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Relevance: Journal of Management and Business
Published by Universitas Islam Negeri Raden Mas Said Surakarta
ISSN : 26156385     EISSN : 26158590     DOI : 10.22515
Core Subject : Economy,
Economics, Econometrics & Finance
RELEVANCE aims to publish articles in the field of Islamic Management and Business, including but not limited to research results, scientific studies, and field cases.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 64 Documents
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Multinationality, Capital Structure, and Cost of Capital of Non-Financial Firm Listed on Indonesia Stock Exchange Rezza Vitriya; Deddy Marciano
Relevance: Journal of Management and Business Vol. 3 No. 2 (2020)
Publisher : UIN Raden Mas Said Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (894.272 KB) | DOI: 10.22515/relevance.v3i2.2964

Abstract

Multinational firms are firm that do business internationally, the higher degree of multinationality of a firm, they have more ability to get greater funding because there are more chances to get funding from foreign country. Because of that condition, multinational firms have different cost of capital with domestic firms. The main purpose of this study is to understand the impact of degree of multinationality, capital structure, firm size, profitability and growth opportunity to cost of capital. Panel data is used on this research and multiple linear regression analysis is used as analytical model. The result suggest that Indonesia multinational firms have lower cost of capital, cost of equity, and cost of debt than Indonesia domestic firms. The study found that capital structure is negatively related to cost of capital, this means that Indonesia multinational firm use more debt than Indonesia domestic firms, and so lower the cost of debt after tax and hence the cost of capital.
Adaptive performance of Indonesian Marine Corps Middle-Ranked Officers: The mediating role of job crafting on job demands and job resources Dwi Warih Untari; Fendy Suhariadi; Andreas Budihardjo
Relevance: Journal of Management and Business Vol. 4 No. 1 (2021)
Publisher : UIN Raden Mas Said Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (283.174 KB) | DOI: 10.22515/relevance.v4i1.2984

Abstract

Adaptive performance of Marine Corps’ Middle-Ranked Officers (Perwira Menengah Marinir) is an important indicator of the success of the Indonesian Marine Corps’s mission. High job demands and job resources indicate that the Marine Corps is a challenging organization. This study aims to provide a broader perspective on contextual antecedents of Marine Corps organization with job crafting as a mediator of job demands and job resources on the adaptive performance of Marine Corps’ Middle- Ranked Officers. This study used a quantitative approach with a questionnaire survey towards 230 Indonesian Marine Corps’ Middle-Ranked Officers. Data analysis were done using Confirmatory Factor Analysis (CFA) and Structural Equation Modeling (SEM) with SPSS 22 and AMOS 5.0. Results shown that the hypothesis developed on this research study got significant support. Job demands had positive effects on adaptive performance (β = .16; p< .001); job demands had negative effects on job crafting (β = −.13, p< .01). In return, job resources had positive effects on adaptive performance (β = .59; p< .001) and job resources had positive effects on job crafting (β = .77, p< .001); job crafting had positive effects on adaptive performance (β = .39, p< .001). Effects mediated by job crafting showed a good fit, variance of the adaptive performance 80.9% and variance of job crafting 65.3%. In this case, job demands have a positive effect on the performance of Marine Corps’ Middle-Ranked Officers. Further details are explained and discussed.  
The Role Of Student Satisfaction In The Roots Of Determining Word Of Mouth (Wom) Aprih Santoso; Sri Yuni Widowati; Zakky Fahma Auliya
Relevance: Journal of Management and Business Vol. 4 No. 1 (2021)
Publisher : UIN Raden Mas Said Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (208.115 KB) | DOI: 10.22515/relevance.v4i1.3274

Abstract

Abstract This study aims to determine the effect of service quality and Word Of Mouth (WOM) on student satisfaction at the University of Semarang as an Intervening Variable. The independent variable in this study is the quality of service and the dependent variable is Word of Mouth (WOM) while the Intervening Variable is student satisfaction at the University of Semarang. The research was conducted by taking a sample of 129 students of the University of Semarang. The research method uses accident sampling. The technical analysis in this study uses Path analysis. The result shows that service quality and satisfaction directly effect the Word Of Mouth (WOM) of the University of Semarang students. Service quality) has a direct influence on student satisfaction at the University of Semarang and satisfaction is able to moderate the effect of service quality on the Word Of Mouth (WOM) of of the University of Semarang students
Innovation, Economic Growth, Internet Use and Domestic Credit in Asia and Oceania Deddy Marciano; Viktor Adrian
Relevance: Journal of Management and Business Vol. 4 No. 1 (2021)
Publisher : UIN Raden Mas Said Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (301.025 KB) | DOI: 10.22515/relevance.v4i1.3670

Abstract

Financial Development (FD) is part of a private sector development strategy to stimulate economic growth and reduce poverty, as well as address the "costs" incurred in the financial system. As one indicator, domestic credit to the private sector refers to financial resources provided to the private sector by financial companies, such as through loans, purchases of nonquity securities, and other trade and receivables loans, which establish claims for repayment. Innovation, economic growth and internet use are three things that are closely related to FD. Therefore, the main purpose of this study is to identify the influence of innovation, economic growth and internet use on the domestic credit of three groups of countries, including developing countries and developed countries in Asia and Oceania, as well as ASEAN member groups. Panel data was used in this study and some linear regression analysis was used as an analytical model. The results showed that on domestic credit, FDI as one of the indicators of innovation only has a positive influence on the ASEAN group of member states, economic growth has a different influence on each group of countries, and the use of the internet has a positive influence on the group of developing countries and ASEAN member countries. Keywords: domestic credit, economic growth, financial development, innovation, internet use
Adoption of Mobile Payment Approach Extended the UTAUT 2 anna widayani
Relevance: Journal of Management and Business Vol. 4 No. 2 (2021)
Publisher : UIN Raden Mas Said Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (506.481 KB) | DOI: 10.22515/relevance.v4i2.4019

Abstract

One of the most widely used mobile payment applications in Indonesia is LinkAja. This product has received official permission from Bank Indonesia as digital technology innovation in transactions. The purpose of this study was to determine the use of the LinkAja mobile payment with the UTAUT 2 approach. This type of research is explanatory research with a quantitative approach. This research analysis technique is descriptive and inferential using the Structural Equation Model-Partial Least Square (SEM-PLS). The population in this study was LinkAja users in Indonesia with a sample size of 249 respondents. The results showed that performance expectancy, facilitating conditions, hedonic motivation, price value, and habit have a positive and significant effect on behavior intention. Effort expectancy and social influence have a negative and significant effect on behavior intention. Behavioral Intention has a positive and significant effect on Actual Usage on the use of the LinkAja mobile payment.
The Importance of Halal Tourism Policy in West Sumatera Waryono Waryono
Relevance: Journal of Management and Business Vol. 5 No. 1 (2022)
Publisher : UIN Raden Mas Said Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (520.125 KB)

Abstract

The rapid development of halal tourism is a huge opportunity for West Sumatra . The community is predominantly Muslim, and the socio-cultural system of life based on Islam is very strong in this area. The policy for implementing halal tourism in West Sumatra has been regulated in a Regional Regulation which was ratified in 2020. This paper aims to describe the importance of the policy for implementing halal tourism in West Sumatra. The method used is library research. The data analysis technique uses interactive analysis which consists of data collection, data presentation, data reduction and drawing conclusions. The policy for the implementation of halal tourism in West Sumatra aims to serve as a guideline in ensuring legal certainty for the implementation of regional halal tourism. Tourists who visit tourist objects become safe, comfortable, and guaranteed their health because they consume halal and safe products. With Islamic values that exist in halal tourism, it is not only beneficial for the tourism industry but also beneficial for the community in increasing faith, becoming a better human being and preventing things that are harmful to society.
The Moslem Community's Perceptions in Using ShopeePay: Fintech as a Mediator for Purchasing MSME's Products Asep Maulana Rohimat; Helti Nur Aisyiah; Septi Kurnia Prastiwi
Relevance: Journal of Management and Business Vol. 4 No. 2 (2021)
Publisher : UIN Raden Mas Said Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (518.825 KB) | DOI: 10.22515/relevance.v4i2.4145

Abstract

The economic activity carried out by the Moslem community is an interesting thing. Moreover, it is carried out in Indonesia, which is predominantly inhabited by the Moslem population. With these conditions, the Moslem community is considered as one of the most potential market layers, especially in the development of the online MSME business. Moreover, it is supported by growing financial technology (fintech). The purpose of this study was to determine the effect of perceived benefits on purchasing MSME products online with fintech as a mediating variable. This study uses a quantitative approach with the Moslem community in Central Java and Yogyakarta as the object of research. The quantitative approach is used to determine the effect between variables with the help of the SPSS program. The results of this study indicate that the fintech variable has a significant effect on fintech and online purchases, fintech has a significant effect on online purchases, and fintech can mediate the relationship between fintech and online purchases.
How to Understand Customer Needs? The Role of Market Orientation, Innovation Capability, and Learning Orientation M Sandi Marta; Ratih Hurriyati; Puspo Dewi Dirgantari
Relevance: Journal of Management and Business Vol. 4 No. 2 (2021)
Publisher : UIN Raden Mas Said Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (544.594 KB) | DOI: 10.22515/relevance.v4i2.4316

Abstract

Excellent marketing is always oriented to the needs and desires of consumers, and consumer orientation is inseparable from a market orientation that the company must develop. This study aims to analyze the relationship between market orientation and customer loyalty with innovation capability as a mediator and learning orientation as a moderator in the relationship between innovation capability and customer loyalty. Data were collected using a cross-sectional survey among 95 online shop owners. Furthermore, the data were analyzed using Hayes' PROCESS macro-based hierarchical regression. The results revealed that market orientation had a positive effect on innovation capability. Innovation capability mediated the correlation between market orientation and customer loyalty. Furthermore, learning orientation reinforces the correlation between innovation capability and customer loyalty. These findings contribute to understanding the effect of innovation capability and learning orientation on market orientation and online shop customer loyalty.
The Effects Of Online Customer Reviews And Customer Experiences On Reuse Intention Of Mobile Food Ordering Application (MFOA) Kristyanto Djoko Purnomo; Awan Kostrad Diharto
Relevance: Journal of Management and Business Vol. 4 No. 2 (2021)
Publisher : UIN Raden Mas Said Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (489.61 KB) | DOI: 10.22515/relevance.v4i2.4418

Abstract

This research was conducted in response to the research gap between some previous research by Auliya (2019), which stated that online customer reviews did not have significant effects on the reuse intention. Meanwhile, Alalwan (2020) in Hariguna & Ruangkanjanases (2020) found different results; namely, online customer reviews had a significant effect on the reuse intention. Therefore, this research objective was to determine the effects of online customer reviews and customer experiences on reuse intention through satisfaction. The research population consisted of Mobile Food Ordering Application (MFOA) users in Central Java with a total sample of 251 respondents. This research used a random sampling technique. Furthermore, the data analysis of this research used the Smart PLS 3.0 application. The research results reported that online customer reviews had a significant positive effect on satisfaction. Besides, online customer reviews, customer experience, and satisfaction had significant effects on reuse intention. There were two points related to the indirect relationship in this research; namely, both online customer review and customer experience had significant effects on reuse intention through satisfaction.
Repurchase Intention of Z-Generation in the Indonesian Marketplace Yeyen Novita; Pandu Nur Wicaksono; Faiz Nasokha; Rifda Nabila
Relevance: Journal of Management and Business Vol. 5 No. 1 (2022)
Publisher : UIN Raden Mas Said Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (840.54 KB)

Abstract

This study aimed to investigate the influence of e-service quality, customer trust, and word of mount on repurchase intention mediated by customer satisfaction. The sample in this study were taken by Z generation who had purchased products online in the marketplace. The number of samples that used were 200 respondens. Sampling using purposive sampling technique, namely the determination of the sample by selecting a group of subjects in accordance with this study. This study used primary data obtained from distributing questionnaires. The data obtained were analyzed by using SmartPLS 3.2.9 software. The results show that customer trust and e-service quality have a positive effect on customer satisfaction. Meanwhile the word of mounth has no effect on customer satisfaction. The results of the study also show that e-service quality, customer trust, and word of mount have a positive effect on repurchase intention. Meanwhile, customer satisfaction has no effect on repurchase intention. Furthermore, customer satisfaction is not able to mediate the relationship of e-service quality, customer trust, and word of mount to repurchase intention. The novelty of this research is that it involves respondents who are Z-Generation.

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