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All Journal Ilmu Administrasi Publik JISPO (Jurnal Ilmu Sosial dan Ilmu Politik) Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Pinisi Business Administration Review Jurnal Administrasi Bisnis Jurnal Aktor
Andi Cudai Nur
Universitas Negeri Makassar
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Journal : Jurnal Aktor

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Quality of Population Administration Services at Pangkajene Village, Maritengngae District Sidenreng Rappang Regency Muh. Fadlan; Andi Cudai Nur; Haedar Akib
Jurnal Aktor Vol 1, No 2 (2022): February
Publisher : Universitas Negeri Makassar

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Abstract

This study aims to determine the Quality of Population Administration Services in Pangkajene Village, Maritengngae District, Sidenreng Rappang Regency in the process of making a cover letter for making an ID card as measured by indicators Tangible, Reliable, Responsiveness, Competence, Courtesy, Credibility, Security, Access, Communication, Understanding The Customer. This type of research is descriptive qualitative with data collection techniques were carried out by means of observation, interviews, and documentation. The validity of the data is checked through triangulation. The data analysis technique used data reduction, data presentation, and drawing conclusions. The results of this study indicate that all the dimensions used to measure the Quality of Population Administration Services in Pangkajene Village, Maritengngae District, Sidenreng Rappang Regency, have almost run optimally, it takes a high concentration in providing services in this case population administration, so the people are satisfied with the services provided.
Co-Authors Afwa Magfhirah Saleh Andi Caesar To Taddampali Aris Baharuddin Ariskah Karmilah Aslinda Aslinda Diaz Rency Sesa Haedar Akib Haryati haryati Herman Indah Wahyuni Israni Israni Jamaluddin Jamaluddin Maya Kasmita Muh Nasrullah, Muh Muh Rizal Suyuti Muh. Fadlan Muhammad Darwis Muhammad Guntur Nengsi Agustianti Risma Niswaty Rivai, Andi Muhammad S, Muh. Rizal Slamet Riadi Cante Sri Ayu Nuramalia Kaharuddin Windy Azra Triana