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KINERJA PEGAWAI DALAM PELAYANAN PUBLIK PADA DINAS PENDAPATAN DAERAH KABUPATEN BARITO TIMUR Irawanto Irawanto
AS-SIYASAH: Jurnal Ilmu Sosial Dan Ilmu Politik Vol 2, No 2 (2017): (Nopember) AS SIYASAH - Jurnal Ilmu Sosial Dan Ilmu Politik
Publisher : UPT Publikasi Dan Pengelolaan Jurnal Universitas Islam Kalimantan MAB Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (160.168 KB) | DOI: 10.31602/as.v2i2.1181

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The aims of this research are: 1) To know the performance of employees in public service at Regional Revenue Service of East Barito Regency, 2) To know the obstacles in public service at Regional Revenue Service of East Barito Regency, and 3) to know solution to overcome obstacle in public service in the District Revenue Office of East Barito Regency.This research is a qualitative research. The key informant in this research is Head of Regional Revenue Service of East Barito Regency. Data were collected through interviews, observation and documentation.The results showed that: 1) Performance of employees of Revenue Service Office of East Barito Regency seen from performance indicators such as quality, effectiveness and work commitment is good but the quantity of work, the timeliness of task implementation, independence in dealing with work problems on PBB-P2 and BPHTB still not implemented optimally. 2) Obstacles faced in Public Service in the District Revenue Office of East Barito Regency, namely: a) Employee Performance not yet optimal, b) Lack of Employee Competency and Socialization, and c) Lack of Room Facilities Waiting, and 3) Solutions Can Do To Overcoming Obstacles in Public Service in the District Revenue Office of East Barito Regency, namely: a) Employee Development and Evaluation b) Technical Guidance (Bimtek) and Socialization, and c) The addition of waiting room facilities.
Implications of Leadership Style and Persuasive Communication on Performance Mediated by Employee Work Motivation Irawanto; Hayati M; Semuel Risal
East Asian Journal of Multidisciplinary Research Vol. 1 No. 3 (2022): April 2022
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (385.099 KB) | DOI: 10.55927/eajmr.v1i3.94

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This study aims to describe and analyze the implications of leadership style and persuasive communication on performance and motivation as mediation at the Agency for Personnel and Human Resources Development of East Barito Regency. This research was conducted quantitatively with an explanatory research approach. Sampling technique with the total sampling method. The analysis uses the Partial Least Square (PLS) method. The results showed that leadership style had a positive and significant effect on performance, leadership style had a positive and significant effect on motivation, persuasive communication had a positive and significant effect on performance, persuasive communication had no direct effect on motivation, then the influence of leadership style had no significant effect on performance through motivation, and persuasive communication has no significant effect on performance through motivation.
IMPLEMENTASI PERATURAN BUPATI BARITO TIMUR NOMOR 6 TAHUN 2015 TENTANG PENGADAAN BARANG/ JASA DI DESA John Karigas; Irawanto Irawanto; M. Jamili M. Jamili
REFORMASI Vol 7, No 2 (2017)
Publisher : Universitas Tribhuwana Tunggadewi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (140.169 KB) | DOI: 10.33366/rfr.v7i2.805

Abstract

Abstract: Implementation of Barito Timur Regency’s RegulationNumber 6 year 2015 on Procurementof Goods/ Services in the Village. The purpose of this research is to know the implementation of Regulation of Barito Timur Regent Number 6 Year 2015 concerning Procurement of Goods/ Services in Village from Communication factor, Human Resources and Bureaucracy Structure (George Edward III dalam Budi Winarno, 2012:126-151). But it will also give recommendation for Local Government in implementing Procurement of Goods/ Services in Village East Barito Regency. The research method used is descriptive method with qualitative approach. Data collection was done by interview and documentation techniques. Triangulation technique is used to check the validity of research data. Data analysis in this research using steps Miles and Huberman (1992), is the process of analysis by using several components consisting of data reduction, presentation or display data and the conclusion/ verification. The results showed that the Implementation of Barito Timur Regency’s Regulation Number 6 year 2015 on Procurementof Goods/ Services in the Village District Dusun East has not run optimally. Implementation still faces fundamental obstacles in communication is lack of socialization intensity done to executor of policy of procurement of goods / services in village. Another obstacle is the human resources, namely the low ability of procurement of goods / services in the village. While in the bureaucratic structure there has been no dispersion of responsibilities among the implementing Team for procurement of goods / services in the village. Keywords: Implementation, Procurement Policy of Goods/ Services in The Village.
PENGELOLAAN PENGADUAN PELAYANAN MASYARAKAT PADA DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA BANJARMASIN Firdaus Firdaus; Irawanto Irawanto
REFORMASI Vol 10, No 2 (2020)
Publisher : Universitas Tribhuwana Tunggadewi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33366/rfr.v10i2.1907

Abstract

Penelitian ini bertujuan untuk menganalisa mekanisme, alur pengelolaan pengaduan dan mengidentifikasi kendala yang dihadapi dalam pengelolaan pengaduan pelayanan masyarakat. Pendekatan penelitan dilakukan dengan deskriftif kualitatif. Data penelitian diperoleh dari sumber informasi dan sumber informasi kunci. Teknik pengumpulan data dilakukan dengan  wawancara, observasi dan dokumentasi, data hasil penelitian dianalisa dengan langkah reduksi data, penyajian data dan pengambilan kesimpulan/verifikasi. Hasil penelitian menunjukkan Mekanisme dan alur pengaduan pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kota Banjarmasin tidak sesuai dengan Permen PAN RB No. 24/2014. Kedua, Ada 2 (dua) faktor yang menjadi kendala dalam pengelolaan pengaduan pelayanan masyarakat yaitu; a) faktor internal, yaitu kurangnya jumlah orang dan kompetensi petugas b) faktor eksternal yaitu kurangnya pengetahuan masyarakat karena kurangnya sosialisasi terkait materi aduan yang tidak sesuai dengan tugas dan fungsi dinas ini.This study aims to analyze the mechanisms, flow of complaints management and identify the obstacles faced in managing public service complaints. The research approach was carried out with a qualitative descriptive approach. Research data were obtained from sources of information and key sources of information. The technique of collecting data was carried out by observation, interviews and documentation, the research data were analyzed using data reduction, data presentation and conclusion / verification. The results showed that the complaint mechanism and flow at the Banjarmasin Investment Agency and One Stop Integrated Service were not in accordance with the PAN RB Regulation No. 24/2014. Second, there are 2 (two) factors that become obstacles in the management of public service complaints, namely; a) internal factors, namely the lack of the number of people and the competence of officers b) external factors, namely the lack of public knowledge due to the lack of socialization regarding complaint material that is not in accordance with the duties and functions of this agency.Keywords: Management; Public Services; Community Complaints
ETIKA APARATUR PELAYANAN PUBLIK “Tinjauan Atas UU Aparatur Sipil Negara” Irawanto .
REFORMASI Vol 5, No 2 (2015)
Publisher : Universitas Tribhuwana Tunggadewi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (288.428 KB) | DOI: 10.33366/rfr.v5i2.324

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Society as the highest sovereign philosophically very worthy of getting the best services of the State Civil Apparatus (ASN). Law Decree No. 5/2014 on the State Civil Apparatus arranged ASN's role is to realize the national development through a professional public service, free from political interference, and free from corruption, collusion, and nepotism. But reality shows ASN service in Indonesia still indicates a violation of moral and ethical, the bias of particular interest, as well as public service management processes are fully engineered and camouflage. In the practice of governance in Indonesia ethical problems is a necessity. Ethical problems of the services provided by the ASN for this is still limited to a commitment that is taken for granted, and not yet a reality in everyday behavior. Whereas in the legislation contains a code of conduct based on the ethics of religious, cultural, social and ethical governance.
ANALISIS KINERJA APARATUR SIPIL NEGARA SEKSI PENYELENGGARA HAJI DAN UMRAH KANTOR KEMENTERIAN AGAMA KABUPATEN TANAH BUMBU Mahmud Mahmud; Irawanto Irawanto
REFORMASI Vol 11, No 1 (2021)
Publisher : Universitas Tribhuwana Tunggadewi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33366/rfr.v11i1.1906

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Penelitian ini bertujuan menganalisis Kinerja Aparatur Sipil Negara Seksi Penyelenggara Haji dan Umrah Kantor Kementerian Agama Kabupaten Tanah Bumbu. Pendekatan penelitian secara deskriptif kualitatif, data penelitian diperoleh dari sumber informasi dan sumber informasi kunci, melalui wawancara, hasil pengamatan, dan dokumentasi. Data hasil penelitian yang telah direduksi, laku dilakukan penyajian dan pengambilan kesimpulan. Hasil penelitian menunjukkan bahwa (1) Pegawai berusaha menyelesaikan tugas tepat waktu, namun masih terdapat kendala sehingga pekerjaan tidak selesai tepat waktu. Kondisi ini terjadi karena  keterbatasan sarana dan jumlah petugas, serta beban tugas  yang harus dilakukan secara bersama, serta adanya tugas ke luar  kota  atau mengikuti rapat, sehingga pekerjaan menjadi tertunda. (2) Pegawai berusaha menyesuaikan jam kerja yang telah ditentukan, dan apabila tidak disiplin maka diberikan sanksi administratif berupa potongan tunjangan dan sanksi berdasarkan PP Nomor 53 Tahun 2010 tentang Disiplin PNS. (3) Pegawai berusaha menunjukkan kinerjanya dalam bekerja.  (4) Kerjasama antar pimpinan dan bawahan dilakukan untuk menyelesaikan pekerjaan dengan lebih cepat. (5) Pembayaran tunjangan kinerja berdasarkan latar belakang pendidikan dan absensi yang seharusnya juga berdasarkan kinerja setiap Aparatur Sipil Negara.Abstract: The purpose of this study was to analyze the performance of the State Civil Servants of the Haj and Umrah Organizing Section of the Ministry of Religion of Tanah Bumbu Regency. The research approach is descriptive qualitative, research data is obtained from information sources and key information sources, through interviews, observations, and documentation. The research data that has been reduced, is then performed by presenting and drawing conclusions. The results showed that (1) Employees tried to complete assignments on time, but there were still obstacles so that the work was not completed on time. This condition occurs due to limited facilities and the number of officers, as well as the burden of tasks that must be carried out jointly, as well as the presence of assignments out of town or attending meetings, so that work is delayed. (2) Employees try to adjust the working hours that have been determined, and if they are not disciplined they will be given administrative sanctions in the form of allowances and sanctions based on Government Regulation Number 53 of 2010 concerning Civil Servant Discipline. (3) Employees try to show their performance at work. (4) Cooperation between leaders and subordinates is carried out to complete work more quickly. (5) Payment of performance allowances based on educational background and attendance which should also be based on the performance of each State Civil Apparatus.  
KERJASAMA ANTAR DAERAH DALAM PENGELOLAAN TEMPAT PEMEROSESAN AKHIR SAMPAH REGIONAL DI KAWASAN BANJAR BAKULA PROVINSI KALIMANTAN SELATAN Irawanto Irawanto
Jurnal Public Policy Vol 2, No 2 (2016): Mei-Oktober
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (329.287 KB) | DOI: 10.35308/jpp.v2i2.762

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Kerja sama antar daerah menjadi penting pada saat ini, karena tidak ada daerah  yang terisolasi  dan mampu memenuhi kebutuhan secara mandiri. Hubungan antar susunan pemerintah khususnya di kawasan metropolitan mempunyai karakteristik yang bersifat dinamis dan berkembang sehingga perlu tata kelola pemerintahan secara tersendiri, terutama dalam  pengelolaan Tempat Pemerosesan Akhir Sampah Regional (TPA Regional) di Kawasan perkotaan Banjar Bakula, Provinsi Kalimantan Selatan. Suatu kebijakan pembangunan berupa program atau proyek yang melibatkan berbagai daerah perlu adanya pengaturan kelembagaan yang baik diantara pemerintah yang terlibat sehingga program kerja sama tersebut dapat diwujudkan secara efisien dan efektif, namun dalam implementasinya banyak kendala yang dihadapi terkait dengan hubungan antar susunan pemerintah yang akan menjadi referensi didalam melakukan kerjasama antar daerah.Keywords:  Metropolitan Area, Kerja sama antar daerah. Banjar Bakula, Kalimantan Selatan
PEMANFAATAN TANAMAN HERBAL SEBAGAI IMUNOMODULATOR DALAM RANGKA MENINGKATKAN IMUNITAS BAGI LANSIA DI PANTI SOSIAL TRESNA WERDHA BANJABARU Fujiati Fujiati; Irawanto Irawanto; Siti Juliati; Emmi Erliyanti
JURNAL PENGABDIAN AL-IKHLAS UNIVERSITAS ISLAM KALIMANTAN MUHAMMAD ARSYAD AL BANJARY Vol 7, No 3 (2022): AL-IKHLAS JURNAL PENGABDIAN
Publisher : Universitas Islam kalimantan MAB

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (148.169 KB) | DOI: 10.31602/jpaiuniska.v7i3.6872

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Salah satu upaya agar para lansia dapat hidup sehat secara mandiri dengan meningkatkan daya tahan tubuh mereka dengan mengetahui manfaat tanaman herbal yang dapat meningkatkan sistem imun dan dapat membuat minuman herbal secara mandiri. Berdasarkan analisis situasi lansia yang ada di Panti Sosial Tresna Werdha Banjarbaru, maka dilaksanakan kegiatan pengabdian masyarakat tentang pemanfaatan tanaman herbal sebagai imunomodulator dalam rangka meningkatkan imunitas, yang dilaksanakan oleh lansia. Diharapkan kegiatan penyuluhan ini dapat meningkatkan pengetahuan lansia untuk mengenal tanaman herbal bersifat imunomodulator dan membuat minuman herbal sendiri secara sederhana dan mudah dilaksanakan di tempat tinggal mereka, serta dapat menjadikan lansia yang mewakili seluruh penghuni panti sebagai motivator bagi lansia lainnya. Berdasarkan hasil evaluasi pretest dan posttest dari kegiatan penyuluhan terdapat peningkatan pengetahuan/ pemahaman mitra sasaran terhadap: (a) Seseorang yang mempunyai umur 60 tahun termasuk lansia, (b) Keriput, rabun, tuli, rambut beruban dan mudah lelah termasuk gejala proses menua, (c) Minuman jahe dapat meningkatkan kekebalan tubuh, (d) Minuman kunyit dapat mengurangi nyeri pada lutut, (e) Minuman kencur dapat mencegah batuk dan sakit tenggorokan, (f) Minuman serai dapat menurunkan lemak tubuh, (g) Minuman temulawak dapat meningkatkan kekebalan tubuh.
IMPLEMENTASI PERATURAN BUPATI BARITO TIMUR NOMOR 6 TAHUN 2015 TENTANG PENGADAAN BARANG/JASA DI DESA Jhon Karigas; Irawanto Irawanto; Muhammad Jamili
Administraus Vol. 1 No. 1 (2017): Administraus: Jurnal Ilmu Administrasi dan Manajemen
Publisher : STIA Bina Banua Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (538.196 KB) | DOI: 10.56662/administraus.v1i1.6

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Implementation of Barito Timur Regency’s RegulationNumber 6 year 2015 on Procurementof Goods / Services in the Village. Under the guidance of Mr. Irawanto as mentor I and Mr. M. Jamili As Supervisor II. The purpose of this research is to know the implementation of Regulation of Barito Timur Regent Number 6 Year 2015 concerning Procurement of Goods / Services in Village from Communication factor, Human Resources and Bureaucracy Structure but it will also give recommendation for Local Government in implementing Procurement of Goods / Services in Village East Barito Regency. The research method used is descriptive method with qualitative approach. Data collection was done by interview and documentation techniques. Triangulation technique is used to check the validity of research data. Data analysis in this research using steps Miles and Huberman is the process of analysis by using several components consisting of data reduction, presentation or display data and the conclusion / verification. The results showed that the Implementation of Barito Timur Regency’s RegulationNumber 6 year 2015 on Procurementof Goods / Services in the Village District Dusun East has not run optimally. Implementation still faces fundamental obstacles in communication is lack of socialization intensity done to executor of policy of procurement of goods / services in village. Another obstacle is the human resources, namely the low ability of procurement of goods / services in the village. While in the bureaucratic structure there has been no dispersion of responsibilities among the implementing Team for procurement of goods / services in the village. Implementasi Peraturan Bupati Barito Timur Nomor 6 Tahun 2015 tentang Pengadaan Barang/Jasa di Desa.Di Bawah Bimbingan Irawanto sebagai pembimbing I dan Muhammad Jamili Sebagai Pembimbing II. Tujuan penelitian ini adalah untuk mengetahui implementasi Peraturan Bupati Barito Timur Nomor 6 Tahun 2015 tentang Pengadaan Barang/Jasa di Desa dari faktor Komunikasi, Sumber Daya Manusia dan Struktur Birokrasi selain itu juga akan memberikan rekomendasi bagi Pemerintah Daerah dalam pelaksanaan Pengadaan Barang/Jasa di Desa di Kabupaten Barito Timur. Metode penelitian yang digunakan adalah metode deskriptif dengan pendekatan kualitatif. Pengumpulan data dilakukan dengan teknik wawancara dan dokumentasi. Teknik triangulasi digunakan untuk mengecek keabsahan data penelitian. Analisis data dalam penelitian ini menggunakan langkah-langkah Miles dan Huberman yaitu proses analisis dengan menggunakan beberapa komponen yang terdiri dari reduksi data, penyajian atau display data dan pengambilan kesimpulan/verifikasi. Hasil penelitian menunjukan bahwa implementasi Peraturan Bupati Barito Timur Nomor 6 Tahun 2015 tentang Pengadaan Barang/Jasa di Desa wilayah Kecamatan Dusun Timur belum berjalan optimal. Implementasi masih menghadapi hambatan yang mendasar dalam komunikasi yaitu kurangnya intesitas sosialisasi yang dilakukan kepada pelaksana kebijakan pengadaan barang/jasa di desa. Hambatan lainya adalah pada sumber daya manusia, yaitu rendahnya kemampuan pelaksana pengadaan barang/jasa di desa. Sementara pada struktur birokrasi belum ada penyebaran tanggung jawab diantara Tim pelaksana pengadaan barang/jasa di desa.
PELAYANAN PUBLIK PADA DINAS PENDAPATAN DAERAH KABUPATEN BARITO TIMUR DILIHAT DARI INDIKATOR KINERJA Kova Ginarta; Irawanto Irawanto; Akhmad Abdurrahman
Administraus Vol. 1 No. 1 (2017): Administraus: Jurnal Ilmu Administrasi dan Manajemen
Publisher : STIA Bina Banua Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (592.768 KB) | DOI: 10.56662/administraus.v1i1.8

Abstract

The purpose of this study was to determine the performance of employees and constraints in public services and to find solutions to overcome obstacles in public services at the Regional Revenue Service of East Barito Regency. This research is a qualitative research. The key informant in this research is Head of Regional Revenue Service of East Barito Regency. Data were collected through interviews, observation and documentation.The results showed that: 1) Performance of employees of Revenue Service Office of East Barito Regency seen from performance indicators such as quality, effectiveness and work commitment is good but the quantity of work, the timeliness of task implementation, independence in dealing with work problems on PBB-P2 and BPHTB still not implemented optimally. 2) Obstacles faced in Public Service in the District Revenue Office of East Barito Regency, namely: a) Employee Performance not yet optimal, b) Lack of Employee Competency and Socialization, and c) Lack of Room Facilities Waiting, and 3) Solutions Can Do To Overcoming Obstacles in Public Service in the District Revenue Office of East Barito Regency, namely: a) Employee Development and Evaluation b) Technical Guidance (Bimtek) and Socialization, and c) The addition of waiting room facilities. Tujuan dalam penelitian ini adalah untuk mengetahui kinerja pegawai dan kendala dalam pelayanan publik serta untuk mengetahui solusi mengatasi kendala dalam pelayanan publik di Dinas Pendapatan Daerah Kabupaten Barito Timur. Penelitian ini merupakan penelitian kualitatif. Adapun yang menjadi key informan dalam penelitian ini adalah Kepala Dinas  Pendapatan Daerah Kabupaten Barito Timur. Data dikumpulkan melalui wawancara, observasi dan dokumentasi.Hasil penelitian menunjukkan bahwa: 1) Kinerja pegawai Dinas Pendapatan Daerah Kabupaten Barito Timur dilihat dari indikator kinerja seperti kualitas, Efektivitas dan komitmen kerja sudah baik akan tetapi kuantitas kerja, ketepatan waktu pelaksanaan tugas, kemandirian dalam menghadapi masalah pekerjaan pada pelayanan PBB-P2 dan BPHTB masih belum terlaksana secara optimal. 2) Kendala Yang Dihadapi Dalam Pelayanan Publik Di Dinas  Pendapatan Daerah Kabupaten Barito Timur, yaitu : a) Kinerja Pegawai yang belum optimal, b) Kurangnya Kompetensi Pegawai dan Sosialisasi, dan c) Kurangnya Fasilitas Ruang Tunggu, dan 3) Solusi Yang Dapat Dilakukan Untuk Mengatasi Kendala Dalam Pelayanan Publik Di Dinas  Pendapatan Daerah Kabupaten Barito Timur, yaitu : a) Pembinaan Pegawai dan Evaluasi b) Bimbingan Teknis (Bimtek) dan Sosialisasi, dan c) Penambahan Fasilitas ruang tunggu.