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JURNAL HOSPITALITI DAN PARIWISATA
Published by PolimdoSains
ISSN : 23548355     EISSN : 26217791     DOI : https://doi.org/10.35729/jhp.v3i2
Core Subject : Science,
Decision Sciences, Operations Research & Management
Jurnal Hospitaliti dan Pariwisata merupakan jurnal ilmiah bidang ilmu Hospitaliti dan Kepariwisataan yang menerbitkan hasil - hasil studi, kajian dan penelitian ilmiah baik dari kalangan akademisi maupun praktisi.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Tourism, Leisure and Hospitality Management
Articles 53 Documents
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Souvenir Development Based onLocal Wisdom and Community Participation in Puspo Ardhi Tourism Village Ani Wijayanti
HOSPITALITI DAN PARIWISATA Vol 2 No 2 (2019): JURNAL HOSPITALITI DAN PARIWISATA
Publisher : PolimdoSains

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35729/jhp.v2i2.24

Abstract

Puspo Ardhi tourism village is a tourism village that is being developed, strategically located in the tourism area of ​​Kulon Progo. The quite basic problem and has not been resolved, namely the availability of souvenirs for tourists. Souvenirs are needed for the tourism village of Puspo Ardhi as a tourist attraction, promotional media, and improving the economy of local community. The research method used was descriptive qualitative, through direct observation in the tourism village of Puspo Ardhi. Data was obtained from various key informants including village officials, village tourism managers, and local communities. The results of the study were the identification of potential natural resources that could be used as basic resources for making souvenirs. The abundant natural resources in the tourism village of Puspo Ardi are bamboo plants, herbal plants, cassava, and koro beans. This study outlines a strategy for developing souvenirs using local resources with a participatory approach. The development of souvenirs based on local wisdom has several objectives, namely increasing the economic value of plants, providing business opportunities for the local community, and increasing family income.
Media Interpretasi Elektronik dalam Pengembangan Ekowisata dan Implikasinya pada Ketahanan Budaya Heri Puspito Diyah Setiyorini
HOSPITALITI DAN PARIWISATA Vol 2 No 2 (2019): JURNAL HOSPITALITI DAN PARIWISATA
Publisher : PolimdoSains

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35729/jhp.v2i2.28

Abstract

This research aims to develop electronic interpreation media in ecotourism. The study was conducted in Kampung Naga, West Java, Indonesia. The indigineous community lives in this village. The communities maintain their traditional way of life, such as living in traditional houses without electricity and depending on agricultural development and tourism as their income resources. The main attractions in this village is culture and their local wisdom. One of the attractions is in their architectural and earthquake resistant traditional houses. The basic materials of the houses are bamboo, palm fiber, and local river stones. Therefore, the houses has functional as well as aesthetics values for tourists attractions. This research adds other value, particularly education value, to visitors through electronic interpretation media. The research method is participatory action research where in-depth interview is used to understand, confirm, and disseminate the interpretation media. E-leaflet was developed to provide information of local wisdom of bamboo, houses, and zoning system. This research also contributes to culture resilience to local people. Key Words: ecotourism, interpretation media, local wisdom
Analisis Pemangku Kepentingan Destinasi Pariwisata Dieng Plateau Jawa Tengah Destha T Raharjana; Heddy S Ahimsa-Putra; Djoko Wijono; Hendrie A Kusworo
HOSPITALITI DAN PARIWISATA Vol 2 No 2 (2019): JURNAL HOSPITALITI DAN PARIWISATA
Publisher : PolimdoSains

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35729/jhp.v2i2.30

Abstract

The existence of stakeholders has an important role for the implementation of the Dieng Plateau tourism policy. This view is quite rational because tourism is an industry that might work if supported by other relevant stakeholders. This is where the strategic tourism stakeholders are, including in order to encourage tourism management of Dieng Plateau as a leading destination in Central Java. The existence of Government Regulation No. 50/2011 concerning RIPPARNAS establishes Dieng tourism area and its surroundings as a national tourism strategic area (KSPN) emphasizing the importance of collaboration among stakeholders in managing destinations. Furthermore, this article was prepared with the aim of analyzing stakeholders who are seen as having interests and influence in the management of tourism in the Dieng Plateau. The analysis is carried out to identify stakeholders, analyze stakeholder involvement, categorize stakeholders, and analyze relationships between stakeholders by looking at aspects of communication, coordination and cooperation (3K). The results of the analysis show that there are five stakeholders including subjects and context setters, ten stakeholders included in the key players group, and thirteen stakeholders belong to the crowds group. Analysis of its involvement, only six stakeholders were seen as having strong involvement in setting policies, providing funding, research or advocacy support, providing technology / training facilities, and conservation / maintenance of infrastructure. In the future, stakeholders involved in managing tourism in the Dieng Plateau need to strengthen structural or non-structural dimensions.
Teaching Tourism Communication Skills through Guessing Game at Porodisa Learning Center Manado Agustinus Lumettu; Treesje L Runtuwene; Robert D Towoliu
HOSPITALITI DAN PARIWISATA Vol 2 No 2 (2019): JURNAL HOSPITALITI DAN PARIWISATA
Publisher : PolimdoSains

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35729/jhp.v2i2.31

Abstract

Although English is taught in all levels of education in Indonesia starting from Primary Education, English command of the majority of students is poor after learning for at least 6 years during the Junior and Senior High School levels or for the total of 10 years for other students who study English starting from the third grade of Elementary School or even for 11 years for those who go to university and have English subject for two semesters. This poor result is, of course, caused by many factors such as the teacher, the student, the curriculum, the facility, the methodology, etc. Considering that methodology might be one of the causes of failure, the researchers applied guessing game in teaching communication skills at Porodisa Learning Center Manado. The objectives of this research are to find out whether Guessing Game (1) is effective to motivate the students to communicate in English, (2) can improve the students’ grammatical command, and (3) can increase the students’ vocabulary. The method used in this research was qualitative method and the data analysis used was descriptive qualitative method. The data were collected through guided interview, observation and documentation while the sample was taken using purposive sampling technique. The results of the research show that: Guessing game is very effective for teaching communication skills. This game can also improve the learner’s grammatical command and it is also useful for increasing the learners’ vocabulary.
Modernisasi Pengelolaan Museum sebagai Destinasi Wisata: Studi Kasus Museum House of Sampoerna Surabaya Eko Tjiptojuwono
HOSPITALITI DAN PARIWISATA Vol 2 No 2 (2019): JURNAL HOSPITALITI DAN PARIWISATA
Publisher : PolimdoSains

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35729/jhp.v2i2.32

Abstract

The modern museum management is needed to increase the number of tourists visiting the museum. Museum House of Sampoerna is a museum that has been trying to implement a modern museum management so as to change the public's perception of the museum. In general, people have almost the same perception of museums including that the museum was not clean, has a characteristic odor, poor service, facilities are extremely limited, and the museum only be visited once in a lifetime. This study was conducted to determine the extent of the potential of a modern musem if it is managed as a tourist destination in its efforts to attract foreign tourists and domestic tourists with case study on Museum House of Sampoerna, which is as a major tourist destination of Surabaya. The method used in this research is to analyze the data and information obtained from the field research and documentation using SWOT analysis and describe the results of the analysis to the purpose to be achieved by this research. The results showed that the museum House of Sampoerna has tried to make a modern museum management by providing support facilities are modern that can add convenience and attract tourists to visit this museum. Modern facilities provided by the museum house of sampoerna were art gallery, cafe, souvenir shop, public areas for art events, and bus to Surabaya heritage track program. Modern museum management will increase visits to the museum and even tourists will visit more than one time in a lifetime. This study has limitations that the data and information not obtained from all stakeholders of a museum, but only from researcher observation, documentation and interview with the management. Suggested for further research to use visitors as a respondent to represent the public perception of the museum.
Pengembangan Keterampilan Academic English Writing Mahasiswa Semester IV Jurusan Pariwisata Politeknik Negeri Manado Melalui Metode Penerjamahan Agustinus Lumettu
HOSPITALITI DAN PARIWISATA Vol 3 No 1 (2020): JURNAL HOSPITALITI DAN PARIWISATA
Publisher : PolimdoSains

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35729/jhp.v3i1.34

Abstract

English competence is determined by its grammar mastery, more specifically Academic English Competence. In daily conversation, mastery of grammar is not the key point but in Academic English, the mastery of grammatical sentences is an important aspect. The general objective of this research is to prepare the higher semester students to master Academic English in order that they pass the test for further studies both in domestic and foreign universities as well as pass the test for employment recruitment both in public and private sectors that require good Academic English mastery. The specific objective of this research is to enable the target students to fulfill the requirements for undertaking internship in foreign countries and write internship report in English as well as write the Final Project / Skripsi in English. The method used in developing the students’ Academic Writing Skill is Translation Method since this method provides ample grammatical exercises starting from sentence level translation , paragraph level translation and essay level translation as well as vocabulary practice .Further, the students are given examples of ideas in writing sentences, paragraphs and essays. Finally the students are trained to write tourism topics directly in English without depending on translation. The method of this research is Qualitative method. The results of research show that translation Method is very effective in developing the students’ Academic Writing Skills. The final test average score obtained by the Experimental group is 23 % higher than that of the Control group.
Persepsi dan Faktor-Faktor Yang Mempengaruhi Wisatawan Mengunjungi Objek Wisata Tetempangan Hill Di Kab.Minahasa DEISY CHRISTINA ANDIH
HOSPITALITI DAN PARIWISATA Vol 3 No 1 (2020): JURNAL HOSPITALITI DAN PARIWISATA
Publisher : PolimdoSains

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35729/jhp.v3i1.36

Abstract

Tetempangan Hill is one of the tourism objects in the land of Minahasa which becomes a favorite destination for both local, national and international tourists who want to enjoy the beauty of green hill view and the stretch of blue ocean. This research was conducted using Descriptive qualitative method and the data were collected using questionnaires distributed to respondents. The characteristics of tourists who visited Tatempangan Hill were dominated by male tourists with a percentage of 60 % and the remaining 40 % were female tourists and the tourist characteristics based on age were dominated by the tourists aged 15 to 29 years, followed by tourists aged 30 to 44 years. The tourists’ perceptions based on attraction (attractiveness), accessibility ( transportation), amenities ( facilities) were dominated by positive perceptions except the food and drink kiosks which were negative. The factors that motivated the tourists to visit Tatempangan Hill were ,firstly, to see the natural beauty and secondly , to accompany families and thirdly, to experience physical challenges , fourthly, to have relaxation /rest , fifthly , to enjoy something different and finally, to get closer to nature. It is suggested that the object operator add the menu sold at the food and drink kiosks considering that the tourists get problems with their food and drink needs since the kiosks only sell snacks and cup noodles.
Pengaruh Nilai Pelanggan dan Kualitas Layanan Terhadap Kepuasan dan Dampaknya Terhadap Loyalitas Pelanggan Maxx Cofee Benton Junction Lippo Karawaci, Tangerang, Banten innocentius bernarto
HOSPITALITI DAN PARIWISATA Vol 3 No 1 (2020): JURNAL HOSPITALITI DAN PARIWISATA
Publisher : PolimdoSains

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35729/jhp.v3i1.38

Abstract

The growing retail business of coffee shops in Indonesia makes retail companies need to be able face big competitive competition in the market in order to maintain their existence. The purpose of this study is to find out whether customer value and service quality could have positive influence to customer satisfaction, and to know whether customer satisfaction have positive influence to customer loyalty of Maxx Coffee Benton Junction Lippo Karawaci. Data collection was done by using questionnaire instrument. The population in this study were the customer of Maxx Coffee Benton Junction Lippo Karawaci. The number of samples in this study were 100 respondents with convenience sampling technique. In performing statistical analysis, PLS-SEM (Partial Least Squares-Structural Equation Modeling) was used with using SmartPLS 3.2.7 as the software. The results showed that customer value and service quality have positive influence to customer satisfaction and customer satisfaction have positive influence to customer loyalty of Maxx Coffee Benton Junction Lippo Karawaci.
Identifikasi Potensi Objek Wisata Pulau Paniki di Desa Kulu Kecamatan Wori Kabupaten Minahasa Utara Seska Meily Hermin Mengko; Vesty Like Sambeka
HOSPITALITI DAN PARIWISATA Vol 3 No 2 (2020): JURNAL HOSPITALITI DAN PARIWISATA
Publisher : PolimdoSains

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35729/jhp.v3i2.42

Abstract

Penelitian ini bertujuan untuk mengidentifikasi potensi objek wisata pulau paniki, untuk mengidentifikasi potensi objek wisata pulau paniki , dan untuk mengkaji keterlibatan masyarakat lokal dalam pengembangan objek wisata pulau paniki. Metode yang dipergunakan dalam penelitian ini adalah metode deskriptif kualitatif yaitu memberikan ulasan atau interpretasi terhadap data dan informasi yang diperoleh sehingga menjadi lebih menarik di dalam penyajiannya. Hasil penelitian menunjukkan bahwa Pulau Paniki memiliki potensi wisata yang sangat indah, terletak ditengah pantai dengan pasir putihnya yang berkilau saat terkena sinar matahari. Keindahan Pulau Paniki dapat dinikmati pada saat air laut surut pada jam 11.00 siang sampai 16.00 sore. Selain itu disekitar pulau paniki terdapat hamparan hutan mangrove yang luas dengan beragam species yang ada. Hutan mangrove ini bertujuan menangkal abrasi pantai. Potensi wisata pulau paniki belum dikelola dengan baik terlihat dari belum adanya fasilatas dan infrastruktur pendukung pariwisata seperti kios makanan, kios souvenir dan akomodasi homestay atau penginapan lainnya. Salah satu jalur masuk ke Pulau Paniki adalah melalui dermaga yang ada di desa Kulu dan beberapa perahu motor yang digunakan sebagai alat transportasi laut menuju Pulau Paniki. Keterlibatan masyarakat pun masih relative kurang dilihat dari kebersihan di sekitar Pulau Paniki dalam menjaga kelestarian alam. Sampah yang dibawah oleh wisatawan ke pulau paniki masih dibuang di sekitar pantai dan dibawah ke laut sehingga pada saat air pasang lokasi sekitar pulau paniki menjadi bersih kembali. Perlu diadakan sosialisasi dan pelatihan terhadap keterlibatan masyarakat dalam mengelola wisata alam pulau paniki dan menjaga kelestarian alam sekitar dengan tidak membuang sampak di sekitar pulau paniki.
Analisis Komunikasi Front Office dan Housekeeping di Melva Balemong Hotel & Resort Azis Nur Rosyid
HOSPITALITI DAN PARIWISATA Vol 3 No 2 (2020): JURNAL HOSPITALITI DAN PARIWISATA
Publisher : PolimdoSains

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35729/jhp.v3i2.43

Abstract

Komunikasi merupakan hal yang penting, yang tidak bisa lepas dari berbagai aspek kehidupan manusia.Meskipun hotel mempunyai fasilitas yang dilengkapi dengan teknologi modern, namun adanya kendala komunikasi antara Front office dengan Housekeeping timbul masalah yang dapat menyebabkan komplain tamu di Melva Balemong Hotel & Resort. Penelitian menggunakan metode deskriptif dengan spesifikasi kualitatif dengan melihat dan mengamati komunikasi antara front office dan housekeeping. Hubungan Housekeeping dengan Front office ibarat dua sisi mata uang yang tidak mungkin berdiri sendiri, oleh sebab itu hubungan ini menjadi suatu divisi yang disebut Room Division. Hasil penelitian menunjukkan komunikasi yang dilakukan oleh staf front office dan housekeeping di Melva Balemong Hotel & Resort sudah baik namun waktu yang diperlukan dalam penyampaian pesan masih memerlukan saling pengertian karena media belum optimal dan juga dibantu Housekeeping untuk adanya penerapan SOP di masing-masing bagian. KataKunci: Interaksi, Komunikasi, Media, Room Division

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