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All Journal Lontar Komputer: Jurnal Ilmiah Teknologi Informasi Jurnal Ilmiah Teknologi Informasi Asia JURNAL MEDIA INFORMATIKA BUDIDARMA Jurnal Teknologi Informasi dan Komputer SINTECH (Science and Information Technology) Journal Jurnal Infomedia Matrik : Jurnal Manajemen, Teknik Informatika, dan Rekayasa Komputer J-SAKTI (Jurnal Sains Komputer dan Informatika) IJISTECH (International Journal Of Information System & Technology) JURIKOM (Jurnal Riset Komputer) Building of Informatics, Technology and Science IJISTECH JURPIKAT (Jurnal Pengabdian Kepada Masyarakat) JPM: JURNAL PENGABDIAN MASYARAKAT Journal of Informatics Management and Information Technology PROFICIO: Jurnal Pengabdian Masyarakat J-SAKTI (Jurnal Sains Komputer dan Informatika) JSIKTI (Jurnal Sistem Informasi dan Komputer Terapan Indonesia) International Journal Of Computer, Network Security and Information System (IJCONSIST) JOMLAI: Journal of Machine Learning and Artificial Intelligence Jurnal Pengabdian Masyarakat Sains dan Teknologi Jurnal Pengabdian Masyarakat Tapis Berseri (JPMTB) Journal of Social Work and Empowerment
Ni Luh Wiwik Sri Rahayu Ginantra
Institut Bisnis Dan Teknologi Indonesia
Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Astronomy Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Medicine & Pharmacology Public Health Social Sciences Transportation Other

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Journal : SINTECH (Science and Information Technology) Journal

 1 
Sistem Pakar Diagnosa Error Sistem Pada “PT. Danaco Global Solusi – OXY System” Menggunakan Metode Certainty Factor Berbasis Web Ginantra, Ni Luh Wiwik Sri Rahayu; Sandi, Victor Ari
SINTECH (Science and Information Technology) Journal Vol 1 No 1 (2018): SINTECH Journal Edisi April 2018
Publisher : LPPM STMIK STIKOM Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1330.137 KB) | DOI: 10.31598/sintechjournal.v1i1.227

Abstract

In building a system can’t be separated from an error where for a company that works in Building a software this will be very dangerous if not quickly Handled, certainly beside with quickly also need to be handled accurately. Expert systems can be a solution where the expert system is capable of recording a person's ability to think or reason. Thought or reasoning of an expert will be used to diagnose from some of the symptoms that exist to conclude error with expert's specified weight while the belief to symptoms that are not certain will be determined by the user and determined using Certainty Factor method that can calculate the value of uncertainty so that error fixed can be concluded. The results of the implementation is 2 diagnosis with the highest level of confidence and the step to handling. Other results is the system accuracy by performing a comparison between the results of the diagnosis system to the actual event so that the accuracy is 91.667%
Sistem Pakar Diagnosa Error Sistem Pada “PT. Danaco Global Solusi – OXY System” Menggunakan Metode Certainty Factor Berbasis Web Ni Luh Wiwik Sri Rahayu Ginantra; Victor Ari Sandi
SINTECH (Science and Information Technology) Journal Vol. 1 No. 1 (2018): SINTECH Journal Edition April 2018
Publisher : LPPM STMIK STIKOM Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31598/sintechjournal.v1i1.227

Abstract

In building a system can’t be separated from an error where for a company that works in Building a software this will be very dangerous if not quickly Handled, certainly beside with quickly also need to be handled accurately. Expert systems can be a solution where the expert system is capable of recording a person's ability to think or reason. Thought or reasoning of an expert will be used to diagnose from some of the symptoms that exist to conclude error with expert's specified weight while the belief to symptoms that are not certain will be determined by the user and determined using Certainty Factor method that can calculate the value of uncertainty so that error fixed can be concluded. The results of the implementation is 2 diagnosis with the highest level of confidence and the step to handling. Other results is the system accuracy by performing a comparison between the results of the diagnosis system to the actual event so that the accuracy is 91.667%
Penerapan Metode E-Service Quality Terhadap Pengukuran Tingkat Kepuasan Penggunaan Marketplace Wayan Gede Suka Parwita; I Gusti Ayu Agung Diatri Indradewi; Made Suci Ariantini; Ni Luh Wiwik Sri Rahayu Ginantra; I Kadek Andika Putra
SINTECH (Science and Information Technology) Journal Vol. 5 No. 2 (2022): SINTECH Journal Edition Oktober 2022
Publisher : Prahasta Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31598/sintechjournal.v5i2.1236

Abstract

Intense competition makes various existing markets must be able to provide the best and satisfaction for users to win the existing competition. In the review of the JD.ID application during versions 6.3 and 6.4 there were several user complaints that led to system and service quality problems. Service quality is one of the factors supporting the success or failure of an information system to provide satisfaction to its users. The purpose of this study was to determine how the influence of electronic service quality (e-service quality) on user satisfaction in the JD.ID application. The type of analysis used in this study is simple regression analysis with descriptive analysis to describe a generalization or explain the research subject based on the dimensions of e-service quality, so that an overview of the effect of e-service quality on user satisfaction can be obtained. The processed data was obtained from distributing questionnaires by using the google form. The results showed that the majority of JD.ID marketplace users in Badung Regency were women. The test results show that e-service quality which consists of dimensions of efficiency, system availability, fulfillment, privacy, responsiveness, compensation, and contact has a significant influence on user satisfaction and has a strong correlation, meaning that the higher the service quality JD has. ID, the higher the level of satisfaction of JD.ID users. It can be said that the service quality of JD.ID is quite good in providing user satisfaction.
Co-Authors Abdi Rahim Damanik Aditya Penanta Asana, I Made Dwi Putra Atmaja, Ketut Jaya Christina Purnama Yanti Christina Purnama Yanti Christina Purnama Yanti Christina Purnama Yanti Christina Purnama Yanti Dewa Ayu Putri Wulandari Dewa Ayu Putri Wulandari Dewa Ayu Putri Wulandari Dewa Gede Toraja Faisal Amir Gede Surya Mahendra GS , Achmad Daengs I Gede Iwan Sudipa I Gusti Agung Indrawan I Gusti Ayu Agung Diatri Indradewi I Kadek Andika Putra I Kadek Budi Sandika I Ketut Sutarwiyasa Ida Bagus Gede Anandita Ida Bagus Gede Anandita Ida Bagus Rama Dwipayana Ika Okta Kirana Ilham Tri Maulana Jasmir Komang Kurniawan Widiartha Made Suci Ariantini Mahmuda Lailiya Mhd Ali Hanafiah Ni Kadek Ariasih Ni Kadek Bumi Krismentari Ni Kadek Nita Noviani Pande Ni Luh Putu Mery Marlinda Ni Nyoman Ayu J Sastaparamitha Ni Putu Adelia Indah Paramita Ni Putu Suci Meinarni Ni Wayan Eva Agustini Ni Wayan Wardani Ni Wayan Wardani Pande Putu Sukma Awantari Pressa Persana Surya Saputra Putu Surya Wedra Lesmana Samsul Lutfi Sandi, Victor Ari Silfia Andini Surya Hendraputra Theresia Hendrawati Victor Ari Sandi Wanto, Anjar Wayan Gede Suka Parwita Winatha, Komang Redy