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Journal : International Multidiciplinary Conference on Social Sciences (IMCoSS)

Impact From Social Media To Social Life Eka Imama Novitasari; Ade Kurniawan; Yoga Dwi Goesty D.S; Arnes Yuli Vandika
International Multidiciplinary Conference on Social Sciences (IMCoSS) Vol 1 (2015): 3rd IMCoSS 2015
Publisher : Bandar Lampung University

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Abstract

As the easiest, cheapest and the largest place to show picture, sentence, and newest news, social media become the trend topic in our country. In the social media the users feel the freedom, but sometimes they can’t control their freedom until it become a disaster. Disaster for their social life and people around them. We need the education to educate them, how to manage their attitude in social media. This education will start from our children to cut the mistake in our society.
An Using E-CRM To Improve Market Value Companies Ruri Koesliandana; Arnes Yuli Vandika; Dina Ika Wahyuningsih
International Multidiciplinary Conference on Social Sciences (IMCoSS) Vol 1 (2015): 3rd IMCoSS 2015
Publisher : Bandar Lampung University

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Abstract

E-Customer relationship management can help organizations manage customer interactions more effectively to maintain competitiveness in the present economy. As more and more organizations realize the significance of becoming customer-centric in today’s competitive era, they adopted E-CRM as a core business strategy and invested heavily.E- CRM, an integration of information technology and relationship marketing, provides the infrastructure that facilitates long-term relationship building with customers at an enterprise-wide level. Successful E-CRM implementation is a complex, expensive and rarely technical projects. This paper presents the successful implementation of E-CRM from process perspective in a trans-national organization with operations in different segments. This study will aid in understanding transition, constraints and the implementation process of E-CRM in such organizations.
The Impact Of It Social Network Path In The Students Of Community Arnes Yuli Vandika
International Multidiciplinary Conference on Social Sciences (IMCoSS) Vol 1 (2015): 3rd IMCoSS 2015
Publisher : Bandar Lampung University

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Abstract

Most social media network users in the world are the ones generation The young are born in the late 80's or early 90's. Nielsen (2011) report user that dominated by women and 18-34 year-old is the most active in social media networking. They use rapidly new media and the latest technology. They are interested and more interested in everything related to the Internet and its applications. they are very active and tend to engage with social networks such as page Facebook, Twitter, Google+ or Path. This study aims to know the definite acceptance and user experience in using social media especially among university students using Technology Acceptance Model (TAM) by Davis (1989) as a theoretical background.additional change that is a factor and the circuit connection between the personal and the social has been added to the model origin.