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All Journal Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal BERDAYA: Jurnal Pendidikan dan Pengabdian Kepada Masyarakat KANGMAS: Karya Ilmiah Pengabdian Masyarakat Jurnal Ilmiah Wahana Pendidikan International Journal of Economics, Management, Business, and Social Science International Journal of Social Service and Research Indonesian Journal of Society Development (IJSD) KANGMAS: Karya Scientific Community Service is a journal
Karyatun, Subur
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Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health Social Sciences Other

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Journal : International Journal of Social Service and Research

 1 
Effect of Work Motivation, Physical Work Environment and Organizational Culture on Employee Performance at PT Binajasa Abadikarya Jakarta Saputri, Zahwa Assabilliyah; Karyatun, Subur; Digdowiseiso, Kumba
International Journal of Social Service and Research Vol. 4 No. 02 (2024): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i02.707

Abstract

This study aims to assess the impact of Work Motivation, Physical Work Environment, and Organizational Culture on Employee Performance at PT Binajasa Abadikarya Jakarta. Recognizing the critical role of employee performance in organizational success, this research endeavors to shed light on the specific factors that contribute to or hinder it. The study employed a primary data collection method, utilizing questionnaires distributed to 160 respondents. The analysis was conducted using multiple linear regression analysis through the Statistical Product and Service (SPSS) version 25. The findings indicate that Work Motivation (X1) and Organizational Culture (X3) exhibit a positive and significant influence on employee performance. Surprisingly, the Physical Work Environment variable (X2) did not show a significant effect on employee performance. PT Binajasa Abadikarya must consider these results seriously, as they suggest the need for targeted interventions in the realms of Work Motivation and Organizational Culture. While Physical Work Environment may not have demonstrated a significant impact in this study, future investigations could delve deeper into this aspect. The study timeframe and sample size should be considered when interpreting the results, and recommendations are proposed for PT Binajasa Abadikarya to focus on enhancing Work Motivation, Organizational Culture, and further exploration of the Physical Work Environment to optimize overall employee performance. This research contributes to the broader understanding of factors influencing employee performance and provides practical insights for organizational improvement strategies.
The Effect of Service Quality, Company Image and Trust on Customer Satisfaction of Muamalat Bank Anggoro, Tommy; Karyatun, Subur; Digdowiseiso, Kumba
International Journal of Social Service and Research Vol. 4 No. 02 (2024): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i02.708

Abstract

This study aims to address the existing research gap by investigating the impact of service quality, company image, and trust on customer satisfaction at Bank Muamalat Fatmawati branch, South Jakarta. The sample comprises 100 respondents who are customers of the mentioned branch. Primary data was collected through the distribution of questionnaires, and the data analysis utilized inferential analysis, employing multiple linear regression via the Statistical Product and Service Solution (SPSS) version 23.0 program. The results of the multiple linear regression analysis reveal that the service quality variable has a positive and significant influence on customer satisfaction at Bank Muamalat Fatmawati branch, South Jakarta. Similarly, the corporate image variable exhibits a positive and significant impact on customer satisfaction at the same branch. Additionally, the variable of trust demonstrates a positive and significant influence on customer satisfaction at Bank Muamalat Fatmawati branch, South Jakarta.
Co-Authors Abbas, Asyari Achmad Sudiro Agung Pranoto Ainun Mardhiyah, Ainun Aisyah, Haydee Noor Ali Hanafiah Ali, Anees Jane Ali, Anees Janee Anah, Sri Anggoro, Tommy Anjani, Meri Apriadi, Intan Ardani, Putri Aulia Ardhana, Astrid Arief, Harefan Arijanto, Agus Awaloedin, Dipa Teruna Bagaskara, Muhammad Adrian Cik, Achmad Destiani, Anidya Dewi, Dyah Handayani Didy Ika Supryadi Digdowiseiso , Kumba Firdaus, Iwan Frinsisca, Frinsisca Harisnanda, Adriatik Hasanudin Irmayunita Kumba Digdowiseiso, Kumba Kusumaningrum, Anisa Putri Lisnatiawati Saragih Madani, Arfi Ulya Mochamad Soelton Muhani Muhani, Muhani Nugraha, Aldi Satya Pradini, Gagih Putra, Suadi Sapta Putri, Oktavika Rahmad, Khozaeni Bin Sabillah, Hanum San Saputri, Zahwa Assabilliyah Sumarto, Agus Herta SUPRAPTO Thoullon, Muhammad Shirhan Widarta, I Gede Yanto Ramli