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Pengaruh Komunikasi Terapeutik Perawat Terhadap Kepuasan Pasien di Rawat Jalan RSUD Jogja Kusumo, Mahendro Prasetyo
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 6, No 1 (2017): April
Publisher : Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.6130

Abstract

The Objective of this study is to know influence of nurse therapeutic communication to satisfaction of patients satisfaction in RSUD Yogyakarta. The study was a quantitative research methods such as surveys of descriptive inferential research with cross sectional approach. Number of samples in this research is 285 sample in inpatient and 140 in emergency room. The instrument used  a questionnaire. Analysis of data using multiple linear regression. This study show that there is the influence of therapeutic communication nurse to satisfaction of outpatients and Emergency room in RSUD  Yogyakarta, and orientation phase is a phase that most influence on patient satisfaction. The most influential to therapeutic communication is termination stage.
The Effect of Dietary Changes in Controlling the Hypertension in Sleman Yogyakarta Kusumo, Mahendro Prasetyo; Anggraini, Panji Tutut
Kes Mas: Jurnal Fakultas Kesehatan Masyarakat Vol 13, No 2 (2019): Kes Mas: Jurnal Fakultas Kesehatan Masyarakat
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (51.302 KB) | DOI: 10.12928/kesmas.v13i2.13351

Abstract

Background: Hypertension is the disease with the highest number of cases among patients who visit primary care. Most hypertension is caused by a poor diet. One of the main causes of hypertension is poor food control. This study aimed to know the effect of diet control education intervention against the behavior changes in controlling the blood pressure for hypertensive patients. Methods: This study used the quasi-experimental design with pre-test and post-test with a control group. The intervention and control groups were chosen through the implemented criteria of inclusion and exclusion. The used sampling technique was a simple random sampling. There were 84 subjects of hypertensive patients. The subjects were divided into two groups, i.e., 42 patients (intervention group) and 42 patients (control group). The intervention was done for six weeks. Result: There were differences in dietary control behavior changes between the control and intervention groups. The intervention group had significant (p<0,05) change,1.41 while control group had decreased in score (∆) (0.47) where the value of p was not significant, (p>0.05). The average value of systolic blood pressure for the intervention group was 4.47 mmHg/5.17 mmHg, and the increase of the average value of systolic blood pressure was 3.63 mmHg/5.95 mmHg for the control group. Conclusion: Dietary control education influences blood pressure control for hypertensive patients.
Physical Activity Patterns in Lecturers During Covid-19 Pandemic: A Qualitative Study Kusumo, Mahendro Prasetyo
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 10, No 1 (2021): April
Publisher : Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v10i1.10829

Abstract

A sedentary lifestyle has associated with the work of a lecturer. A sedentary lifestyle is one of the Non-Communicable Diseases (NCDs) causes. This study aims to explore physical Activity Patterns in Lecturers during the COVID-19 Pandemic. This study used qualitative research from July to September 2020. Interviews were conducted with sixteen lecturers is divided into two groups. The data collection was through in-depth interview techniques by telephone. Participants were determined by purposive sampling. The number of participants is seventeen. The analyzing data process through transcripts, coding, and determining themes was performed using In-Vivo software. Credibility criteria and triangulation is done to ensure valid data. The results of this study show that the desired pattern of physical activity is to use free time, even though they have difficulty managing time and lack motivation. There is a need for health policy at the university to apply a healthy lifestyle, such as walking between buildings, using stairs, doing independent exercise between working hours, procuring bicycles for transportation between buildings, and maximizing sports facilities management. Conclusion: The physical activity pattern of lecturers mostly utilizes the free time to walk between buildings, go to mosques, and long distances parking to the premises in the university environment.
Barriers Barriers to Physical Activity Programs in Patients with Type 2 Diabetes Mellitus (T2DM) in Yogyakarta: A Qualitative study Kusumo, Mahendro Prasetyo; Kusumawati, Wiwik
Unnes Journal of Public Health Vol 11 No 1 (2022): Articles in Press
Publisher : Universitas Negeri Semarang (UNNES) in cooperation with Association of Indonesian Public Health Experts (Ikatan Ahli Kesehatan Masyarakat Indonesia (IAKMI))

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/ujph.v11i1.43917

Abstract

The difficulty of the community to understand health behavior is the main cause of poor physical activity behavior. The aim of this study is to explore health education barriers to controlling blood glucose patient with DM in primry health care. The Forum Group Discussion (n = 22) and interview (n = 5) methods were to explore the patient's desire to overcome educational barriers. Informants were patients with DM aged of 26-69 year-old from two community health center and two private health center in Sleman Regency, Indonesia. The questions were around barriers to physical activity programs for controlling blood glucose. The data were analyzed using Opencode. Boring educational training is the leading cause of physical activity and dietary control in patients with DM. Formal language in delivering material is the cause of patient boredom to take part in the training. Despise and feeling of anxiety to ask questions during the educational procedure that the patient feels. Also, in terms of health service providers, limited human resources have resulted in a lack of maximum education programs for patients with DM in Yogyakarta.Tense atmosphere and language that is difficult to understand have a negative impact on patient behavior to change physical activity behavior and controlled eating patterns in patients with DM.
Complaint Handling Management at St. Rafael Cancar General Hospital Lubis, Debi Christian; Nuryakin, Nuryakin; Kusumo, Mahendro Prasetyo
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 4, No 3 (2021): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v4i3.2185

Abstract

Hospital patients can respond to meet the expectations and realities of the health service they received. If it does not meet their expectations, there will be dissatisfaction. Consumer dissatisfaction is conveyed in the form of criticism and complaints, so good complaint management is required to provide an early warning system to anticipate serious safety incidents resulting in patient dissatisfaction. This includes complaints at St. Rafael Cancar General Hospital, Manggarai, East Nusa Tenggara, where most patients complained about the completeness of inpatient and outpatient services, resulting in a review of the Management of Complaint Handling in Health Services at St. Rafael Cancar General Hospital. This research was conducted on internal management and external patients at St. Rafael Cancar General Hospital, Manggarai, East Nusa Tenggara using qualitative descriptive method with observation and interview with public relations division and patients who have been treated at St. Rafael Cancar General Hospital. The results showed that the management of complaint handling at St. Rafael Cancar General Hospital has not implemented a tiered line of responsibility for complaints. The Public Relations Department often has a role as a complaint resolution party, even though its main function is as a mediator between customers and related units in the management of complaint handling at St. Rafael Cancar General Hospital. Supervision and documentation of complaints at St. Rafael Cancar General Hospital has not developed a Hospital Complaint Management Information System for the effectiveness of complaint resolution control. Patient evaluations showed that they were quite satisfied with the service and follow up on the complaints they have submitted, but there were some service facilities that they think still lacking.
Pengaruh Komunikasi Terapeutik Perawat Terhadap Kepuasan Pasien di Rawat Jalan RSUD Jogja Kusumo, Mahendro Prasetyo
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 6, No 1 (2017): April
Publisher : Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.6130

Abstract

The Objective of this study is to know influence of nurse therapeutic communication to satisfaction of patients satisfaction in RSUD Yogyakarta. The study was a quantitative research methods such as surveys of descriptive inferential research with cross sectional approach. Number of samples in this research is 285 sample in inpatient and 140 in emergency room. The instrument used  a questionnaire. Analysis of data using multiple linear regression. This study show that there is the influence of therapeutic communication nurse to satisfaction of outpatients and Emergency room in RSUD  Yogyakarta, and orientation phase is a phase that most influence on patient satisfaction. The most influential to therapeutic communication is termination stage.
Barriers to Understanding Health Education in Patients with Diabetes Mellitus (DM) in Yogyakarta: Qualitative Study Kusumo, Mahendro Prasetyo; Kusumawati, Wiwik
Unnes Journal of Public Health Vol 11 No 1 (2022): Unnes Journal of Public Health
Publisher : Universitas Negeri Semarang (UNNES) in cooperation with Association of Indonesian Public Health Experts (Ikatan Ahli Kesehatan Masyarakat Indonesia (IAKMI))

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/ujph.v11i1.43917

Abstract

Poor physical activity behavior has its roots in a lack of understanding of the importance of healthy living. This study explores health education barriers to controlling blood glucose in a patient with DM in primary health care. The Forum Group Discussion (n = 22) and interview (n = 5) methods were used to explore the patient’s desire to overcome educational barriers. Informants for the study were patients with DM aged between 26-69 years from two community health centers and two private health centers within Sleman Regency, Indonesia. The informants were then questioned about barriers to physical activity programs for controlling blood glucose. The data collected was analyzed using Opencode, and the results revealed that boring educational training is the leading cause of physical inactivity and dietary control in patients with DM. Furthermore, the use of formal language in delivering material is the cause of patient boredom to take part in the training. Also, limited health human resources have resulted in a lack of maximum education programs for patients with DM in Yogyakarta. Therefore, a tense atmosphere and the use of complex language have a negative impact on patients to change physical activity and control eating patterns.
Perilaku diet, Aktivitas Fisik dan Tekanan Darah Pasien Hipertensi di Klinik Pratama Widuri Kabupaten Sleman: Perlukah Program Lifestyle Modification? Panji Tutut Anggraeni; Titiek Hidayati; Mahendro Prasetyo Kusumo
Health Sciences and Pharmacy Journal Vol 2, No 1 (2018)
Publisher : STIKes Surya Global Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (134.622 KB) | DOI: 10.32504/hspj.v2i1.25

Abstract

Hipertensi adalah suatu keadaan dimana tekanan darah sistolik ≥140 mmHg dan tekanan darah diastolik ≥90 mmHg, dengan lifestyle modification sebagai salah satu tatalaksana non farmakologis utama yang dapat meningkatkan keberhasilan terapi. Penelitian ini mempunyai tujuan untuk mengetahui gambaran perilaku diet dan aktivitas fisik pasien hipertensi di Klinik Pratama Widuri Kabupaten Sleman. Penelitian ini menggunakan desain cross sectional dengan pemilihan sampel menggunakan metode simple random sampling. Total sampel sebanyak 84 responden. Kategori perilaku diet dihitung menggunakan kuesioner yang diadopsi dari Pennington Biomedical Research Center (2014), kategori aktivitas fisik dihitung menggunakan Kuesioner Baecke dan tekanan darah dihitung menggunakan spymomanometer yang telah dikalibrasi. Hasil penelitian menunjukkan pada kategori perilaku diet, responden yang memiliki perilaku diet baik sebanyak 13.1% dan responden yang memiliki perilaku diet kurang sebanyak 86.9%. Pada kategori aktivitas fisik, responden yang mempunyai aktivitas fisik ringan 70.2% dan responden yang aktivitas fisik sedang sebanyak 29,8%. Kemudian pada kategori tekanan darah, secara keseluruhan rata-rata tekanan darah pada responden adalah 153.59/90.71 mmHg yang terbagi menjadi 2 derajat yaitu hipertensi grade I (sistolik 140-159 dan/atau diastolik 90-99), hipertensi grade II (sistolik ≥160 dan/atau diastolik ≥100). Responden yang mempunyai tekanan darah tinggi grade II lebih banyak (52.4%) dibandingkan grade I (47.6%). Hasil penelitian menunjukkan bahwa perilaku diet dan aktivitas fisik pada pasien hipertensi di Klinik Pratama Widuri masih kurang dan memerlukan program Lifestyle Modification untuk meningkatkan lifestyle behavior dan keberhasilan terapi pada pasien hipertensi.
THE QUALITY CONTROL OF INA-CBG’S CODING AS A CAUSE OF NEGATIVE CLAIM AT BAGAS WARAS KLATEN HOSPITAL Veronica Retno Setyaningsih; Mahendro Prasetyo Kusumo; Arlina Dewi
PROSIDING SEMINAR NASIONAL & INTERNASIONAL 2017: Proceeding International Seminar of Occupational Health and Medical Sciences (I-SOCMED) 2017 “
Publisher : Universitas Muhammadiyah Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (244.576 KB)

Abstract

The pattern of payment that is applied by Jaminan Kesehatan Nasional (JKN) in advanced health facilities (hospitals) is a prospective payment pattern. Prospective Payment pattern known as casemix is a grouping diagnoses and procedures with reference to clinical characteristics which is similar and resource used or maintenance cost is similar. The grouping is done by software groupers. Bagas Waras hospital in making diagnosis grouping sometimes experiences the negative difference (loss) between the real cost of hospital fees in accordance with the Indonesia Case Based Group (INA CBGs) cost package approved by Badan Penyelenggara Jaminan Sosial (BPJS).This study is to determine the cause of the change file BPJS claims that the negative consequences of coding problems after qualitycontrol of INA-CBGs coding in Bagas Waras hospital Klaten. This study was a qualitative research design action (Action Research). This study used a model of action research (Action Research) of S Kemmis and R McTaggart which is designed through two cycles of the procedure: (1) planning , (2) action (3) observation, (4) reflection  in each cycle. The research instrument used a questionnaire. Analysis of the data used qualitative analysis and quantitative analysis.The results showed that the frequency of claims BPJS start of the cycle I, II and III, there was a decreasing in the proportion of the, it is due to an error coding, Leght OfStay (LOS) extends, the cost of medical action that is excessive, and Excess Cost investigations. In improving the ability of diagnosis coding, Bagas Waras hospitalcontinuously strives to improve their ability to apply the Hospital Information System (SIRS).The cause of negative claim in a file BPJS after INA-CBGs control coding in Bagas Waras hospital  is the employees do not understand the overall coding system, and  do not run the monitoring and evaluation system of coding.  Keyword : Negative Claim of BPJS, Coding INA CBG's
DOCTOR BEHAVIOR IN FILLING THE MEDICAL RESUME SHEET IN BAGAS WARAS HOSPITAL, KLATEN Anggit Budiarto; Mahendro Prasetyo Kusumo; Winy Setyo Nugroho
PROSIDING SEMINAR NASIONAL & INTERNASIONAL 2017: Proceeding International Seminar of Occupational Health and Medical Sciences (I-SOCMED) 2017 “
Publisher : Universitas Muhammadiyah Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (245.478 KB)

Abstract

The hospital as one of the health service facilities, is part of the health resources that were needed in supporting the implementation of health efforts. The writing of patient diagnosis is the responsibility of the treating physician and should not be represented. The phenomenon found in the initial survey of Regional General Hospital Bagas Waras Klaten obtained many incomplete resume forms. The purpose of this research is to know the doctor's behavior on the filling of the in-patient resume sheet data at  BagasWaras HospitalKlaten. This research was a qualitative research with case study approach. Respondents in this study were DPJP Specialist Doctor, Medical Record Officer and Hospital Director. The data obtained from interviews, FGDs, observations and documentation and collected and grouped based on existing indicators, as well as based on existing facts and also on critical thoughts to obtain a weighted result. Based on the results of the doctor's observation through the medical resume sheet for 3consecutive months which had been submitted to the medical record, it appeared that medical resume filled by the doctor after the patient finished treatment was still low, from 217 files, which was incomplete as much as 125 with a percentage of 41%. It was due to lack of cooperation between doctors and nurses in filling medical resume. In addition, the incomplete medical resume was due to the nonoperation of the Standard Operational Procedure (SOP) which regulated the filling of medical resumes, the absence of regulations, sanctions for doctors who did not fill the medical resume so the doctors lazily fill medical resume. The doctor's behavior in completing the medical resume sheet is still low.  Keywords: Medical Resume, Behavior Physician