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All Journal Jurnal Manajemen Dan Kewirausahaan Creative Research Management Journal Jurnal Manajemen, Bisnis dan Organisasi (JUMBO)

Juharsah Juharsah

Universitas Halu Oleo

Author-ID : 4166701

Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Social Sciences

Published : 9 Documents Claim Missing Document

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Articles

PENGARUH IKATAN SOSIAL TERHADAP LOYALITAS NASABAH DENGAN KEPERCAYAAN NASABAH SEBAGAI VARIABEL MODERASI Juharsah Juharsah; Yusuf Yusuf; Hartini Hartini
Creative Research Management Journal Vol 1 No 2 (2018): December
Publisher : Universitas Prof. Dr. Hazairin SH

The present research intends to identify and analyze the effects of social bonding on customers loyalty, and analyze the effects of social bonding on customers loyalty with customer trust as a moderating variable. Population is the all customer product deposit of the Bank Sultra Branch Konawe, with a total sample of 100 respondents. Respondents were taken by convenience sampling method. Data is obtained by the questionnaire method. The data is then analyzed by structural equation modeling method using AMOS software version 24.0. Results reveal that; Social bonding has a significant effect on customer loyalty; and customer trust moderates the effect of social bonding on customer loyalty, with a position as a quasi moderator.

PENGARUH RELATIONSHIP MARKETING DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PASIEN PADA PUSKESMAS BIMA MAROA KABUPATEN KONAWE SELATAN Siti Nur Aisyah; Alida Palilati; Juharsah Juharsah; Eliyanti Mokodompit; Nursaban Rommy
Jurnal Manajemen dan Kewirausahaan Vol 14, No 2 (2022): Edisi Juli
Publisher : Jurusan Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55598/jmk.v14i2.27108

This study aims to determine whether relationship marketing and service quality affect patient satisfaction at the Bima Maroa Public Health Center, South Konawe Regency. The research used is quantitative research. Sources of data used in this study are primary data obtained by distributing questionnaires (research questionnaires) and secondary data obtained from supporting documents in the object of research, which includes an overview of the Bima Maroa Public Health Center. The number of samples taken in this study using the Slovin formula, namely 76 respondents. In this study, multiple linear regression analysis was used to solve research problems. Based on the results of research conducted using the SPSS 24 program, it shows that partially the relationship marketing variable has a positive and significant effect on patient satisfaction. Partially, the service quality variable has a positive and significant effect on the patient satisfaction variable. Simultaneously, relationship marketing and service quality have a positive and significant effect on patient satisfaction variables.

PENGARUH GAYA KEPEMIMPINAN TRANSFORMASIONAL DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN PADA PT. MERBAUJAYA INDAHRAYA Fabian Faqih; Aidin Hudani Awasinombu; Juharsah Juharsah; Endro Sukotjo; Hastuti Hastuti
Jurnal Manajemen dan Kewirausahaan Vol 15, No 1 (2023): Edisi Januari
Publisher : Jurusan Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55598/jmk.v15i1.30900

This study aims: (1) To determine simultaneously the effect of transformational leadership and work environment on the performance of employees of PT. Merbaujaya Indahraya. (2) To determine the effect of leadership on the performance of employees of PT. Merbaujaya Indahraya. (3) To determine the effect of the work environment on the performance of employees of PT. Merbaujaya Indahraya. The total population in this study is all employees as many as 60 people who are also used as research samples using purposive sampling technique. This study uses multiple linear regression analysis.The results of the study show that: (1) transformational leadership and work environment have a positive and significant effect on the performance of PT. Merbaujaya Indahraya. (2) transformational leadership has a positive and significant effect on the performance of employees of PT. Merbaujaya Indahraya (3) the work environment has a positive and significant effect on the performance of employees of PT. Merbaujaya Indahraya.

PENGARUH ORIENTASI PASAR, ORIENTASI KEWIRAUSAHAAN DAN KEUNGGULAN BERSAING TERHADAP KINERJA PEMASARAN PEMBUAT KOPI KAHIANGA DI WAKATOBI La Ode Azaluddin Siga; Patwayati Patwayati; Hayat Yusuf; Juharsah Juharsah; Hartini Hartini
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 6, No 1 (2022): Jurnal JUMBO Vol 6 No 1
Publisher : Pascasarjana Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33772/jumbo.v6i1.22698

This study aims to test and analyze: (1). To determine and analyze the effect of market orientation on the marketing performance of the Kahianga Coffee maker business in Wakatobi, (2). To find out and analyze the effect of entrepreneurial orientation on the marketing performance of the Kahianga Coffee maker business in Wakatobi and (3). To find out and analyze the effect of competitive advantage on the marketing performance of the Kahianga Coffee maker business in Wakatobi. This study used 50 respondents who made kahianga coffee in Wakatobi. While the data analysis used descriptive analysis and inferential analysis of Multiple Linear Regression using the program packagesoftware SPSS Version 24.0.The results of this study are (1).Market orientation has a positive and significant effect on the marketing performance of kahianga coffee makers in Wakatobi, (2). Entrepreneurial orientation has a positive and significant effect on the marketing performance of kahianga coffee makers in Wakatobi, and (3)Competitive advantage has a positive and significant impact on the marketing performance of kahianga coffee makers in Wakatobi.

PENGARUH DISIPLIN, KOMITMEN ORGANISASI DAN LINGKUNGAN KERJA TERHADAP KINERJA PERSONIL PADA SATUAN SABHARA POLRES KENDARI Muhlis Muhlis; Nurwati Nurwati; Juharsah Juharsah; Agustinus Tangalayuk; Abdul Razak Yusuf; Hartini Hartini
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 5, No 3 (2021): Jurnal Jumbo Vol. 5 No. 3
Publisher : Pascasarjana Universitas Halu Oleo

This study aims to examine and analyze the influence of discipline, organizational commitment and work environment on the performance of personnel at the Kendari Police Sabhara Unit. This research is a quantitative approach. The population in this study was the personnel at the Kendari Police Sabhara Unit with a sample of 56 people. The analysis used multiple regression analysis with the help of IBM SPSS 22 Software. The results showed that (1) Discipline had a positive and significant effect on Personnel Performance at the Kendari Police Sabhara Unit, (2) Organizational Commitment had a positive and significant impact on Personnel Performance at the Sabhara Polres Unit. Kendari, and (3) the work environment has a positive and significant effect on the performance of the personnel in the Kendari Police Sabhara Unit.

PERAN KUALITAS LAYANAN, CITRA PERUSAHAAN DAN KEPERCAYAAN TERHADAP LOYALITAS PASIEN RAWAT JALAN RUMAH SAKIT HERMINA KENDARI (Role Of Service Quality, Company Image And Trust In Patient Loyalty Hermina Kendari Hospital) Eka Maya Sari; Juharsah Juharsah; Wahyuniati Hamid
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 6, No 3 (2022): Jurnal JUMBO Vol 6 No 3
Publisher : Pascasarjana Universitas Halu Oleo

This studi aims to: 1)examine the simultaneous effect of service quality, hospital image and trust on outpatient loyalty, 2)examine the effect of service quality on outpatient loyalty, 3)examine the effect of hospital image on outpatient loyalty, 4) examine the effect of trust on outpatient loyalty. The object of research is the Hermina Kendari Hospital. The research population is the outpatients of Hermina Kendari Hospital totalling 7.928 respondents. The sampling technique uses the Slovin formula with a precision of 10 percent, thuse research sample is 100 respondents. The data collection method used a questionnaire and all samples returned the submitted questionnaire. The research data was processed using multiple linear regression analysis using the SPSS Ver 24 device.The result of study: 1)simultaneously service qualility, hospital image and trust have a positive and significant effect on outpatient loyalty, 2)service quality has a positive and significant effect on outpatient loyalty, 3)hospital image has a positive and significant effect on outpatient loyalty, 4)trust has a positive and significant effect on outpatient loyalty

Pengaruh Kualitas Layanan Dan Kepercayaan Terhadap Loyalitas Pelanggan Melalui Kepuasan Pelanggan (Studi Pada Hotel Wisata Beach Kabupaten Wakatobi) Jayadin Jayadin; Murdjani Kamaludin; Juharsah Juharsah
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 7, No 1 (2023): Jurnal JUMBO Vol 7 No 1
Publisher : Pascasarjana Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33772/jumbo.v7i1.28338

The purpose of this study was to examine the effect of service quality and trust on customer loyalty through customer satisfaction (study at Hotel Wisata Beach, Wakatobi Regency). The population in this study are all customers of Hotel Wisata Beach Wakatobi. The number of samples that were set was 60 people or customers, the data from the samples/respondents were analyzed using SmartPLS in order to obtain the results of the causal relationship between the variables developed in the model. The results of the study are as follows; the effect of service quality on customer satisfaction has a path coefficient of 0.452 with a probability level of 0.000 (p <0.05), which means that service quality has a positive and significant effect on customer satisfaction, the effect of trust on customer satisfaction has a path coefficient of 0.331 with a probability level of 0.005 (p < 0.05) which means that trust has a positive and significant effect on customer satisfaction, the effect of service quality on customer loyalty has a path coefficient of 0.219 with a probability level of 0.037 (p < 0.05) which means that service quality has a positive effect and significant on customer loyalty, the effect of trust on customer loyalty has a path coefficient of 0.309 with a probability level of 0.005 (p <0.05), which means that trust has a positive and significant effect on customer loyalty. p customer loyalty has a path coefficient of 0.478 with a probability level of 0.000 (p <0.05) which means that customer satisfaction has a positive and significant effect on loyalty. The effect of service quality on customer loyalty through customer satisfaction has a path coefficient of 0.216 with a probability level of 0.005 ( p <0.05) which means that service quality has a positive and significant effect on customer loyalty through customer satisfaction. The influence of trust on customer loyalty through customer satisfaction has a path coefficient of 0.158 with a probability level of 0.048 (p <0.05) which means that trust has a positive effect and significant effect on customer loyalty through customer satisfaction. The benefit that can be learned from this research is the development of knowledge, especially on the paradigm of structural relationship of the influence of service quality and trust on customer loyalty through customer satisfaction.

PENGARUH LINGKUNGAN KERJA NON FISIK, DISIPLIN KERJA DAN PENGEMBANGAN KARIR TERHADAP KINERJA PERSONIL ANGGOTA SEKOLAH POLISI NEGARA (SPN) POLDA SULTRA Muh. Yusran; Ibnu Hajar; Juharsah Juharsah
Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 7, No 1 (2023): Jurnal JUMBO Vol 7 No 1
Publisher : Pascasarjana Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33772/jumbo.v7i1.28337

The purpose of this study was to examine and explain the effect of non-physical work environment, work discipline and career development on the performance of the National Police School (SPN) members of the Southeast Sulawesi Regional Police either simultaneously or partially. The approach of this study is quantitative using a survey method. The data was collected by cross section using a one-line questionnaire with the link: https://forms.gle/H515BEQpSkcQZpU59. The sample of this study was all 68 members of the SPN Polda Sultra police. The analytical tool used is Multivariate Regression AnalysisThe results of this study indicate that the non-physical work environment, work discipline and career development together have a positive and significant effect on police performance. The results of the partial test of the non-physical work environment proved to have a positive and significant effect on the performance of the police. Then work motivation has a positive and significant effect on police performance. These results prove that the better the career development, the significantly the police performance will increase. This result is also strengthened by the respondent's statement based on the respondent's description non-physical work environment, work discipline, career development and police performance, the majority of respondents stated that the implementation was good at the SPN Polda Sultra.

PENGARUH BUDAYA ORGANISASI DAN DISIPLIN KERJA TERHADAP KINERJA PEGAWAI PADA KANTOR BADAN PENDAPATAN DAERAH PROVINSI SULAWESI TENGGARA Fiqih Saputra Tamboko; Rahmat Madjid; Juharsah Juharsah; Feliks Anggia BK Panjaitan; Nurul Ittaqullah
Jurnal Manajemen dan Kewirausahaan Vol 15, No 2 (2023): Edisi Juli
Publisher : Jurusan Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55598/jmk.v15i2.43063

This study aims to examine and explain the simultaneous and partial influence of organizational culture and work discipline on employee performance at the regional revenue agency office in Southeast Sulawesi province. This research approach is a survey with an explanotory research design. The sample of this study were 57 employees at the regional revenue agency office in Southeast Sulawesi province. The data collection method used a questionnaire. The analytical tool used is multiple linear regression. The results showed that organizational culture and work discipline had a positive and significant effect on employee performance at the regional revenue agency office in Southeast Sulawesi province, both simultaneously and partially. Thus it can be concluded that organizational culture and work discipline have a positive and significant contribution to improving employee performance as reflected in quantity, quality, time, service orientation, commitment, work initiatives and cooperation

Co-Authors Abdul Razak Yusuf Agustinus Tangalayuk Aidin Hudani Awasinombu Alida Palilati Eka Maya Sari Eliyanti Mokodompit Endro Sukotjo Fabian Faqih Feliks Anggia BK Panjaitan Fiqih Saputra Tamboko Hartini Hartini Hastuti Hastuti Hayat Yusuf Ibnu Hajar Jayadin Jayadin La Ode Azaluddin Siga Muh. Yusran Muhlis Muhlis Murdjani Kamaludin Nurul Ittaqullah Nurwati Nurwati Patwayati Patwayati Rahmat Madjid S., Nursaban Rommy Siti Nur Aisyah Wahyuniati Hamid Yusuf Yusuf

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