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THE EFFECT OF PRICE AND SERVICE QUALITY ON CONSUMER SATISFACTION BY EMPLOYING MARKETING RELATIONSHIPS AS INTERVENING VARIABLES Ni Nyoman Sawitri; Pande Putu Buda Prasada
Dinasti International Journal of Management Science Vol 3 No 6 (2022): Dinasti International Journal of Management Science (July - August 2022)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijms.v3i6.1308

Abstract

This study aims to determine the effect of service quality and price on consumer satisfaction by using marketing relationships as an intervening variable. This is quantitative research. The data presented in this study were obtained through a questionnaire given to 50 respondents. The research design used in hypothesis testing is the structural equation model (SEM) – Smart PLS The results of this study indicate that: (1) There is a significant direct effect of service quality on consumer satisfaction, (2) There is a significant direct effect of price on customer satisfaction, (3) There is a significant direct effect of service quality on marketing relationship, (4) There is a significant direct effect of price on marketing relationship, (5) There is a significant indirect effect of service quality, price and marketing relationship that can be a mediator on consumer satisfaction.
ANALYSIS EFFECT OF PRICE, SERVICE QUALITY AND MARKETING RELATIONSHIP ON REPURCHASING INTEREST WITH CUSTOMER SATISFACTION AS INTERVENING VARIABLE IN CV. BEKASI UNGGAS Ardy Kristianto; Ni Nyoman Sawitri; Raden Achmad Harianto
Dinasti International Journal of Management Science Vol 3 No 3 (2022): Dinasti International Journal of Management Science (January - February 2022)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijms.v3i3.1094

Abstract

The research aims to determine the effect of price, service quality and marketing relationship on repurchase intention with customer satisfaction as an intervening variable at CV. Bekasi Unggas. The type of research used is quantitative research. The data presented in this research was obtained through a questionnaire given to 53 respondents who as a customer at CV. Bekasi Unggas. Research design used is hypothesis testing using the structural equation model (SEM) – Smart PLS version 3.3.3. Results from this research show that: (1) There is a direct effect of price, marketing relationship and consumer satisfaction on repurchase intention, (2) There is no evidence of a direct effect of service quality on repurchase intention, (3) There is an indirect effect price, service quality and marketing relationship on repurchase intention through customer satisfaction.
The Financial Position Of Youth Employee: Pinning-Up Of Financial Capability And Income Ni Nyoman Sawitri; Agus Zainal Arifin
Jurnal Akuntansi Vol. 25 No. 1 (2021): June 2021
Publisher : Fakultas Ekonomi dan Bisnis Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/ja.v25i1.721

Abstract

The aim of the study on the financial behavior of youth employees is to review the impact of financial capability, income on financial behavior in evaluating the financial position. The main target of this study is mediating the evaluation of financial behavior in the effort of increasing the financial position of youth employees. A research method conducts with a survey of 100 youth employees in Indonesia, particularly in Central Jakarta, that has more youth employees. Data from youth employees obtain through questionnaires and data is processed by SmartPLS; remember that analysis technique is using the path analysis model. Research results found that financial capability and income have a truly significant impact on financial behavior; likewise, it is directly to financial position. However, it known that financial behavior cannot directly influence to financial position. Research novelty explains that financial behavior cannot be mediation between financial capability and income to financial position. This finding is useful for youth employees in understanding the financial position and for the government in comprehending the financial behavior of youth employees. So, it expects to be able to give the policy of financial management for youth employees.
Coaching, Mentoring, Leadership Transformation and Employee Engagement: A Review of the Literature Primadi Candra Susanto; Ni Nyoman Sawitri
Dinasti International Journal of Education Management And Social Science Vol 4 No 2 (2022): Dinasti International Journal of Education Management and Social Science (Decembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v4i2.1591

Abstract

Employee engagement has been widely discussed in the study of human resource management in an effort to reduce turnover rates in a company. This article aims to review and synthesize a review of related literature on coaching, mentoring, transformational leadership, employee engagement and to see the results of research on these variables. variables to be reviewed and whether there is influence between one variable and another. This study uses a literature review by looking for references related to the variables of 20 international articles. This study provides an overview of the articles obtained by describing the influence between variables. The results of the study show that several variables have an influence on the evidence of exposure in a matrix. The employee engagement study in this literature review article explicitly focuses on supporting variables that can increase employee engagement, namely coaching, mentoring, transformational leadership.
Motivation Mediate the Effect of Education, Work Experience, Intellectual Intelligence, and Discipline on Employee Performance Wayan Gede Endra Bratha; Ni Nyoman Sawitri; Dewi Puspaningtyas Faeni
Journal of Accounting and Finance Management Vol. 4 No. 1 (2023): Journal of Accounting and Finance Management (March - April 2023)
Publisher : DINASTI RESEARCH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jafm.v4i1.192

Abstract

The purpose of this study is to analyze the effect of education, work experience, intellectual intelligence and work discipline on employee performance mediated by motivation at the Directorate of Security for Vital Objects of the National Police. The population is 170 respondents using saturated sample technique. Data analysis technique using SEM-PLS. The results of the analysis show that education has a positive and significant effect on employee performance, experience has a positive and significant effect on employee performance, intellectual intelligence has a positive and significant effect on employee performance, work discipline has a positive and significant effect on employee performance, education has a positive but not significant effect on motivation, work experience has a positive but not significant effect on motivation, intellectual intelligence has a positive and significant effect on motivation, work discipline has a positive but not significant effect on motivation, motivation has a positive and significant effect on employee performance, motivation is unable to mediate the effect of education on employee performance, motivation unable to mediate the effect of experience on employee performance, motivation is able to mediate the effect of intellectual intelligence on employee performance and motivation is able to mediate the effect of discipline k work on employee performance.
Business Opportunity Human Resource Information System for a Human Resource Department to Create Career Path and Performance Evaluation Ni Nyoman Sawitri; Primadi Candra Susanto; Sugeng Suroso; Sarinah Sihombing
East Asian Journal of Multidisciplinary Research Vol. 2 No. 4 (2023): April 2023
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/eajmr.v2i4.3757

Abstract

The purpose of the study is to describe and show the role of HRIS related to its use, business opportunities, and employee performance evaluation, which is used from existing scientific articles and then given a perspective by researchers in this scientific article. Research methods used. Qualitative research with a literary research approach. This method uses the keywords HRIS, Human Capital and Career to summarize articles from Google Scholar, Research Gate and other reputable international journals. Literature titles, abstracts and keywords are used to filter the criteria of the filtered literature again, reading the entire content. The  results of research with research variables are related to  research (Nagendra &; Deshpande, 2014), (Irum &; Yadav, 2019), (Widhianto, 2002), (Jonni &; Husein, 2019), and there are also research results that conflict with manual use with HRIS from research results  (Edhy Permata, 2019), the last research from (Susanto &; Parmenas, 2021) where business and development opportunities for companies to use HRIS in MSMEs. Variables that can be used for further research HRIS Skills Inventory, HRIS Training Needs Analysis, HRIS Succession Planning and HRIS Workforce Needs and Supply Analysis, workforce planning, HR business needs and decision making, cheap and easy information technology from the business side, employee training, employee violation information, employee payroll, business   acquisition records , HRIS is still followed by manual processes, business opportunities and development of system usage
Performance Management As a Mediation of Variable of Competence and Coaching Skills That Impacts Organization Sustainability Primadi Candra Susanto; Ni Nyoman Sawitri; Hapzi Ali; Sugeng Suroso; Istianingsih Sastrodiharjo
Formosa Journal of Multidisciplinary Research Vol. 2 No. 4 (2023): April 2023
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjmr.v2i4.3792

Abstract

The purpose of this study is to analyze the variables of competence with performance management, competence with organization sustainability, coaching with performance management, coaching with organizational sustainability, and performance management with organizational sustainability.  The research method used is qualitative by reviewing the literature related to the variables in this study. The results of the study   that of all references to variables stated have a direct influence from the reference to the article displayed, it's just that there are two variables that  are not Fulfilled by not finding scientific articles related to  the  variables in this study. The gaps  of this study are servant leadership  variables,  gender implication, intervention in organization, effectiveness, mechanism, employee performance, intrinsic motivation, work commitment, organizational citizens behavior, organizational effectiveness, and quality management.
Business Software Human Resource Information System for Assistance Human Capital Performance Lis Lesmini; Kamsariaty; Devi Marlita; Ni Nyoman Sawitri; Josua Panatap Soehaditama
Formosa Journal of Multidisciplinary Research Vol. 2 No. 4 (2023): April 2023
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjmr.v2i4.3818

Abstract

The purpose of this study is to see from scientific articles about software business on human capital or human resources the influence and results of existing research.  In writing this study, we used a qualitative approach by reviewing the literature on study variables. Literary studies is a type or method of academic writing in the form of library studies.  In accordance with the purpose of the study to see the HRIS software business with the relationship between human capital performance, from the results of the presentation of article literature and discussion researchers concluded that HRIS has been used in almost all organizations by helping Human Capital in working, although there is data that states only 45% are newly used by small community business units but in general from the article literature states that HRIS has been used,  especially to assist the Human resources department in carrying out its functions. The recommendation of researchers from the results of this scientific article is that a literature review is a finding of a phenomenon and gap that is used in this scientific article so as to make an input for other researchers in the future.
ANALYSIS OF FINANCIAL PERFORMANCE BETWEEN BUMN AND BUMS INFRASTRUCTURE SECTOR LISTED ON THE INDONESIA STOCK EXCHANGE FOR THE PERIOD 2019-2020 Ni Nyoman Sawitri
International Journal of Advanced Multidisciplinary Vol. 1 No. 3 (2022): International Journal of Advanced Multidisciplinary (October - December 2022)
Publisher : Green Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/ijam.v1i3.192

Abstract

The purpose of this study was to determine and analyze the comparison of financial performance of BUMN and BUMS Infrastructure Sector companies listed on the Indonesia Stock Exchange. The data analysis method used in this study consists of two types, namely Quantitative Analysis and Descriptive Statistics. The population used in this study were BUMN and BUMS infrastructure sector companies with a sample of 41 companies. Based on the results of the study, it was found that there were differences in financial ratios. In general, BUMS is superior in liquidity ratios, Asset Management and Debt Management. While BUMN excels in profitability ratios. However, both BUMN and BUMS experienced a decline in financial performance in 2020. Overall, BUMN is better than BUMS
DIFFERENCES IN BANKING FINANCIAL PERFORMANCE BEFORE AND AFTER MERGER (CASE STUDY OF DOMESTIC BANKS IN INDONESIA) Ni Nyoman Sawitri
International Journal of Advanced Multidisciplinary Vol. 1 No. 2 (2022): International Journal of Advanced Multidisciplinary (July-September 2022)
Publisher : Green Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/ijam.v1i2.193

Abstract

This study is to determine whether there are differences in the financial performance of banks before and after the merger as measured using the rasio of banking financial performance observation period of 2 years before and 2 years after the merger (2017-2021). The analytical method used in this research is descriptive analysis and the Paired Sample T test difference test to determine the difference with data that are normally distributed. The results of the descriptive analysis in this study showed an increase in the ratio of BOPO, CAR, and NPL, while the ratio of NIM, LDR, ROA, and ROE tended to decrease. The results of the Paired Sample T test at Bank Oke Indonesia showed that only the NPL ratio showed a difference between before and after the merger, while the results of the Paired Sample T test at Bank IBK Indonesia showed only the CAR and LDR ratios which showed a significant difference. between before and after the merger, as well as the results of the Paired Sample T test at Bank Danamon Indonesia showed that only the BOPO, ROA, and LDR ratios showed a difference between before and after the merger.