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Performance
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Core Subject : Education,
Performance is our bianually peer-reviewed journal, designed to accommodate research articles in the domain of management science. This journal has been published by Faculty of Economics and Business, Universitas Jenderal Soedirman since 2003. We invite articles in all functional area of management, which mainly about (but not limited to) Human Resource, Marketing, Financial, Operational and Strategic Management.
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Articles 16 Documents
Search results for , issue "Vol 13 No 1 (2011): Performance" : 16 Documents clear
PENGARUH KELENGKAPAN DAN PELAYANAN TERHADAP LOYALITAS DAN RASA PERCAYA SEBAGAI VARIABEL INTERVENING (STUDI PADA DEPO PELITA SOKARAJA BANYUMAS) Yuwono, Antri; Suliyanto, Suliyanto
Performance Vol 13 No 1 (2011): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (207.893 KB)

Abstract

This research entitled, “The Influence of Products Availability and Service on Loyalty and Trust as intervening Variable". The aim of this research is to test the influence of availability, service to satisfaction, satifaction to trust, and to test trust and satisfaction to loyalty. This research was conducted in Banyumas and the objects were the customers who had visited Depo Pelita more than three times in the last six months. Based on Accidental Sampling Method, 100 customers were selected as research sample, because the exact numbers of Depo Pelita customers were not available. The method of analysis used SEM (Structural Equation Modeling) by AMOS version 4.0. The result of this research showed that availability was influential to satisfaction but service was not influential to satisfaction. Then, satisfaction was influential to trust. Eventually, satisfaction created loyalty but trust not created loyalty.  
ANALISIS PERBANDINGAN METODE SIMPLE MARKET MODEL DAN METODE DIMSON (STUDI EMPIRIS PADA PERUSAHAAN LQ-45) Shaferi, Intan; Jaryono, Jaryono
Performance Vol 13 No 1 (2011): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (228.26 KB)

Abstract

Investors expect return in investment. They can predict expected return by applying CAPM. CAPM uses beta as risk measurement. Beta also shows stock’s sensitivity to market condition. Some methods have already taken by researchers to estimate better beta. In this study, simple market model or OLS and Dimson Method were used and compared. This study is aimed at finding fact that beta calculated by Dimson method can predict return more accurately than OLS. This research took place in Indonesian Stock Market using LQ-45 companies from 2004 to 2008. Analysis was done by using monthly return from 2004 to 2007 for formulating OLS and Dimson equation models. After getting two equation models, we have two betas from each equation. Then, those two betas are used for calculating CAPM for predicting return in 2008. The prediction of return then being compared with the actual return of 2008 to get MAD. This study used nine companies as sample and the result showed that five companies or 55 percent suggested that beta of Dimson method predicts more accurately return than OLS.
IDENTIFIKASI DAN ANALISIS PENINGKATAN TINGKAT ENGAGEMENT PEGAWAI FAKULTAS EKONOMI UNSOED: SIKAP POSITIF PEGAWAI DAN ORGANISASI (KOMITMEN, KETERIKATAN, KETERLIBATAN) DALAM PENCAPAIAN KEBERHASILAN ORGANISASI Yunanto, Ary; Daryono, Daryono
Performance Vol 13 No 1 (2011): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

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Abstract

Employee statifaction at the moment assumed less enough for organization to subsidize employee performance. for that's need employee engagement. employee engagement are some involvement, commitment, willing and sense of belonging towards job and organization. This research need to found degree employee engagement at Ekonomi Faculty of University Jenderal Soedirman. This research use survey method to measures level employee engagement, with three three dimensions engagement which are, organization dimension, job dimension, opportunity and growth dimension. This research have result total Employee engagement is 3.15, with with the highest level degree is employee engagement Job dimension, then followed with dimension employee engagement opportunity and growth, and employee engagement organization dimension level has lower degree.  
HUBUNGAN KAUSALITAS ANTARA NILAI TUKAR MATA UANG DAN INDEKS HARGA SAHAM DI PASAR MODAL INDONESIA Sulistyandari, Sulistyandari
Performance Vol 13 No 1 (2011): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

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Abstract

This paper examines the relationship between exchange rates and stock prices indexs in the emerging financial market of Indonesia using daily data over a four-year period from January, 2002 to December, 2005. The motivation is to establish the causal linkages between leading prices in the foreign exchange market and the stock market in Indonesian market; the linkages have implication for the ongoing attempts to develop stock markets simultaneously with a policy shift towards independently floating exchange rates Using the Granger concept of causality (1969), cointegration technique and standard Error Correction Model (ECM), show that consistent with portfolio approach to exchange rate determination, it is argued that there is a negative short run and long run causality from stock prices to exchange rates (unidirectional causality from stock prices to exchange rates). A change in stock prices have an impact on exchange rate for composite indexs (IHSG) and also for sectoral indexs The result have implication that the development on the stock market are important to economics development, increasing on the stock market performance become an indicator of a good macro economic condition and appreciate the domestic currency.
ASPEK KEPERILAKUAN DALAM PENERAPAN TEKNOLOGI INFORMASI (STUDI PADA INSTANSI PEMERINTAH DI PURWOKERTO) Adi, Pramono Hari; Anggraeni, Ade Irma; Nawarini, Alisa Tri
Performance Vol 13 No 1 (2011): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

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Abstract

Technological role in various of organisational activity aspects get to be understood since technology emphasizes on information system arrangement with computer purpose, information technology can meet the need information with meteoric, timely, relevant, and accurate. Public service by government institution expected getting better and efficient,so that need developed. This research intent to test information system acceptance model on government institution at Purwokerto by use of twenty institutions and as much 176 samples. Method that is utilized for analyzing is Structural Equational Model (SEM). Result that is reached from this research points out that influential external variable to purpose easy perception and easy perception ascendant purpose to usefull perception.
PERANAN BUDAYA ORGANISASI DAN KECERDASA EMOSIONAL DALAM MEMPENGARUHI SIKAP TERHADAP PERUBAHAN (STUDI KASUS PADA DOSEN UNIVERSITAS JENDERAL SOEDIRMAN) Jati, Eling Purwanto; Wulandari, Siti Zulaikha
Performance Vol 13 No 1 (2011): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

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Abstract

Given the universities strategic significance in producing qualified human resources, the government issued various policies and legislation aimed at improving the performance of universities. Changes in the status of higher education raises individual attitudes or reactions with the level of support varies. This study intends to investigate the influence of Unsoed lecturer’s Emotional Intelligence and Organizational Culture on attitude toward change, and to explores the variable most influencing it and to know the opinion of lecturers to the changes occured in Unsoed and cancellation of BHP Law. Target population in this study were 1.019 Unsoed lecturers, spread in 8 faculties. The sample size was set at 100 respondents, drawn by accidental sampling. By using multiple regression analysis, obtained findings support the hypotheses, which states that Emotional Intelligence and Organizational Culture has a significant influence on Attitude toward Change. Elasticity test results show that Emotional Intelligence has a greater influence than the Organization Culture. Unsoed Lecturers always ready in facing any changes, provided that it has specific and clear goals and should be well socialized to all academic faculty. Most of lecturers had agreed to the cancellation of BHP Law for many reasons such as : Unsoed not ready yet to become BHP (from the financial aspects, organizational structure and human resources perspectives) and BHP will provide a greater opportunity for the communities to get higher education.
ANALISIS FAKTOR-FAKTOR YANG BERPENGARUH TERHADAP MARKET VALUE ADDED (MVA) PADA INDUSTRI MANUFAKTUR YANG TERDAFTAR DI BURSA EFEK INDONESIA Sunarko, Bambang; Martini, Sri
Performance Vol 13 No 1 (2011): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

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Abstract

This research is an empirical study to analyze the data causally (cause and effect). This research entitled by: "Impact Analysis of Earnings, Operating Cash Flows, Economic Value Added (EVA) and DR to the Market Value Added (MVA)". The aim of this study was to determine the performance of manufacturing firms in Indonesia Trade Center. In addition, this study also aimed to determine the influence of Earnings, Operating Cash Flow, Economic Value Added (EVA) and DR to the Market Value Added (MVA). Population in this research are manufacturing companies that listing on the Indonesia Trade Center. Determination of the sample is done by purposive sampling method. The number of companies that used a sample of 23 companies. Period of research is 3 years during 2006 until 2008. Based on the results of research known that the performance of manufacturing firms in Indonesia Trade Center was good. By analysis of data using multiple regression showed that (1) Earnings significantly affect the Market Value Added (MVA), (2) Operating cash flow is not significantly affect the Market Value Added (MVA), (3) Economic Value Added (EVA) not significantly affect to the Market Value Added (MVA),(4) Debt Ratio (DR) significantly affect to the Market Value Added (MVA), (5) Simultaneously, Earnings, Operating Cash Flow, Economic Value Added (EVA) and DR significantly affect the Market Value Added (MVA), and (5) Operating Cash Flow is the most influential variable on Market Value Added (MVA). The implications of the conclusions above are in decision-making, both managers and investors, should see the company's performance. These performance indicators can be seen through Earnings, Operating Cash Flow, Economic Value Added (EVA) and Debt Ratio (DR).
PENGARUH CUSTOMIZATION BASIC MARKET ORIENTATION DAN COMPETITIVE BENCHMARKING TERHADAP CUSTOMER RETENTION USAHA KECIL KNALPOT DI PURBALINGGA Zulaicha, Ratni
Performance Vol 13 No 1 (2011): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

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Abstract

This research is entitled “The Effect of Customization Basic Market Orientation and Competitive Bencmarking Towards Customer Retention of Exhaust-Pipe Small Scale Usiness In Purbalinggaâ€Â. The aims of research is to find out the variables that effect customer retention (repurchasing rate of return from the cunsumers as the result of consumers satisfaction). The variables include customization (the activities in setting customer oriented goals, identifying satisfaction opportunity available at the market, analyzing internal capability and formulating feasible strategies). Then basic market orientation (producer’s perception towards sending time, pricing policy, promotion and understanding on cunsumer needs) and competitive benchmarking (producer perseption towards the process continuously in comparing the strategy, process and product of company with the other companies of organizations that have better performance, with the aim to study how they reach them and then reply the strategy into the company through making changes to conform with company’s condition). The method on analysis applied in this research is multiple linier regression analysis, Y = a1+bX1 + b2X2 + b3X3 then to test validity of variables it has used product moment correlation. As the result of F-test analysis, it has got the total effect of variables of customization (X1), basic orientation (X2) and competitive benchmarking (X3) towards customer retention (Y) that is 6.341. Whereas the result in partial through t-test, it has got that customization, basic market orientation and competitive benchmarking have an effect towards customer retention. Finally to find out the variable that has the most significant effect towards customer retention, it has used elasticity analysis and it shows that customization variable has the most significant effect towards customer retention that is 3.148. As conclusion of research is that customization, basic market orientation and competitive benchmarking whether in total or in partial have significant effect toward customer retention of exhaust pipe business in Purbalingga. Finally the implication of research mentions that it is better for the exhaust pipe businessmen in Purbalingga to produce the product suitable with consumers needs, plan new product, quarantee the product suitable with the standard and carry out a strict quality control.
PENGARUH KELENGKAPAN DAN PELAYANAN TERHADAP LOYALITAS DAN RASA PERCAYA SEBAGAI VARIABEL INTERVENING (STUDI PADA DEPO PELITA SOKARAJA BANYUMAS) Antri Yuwono; Suliyanto Suliyanto
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 13 No 1 (2011): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (207.893 KB)

Abstract

This research entitled, “The Influence of Products Availability and Service on Loyalty and Trust as intervening Variable". The aim of this research is to test the influence of availability, service to satisfaction, satifaction to trust, and to test trust and satisfaction to loyalty. This research was conducted in Banyumas and the objects were the customers who had visited Depo Pelita more than three times in the last six months. Based on Accidental Sampling Method, 100 customers were selected as research sample, because the exact numbers of Depo Pelita customers were not available. The method of analysis used SEM (Structural Equation Modeling) by AMOS version 4.0. The result of this research showed that availability was influential to satisfaction but service was not influential to satisfaction. Then, satisfaction was influential to trust. Eventually, satisfaction created loyalty but trust not created loyalty.
ANALISIS PERBANDINGAN METODE SIMPLE MARKET MODEL DAN METODE DIMSON (STUDI EMPIRIS PADA PERUSAHAAN LQ-45) Intan Shaferi; Jaryono Jaryono
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 13 No 1 (2011): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (228.26 KB)

Abstract

Investors expect return in investment. They can predict expected return by applying CAPM. CAPM uses beta as risk measurement. Beta also shows stock’s sensitivity to market condition. Some methods have already taken by researchers to estimate better beta. In this study, simple market model or OLS and Dimson Method were used and compared. This study is aimed at finding fact that beta calculated by Dimson method can predict return more accurately than OLS. This research took place in Indonesian Stock Market using LQ-45 companies from 2004 to 2008. Analysis was done by using monthly return from 2004 to 2007 for formulating OLS and Dimson equation models. After getting two equation models, we have two betas from each equation. Then, those two betas are used for calculating CAPM for predicting return in 2008. The prediction of return then being compared with the actual return of 2008 to get MAD. This study used nine companies as sample and the result showed that five companies or 55 percent suggested that beta of Dimson method predicts more accurately return than OLS.

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