepuasan dan layanan yang tepat kepada pasien. Dalam system pelayanan medis, kepuasan yang ditunjukkan dengan ketepatan pelayanan, waktu pelayanan dan tempat pelayanan serta petugas medis, berkontribusi terhadap kepuasan pasien. Artikel ini mempublikasikan hasil penelitian tentang kualitas pelayanan medis dari klinik X dan pengaruhnya terhadap kepuasan pasien menggunakan analisis deskriptif dan pendekatan kualitatif.  Variabel bebas berupa dimensi kualitas pelayanan (kehandalan, kepekaan, jaminan, empati dan bukti fisik) dan variabel terikatnya kepuasan pasien Klinik X. Data dikumpulkan melalui penyebaran kuesioner sebanyak 50 buah, dan hubungan antar variabel dimodelkan dengan regresi linier. Hasil penelitian menunjukkan bahwa, kualitas pelayanan yang diterima memuaskan pasien sebesar 27,9% dan dengan model hubungan linier Y=0,165X–3,686. Kata kunci: kualitas pelayanan, kepuasan pasien, dimensi kualitas pelayanan
DAMPAK KUALITAS PELAYANAN DAN BIAYA KULIAH TERHADAP KEPUASAN MAHASISWA UNIVERSITAS X BANDUNG Suharyanto Suharyanto
ENSAINS JOURNAL Vol 1, No 1 (2018): ENSAINS Journal Mei 2018
Publisher : UNIVERSITAS KEBANGSAAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (0.272 KB) | DOI: 10.31848/ensains.v1i1.33

Abstract

Abstract: The providing of higher education especially in engineering higher education is rising significantly. The management of the institution needs more accurate competitive strategies to defence and to increase student body through many methods, such as giving more services quality and competitive cost of study which satisfy students. This article discuss the research result of the effects of service quality and cost of study to students satisfaction using descriptive analysis and qualitative approach. The independent variables are service quality (including dimensions of reliability, responsiveness, assurance, empathy and physical evidence)  and cost of study. The dependent variable is student satisfaction. The data collected from questionnaires method source from 59 respondents which collected simple randomly. The analyses among research variables provided  using multiple linier regression model. The results shows that generally the service quality and the cost of study effects to students  satisfaction. The linier equation constructed is Y=0,102X1+0,376X2+2,475 or   SAT= 0,102SQ +0,376SC+2,475; where SAT: student satisfaction, SQ: service quality SC: study cost. It means that service quality and cost of study effects to students satisfaction.  Keywords: service quality, cost of study, students satisfaction, multiple linier regression Abstrak: Penyelenggaraan pendidikan tinggi khususnya pendidikan tinggi teknik meningkat secara signifikan. Pihak manajemen institusi perlu strategi bersaing ketat untuk bertahan dan meraih jumlah mahasiswa yang diinginkan menggunakan berbagai metode, seperti memberikan kualitas pelayanan yang lebih baik dan biaya kuliah yang kompetitif yang bisa memuaskan mahasiswa.    Artikel  ini mendiskusikan  hasil penelitian pengaruh kualitas pelayanan dan  biaya kuliah terhadap kepuasan mahasiswa dengan analisis deskriptif dan pendekatan kualitatif. Variabel bebas berupa kualitas pelayanan (termasuk dimensi kehandalan, kepekaan, jaminan, empati dan bukti fisik) serta biaya kuliah. Variabel terikatnya adalah kepuasan mahasiswa. Data diperoleh melalui penyebaran kuesioner sebanyak 59 responden  secara sampling acak sederhana. Hubungan antar variabel penelitian dimodelkan menggunakan analisis regresi linier ganda. Hasil penelitian ini menunjukkan bahwa, secara umum kualitas dan biaya kuliah berpengaruh terhadap kepuasan  mahasiswa. persamaan regresi linier yang terbentuk adalah Y=0,102X1+0,376X2+2,475 atau   KM=0,102KP+0,376BK +2,475; dimana KM= kepuasan mahasiswa, KP= kualitas pelayanan, BK=biaya kuliah. Hal ini berarti bahwa  kualitas pelayanan dan biaya kuliah  mempengaruhi kepuasan mahasiswa. Kata kunci: kualitas pelayanan, biaya kuliah, kepuasan mahasiswa, regresi linier ganda
PENGARUH KOMPENSASI DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN DIVISI QIP PT. GSI CIANJUR Suharyanto Suharyanto; Ery Nugraha; Hendra Permana
Jurnal Ilmiah Teknik Industri Vol. 13, No.2, Desember 2014
Publisher : Department of Industrial Engineering Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/jiti.v13i2.637

Abstract

The role of human resource management is continously improved to enhance the performance of employees. PT GSI, as one of Indonesian company producing shoe products to meet demand from all around the world, needs employees with high performance. On the other side, the employees need reasonable compensation and safe work environments. This research is conducted to investigate the relationships and the effects of the compensation and work environment variables on the job performance. Using causal descriptive research method, samples of 77 units are randomly taken from 328 labors at the Quality Inspection Production Divison. The questionaire comprising eighteen questions is applied to explore the employee minds and perceptions on the relationships and effects of the compensation and work environment variables toward the job performance variable. The result of this research shows that compensation (X1) and work environment (X2) variables simultanously effect to the job performance variable (Y). The linier regression equation constructed is represented by Y = 4,375 - 0,181X1 + 0,382X2.
Co-Authors . SISWANTO Adi Mulyana Al-Farisi, Rifqi Avid Inang Rum beny firman, beny Boyke Nugrahanto Demas YogoPranoto, Demas Djumala Machmud, Djumala Eka Firmansyah Ery Nugraha Ery Nugraha, Ery Eustasia Sri Murwati, Eustasia Sri Hendra Permana Hendra Permana Hendra Permana Irma Badarina Irma KRESNAWATY Jentot Tugiyono Mahalla, Mahalla Mokhammad Isnaeni Bambang Setyonegoro Muhamad, Azhar Murwati, Eustasia Sri Nining ARINI Noviyanti Noviyanti, Noviyanti Nurdicky Febrian Aditya Olfa Mega Permana, Hendra R. Lisye Herlina Rajaminsah, Rajaminsah Rifqi Al-Farisi Sanusi, Achmad Sauri, R Supyan Suherman, Asep Irwan Suripin Suzantry H, Yanolanda Syeda ANDANAWARIH T. Haryono Tedy Juliandhy Tri Panji Windarto, Andhang Yogopranoto, Demas Yoharmus SYAMSU