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Journal : Jurnal Ilmiah Kesehatan Masyarakat

Faktor-Faktor Yang Berhubungan dengan Penggunaan Alat KB di Wilayah Kerja Puskesmas Naibonat Tahun 2021 Sunia Tungga; Yoseph Kenjam; Rina Waty Sirait
SEHATMAS: Jurnal Ilmiah Kesehatan Masyarakat Vol. 2 No. 1 (2023): Januari 2023
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/sehatmas.v2i1.1069

Abstract

Family planning is an effort that regulates the number of pregnancies, can use hormonal contraception. Hormonal contraceptives injections in Indonesia are increasingly used because of their effective work, practical use, relatively cheap and safe prices. However, the injection contraception has side effects, namely menstrual disorders and slow fertility in the use of tri -month injection birth control for a long time. Several factors related to the contraception, This includes education, work, knowledge, and support of the husband. The purpose of this study was to determine the factors related to the use of injecting  contraceptives the Naibonat  Health Center in 2021. This study was analytic with cross-sectional design using primary data, namely questionnaires and secondary data from the KB register record for the January-December 2020. Simple random sampling as many as 58 people Data analysis using the Chi-Square statistical test with  an error rate of 10%. The results showed a significant relationship with the use of injectable birth control is education (p-value = 0.001 <0.05), knowledge (p-value = 0.024 <0.05) and husband's support (p-value = 0,000< 05). While work has no relationship with the use of injection family planning(pvalue=0.692>0.05). The Naibonat Health Center can increase health promotion and health motivation through IEC (communication, information, and education) regarding family planning and contraceptives. To increase public knowledge about family planning and contraceptives self so that they can open community outlook and eliminate negative issues that develop in the community and suggest using long-term contraceptive methods (MKJP) such as implants, IUD, and more effective sterilization.
Pengaruh Kualitas Pelayanan Kesehatan Terhadap Kepuasan Pasien Keluarga Berencana di Puskesmas Sulamu Tahun 2021 Yerli Nixelery Ramly; Yoseph Kenjam; Tadeus A.L Regeletha
SEHATMAS: Jurnal Ilmiah Kesehatan Masyarakat Vol. 2 No. 1 (2023): Januari 2023
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/sehatmas.v2i1.1331

Abstract

Service quality is a very unique event, because there are dimensions and indicators that can differ among the people involved in the service. Service quality is inseparable from the level of perfection of health services in meeting a need and every demand of every use of the service. This study aims to determine the effect of service quality on family planning patient satisfaction at the Sulamu Health Center in 2021. This study used a quantitative research method with a cross-sectional study design. The research was conducted at the Sulamu Health Center from December 2021- October 2022. The population in this study was 515 patients. The number of samples in this study were taken using the slovin formula, namely 225 patients.sampling technique is accidental sampling technique. The results showed that there was an effect of the quality of health services on the satisfaction of family planning patients seen from the dimensions of physical evidence at the Sulamu Health Center, which was a sig 0.000, there was an effect of the quality of health services on the satisfaction of family planning patients, seen from the reliability dimension at the Sulamu Health Center was a sig 0.000 , there is an effect of the quality of health services on patient satisfaction with family planning seen from the dimension of responsiveness at the Sulamu Health Center which is a sig 0.941, there is an effect of the quality of health services on patient satisfaction with family planning seen from the dimensions of guarantees at the Sulamu Health Center there is a sig value of 0.004, there is an influence the quality of health services on family planning patient satisfaction seen from the dimensions of empathy at the Sulamu Health Center is a sig value of 0.100.
Hubungan Mutu Pelayanan Kesehatan dengan Tingkat Kepuasan Pasien Rawat Jalan di Poli Umum Puskesmas Kapan Kecamatan Mollo Utara Kabupaten Timor Tengah Selatan Mega Inang Marsalina Sarata; Yoseph Kenjam; Yuliana Radja Riwu
SEHATMAS: Jurnal Ilmiah Kesehatan Masyarakat Vol. 2 No. 2 (2023): April 2023
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/sehatmas.v2i2.1833

Abstract

The quality of health services is an important factor in the utilization of health services. Assessment of the quality of health services is not only on the physical recovery of diseases but also on the knowledge, attitudes, skills of officers when providing health services, communication, information, courtesy, punctuality, responsiveness and availability of adequate physical facilities and environments.  This study aims to analyze the relationship between the quality of health services and the level of outpatient satisfaction at the public poly Kapan Public Health Center, North Mollo District, South Central Timor Regency.  The quality of service analyzed includes the dimensions of physical evidence (tangible), reliability   (reliability), responsiveness (responsiveness), assurance (assurance) and empathy   (empathy).  This type of research is quantitative with an analyticalde science survey using a cross sectional design. The study sample amounted to 94 patients taken using a simple random sampling technique. Data analysis using chi square test  with significance level of 5%. The results showed arelationship between the quality of health services and the level of patient satisfaction based on the dimensions of physical evidence (tangible) p=0.001, dimensions  of reliability (reliability) p=0.008, dimensions of responsiveness p=0.001, dimensions of assurance (assurance) p=0.000 and    dimensions empathy p=0.001 in patients treated at the general poly Kapan Public Health Center, North Mollo District, South Central Timor Regency.
Hubungan Mutu Pelayanan Dengan Tingkat Kepuasan Pasien Rawat Inap Di Puskesmas Ponu Kabupaten Timor Tengah Utara Tahun 2022 Maria D.S Manlea; Yoseph Kenjam; Yudishinta Missa
SEHATMAS: Jurnal Ilmiah Kesehatan Masyarakat Vol. 2 No. 4 (2023): Oktober 2023
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/sehatmas.v2i4.2607

Abstract

Service quality is an element that can affect patient satisfaction while performing health services at the health center. Based on the results of interviews with 5 inpatients at Puskesmas Ponu, it was found that there was dissatisfaction with the services. This dissatisfaction indicates the poor quality of health center services. This study aims to determine the ratio of service quality to inpatient satisfaction in Puskesmas Ponu Kabupaten Timor Tengah Utara in 2022. This type of research is analytical with a cross-sectional study approach. The sample in this study consisted of 51 inpatients obtained by simple random sampling using probability sampling methods. Data collection was done through questionnaire quality health services and patient satisfaction of up to 42 elements. The data analysis performed was bivariate using the chi-square statistical test. The results of this study show that there is a connection between service quality and patient satisfaction. Value of the physical dimension of the p-value 0.01 (<0.05), reliability value of the p-value 0.01 (<0.05), responsiveness of the value of the p-value 0.00 (<0.05), Safety value of p-value 0.01 (<0.05) and empathy value of p-value 0.01 (<0.05). There are several aspects that do not satisfy the patient, including the unavailability of a waiting room for the patient's family. The doctor does not always do it according to the work schedule and is not on time as promised and there is no detailed description of the patient's illness. The Puskesmas are expected to expand the patient family's waiting room, provide services according to the promised time so that patients do not wait long due to the delay in service time, and more specifically ask how the patient will respond to the treatment measures as expected of the patient feels.