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All Journal Majalah Kedokteran Bandung Damianus Journal of Medicine Jurnal Penelitian Kesehatan BIOLINK (Jurnal Biologi Lingkungan, Industri, Kesehatan) Jurnal Penelitian Pendidikan IPA (JPPIPA) Jurnal Kesehatan Komunitas Jurnal Keperawatan Silampari Jurnal Maternitas Kebidanan Jurnal Keperawatan Priority JURNAL PENELITIAN PERAWAT PROFESIONAL Journal of Telenursing (JOTING) Jurnal Aisyah : Jurnal Ilmu Kesehatan INFOKUM Indonesian Journal of Global Health research Budapest International Research in Exact Sciences (BirEx Journal) JURNAL PENELITIAN FARMASI & HERBAL MAHESA : Malahayati Health Student Journal Jurnal Ilmiah Kebidanan Imelda JINTAN : Jurnal Ilmu Keperawatan JIDAN (JURNAL ILMIAH KEBIDANAN) Jurnal Sosial dan Sains Jurnal Natural
Chrismis Novalinda Ginting
Universitas Prima Indonesia
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Journal : Journal of Telenursing (JOTING)

 1 
Penerapan Manajemen Pasien Safety dalam Rangka Peningkatan Mutu Pelayanan di Rumah Sakit Sri Rezeki; Ermi Girsang; Chrismis Novalinda Ginting; Ali Napiah Nasution
Journal of Telenursing (JOTING) Vol 4 No 2 (2022): Journal of Telenursing (JOTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/joting.v4i2.4723

Abstract

This study aims to analyze the application of patient safety management to improve service quality. The method used is descriptive-qualitative. The results of the study show that there are several themes found, namely: 1) building a culture of patient safety; 2) facilities, infrastructure and monitoring; 3) risk management; 4) building a reporting system; and 5) involving the patient. In conclusion, the efforts made by the Royal Prima Medan Hospital in terms of leadership and staff support are that the directors are also responsible for management commitment. Keywords: Management, Service Quality, Patient Safety
Co-Authors Ade Irma Suryani Aditya Azri Rizki Agnes Nella Vista Purba Ahmad Raif AHMAD RAIF Alfarikus Hondo Ali Napiah Nasution Andy Putra Ndruru Antonius Waruwu ARFANI ARFANI Bella Vetriyasa Cahyanto Kurnia Mendrofa Cut Eliza Hidayani Cut Oni Fatmala David Calvin Deborah Angelin Purba Desy Khairani Devi Sri Wahyuni Dhea Rebeca Lumbanraja Eliani Eliani Erma Lingga Ermi Girsang Ester Wangsasaputra Fadillah, Qori Fitri Yana Kaban Florenly Florenly Hari Sandi Bahagia Siregar IKHTIARI, REFI Irza Haicha Pratama Juando Juando Landi Kurnia Daeli Leli Angelita Mendrofa Linda Chiuman Livia Anggraini Makdalena Malna Tresun Br. Turnip Margaretia Yenni Rotua Maria Emilia Laia mariana Maya Sari Mutia Muhammad Aditya Kurnia Muhammad Habibi Nadiyah Santika Nadya Nazimuddin Putri Nasution, Sri Lestari Ramadhani Nita Tri Maria Nurisa Tri Ayu Siahaan OK Yulizal Panta Leon Raynard Aditia Kaban Rani Mustika Rani Rahmadani Ratmi Yanti Rayani Manik Refi Ikhtiari Reza Arfan Siregar Riky Suherman Simanjuntak Sahna Ferdinand Ginting Satria Prihandini Shefira Aprilia Silvi Tiara Dewi Siti Nabila Sri Rezeki Sri Wahyuni Nasution Sri Wahyuni Nasution Suci Erawati Suci Syafira Sucy Hasfya Suhelis Anggraini Sumaiyah Fahmi Sunarti Thipani Angela Tiarnida Nababan Yohana Candra Andini Hutabarat Yosia Nathaniel E. Halawa Yuliani Mardiati Lubis Zaim Anshari