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All Journal Jurnal Manajemen Dan Kewirausahaan Creative Research Management Journal Jurnal Manajemen, Bisnis dan Organisasi (JUMBO)
Juharsah Juharsah
Universitas Halu Oleo
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Journal : Jurnal Manajemen Dan Kewirausahaan

 1 
PENGARUH RELATIONSHIP MARKETING DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PASIEN PADA PUSKESMAS BIMA MAROA KABUPATEN KONAWE SELATAN Siti Nur Aisyah; Alida Palilati; Juharsah Juharsah; Eliyanti Mokodompit; Nursaban Rommy
Jurnal Manajemen dan Kewirausahaan Vol 14, No 2 (2022): Edisi Juli
Publisher : Jurusan Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55598/jmk.v14i2.27108

Abstract

This study aims to determine whether relationship marketing and service quality affect patient satisfaction at the Bima Maroa Public Health Center, South Konawe Regency. The research used is quantitative research. Sources of data used in this study are primary data obtained by distributing questionnaires (research questionnaires) and secondary data obtained from supporting documents in the object of research, which includes an overview of the Bima Maroa Public Health Center. The number of samples taken in this study using the Slovin formula, namely 76 respondents. In this study, multiple linear regression analysis was used to solve research problems. Based on the results of research conducted using the SPSS 24 program, it shows that partially the relationship marketing variable has a positive and significant effect on patient satisfaction. Partially, the service quality variable has a positive and significant effect on the patient satisfaction variable. Simultaneously, relationship marketing and service quality have a positive and significant effect on patient satisfaction variables.
PENGARUH GAYA KEPEMIMPINAN TRANSFORMASIONAL DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN PADA PT. MERBAUJAYA INDAHRAYA Fabian Faqih; Aidin Hudani Awasinombu; Juharsah Juharsah; Endro Sukotjo; Hastuti Hastuti
Jurnal Manajemen dan Kewirausahaan Vol 15, No 1 (2023): Edisi Januari
Publisher : Jurusan Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55598/jmk.v15i1.30900

Abstract

This study aims: (1) To determine simultaneously the effect of transformational leadership and work environment on the performance of employees of PT. Merbaujaya Indahraya. (2) To determine the effect of leadership on the performance of employees of PT. Merbaujaya Indahraya. (3) To determine the effect of the work environment on the performance of employees of PT. Merbaujaya Indahraya. The total population in this study is all employees as many as 60 people who are also used as research samples using purposive sampling technique. This study uses multiple linear regression analysis.The results of the study show that: (1) transformational leadership and work environment have a positive and significant effect on the performance of PT. Merbaujaya Indahraya. (2) transformational leadership has a positive and significant effect on the performance of employees of PT. Merbaujaya Indahraya (3) the work environment has a positive and significant effect on the performance of employees of PT. Merbaujaya Indahraya.
PENGARUH BUDAYA ORGANISASI DAN DISIPLIN KERJA TERHADAP KINERJA PEGAWAI PADA KANTOR BADAN PENDAPATAN DAERAH PROVINSI SULAWESI TENGGARA Fiqih Saputra Tamboko; Rahmat Madjid; Juharsah Juharsah; Feliks Anggia BK Panjaitan; Nurul Ittaqullah
Jurnal Manajemen dan Kewirausahaan Vol 15, No 2 (2023): Edisi Juli
Publisher : Jurusan Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55598/jmk.v15i2.43063

Abstract

This study aims to examine and explain the simultaneous and partial influence of organizational culture and work discipline on employee performance at the regional revenue agency office in Southeast Sulawesi province. This research approach is a survey with an explanotory research design. The sample of this study were 57 employees at the regional revenue agency office in Southeast Sulawesi province. The data collection method used a questionnaire. The analytical tool used is multiple linear regression. The results showed that organizational culture and work discipline had a positive and significant effect on employee performance at the regional revenue agency office in Southeast Sulawesi province, both simultaneously and partially. Thus it can be concluded that organizational culture and work discipline have a positive and significant contribution to improving employee performance as reflected in quantity, quality, time, service orientation, commitment, work initiatives and cooperation
Co-Authors Abdul Razak Yusuf Agustinus Tangalayuk Aidin Hudani Awasinombu Alida Palilati Eka Maya Sari Eliyanti Mokodompit Endro Sukotjo Fabian Faqih Feliks Anggia BK Panjaitan Fiqih Saputra Tamboko Hartini Hartini Hastuti Hastuti Hayat Yusuf Ibnu Hajar Jayadin Jayadin La Ode Azaluddin Siga Muh. Yusran Muhlis Muhlis Murdjani Kamaludin Nurul Ittaqullah Nurwati Nurwati Patwayati Patwayati Rahmat Madjid S., Nursaban Rommy Siti Nur Aisyah Wahyuniati Hamid Yusuf Yusuf