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Journal : APPROACH: Jurnal Teknologi Penerbangan

TINJAUAN GANGGUAN FREKUENSI RADIO TOWER DAN GROUND CONTROLLER TERHADAP PELAYANAN LALU LINTAS PENERBANGAN DI PERUM LPPNPI CABANG SURABAYA Arnaz Olieve; Mariska Novelia Adelaide; Ariyono Setiawan
Approach : Jurnal Teknologi Penerbangan Vol. 3 No. 1 (2019): April 2019
Publisher : Politeknik Penerbangan Surabaya

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Abstract

Air traffic services are services provided with the aim of preventing collisions between aircraft, preventing collisions between aircraft on the manoeuvring area and obstruction on that area and expedite and maintain an orderly flow of air traffic. Communication is the most important tool in achieving the objectives of air traffic services. Especially communication is carried out 2 directions between ground to air and air to ground (two way communication) by Air Traffic Controller officers and pilots. The purpose of this study is to determine interference with Tower and Ground Controllers radio frequency in relation to the provision of air traffic services at Perum LPPNPI Branch of Surabaya. The method used in this study is the method of observation, interviews, dokumentation, then analyzed descriptively qualitatively using the gap analysis method, and literature review. The results of the study show that there is a need for mitigation in dealing with radio frequency interference by making a flowchart to handle radio frequency interference, maintenance of communication equipment and socialization to the public regarding the prohibition on the use of frequencies that radiate on the flight frequency band.
ANALISA IMPLEMENTASI STANDAR OPERASI PROSEDUR (SOP) TERHADAP KINERJA PETUGAS UNIT PELAYANAN JASA PENUMPANG PESAWAT UDARA (PJP2U) DI BANDAR UDARA INTERNASIONAL SOEKARNO HATTA JAKARTA Ariyono Setiawan; Kevin Eliezer; Kukuh Tri Prasetyo
Approach : Jurnal Teknologi Penerbangan Vol. 3 No. 1 (2019): April 2019
Publisher : Politeknik Penerbangan Surabaya

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Abstract

Airport revenue is consist of two sides , namely from the aeronautical bussiness sides from the non-aeronautical bussiness side, income from the aeronautical bussiness side, among others ; PJP4U, PJP2U, Aviobridge surcharge, check-in counter, and from the non-aeronautical bussiness side, that is ; tenant rent, vehicle parking, concession, advertisement. This two sides is the source of airport revenue, this units are very important to manage the airport revenue so it can improve commercial side of the airport. The PJP2U unit handles issues regarding passenger service and one of them is the PSC (Passenger Service Charge) still use work methods that some use the system but some still use the manual methods, which is one of them by using a hard copy passenger manifest that causes tha stack of manifest papers in the PSC office. And of course this method is not efficient compared to using a system that is integrated with the Airlines. This research was carried out aat the Soekarno-Hatta International Airport in Jakarta, in April – June 2018 with PSC unit officers as a population.This study is purposed to determine whether using an integrated system can help and make the work of PSC unit officers more efficient, and as one of the conditions to get the title of Associate Expert (A.Md) in the Diploma III program of Air Tansportation Management, Aviation Polytechnic of Surabaya.The method of data collection in this study uses the method of direct observation in the field, questionnaries, interviews, and literature studies. And the data processing method that will be used is with the help of the Statistical Product and Service Solution (SPSS) program.
ANALISA PELAYANAN JASA PEMAKAIAN GARBARATA TERHADAP KEPUASAN MASKAPAI PENERBANGAN DI BANDAR UDARA INTERNASIONAL SOEKARNO – HATTA ANALYSIS OF AVIOBRIDGE USAGE SERVICES TO AIRLINES SATISFACTION AT SOEKARNO-HATTA INTERNATIONAL AIRPORT Ariyono Setiawan; Aizatul Mufidah; Lady Silk Moonlight
Approach : Jurnal Teknologi Penerbangan Vol. 3 No. 2 (2019): Oktober 2019
Publisher : Politeknik Penerbangan Surabaya

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Abstract

Airport services are services provided to airport service users by airport operators. The airport business is divided into the Aeronautical Services and Non-Aeronautical Services businesses. Aeronautical Services is a field that deals directly with aviation activities, including Landing Placement and Storage Services (PJP4U), Aircraft Passenger Services (PJP2U), Aviobridge Use Services (Aviobridge), Counter Use Services (Check-In Services) Counter). Aviobridge Usage Services is one of the major revenues and these services are needed because the function of Aviobridge is to facilitate passenger access from the terminal to the aircraft or vice versa.The commercial unit that handles the Aeronautics business in the Aviobridge usage service must input the docking/undocking time data from the Aviobridge Utilization Sheet recorded by the Aviobridge operator into the Operating & Services Data System (OASys) application. Furthermore, it is calculated by the rate based on the aircraft's Maximum Take-Off Weight (MTOW) weight limitation, the number of Aviobridge used and the length of use. From these results, the airline or the transport company that uses the service of using Aviobridge pays the amount of the cost bill by the results of the calculation. The charge bill is still experiencing inequality between the time of Aviobridge usage recorded on the system with the Aviobridge Utilization Sheet so that the usage time is not appropriate and the MTOW limitation of planes using Aviobridge is updated late to the company PT. Angkasa Pura II and caused the airlines to complain. This study aims to determine the service usage of Aviobridge for airlines and provide solutions to avoid complaints about the inequality of fees paid by airlines so that these services provide satisfaction and trust for service users. Data obtained from direct observation, questionnaires and literature studies. For the method of analysis using quantitative descriptive methods.