cover
Contact Name
Ni Made Yudhaningsih, SE.,MM
Contact Email
nimadeyudha@gmail.com
Phone
+6281936124602
Journal Mail Official
satyagraha@universitasmahendradatta.ac.id
Editorial Address
Jalan Ken Arok No. 10-12, Peguyagan, Denpasar-Bali
Location
Kota denpasar,
Bali
INDONESIA
Jurnal Ilmiah Satyagraha
ISSN : 26206358     EISSN : 27235556     DOI : https://doi.org/10.47532/jis.v3i2
Core Subject : Economy, Social,
Jurnal Ilmiah Satyagraha specializes in Economics and is intended to communicate original research and current issues on the subject. This journal warmly welcomes contributions from scholars of related disciplines. Specifically, the journal will deal with topics, including but not limited to: macroeconomics, microeconomics, development economics, monetary economics, public economics, etc.
Articles 129 Documents
Upaya Manajer Untuk Meningkatkan Kepuasan Anggota Dalam Memanfaatkan Unit Usaha Toserba Pada Koperasi Inti Made Winda
Jurnal Ilmiah Satyagraha Vol 2, No 1 (2019)
Publisher : Universitas Mahendradatta Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (324.217 KB) | DOI: 10.47532/jis.v2i1.58

Abstract

Cooperative is a joint economic power, to jointly face various problems, whether in the field of management, capital, and business fields that exist in the cooperative that if the problem is not quickly find a way out, then the cooperative will be difficult to move forward and compete with other business economic institutions .In an effort to achieve organizational goals, managers are strongly required to master the management of cooperative in this case managers, managers and employees who are trusted by the Meeting Members. They are required to be more capable in running the organization in order to carry out its duties in helping improve the business performance of cooperative.Expectations of satisfaction level of members of Koperasi INTI have been implemented by the manager quite well, although there is a small part of each indicator that is still not fulfilled. This will make reference for managers in improving member's satisfaction in utilizing services in department store business unit. The fact that the service performed in the department store unit is not in accordance with the expectations that the manager wants and not in accordance with the reality in the field. This causes the services undertaken in the department store unit less good, thus causing the lack of utilization of department store business unit.
Literatur Review Kinerja Organisasi Kinerja Financial Dan Non Financial Ni Made Yudhaningsih; Anak Agung Elik Astari
Jurnal Ilmiah Satyagraha Vol 3, No 2 (2020)
Publisher : Universitas Mahendradatta Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (115.686 KB) | DOI: 10.47532/jis.v3i2.176

Abstract

Some previous studies that improve performance use different indicators or dimensions and to date cannot be improved. Literature reviews are made to review organizational resolutions rather than prior research, evaluating, categorizing, and analyzing critical instruments used to improve organizational performance. After considering the literature on new product sizes, ask for three dimensions to determine the level of new products, namely financial criteria, customer criteria and opportunity criteria.
Analisis Pengaruh Kualitas Pelayanan Yang Dimediasi Oleh Perceived Value Terhadap Keputusan Pembelian Ulang Pengguna Kartu Perdana Telkomsel Ni Ketut Murdani; Ni Wayan Ardani; Kadek Pradnya Prayoga
Jurnal Ilmiah Satyagraha Vol 3, No 1 (2020)
Publisher : Universitas Mahendradatta Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (318.988 KB) | DOI: 10.47532/jis.v3i1.6

Abstract

This study purposed to analyze the influence of mediated service quality perceived value on consumer repurchase decisions, and the difference between the effect of service quality and the effect of perceived value on the decision to repurchase Telkomsel starter cards. The sample in this study were 100 students from Denpasar City who used Telkomsel starter cards. By using the Convenience sampling method. The data analysis technique used in this study is multiple regression analysis.The results of this study prove that service quality is not too influential on the decision to repurchase Telkomsel starter cards because consumers think more about the value of benefits than the services provided when using  Telkomsel starter cards. Consumers only use services that are needed and if the service benefits them. There is a significant relationship between perceived value and the decision to repurchase Telkomsel starter cards.
Analisis Preferensi Ketidaknyamanan Konsumen Terhadap Promosi Dan Personal Selleryang Mempengaruhi Minat Beli Konsumen Serta Pemilihan Merek Pada Asuransi (Studi Kasus di PT. Prudential Life Assurance) Putu Dyah Permatha Korry; Ayu Wendy Widhia Pramesti
Jurnal Ilmiah Satyagraha Vol 2, No 1 (2019)
Publisher : Universitas Mahendradatta Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (485.25 KB) | DOI: 10.47532/jis.v2i1.52

Abstract

Health is an important thing to be noticed in everyday life, because humans will not be separated from the dangers that arise suddenly by an event. Insurance is one way to guarantee a sense of security in handling the risks that arise suddenly. No wonder various promotions are carried out by companies to generate consumer buying interest, but one of the promotional techniques of direct marketing through telemarketing is inconvenience, because promotion through this technique consumers feel disturbed when contacted because according to them telemarketers do not think of the right time when offering a product. Personal Sales (Personal Seller) is an insurance agent from a company that can deal directly with consumers so that later there will be buying interest in insurance. To increase consumer buying interest, promotional inconvenience, and seller personalities are expected to be able to influence consumers so that after buying interest arises, consumers will be able to decide on the brand selection on insurance. Data was collected through questionnaires to 85 respondents. The data analysis technique used is structural equation (SEM) with PLS. The results of this study indicate that promotional discomfort has a negative and significant effect on consumer buying interest, while a personal seller has a positive and significant effect on consumer buying interest, and consumer buying interest has a positive and significant effect on brand selection. Based on the results of testing the Q2 model gets a value of 0.774, which shows the predicted model is appropriate.
Aktivitas Sosial, Aktivitas Budaya Dan Agama Terhadap Dana Pihak Ketiga Lembaga Perkreditan Desa (LPD) (Case Kabupaten Tabanan Bali) Gine Das Prena; Luh Gede Putri Kusuma Pekerti
Jurnal Ilmiah Satyagraha Vol 2, No 2 (2019)
Publisher : Universitas Mahendradatta Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (292.698 KB) | DOI: 10.47532/jis.v2i2.65

Abstract

This study aimed to determine the existence of social activities, cultural activities, religious activities on third party funds LPD Tabanan Regency in 2017. The study was conducted in all LPD in Tabanan Regency. The method of determining the sample used in this study is the saturated sampling method and obtained 243 LPD that meet the criteria for sampling. The type of data used is in the form of quantitative data, namely LPD financial reports registered throughout Tabanan Regency. The analytical method used is the classic assumption test, multiple regression analysis, analysis of determination, F-Test and t-test. The results of this study indicate that social activities, cultural activities and religious activities have a significant positive effect on LPD third party funds. The implications of this research for rural credit institutions, strived to continue to improve the empowerment of third party funds for social, cultural and religious activities carried out in the village.
Analisis Tingkat Kesehatan Lembaga Perkreditan Desa (Lpd) Desa Pakraman Gegelang Kecamatan Manggis Kabupaten Karangasem Putri Anggreni; Putu Ari Mulyani; Ni Luh Sri Parwati
Jurnal Ilmiah Satyagraha Vol 3, No 2 (2020)
Publisher : Universitas Mahendradatta Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (507.974 KB) | DOI: 10.47532/jis.v3i2.184

Abstract

The Village Credit Institutions  (LPD) is one of the financial institutions that are included in the category of non-bank financial institutions in every Pakraman village in the province of Bali. The purpose of this Researcher is to find out whether the Village Institute of Pakraman Gegelang, Manggis District, Karangasem Regency can achieve a healthy predicate or not by using guidelines or references in the Provincial Regulation of Bali Province No.4 of 2012 concerning the second amendment to the Provincial Regulation of Bali Province No.8 years 2002. This study uses descriptive methods because it tries to solve existing problems, data collection techniques used are observation, documentation, and interviews. The documentation method used in this study uses books, regulations, and other documents such as: Financial Reports and the Work Plan of the Pakraman Gegelang Village Credit Institution. The data analysis technique used is the analysis of financial ratios according to1n   the Bali Provincial Regulation No.4 Year 2012.         Based on the results of the analysis, the results of the study can be concluded that referring to the Bali Provincial Regulation No.4 of 2012. Regarding the Health Assessment Guidelines for Village Credit Institutions (LPD), the level of health at the Credit Institute in the Pakraman Gegelang Village can be rated "Healthy" with a score of 98, 6. Based on the results of the study, the advice can be given to the administrators of the Village Credit Institutions (LPD) Desa Pakraman Gegelang, is the LPD optimally manage productive assets and allocate productive assets to activities or businesses that can increase profits or SHU, for example at banks and other LPDs . LPDs must also be able to see the market opportunities that exist in lending, not only in one sector. In addition, it is necessary to schedule debt payments to other parties accompanied by available funds. In this way it is expected to prevent liquidity.
Analisis Strategi Pengembangan Usaha Bank Sampah Garuda Wastu Lestari Putri Anggreni
Jurnal Ilmiah Satyagraha Vol 1, No 2 (2018)
Publisher : Universitas Mahendradatta Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (374.406 KB) | DOI: 10.47532/jis.v1i2.46

Abstract

Research conducted at Waste Bank Garuda Wastu Lestari is located in the Peguyangan Village, Denpasar was done in order to analyze the environmental factors that affect the internal and external business development of waste bank and formulate alternative strategies that can be applied by Waste Bank Garuda Wastu Lestari. Determination of respondent committed intentionally with a specific purpose (pusposive sampling). Respondents in this study consisted of four respondents from the management company. Questionnaires conducted to analyze the internal and external environment. Determination of strategic alternatives conducted using SWOT Matrix and prioritization strategy that can be applied at this time adapted to the position of Waste Bank Garuda Wastu Lestari in the competition. SWOT analysis of the diagram looks that the company is in cell 1, in the cell Aggressive Strategy. While the outcome of the preparation through the SWOT Matrix are eleven alternative strategies that can be applied by Waste Bank Garuda Wastu Lestari. Priority strategy selection can be done by looking at the company's position in the current competition is with Strategy SO (Strength-Opportunity), utilizing the strength to seize the opportunities that exist. Thus the right business priorities do is: 1) to maintain and improve the quality of care produced; 2) maintain and enhance good relations with employees, customers, and the agency or agencies; 3) maintain and improve the promotion and dissemination activities; and 4) improve cooperation and networking of waste bank.
Pengaruh Service Recovery Terhadap Kepuasan Konsumen Pada Hotel Rama Candidasa Ni Wayan Suartini Ningsih; Ni Made Yudhaningsih
Jurnal Ilmiah Satyagraha Vol 2, No 1 (2019)
Publisher : Universitas Mahendradatta Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (406.784 KB) | DOI: 10.47532/jis.v2i1.59

Abstract

As a hospitality business can not be separated from error or service failure. so companies need to handle the failure of the service with service recovery program embodied with three dimensions of procedural justice, interactional justice and distributive justice. This study aims to Determine the influence of procedural justice, interactional justice distributive justice on customer satisfaction at Rama Candidasa Hotel. This study used 80 samples, the method of collecting data through questionnaires. Data analysis was performed with multiple linear regression analysis,test f  test t and the previous determination has been tested the validity and reliability.The results showed by the F-test is procedural justice, interactional justice and distributive justice have positive and significant impact on customer satisfaction at Rama Candidasa Hotel. From the results of correlation analysis this shows thata positive and very powerful relationship between procedural justice, interactional justice and distributive justice with customer satisfaction. Where the condition shows the higher the value of procedural justice, interactional justice and distributive justice, that make the higher the value of customer satisfaction and same as the other way. From result of determination analysis (R2) obtained coefficient of determination equal to 64,4%, which means that customer satisfaction is true result from influence of procedural justice, interactional justice and distributive justiceequal to 64,4%, while 35,6% influenced by other factor. Furthermore, based on T-test results obtained that the distributive justice has greater influence and stronger than procedural justice and interactional justice.
Kajian Analisis Jalur Dengan Structural Equation Modeling (Sem) Smart-Pls 3.0 I Made Anom Arya Pering
Jurnal Ilmiah Satyagraha Vol 3, No 2 (2020)
Publisher : Universitas Mahendradatta Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (931.79 KB) | DOI: 10.47532/jis.v3i2.177

Abstract

Study on Path Analysis using Structural Equation Modeling (SEM) Smart Partial Least Squares (PLS) software version 3.0 with the aim of testing the Impact or Effect of Training on Employee Performance and Organizational Performance, whether it has a significant effect.The analysis results obtained are:First, the Effect of Employee Performance on Organizational Performance.The t-statistic value of 2.721 and the significance (t-table significance of 5% = 1.96) because the t-statistic value of 2.721 is greater () than the t-table of 1.96, Employee Performance has a "significant" effect on Organizational Performance.Second, the Effect of Training (Training) on Employee Performance The t-statistic value of 2.688 significance (t-table significance of 5% = 1.96) because the t-statistic value of 2.688 is greater () than the t-table of 1.96, the Training has a "significant" effect on Employee Performance. Third, the Effect of Training (Training) on Organizational Performance The t-statistic value of 0.338 significance (t-table significance of 5% = 1.96) because the t-statistic value of 0.338 is smaller () than t-table 1.96, the "insignificant" Training has a direct effect on Organizational Performance.
Faktor Yang Mempengaruhi Daya Tarik Wisatawan Dalam Pengembangan Pariwisata Bahari Di Pantai Tanjung Benoa Ni Luh Kardini; Ni Wayan Ari Sudiartini
Jurnal Ilmiah Satyagraha Vol 3, No 1 (2020)
Publisher : Universitas Mahendradatta Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (277.323 KB) | DOI: 10.47532/jis.v3i1.7

Abstract

Marine tourism includes sea, lake and river tourism. The maritime area is an area that cannot be separated from the maritime area, in Indonesia most of the tourist areas are marine tourism in which there is a beach which is one of the attractions of natural tourism and much sought after by tourists. To find out the factors that influence the attractiveness of tourism in the development of marine tourism on the coast of Tanjung Benoa and how to increase the attractiveness of tourism in the development of marine tourism and to know the safety of facilities and infrastructure in Tanjung Benoa beach tourism.

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