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All Journal JURNAL ILMU SOSIAL Journal of Public Policy and Management Review English Education Journal Syntax Literate : Jurnal Ilmiah Indonesia Jurnal Ilmiah Ilmu Kesehatan: Wawasan Kesehatan JMM (Jurnal Masyarakat Mandiri) Journal of English Education Studies Dialogue: Jurnal Ilmu Administrasi Publik
Maesaroh Maesaroh
Departement Of Public Administration - Universitas Diponegoro
Arts Humanities Education Environmental Science Health Professions Law, Crime, Criminology & Criminal Justice Nursing Public Health Social Sciences Other

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Journal : Journal of Public Policy and Management Review

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ANALISIS KINERJA UPTD BLK DINAS TENAGA KERJA KABUPATEN SEMARANG DALAM MENJALANKAN PELATIHAN BERBASIS KOMPETENSI Arini, Arini; Maesaroh, Maesaroh
Journal of Public Policy and Management Review Volume 8, Nomer 2, Tahun 2019
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (441.347 KB) | DOI: 10.14710/jppmr.v8i2.23535

Abstract

Semarang regency labor issues today is the lack of quality labor that it has. BLK Semarang Regency is a technical executive unit of labor office which has task in the area of labor training. This research aims find out UPTD BLK’s performance in running the competency based training. The method used in the research is the qualitative descriptive type. Indicators used to assess performance are productivity, service quality, responsiveness, responsibility, and accountability. The results showed that the performance of the UPTD BLK of the Labor Office in running a competency based training program was not optimal, there were still some problems with indicators of productivity, service quality, responsiveness, and accountability,only indicators of responbility that had gone well. The factors that inhibit the performance of UPTD BLK covering human resources and infrastructure. Related to effort of improving UPTD BLK’s performance in running the competency based training, researcher’s recommendations are to add the amount of classrom, to establish cooperation with company to distribute BLK’s graduates, to complete facilities in dormitory, to socialize thoroughly in Semarang district, and to update information displayed on the website.
ANALISIS KUALITAS PELAYANAN DI BALAI KESEHATAN INDERA MASYARAKAT (BKIM SEMARANG) Diar, Ailsa Rachma; Nurcahyanto, Herbasuki; Maesaroh, Maesaroh
Journal of Public Policy and Management Review Volume 4, Nomor 3, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (259.06 KB) | DOI: 10.14710/jppmr.v4i3.8902

Abstract

The quality of public health services is an activity which is provided by public service providers to fill the needs and expectations of the community health. Balai Kesehatan Indera Masyarakat (BKIM) Semarang is a public organization that operates in the field of health care specialists. The aim of the research are to assess the quality of health services in BKIM Semarang and to identify the dimensions that hamper the quality of health services in BKIM Semarang. the dimensions that used to measure the service’s quality provided by BKIM Semarang consist of tangible, reliability, responsiveness, assurance and emphaty. The result of this research showed that the quality of health services organized by BKIM Semarang can be said less good because there are many deficient in service process. This was evidenced by the facilities such as parking area and information board are still inadequate, long service time, undicipline employees, and disclosure of public’s information remains low. The dimensions that need to be improved in order to increase service quality are tangible, reliabilty and empathy because there still have some lacks. The efforts to improve service quality can be done by adding the quantity of facilities and infrastructure, managing the parking area, recruting health’s experts, employees development, giving a punishment to improve dicipline, setting a Citizen’s Charter and increasing coordination with Dinas Kesehatan Provinsi Jawa Tengah.
UPAYA DINAS LINGKUNGAN HIDUP DALAM PENGENDALIAN PENCEMARAN UDARA DI KOTA TANGERANG Nurwita, Mala; Maesaroh, Maesaroh; Widowati, Nina
Journal of Public Policy and Management Review Vol 10, No 2: April 2021
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v10i2.30663

Abstract

Air pollution control is an effort to prevent, overcome and restore air quality. Air pollution control efforts are carried out by the central government, local governments and those in charge of businesses. The purpose of this research is to describe the efforts of the Tangerang City Environmental Service in Controlling Air Pollution and to identify the Inhibiting and Encouraging Factors of Tangerang City Environmental Service in Controlling Air Pollution. This research uses descriptive qualitative research methods. The data collection technique is done by interview, observation and documentation related to the research. The results showed that the efforts of Tangerang City Environmental Service in controlling air pollution have not been effective. The inhibiting factor for Tangerang City Environmental Service in controlling air pollution is environmental characteristics. The driving factors for Tangerang City Environmental Service in controlling air pollution are managerial policies and practices. Recommendations that can be made to increase the success of Tangerang City Environmental Service in controlling air pollution are increasing socialization to the public in controlling air pollution and increasing the budget allocation for Tangerang City Environmental Service regarding efforts to control air pollution.
PEMBERDAYAAN MASYARAKAT DALAM PENGELOLAAN SALAK DI DESA NGARGOSOKO, KECAMATAN SRUMBUNG, KABUPATEN MAGELANG Monica, Dhea Apta; Widowati, Nina; Maesaroh, Maesaroh
Journal of Public Policy and Management Review Vol 10, No 2: April 2021
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v10i2.30647

Abstract

ABSTRACT Community empowerment in Ngargosoko Village through salak processing training is an effort made to optimize the abundant salak resources. This study aims to analyze community empowerment in the management of salak in Ngargosoko Village, Srumbung District, Magelang Regency. This study used descriptive qualitative method. Sources of data in this study were obtained from interviews, observations, and documentation. The technique of selecting informants was carried out using purposive sampling and accidental sampling. This study uses the theory of the dimensions of empowerment success. The results obtained, namely the access aspect has been fulfilled and supports the implementation of empowerment. Aspects that do not support the empowerment carried out, namely participation, control, and welfare. Community participation is still lacking because they are reluctant to spend their time participating in training. Control in the form of monitoring and assistance is only carried out when the activity is ongoing, before and after the activity does not exist. In the aspect of the welfare of the people of Ngargosoko Village, in fulfilling the need for food and clothing, it is still not fully fulfilled if it only relies on the results of the salak harvest. The driving factor for the empowerment of salak in Ngargosoko Village is the abundant potential of salak resources and the high interest of the community in empowerment. The inhibiting factors for empowerment are commitment of training participants, lack of monitoring, and marketing of training products. Suggestions that can be given are to improve coordination between the agency and village government and collaborate with third parties in marketing training products.
EFEKTIVITAS PROGRAM PELATIHAN KERJA UPTD BALAI LATIHAN KERJA DINAS TENAGA KERJA KOTA SEMARANG Pratama, Muhamad Naufal; Widowati, Nina; Maesaroh, Maesaroh
Journal of Public Policy and Management Review Vol 10, No 2: April 2021
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v10i2.30593

Abstract

AbstractThis research is interesting to researched more deeply because there are several problems that cause the job training program which organized by the UPTD Balai Latihan Kerja Dinas Tenaga Kerja Kota Semarang to be less effective. This research is a qualitative descriptive study using a purposive technique. The results showed that: 1) The job training program organized by the UPTD Balai Latihan Kerja Dinas Tenaga Kerja Kota Semarang is good enough but it cannot be said to be effective because it has not met the requirements that are said to be effective, which is related to the achievement of goals or results, efficiency, and systems. maintenance. The unachieved target of the alumni absorption of training programs to work for companies or to establish independent businesses, curricula that are only basic or basic, and a short training time have resulted in aspects of achieving goals or results less effective. Limited facilities and infrastructure have resulted in job training programs not running optimally and with quality so that the efficiency aspect is less effective. The training program that cannot be guaranteed to take place every year and the condition of the training equipment which is not well maintained causes the maintenance system aspect to be less effective. 2) The target factor and the amount of assistance are inhibiting factors for the effectiveness of the UPTD Balai Latihan Kerja Dinas Tenaga Kerja Kota Semarang. The lack of discipline of the participants during the training process has an impact on their lack of competence so that target factors hinder the effectiveness of the program. The not optimal amount of operational budget provided by the central government and regional governments also has an impact on the low quality of training tools so that they are less relevant to industry needs, this makes the amount of assistance a factor in the effectiveness of the program.
Efektivitas Program Kartu Identitas Anak (KIA) di Dinas Kependudukan dan Pencatatan Sipil Kota Semarang Larasati, Hanandha; Maesaroh, Maesaroh; Widowati, Nina
Journal of Public Policy and Management Review Vol 10, No 3: Juli 2021
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v10i3.31165

Abstract

The provision of population identity for all Indonesians nationally is an effort that the government makes in order to provide the fulfillment of constitutional rights and protection as citizens, but children do not yet have an official identity such as ID cards owned by adults. The government through the Ministry of Home Affairs of the Republic of Indonesia then issued the Regulation of the Minister of Home Affairs Number 2/2016 concerning Child Identity Cards (KIA) in order to increases population data collection, provide protection and fulfilment of constitutional rights, and increases public services for children under the age of 17 years old which is integrated with the Population Administration Information System (SIAK). It is purposes for the child in getting the services independently and in terms of administrative completeness. This study uses qualitative descriptive methods with documentation techniques, literature, and key informant interviews with snowball sampling and representatives communities with accidental sampling. The use of theory to answer research problems is Duncan's theory with the criteria of effectiveness of achieving goals, integration, and adaptation with the aim of analyzing the effectiveness of the KIA program in the Department of Civil Service and Civil Registration of Semarang City as well as inhibition factors of the implementation of the KIA program. The results showed that the effectiveness of KIA program in achieving goals and integration has not fully run optimally, while adaptation has been able to run well. This is influenced by the inhibiting factors, namely environmental conditions due to the view that children are still dependent on their parents, it is still difficult to reach underprivileged families, the lack of information about the uses and benefits of KIA, and complicated bureaucracy. Recommendations that can be given are to improve all forms of understanding of KIA through socialization, increases promotion and cooperation with the partners in a sustainable manner, as well as adding ease of service with mobile cars to increase KIA's ownership in Semarang City.
ANALISIS KUALITAS PELAYANAN PEMBUATAN DOKUMEN KEPENDUDUKAN DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN PATI Kusuma Ningrum, Renita Wahyu; Widowati, Nina; Maesaroh, Maesaroh
Journal of Public Policy and Management Review Vol 10, No 3: Juli 2021
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v10i3.31191

Abstract

One of the public services that is always attempted to be improved by the government is administration service. Public services are involved in such problems as the duration of the management of documents and infrastructure facilities are not adequate in serving the community. Disdukcapil Kabupaten Pati as one of civil registration provider in Pati regency has many problem accordin to Ombudsman’s Reports. This study aims to discover on how the quality of civil registration service and what factors are supporting and obstructing. The method used in this study is qualitative descriptive method. The data source in this study was obtained from interviews, observations, and documentation. Informant selection techniques are done using purposive sampling and accidental sampling. The quality of service is measured using five dimensions of Zeithaml theory, namely, tangible, reliability, responsiveness, assurance, and empathy. The measurement quality of service is also influenced by the supporting factors / obstructing (Moenir). This study obtained the results, there are four dimensions tangible, reliability, responsiveness, and assurance that have not run well, there is only one dimension of empathy has been run well. The results of the study can be explained that there are four of six factors that initiative the quality civil registration services (awareness, rules / procedures, organization, and income). On the other hand proportional to the factors that become obstacles such as, the ability / appearance factors of officers who are still requiring training, monitoring, and evaluation periodically as well as the factors of supporting service facilities the main support service that is less in terms of quantity and quality.
INNOVATION ANALYSIS AJI WELAS (DEED SO IF THE APPLICANT ENTERS BEFORE SEWELAS HOURS) DEPARTMENT OF POPULATION AND CIVIL REGISTRATION SEMARANG DISTRICT Islamiyati, Dian Nur; Maesaroh, Maesaroh; Widowati, Nina
Journal of Public Policy and Management Review Vol 10, No 3: Juli 2021
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v10i3.31167

Abstract

Semarang regency has a high population. This increase in population influences the high demand for population administration services, one of which is birth certificates. The length of the process of issuing birth certificates resulted in people being lazy to take care of themselves and preferring touts. This resulted in many people who do not have a birth certificate. Aji Welas innovation was created to complement previous innovations with a faster birth certificate issuance service which is one anniversary and expand the scope of birth certificate ownership in Semarang Regency. The purpose of this study is to analyze the attribute innovation and the factors that become the drivers and inhibitions of innovation. This study uses a qualitative method with a descriptive approach. The theory in this study uses the theory of Rogers, while the driving and inhibitory factors of Albury to know the characteristics and implementation of aji welas innovation. The results showed that Aji Welas innovation has 1) relative advantage, 2) conformity, 3) possibility of trying, 4) ease of observing, 5) complexity. In the implementation of innovation, Aji Welas has supporting factors, namely adequate human resources, and also supporting infrastructure facilities. In addition, in the implementation, there are also inhibitory factors, namely not budgeted for the implementation of socialization, constrained networks that often error or trouble, there are still many people who do not complete the document requirements when applying, and some innovation implementing officers Aji Welas who concurrently task. The advice given by researchers is that it is necessary to submit a budget for socialization, increase the strength of the network or wifi, encourage creative innovation publications, and recruit PPPK (Government Employees with Employment Agreements).
EFEKTIVITAS PROGRAM PUSKESMAS TANPA ANTRIAN KOTA SEMARANG (PUSTAKA) PADA PENDAFTARAN ONLINE DI PUSKESMAS SRONDOL BANYUMANIK SEMARANG Enggareti, Viskarani Bertys; Widowati, Nina; Maesaroh, Maesaroh
Journal of Public Policy and Management Review Vol 11, No 2: April 2022
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v11i2.33499

Abstract

As a form of effort to fulfill health services for the community by utilizing technological developments, the Semarang City Health Service issued the Semarang City No Queue Health Center (PUSTAKA) program for all health centers in Semarang City which is a form of public service innovation in the form of online registration to reduce queues for registration of treatment throughout the city. health center in the city of Semarang. Srondol Health Center is one of the health centers in Semarang City which has started using the PUSTAKA program for online registration for patients who register. The problem encountered is that the number of users of the PUSTAKA program is still small, so the queue for registration for treatment is still long. This study aims to analyze the effectiveness of the PUSTAKA program at the Srondol Health Center and also to see the obstacles faced in running the PUSTAKA program. This study uses descriptive qualitative methods, and uses the theory of public administration, public services, and program effectiveness. The research respondents came from the PUSTAKA Admin of the Srondol Health Center, the Semarang City Health Office and the public using the PUSTAKA program. The results showed that the PUSTAKA program had not run effectively at the Srondol Health Center due to several obstacles including: (1) lack of human resources, (2) no clear procedures, (3) lack of staff skills, (4) inadequate infrastructure, and (5) lack of socialization by officers. Recommendations from researchers to increase the effectiveness of the PUSTAKA program are by increasing the number of human resources, making clear procedures about PUSTAKA, improving the facilities used, and more often socializing to the public about the PUSTAKA program
Analisis Kinerja UPT Perparkiran Dalam Pengelolaan Parkir Di Kabupaten Kudus Muhammad Arie Munandar; Maesaroh Maesaroh
Journal of Public Policy and Management Review Volume 8, Nomer 2, Tahun 2019
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (225.721 KB) | DOI: 10.14710/jppmr.v8i2.23679

Abstract

The Parking Technical Unit (PTU) of Kudus Regency is an organization to handle parking in Kudus Regency, Central Java. Good parking management must be applied to achieve organizational goals, therefore organizational performance can be maximized. This study aims to analyze the organizational performance of Kudus PTU, as well as supporting faktors and performance barriers of the PTU in the parking management of Kudus Regency. Type of research is descriptive with qualitative approach, conducted at the PTU of Kudus Regency. Data collection techniques were interviews, observation and documentation. The results showed that the performance of Kudus PTU Parking in parking management was still not optimal because the four indicators, namely productivity, responsiveness, responsibility and accountability, were not in a good condition yet. Productivity of parking revenues has not reached the specified target. The responsiveness aspect has not been maximized because the programs aimed at by the community have not been evenly distributed such as the installation of a portal machine in the parking area only installed a few places and not all parking uniforms have a complaint number. Then the responsibility aspects are still not maximal because of the parking rates are not in accordance with the existing regulations. Accountability carried out by the PTU is only internal, since parking revenues was not publicly reported. Supporting faktors of performance at the UPT Parking are leadership and its inhibiting faktors, personal faktors, team faktors, faktor systems and human resource faktors
Co-Authors A. Mesa Ramawinata Abdurrachman Faridi Adam Setiawan Adika Kusuma Afit Yuniarti Agung Herlambang Luthfi Rahman Agung Waluyo Ailsa Rachma Diar, Ailsa Rachma Alifia Intan Saputri Aloysius Rengga Ananda Rifqi Abdurrahman, Ananda Rifqi Anissa Ratna Widuri, Anissa Ratna Ari Subowo Arini Arini Arsih,, Reni Arsyad Fathon, Arsyad Asilya, Sella Rizky Bekti Rahayu Devi Anugrah Dipika Fatma Nudiana Diyah Ayu Pangestuti Diyah Tri Mumpuni Dwi Anggani Linggar Bharati Dyah Hariani Dyah Lituhayu Eka Yulia Rahmawati Ningsih Endah Kusumaningjati Enggareti, Viskarani Bertys Habibah Faladinta Herbasuki Nurcahyanto Hesti Lestari Iklima Rahmoona Ilma Navik Iqmalia Soraya Dwisandhi Iryadi, Roni Islamiyati, Dian Nur Jumaiyah, Wati Kartikawati, Eka Kismartini Kismartini Kusuma Ningrum, Renita Wahyu Larasati, Hanandha Liansyah, Dwi Eki Mantovani, As Sabilla Haqqi Maryanti Setyaningsih Mei Praharani Mochammad Mustam Monica, Dhea Apta Muhammad Arie Munandar Nilam Adini Rakhma Nilam Yuniar Puspitasari Nina Wahyuni Nina Widowati Nita Andelia Mandasari Nona Fitriana Nur Farida Sulsiah Nurwita, Mala Pratama, Muhamad Naufal Priska Lamella Cahya Arsa R. Slamet Santoso Raga Syaikhu Akhmad, Raga Syaikhu Rahayu Ningtyas Ratri Mardikowati Regina Dhinna Mahardika Rezha Mehdi Bazargan Romansyah arindra Adhana, Romansyah arindra Setiani, Yulinar Ayu Sri Suwitri Susi Sulandari Tedi Tri Ramana Titik Djumiarti Tri Yuningsih Tri Yuniningsih Usy Tiaranika Veronica Nimas Widia Sari Dewi, Widia Sari Yuanti, Yocky Yudha Bhakti Persada, Yudha Bhakti Yusri Kurniawati Yustianingsih Yustianingsih Zaenal Hidayat Zahra Ferlanika