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Journal : Diponegoro Journal of Management

Analisis Pengaruh Daya Tarik Iklan dan Kelompok Acuan terhadap Perpindahan Merek pada Laptop Toshiba dengan Citra Merek Sebagai Variabel Intervening (Studi Kasus pada eks-Konsumen Toshiba di Kota Semarang) Hanif, Muhammad Haidar; Soesanto, Harry
Diponegoro Journal of Management Volume 6, Nomor 4, Tahun 2017
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

Tight Industrial Competition makes Toshiba brand laptops has declined percentage in Top Brand Index for three consecutive years although its position is currently still ranked second, but at the same time other brands have increased their Top Brand Index. This study aims to analyze the influence of advertise appeals variable and the reference group into brand switching on Toshiba laptops with brand image as intervening variable. The technique used in sampling on this study is non probability sampling with 130 respondents who have the criteria ever used Toshiba brand laptop and switch into other brands. The analysis method used is maximum likelihood test with AMOS program 22.0 version.The results showed that the advertisement appeals and reference groups have a positive effect on brand switching either directly or through brand image variables. Where the variable of advertisment appeal has the greatest influence on brand switching, followed by brand image and the last is the reference group.
PENGARUH ATMOSFER KAFE, DAYA TARIK PROMOSI, DAN VARIASI PRODUK TERHADAP KEPUTUSAN PEMBELIAN DENGAN CITRA MEREK SEBAGAI VARIABEL INTERVENING (Studi Pada Kafe Blackbone Coffee Banyumanik, Semarang) Lestari, Yessi; Soesanto, Harry
Diponegoro Journal of Management Volume 6, Nomor 4, Tahun 2017
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

Food business is one of the favorite business in Semarang, especially café. It’s proven with the rising of the growth number by 2010 to 2016 in Semarang area. One of the favorite café is Blackbone Coffee, located in Banyumanik. The tight competition in this business become one of the factor of decreasing selling in Blackbone Coffee. Therefore creative ideas are needed to hold the business on.The  goal  of  this  study  is  to  explain  the  influence  of  the  café’s  atmosphere, promotion appeal, and product’s variety to the purchase decision, where the brand image is used as the intervening variable between the café’s atmosphere, promotion appeal, and product’s variety of the purchase decision in the Blackbone café. Those factors have the biggest impact in the purchase decision by the customers. Sample were collected from 100 respondents. Respondents' answers were analyzed by Multiple Linear Regression using SPSS program.The result show that café’s atmosphere, promotion appeal, and product variety has positive and significant impact on brand image variable. 0,383 for café atmosphere, 0,161 for promotion appeal, and 0,459 for product variety. Brand image as the intervening variable has positive and significant impact on purchase decision variable with 0,443.
ANALISIS PENGARUH HARGA, KUALITAS PRODUK, DAN KESADARAN MEREK TERHADAP KEPUASAN PELANGGAN DAN IMPLIKASINYA TERHADAP LOYALITAS PELANGGAN (Studi pada Mahasiswa Pengguna Kartu Simpati di Wilayah Kota Semarang) Ramadhani, Reinisa; Soesanto, Harry
Diponegoro Journal of Management Volume 5, Nomor 3, Tahun 2016
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

This research is motivated by a decrease in the level of customer satisfaction with Simpati cards that indicate a decline in consumer loyalty to the Simpati Card. With the existing problems, this study aimed to examine the effect of pricing, product quality and brand awareness on consumer loyalty premises customer satisfaction sebgai intervening variables.This research was conducted by using multiple regression analysis. Samples in this study of 100 respondents Simpati Card users in the city of Semarang. In this penenlitian there are models with price, product quality and brand awareness as independent variables, as intervening customer satisfaction, and customer loyalty as the dependent variable. By using the software SPSS for windows.The results of research showing that price, the consumer quality, and brand awareness positive and significant impact on consumer satisfaction with the results = 0,198  + 0,451  + 0,336 s well as consumer satisfaction is positively and significantly with the results = 0,844
ANALISIS CONSUMER ETHNOCENTRISM DAN PERCEIVED VALUE TERHADAP MINAT BELI KONSUMEN DENGAN BRAND IMAGE SEBAGAI MEDIATOR Permatasari, Meirina Indah; Soesanto, Harry
Diponegoro Journal of Management Volume 4, Nomor 3, Tahun 2015
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

This study aimed to analyze the influence of consumer ethnocentrism and perceived value to purchase intention using brand image as mediator study case on consumer of Batik Semarang. This study used two independent variables are consumer ethnocentrism and perceived value, purchase intention variable as a dependent variable and then brand image variable as an intervening variable.            Simple random sampling method is used for this research. Sample were collected from 100 respondents who ever had experienced to buy Batik Semarang. Multiple regression analysis is used for this study.            The results showed that consumer ethnocentrism have positive effect to brand image, perceived value have positive and significant effect to brand image and consumer ethnocentrism, perceived value, brand image have positive and significant effect to purchase intention.
ANALISIS PENGARUH IKLAN DAN KREDIBILITAS ENDORSER TERHADAP BRAND AWARENESS UNTUK MENINGKATKAN BRAND ATTITUDE PRODUK MINUMAN ISOTONIK MEREK MIZONE Putranto, Budiawan Dwi; Soesanto, Harry
Diponegoro Journal of Management Volume 5, Nomor 1, Tahun 2016
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

The Problems in this study is less understood by consumers in the delivery of advertising, in addition to the celebrity used in advertising is less famous.This study aims to analyze the effects arising from the advertisement and endorser credibility on brand awareness and its impact on brand attitude of the product brand Mizone isotonic. The variables used in this study is an advertisement and endorser credibility as an independent variable, then the brand awareness as a latent variable and brand attitude as the dependent variable. The sample in this study a total of 120 respondents, partly students of the University of Muria Kudus S1 ever consume isotonic drink brands Mizone. The method used is purposive sampling by distributing questionnaires to the respondents. This study uses data analysis using analytical techniques Structural Equation Model (SEM), the analysis includes: a test measurement models, test confirmatory factor analysis, test CFA exogenous, test CFA endogenous, test the full model SEM, test data normality, test regression weight SEM , test reliability and test Sobel. Based on the results of Structural Equation Model (SEM) above shows that advertising (X1) and the credibility of the endorser (X2) significant effect on brand awareness (Y1) Mizone brand isotonic drinks products with regression coefficient of 0.555 and 0.372. While brand awareness (Y1) significantly influencethe brand attitude (Y2) Mizone brand isotonic drinks products with regression coefficient of 0.534.
ANALISIS PENGARUH PERSEPSI KUALITAS PELAYANAN DAN PERCEIVED VALUE TERHADAP KEPUASAM RELIGIUS UNTUK MENINGKATKAN MINAT MENABUNG ULANG (STUDI PADA BNI SYARIAH SEMARANG) Al Kanzu, Hibba; Soesanto, Harry
Diponegoro Journal of Management Volume 5, Nomor 2, Tahun 2016
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

The problem in this research is a decrease in the amount of third party funds (savings) are decreased and the high number of closing the savings account of Islamic banking. This research aims to test the power of perceived service quality and perceived value to religious satisfaction to improve consumer resaving interest in an Islamic Banking in semarang (study in BNI Syariah). This study using three independent variable is perceived service quality and perceived value , variable resaving intention consumer as a dependent variable and variable religious satisfaction as intervening.A method of this research technique using probability sample that is random sampling and clusters of sampling to sample as many as 100 of respondents in the middle class and over who had bought an apartment in semarang .A method of data analyst using a technique double regression analysis , the analysis includes: test the validity of , a test of reliability , test the assumption of the classics , linear regression test doublet test , test f , test the coefficients determined and test sobel.The results show significant and positive effect perceived service quality to religious satisfaction and resaving intention, significant and positive effect perceived value to religious satisfaction and repurchase intention, and then significant and positive effect religious satisfaction to repurchase intention.
“ANALISIS PENGARUH KUALITAS PRODUK DAN BRAND IMAGES TERHADAP BEHAVIOURAL INTENTION PADA KONSUMEN ANTIMO DI KOTA SEMARANG”. Ragatantya, Vega Cyndra; Soesanto, Harry
Diponegoro Journal of Management Volume 5, Nomor 2, Tahun 2016
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

This study examined the effect of product quality and brand image of behavioral intention. This research was conducted on consumers who consume products Antimo in Semarang.The population in this study are the people who use Antimo in Semarang, samples in this study were 96 respondent . Which in this study used a sampling technique by purposive sampling or sampling based on certain criteria , namely Semarang people who have been taking medicine Antimo more than 2 time , domiciled in the city of Semarang and is in the Region Bus Terminal and Bus Pool in Semarang.Based on hypothesis testing has proven that there is a positive influence between the brand image of the behavioral intention. there are positive influence between the quality of product to behavioral intention.
ANALISIS PENGARUH DAYA TARIK IKLAN DAN SELEBRITI ENDORSER PADA PROMO AdaAQUA TERHADAP MINAT BELI AMDK MEREK AQUA DENGAN CITRA MEREK SEBAGAI VARIABEL INTERVENING (Studi Kasus pada Mahasiswa S1 di Jawa Tengah dan DIY) Anggi, Venny Faradika; Soesanto, Harry
Diponegoro Journal of Management Volume 5, Nomor 3, Tahun 2016
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

This study aimed to analyze the influence of advertising appeal and celebrity endorser in the AdaAQUA promotion to purchase intention of AQUA using brand image as mediator. Simple random sampling method is used for this research. Samples were collected from 153 respondents who watch AdaAQUA promo's ads on TV. Multiple regression analysis is used for this study. The results showed that the advertising appeal has positive and significant effect to brand image, celebrity endorser has positive effect to brand image, advertising appeal has positive to purchase intention, celebrity endorser and brand image have positive and significant effect on purchase intention.
PENGARUH CELEBRITY ENDORSER DAN WORD OF MOUTH TERHADAP MINAT UNTUK BERPINDAH MEREK (BRAND SWITCHING) DENGAN PERCEIVED VALUE SEBAGAI MEDIASI (Studi pada Konsumen Produk Kosmetik Wardah) Riani, Devi; Soesanto, Harry
Diponegoro Journal of Management Volume 4, Nomor 2, Tahun 2015
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

Competition in business area which more competitive provides opportunities for consumers to be more flexible for choosing products that are needed or wanted. It does provoke a phenomenon that is increasing and variance of products offered by the company, it’s cause consumers are vulnerable to do brand switching. Because of that, companies need to know how to retain existing customers not to move to the competitor brand. One of the way is to create value (perceived value).The purpose of this study is to analyze the effect of celebrity endorser and word of mouth to perceived value, the effect of perceived value to brand switching, and the effect of celebrity endorser to brand switching. This study is conducted to consumers who have taken certain cosmetics and move to Wardah. The samples in this study were 135 respondents. The method of data collected through questionnaires. The sampling method in this study is a non-probability sampling with purposive sampling technique. This study uses analytical techniques of Structural Equation Model, which is estimated by AMOS 21.0.The Result show that the celebrity endorser has a positive and significant effect on perceived value, word of mouth has a positive and significant effect on perceived value, perceived value has a positive and significant effect on brand switching, but celebrity endorser does not significantly effect on brand switching.
PENGARUH GAYA HIDUP, KUALITAS PRODUK, DAYA TARIK PROMOSI TERHADAP KEPUTUSAN PEMBELIAN TISU TESSA MELALUI CITRA MEREK (Studi Pada Mahasiswa S1 Fakultas Ekonomi dan Bisnis Universitas Diponegoro) Pratidina, Nissa Gin Ajeng; Soesanto, Harry
Diponegoro Journal of Management Volume 7, Nomor 3, Tahun 2018
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

               The modernization of the lifestyle of a practical and fast-paced society, tissue is now a must-have or carry when traveling. The high competition of tissue production does not make PT Graha Kerindo Utama as Tessa producer afraid to produce environmentally friendly tissue. Although retail stores are now rampant circulating in Indonesia can be a threat and challenge because they are able to produce tissues with a cheaper price. This allows Tessa's tissue is no longer a top priority in consumer purchases.                The purpose of this study was to analyze the influence of lifestyle, product quality, promotion to purchasing decisions through brand image. This study uses five variables those are lifestyle, product quality, promotion, brand image, and purchase decision.The study testing the hypothesis using the data as much as 102 respondents. Analytical techniques used in this study using software program SmartPLS version 2.0. This study was conducted to consumers who have used Tessa tissue, where the respondents are university student of bachelor Faculty of Economics and Business. The number of samples in this study were 102 respondents. Data collection method is done through questionnaire. sampling technique in this research is purposive sampling. This research uses Structural Equation Model (SEM) analysis technique, which is estimated using SmartPLS 2.0 program.            The results of this studied indicate that lifestyle have positive and significant effect on brand image, product quality have positive and significant effect to brand image, attractiveness of promotion have positive and significant effect to brand image, brand image have positive and significant influence on purchasing decision, and significant to the purchase decision. While the attractiveness of promotion has a positive but not significant effect on purchasing decisions.
Co-Authors Adi, Rifqi Nugroho Ahyar Yuniawan Alfi Ramdhani Putrakoranto Amie Kusumawardhani, Amie Andra, Agam Atylla Andriyani Andriyani Apriando, Joni Putra aprianti, prilia nurfina Arief Hidayat Arriskoni, Muhammad Anas Astarina Aria Dewi, Astarina Augusty Tae Ferdinand Aula, Maulida Budiawan Dwi Putranto, Budiawan Dwi Christianto, Andreas Andy Dani Pratiwi, Dani Devi Resti, Devi Devi Riani, Devi Farida Indriani Gemilang,, Izhhar Ghani Annafi Satriadi, Ghani Annafi Giovani Erlitna, Kesia Hanif, Muhammad Haidar Hasanah, Emy Yatul Hibba Al Kanzu, Hibba I Made Sukresna Indriyani, Farida Kurniawan, Hendy Kurniawan, Rizal Mahdi Lestari, Yessi M. Rizky Putra Perdana, M. Rizky Putra Mahfudz Mahfudz Mahfudz Mahfudz Mariska, Angela Meirina Indah Permatasari, Meirina Indah Mindo Yumanda Siboro, Mindo Yumanda Mudiantono Mudiantono Muslich, Mukhammad Mutmainah, Arifia Chamiatun Nababan, Jelita Safitri Najib, Muhammad Alfiyan Nida Fadhila, Nida Novita, Elvira Nugraha Fitra Andani, Nugraha Fitra Nurul Hidayati Perkasa KS, Nicholas Anggada Pratidina, Nissa Gin Ajeng Ramadhan, Gear Ratna, Maria Moniqua Reinisa Ramadhani, Reinisa Rindiet Akbar Wibawanto Rionaldo, Richo Rr. Selli Nisrina Faradila, Rr. Selli Nisrina Sari, Bekti Pradina Satria Avianda Nurcahyo Sitorus, Beatrik Yosephine Subeno, Edi Sugiarto S Sugiono Sugiono Sulistiyawati, Erika Sumarno . Susilo Toto Raharjo Sutopo Sutopo Syuhada Sufian Thauhid, Sandy Baytu Ulumiyah, Lailis Vega Cyndra Ragatantya, Vega Cyndra Venny Faradika Anggi, Venny Faradika Widhiaswara, Isnaeni Agustin Wisnu Pamenang Yashinta Asteria Norhermaya, Yashinta Asteria Yolanda, Rilla Yuda Supriyanto Yulianto, Muhammad Rizal Yulianto, Yana