p-Index From 2019 - 2024
7.579
P-Index
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Mutiara: Jurnal Penelitian dan Karya Ilmiah

Tinjauan Indikator-indikator Pemenuhan Klaim dalam Proses Klaim Asuransi Jiwa pada PT. Prudential Life Assurance Syariah Cabang Binjai Kota Widia Angraini; Nur Ahmadi Bi Rahmani; Wahyu Syarvina
Mutiara : Jurnal Penelitian dan Karya Ilmiah Vol. 1 No. 6 (2023): Desember: Mutiara : Jurnal Penelitian dan Karya Ilmiah
Publisher : STAI YPIQ BAUBAU, SULAWESI TENGGARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59059/mutiara.v1i6.540

Abstract

This study aims to determine the indicators of claim fulfillment of the Life Insurance claim process at PT Prudential Life Insurance Syariah Binjai City Branch and to find out the causes of life insurance claims can be delayed or rejected at PT Pruential Life Isurance Binjai City Branch... The research used is descriptive qualitative. The results showed that in general there are four claim processes including claim notification, proof of claim documents, claim investigation and claim settlement. The four claim processes implemented by PT Prudential Life Assurance Syariah are quite simple and easy. The cause of the delayed claim is the lack of documents provided by the institution on behalf of the participants to the insurance company so that the claim is postponed until the file is completed at a predetermined time. The causes of rejected claims are as follows Customer dishonesty, Exclusion by the insurance company in paying the sum insured, The customer takes too long to submit a claim, The requirements when submitting a claim are incomplete, Non-payment of premiums by customers within a predetermined period. The cause of the delayed claim is the lack of documents provided by the institution on behalf of the participants to the insurance so that the claim is postponed until the file is completed at a predetermined time.
Co-Authors Abdi Satria Hasibuan Amanda Damayanti Nasution Amelia Putri Anastasya Br Ginting Andri Soemitra Annio Indah Lestari Annisa Rizka Amanda Aryaji Wardana Damanik Asmaul Husna Azhari Akmal Tarigan Azka Wardatul Hayyah Cici Winda Atila Cindy Clara Afifah Diana Diana Dimas Pratama Elsa Zulfita Erna Sipahutar Fauzi Arif Lubis Fauzi Arif Lubis Feri Wijaya Fitria Hanum Fitrianur Ahmad Sihombing Frissai Gusminar Mutia Gustrianingsih G Haris Al Amin Hendra Harmain Hendra Harmain Imsar2 Indah Aryani Ira Hairun Nisa Munthe Irani Eka Putri Pohan Isnaini Harahap Julfan Saputra Juni Anggriany Liska Febrianti Lisnawati . Liyundzira Nufikha M. Hizbullah Hasibuan Majalipa Awalia Marliyah Marliyah Marliyah Maryam Batubara Mei Habibah Dalimunthe Minta Ito Lubis Muhammad Anshari Hutasuhut Muhammad Ridwan Mukhammad As Alukal Huda Mei Fani Murni Sofiah Muslimatul Husnah Batubara Mustapa Khamal Rokan Mutiara Annisa Niki Aulia Nur Ahmadi Bi Rahmani Nur Hanisah Lubis Nurbaiti Nurbaiti Nurbaiti Nurhidayah Nurhidayah Nursantri Yanti Nurul Aini Siregar Putri Apriyani br Rangkuti Rahma Nur Azizah Pohan Raihan Zaky Hamtheldy Raudhah Jannatun Revika Revika Viola Azzahara Reza Febrian Ridho Fachrozie Rifki Akmal Tanjung Rio Ariangga Hutagalung Saparuddin Siregar Saparuddin Siregar Saparuddin Siregar Saragih, Fitriani Siti Hazrah Siti Rahimi Sri Ramadhani Sri Sudiarti Sri Sudiarti Sri Sudiarti Sri Wahyuni Sugianto Sugianto Tri Inda Fadhila Rahma Umi Khairani Utami R.A Padang Wahyu Andriansyah Naibaho Widia Angraini Yenni Samri Juliati Nasution Yunda Herliana Zizah Chairani Zuhrinal M. Nawawi