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All Journal Jurnal Riset Akuntansi Terpadu Kompartemen : Jurnal Ilmiah Akuntansi Jurnal Surya Masyarakat Media Mahardhika JPPI (Jurnal Penelitian Pendidikan Indonesia) Jurnal Ilmiah Akuntansi dan Keuangan Business and Finance Journal Accounting and Management Journal Community Development Journal Dialektika: Jurnal Ekonomi dan Ilmu Sosial Jurnal Akademi Akuntansi (JAA) Muhammadiyah Riau Accounting and Business Journal Jurnal Surya Masyarakat Jurnal ABM Mengabdi Prosiding Konferensi Nasional PKM-CSR Jurnal Akuntansi AKUNESA Inspirasi: Jurnal Pengabdian dan Pemberdayaan Masyarakat National Conference for Ummah Jurnal Ilmiah Akuntansi dan Keuangan Jurnal Penelitian Pendidikan Indonesia
Khusnah, Hidayatul
Universitas Nahdlatul Ulama Surabaya, Jawa Timur, Indonesia
Religion Arts Humanities Chemistry Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Journal : Jurnal Surya Masyarakat

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Pelatihan Sertifikasi Halal dalam Upaya Peningkatan Kepuasan Pelanggan Sebagai Bagian dari Scale-Up Business Bagi UMKM Rachma Rizqina Mardhotillah; Endah Budi Permana Putri; Denis Fidita Karya; Riyan Sisiawan Putra; Hidayatul Khusnah; Mohamad Rijal Iskandar Zhulqurnain; Pance Mariati
Jurnal Surya Masyarakat Vol 4, No 2 (2022): Mei 2022
Publisher : Universitas Muhammadiyah Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26714/jsm.4.2.2022.238-246

Abstract

MSME actors have limited knowledge in applying for halal certification so that it becomes an obstacle in implementing halal product guarantees in Indonesia. Whereas the halal logo on the packaging has an impact on purchasing decisions and consumer satisfaction. Community service aims to provide training on the importance of halal certification as an effort to increase customer satisfaction for MSME actors. The target of the activity is 26 MSMEs in Surabaya. The method used is lectures and questions and answers followed by distributing knowledge questionnaires about halal certification and consumer satisfaction as material for evaluating activities. Furthermore, the data were analyzed using the Paired Sample Test. The results of the analysis showed that there was a significant increase in knowledge (p-value 0.000). This is indicated by the average knowledge score before training from 3.81 to 6.50 after being given training. Furthermore, MSME actors expect there are activities to assist in the registration of halal certification.
Co-Authors Abdul Haris Agung Firmansyah Agus Achmad Faisal Agustina, Heni Amara Putri Nurdy Intari Ary Andini Budiarti, Rizqi Putri Nourma Cahaya Nugrahani Endah Budi Permana Endah Budi Permana Putri Endah Tri Wahyuningtyas Endah Tri Wahyuningtyas Endang Sulistiyani Firda Nur Aziza Firdeana Fitrotul Ula Firly Irhami Fitrotul Ula Heni Agustina Heni Agustina Idohatun Nasiroh Ifah Nurdiana Karya, Denis Fidita Khamida Khamida Mardiyah Anugraini Mardiyah Anugraini Mardiyah Anugraini, Mardiyah Moh. Maruf Mohamad Rijal Iskandar Zhulqurnain Mohamad Rijal Iskandar Zhulqurnain Mohamad Yusak Anshori Muslikhatun Muslikhatun Niken Savitri Primasari Ninnasi Muttaqiin Nurcahya Setiani Rahayu Oki Safitri Oktora Putri Kirana Pance Mariati Putri Sholikhah Rachma Rizqina Mardhotillah Reza Nindya Maharani Harsono Putri Rimatul Jannah Riri Zelmiyanti Riyan Sisiawan Putra Rizki Amalia Siti Mas'ulah Sri Hartatik Sulistyaningsih Tamara Adillatirrusdah Titik Purwanti Tri Utami Umdatus Soleha Umdatus Soleha Urfatul Rustaprilana Vera Putri Fabiola Wahidatul Husnaini Yusi Nur Irmalia