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Journal : Jurnal Dinamika Ekonomi dan Bisnis

Faktor-Faktor Yang Mempengaruhi Organizational Citizenship Behavior (Studi Pada Pegawai KPP Madya Semarang) Purwandi Purwandi; Tristiana Rijanti
Jurnal Dinamika Ekonomi & Bisnis Vol 19, No 1 (2022)
Publisher : Universitas Islam Nahdlatul Ulama Jepara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34001/jdeb.v19i1.3181

Abstract

The purpose of this study is to analyze the influence of servant leadership and career development on Organizational Citizenship Behavior (OCB) of KPP Madya Semarang employees. It analyzes the influence of servant leadership, career development and OCB on employee performance of KPP Madya Semarang and analyzes OCB which mediates the effect of servant leadership and career development on employee performance of KPP Madya Semarang. The population in this study were all employees in the KPP Madya Semarang consisted of 108 people. The sample were 108 employees of KPP Madya Semarang obtained from census sampling technique. The data collection method used a questionnaire. The data were analyzed using linear regression analysis. The results showed that servant leadership had a significant positive effect on Organizational Citizenship Behavior (OCB). Career development had a significant positive effect on Organizational Citizenship Behavior (OCB). Servant leadership had a positive and significant effect on employee performance. Career development had a significant positive effect on employee performance. OCB had a significant positive effect on employee performance. OCB mediated the effect of servant leadership on employee performance. OCB mediated the effect of career development on employee performance. 
Co-Authors 08.05.51.0135 Sigit Kusprihanto 10.05.51.0102 Fajar Wahyu Aristama 1142020111 Zaenita Elmeida, 1142020111 12.5202.0209 Puguh Priyambodo, 12.5202.0209 1252020029 Ulfa Noviana 1352020077 Eli Pusriyanto, 1352020077 13520220071 Didah Zakiah Oktaviani, 13520220071 Agus Budi Santoso Ahmadi Ahmadi Ainun Nadiroh, Lisa Khoridatul Anisa Ayu Hartaningtyas, 14.05.51.0007 Anita Zusrotun Nafiah, 14.05.51.0181 Askar Yunianto Bambang Suko Priyono Berlian Agustina Mahardhika Catur Setyaji Devi Febriyanti Dian Suprapti Dita Fitria Hapsari Dwi Dwi Kristiyanti Endang Tjahjaningsih Epy Rupiningsih, 14.05.51.0072 Epy Rupiningsih, 14.05.51.0072 Euis Soliha Farah Sariati Farah Sariati Feri Lupiana, Feri Haris Ihsanil Huda Ibrahim Yusuf Ima Nurshilasari Insan Khusnulailah A'syaroh Insan Khusnulailah A'syaroh Intan Mayasari, 13.05.51.0031 Intan Mayasari, 13.05.51.0031 Kasmari . Kis Indriyaningrum Krisdayanti, Fitri Kurnia, Dyna Lady Nurdianti, 14.05.51.0246 Laksmintari Dewi Paramitha Liana, Lie Lie Liana . Lisa Khoridatul Ainun Nadiroh Melisa Candra Kirana Moh. Abdul Hakim Muarifudin Muarifudin Naili Afifah Ningsih, Sofia Noor Sa'adah Norma Rahmatika Hadi Armika Noviana, Ulfa Nugroho, Heri Prasetiyo Nur Aminin Purwandi Purwandi Rifki Alan Aldiansyah Robertus Basiya Sari, Lisa Puspita Sarwindah . Sih Darmi Astuti Sofia Ningsih Sofiya Ningsih Sri Rahayuningsih Vita Mei Dwi Ariyanti WINDA ARISTA DEVI SAPUTRI, 15.05.51.0222 Yang Marcella Devina Santoso Yeni Puspita Yesicha Hedhi Ekklesia, 13.05.51.0217 Yesicha Hedhi Ekklesia, 13.05.51.0217 Yofita Sandra, S.Pd., M.Pd., Zico Farlin, Dr. Budiwirman, M.Pd., Yonar Wijaya Zara Ain Nurul Jannah