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All Journal Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) ABDI MOESTOPO: Jurnal Pengabdian pada Masyarakat Journal of Economics, Management, Entrepreneurship, and Business (JEMEB) Jurnal Transportasi, Logistik, dan Aviasi (JTLA) Jurnal Manajemen Bisnis Transportasi dan Logistik Mutiara: Multidiciplinary Scientifict Journal
Aswanti Setyawati
Institut Transportasi dan Logistik Trisakti
Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Industrial & Manufacturing Engineering Materials Science & Nanotechnology Mathematics Mechanical Engineering Social Sciences Transportation Other

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Journal : Jurnal Manajemen Bisnis Transportasi dan Logistik

 1 
Evaluation of the Implementation of Traffic on the Road in the School Safe Zone (ZoSS) in Depok Aswanti Setyawati; Mustika Sari; Sonya Sidjabat
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 7, No 1 (2021): Januari
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (199.056 KB) | DOI: 10.54324/j.mbtl.v7i1.633

Abstract

The implementation of the School Safe Zone (ZoSS) provision program in the Depok City area for early childhood education, basic education and education that has not been implemented optimally is in accordance with the objectives of implementing the ZoSS program. The purpose of this research is to increase traffic awareness in the area to school, where many parents, teachers and children do not care about good driving and care for the safety of themselves and others. The problem in this study is the lack of public awareness of how to get to the school area safely. The research method uses descriptive qualitative data collection methods by interviewing children who go to school in Depok and secondary data from journals. The results showed that the application of ZoSS in the city of Depok has been implemented with priority in 7 elementary schools (SD) with traffic signs and officers optimally.
STANDAR KINERJA OPERASIONAL TERMINAL MUSTIKA ALAM LESTARI DI PELABUHAN TANJUNG PRIOK Husni Hasan; I Made Indriani Darmiasih; Aswanti Setyawati
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 4, No 1 (2017): September
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v4i1.866

Abstract

The aim of the research is to be able to assess the activities undertaken by terminal operators because of the expected operational performance standard.. The problem of the research is that the operators or employees do not meet the expected standards of performance that have been set at Mustika Alam Lestari Terminal (MAL). This research used Developmental descriptive method. From the result of the study, there are four  indicators that have not  reached the standard of performance. First, waiting time (idle time) with standard 1 hour waiting time in 2016 which reached about 1.35 hours in which the results exceeds the standard set and declared by MALwhich  is not good. Second, it is about ET: BT (Effective Time: Birthing Time) with a standard of 75% though  in 2016 Mustika Alam Lestari  reached about 73%. Third, the standard of 24 boxes Box/Crane/Hour of Mustika Alam Lestari in 2016 only reached an average of 19.63 boxes.  The last is for delivery of containers with the standard set about 45 minutes but Mustika Alam Lestari terminal in 2016 reached  56.17 minutes for delivering the container. The sanctions or solutions made by the port authority as a regulator is to identify the performance of employees or operators that have not reached the expected standard and PT. Mustika Alam Lestari must provide an assessment or evaluation for improving employees performance.
TINGKAT KESESUAIAN KINERJA PELAYANAN KARGO PT ANGKASA PURA II (PERSERO) TERHADAP KEPENTINGAN MITRA USAHA Aswanti Setyawati; Jafar Shaddiq Assegaf
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 2, No 1 (2015): September
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v2i1.960

Abstract

The object of this study aimed to analyze the satisfaction of the expectations/ interests of business partners in the Cargo Terminal of Soekarno Hatta Airport in Semester 1 2014, with a population of 36 Business Partners. Through quantitative and qualitative methods with the Likert scale is used to find the level of suitability and Cartesian diagram, as well as methods Customer Satisfaction Index, appears clearly how the average value of the variable X or business partner satisfaction was 3.75. Meanwhile, the average value of the variable Y or expectations/ interests of business partners were 4.25. Meanwhile, the level of concordance between the variables X and Y variables amounted to 88.35%. This means not yet reached the optimum level of satisfaction, in actual, what is expected of business partners still needs special attention from the company. In a Cartesian diagram there is only one factor that goes in quadrant A is a factor of 2. In diagram B, there are five factors that go in it is a factor of 1, 3, 4, 8 and 9 --- In quadrant C, there are two factors, namely factor 6 and 7, were entering the quadrant D is a factor of 10 and 5. Customer Satisfaction Index scores conclude that the figures obtained Customer Satisfaction Index is 0.74, meaning that, although not yet reached a maximum, however, there is already a pretty good satisfaction felt by the business partner.
Pengaruh Kualitas Layanan dan Harga terhadap Kepuasan Pelanggan JNE Pusat di Tomang Jakarta Barat Sulistya Pribadi; Aswanti Setyawati; M. Iqbal Muldiansyah
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 8, No 1 (2022): Juni
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v8i1.1364

Abstract

Logistics services are fast-growing services due to the flow of information and goods, as well as higher consumption needs. This is also due to the development of the e-commerce business and people's desire to make transactions more practical and economical. PT. Tiki Jalur Nugraha Ekakurir (JNE), located in Tomang, West Jakarta, is a logistics service company that provides services for domestic and international goods delivery. JNE is always committed to providing the best service to achieve integrity and satisfying quality for its customers. This study aims to analyze the effect of service quality and price on customer satisfaction at JNE Pusat. The research method is quantitative, using a questionnaire distributed to 109 respondents who are JNE Pusat customers. The data is processed using SPSS 29, with instrument testing using validity and reliability tests. The methods of data analysis used are simple linear regression, multiple linear regression, t-test, f-test, and the coefficient of determination.The results of this study indicate that service quality and price have a positive and significant effect on customer satisfaction, with a determination coefficient of 58%. This means that 42% of customer satisfaction is influenced by other factors.
Efektivitas Pengelolaan Kapal Latih Muchlis Imanullah Arief; Buce Akhmad Syafaat; Hadijah Hadijah; Mochamad Furqon Rohyana; Egi Sugiawiharja; Aswanti Setyawati
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 8, No 1 (2022): Juni
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v8i1.1297

Abstract

The function of the training ship is as a place for education, training, demonstration and simulation at sea and as a laboratory for educational and teaching activities that develop and improve knowledge, skills, understanding and experience as well as attitudes on board. The aims of the research is to find out whether the management of the training vessel, study case on board KL MH Thamrin, is effective and efficient according to its function, and also to find out whether the management of the training vessel is optimal for human resource development under the Sea Transportation Human Resources Development, as well as to find out the legal and regulatory aspects that support implementation of training activities as a practical learning for cadets. The research’s method is qualitative descriptive. The results showed that the level of effectiveness of the management of the training vessel was effective in the purpose of familiarizing the cadets before carrying out marine practices on commercial vessels. However, there needs to be consistency in the duration of the training implementation. Guidelines for the implementation of training on training ships have not been implemented optimally. There needs to be assignments for lecturers/instructors on board. Programs and training on training ships have not been fully accommodated in the education and training curriculum.
Co-Authors Agus Triono Akhmad Eko Handoko Buce Akhmad Syafaat Denny Najoan Diah Ayu Wulandari Egi Sugiawiharja Fransiskus Kresna Aristiyanto Guntur Angkoso Hadijah Hadijah Husni Hasan I Made Indriani Darmiasih I Nyoman Adi Putra Irwan Chairuddin Jafar Shaddiq Assegaf Jerry Indrayanto Baka M. Iqbal Muldiansyah Masjraul Hidayat Mochamad Furqon Rohyana Muchlis Imanullah Arief Muhamad Fajar Nugraha Mustika Sari Nofrisel Nofrisel Sarinah Sihombing Simon Gultom Sirait, David Pandapotan Sonya Sidjabat Sulistya Pribadi Susanto, Primadi Candra Susanty Handayani Yana Tatiana Yosi Pahala