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Journal : Journal of Business Management and Economic Development

Analysis of the Public Service System at the Anduonohu Lurah Office, Kendari City Mumpuni, Ayuningtiyas Putri; Umar, Adria Yansah; Asraf, Asraf; Rahmatia, Rahmatia
Journal of Business Management and Economic Development Том 1 № 03 (2023): September 2023
Publisher : Pt. Riset Press International

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59653/jbmed.v1i03.188

Abstract

This article is the result of research and discussion which aims to identify and analyze the Public Service System at the Anduonohu Lurah Office, Kendari City. Located in Poasia District, Anduonohu Village, Kendari City, Southeast Sulawesi, this research used a qualitative method based on field studies to find sources and information directly. Semi-structured interviews were conducted with 5 informants representing several characteristics such as gender and age differences. The results of this study indicate that the Public Service System at the Anduonohu Village Office, Kendari City, is practically good. However, the results of this study also illustrate that there is still a need for development and improvement, especially in terms of implementing time in completing services and the friendliness of employees to the public as service users in the future. This research is important for academics to serve as a reference and as a theoretical framework for conducting evaluations in improving public service systems. For local governments, this research can also be used as a reflection for improvement in terms of the quality of the public service system.
Effect of Work Environment, Motivation and Job Satisfaction on Employee Performance at PT. Dua Tiga Sejahtera Asraf, Asraf; Nabila, Maya; Bagea, Arfin; Sahili, Laode; Abbas, Bakhtiar
Journal of Business Management and Economic Development Том 1 № 03 (2023): September 2023
Publisher : Pt. Riset Press International

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59653/jbmed.v1i03.189

Abstract

This study aims to determine and analyze the influence of the work environment, motivation and job satisfaction on the performance of employees of PT. Dua Tiga Sejahtera. The object of this research is the work environment, motivation and job satisfaction on the performance of employees of PT. Dua Tiga Sejahtera. The population in this study are all employees at PT. Dua Tiga Sejahtera as many as 33 employees. While the sample in this study were all employees, namely 33 respondents. The analytical tool used is multiple linear regression using SPSS 25 software. Based on the results of the research conducted, it can be concluded that (1) work environment, motivation and job satisfaction have a positive and significant effect on employee performance; (2) the work environment has a positive and significant effect on employee performance; (3) Motivation has a significant effect on employee performance; (4) job satisfaction has a positive and significant effect on employee performance.