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All Journal Daya Saing : Jurnal Ilmu Manajemen Jurnal Riset Manajemen dan Bisnis (JRMB) Fakultas Ekonomi UNIAT Journal of Tourism Destination and Attraction Tourism Reserch Journal jurnal ilmiah hospitality Jurnal Manajemen Pelayanan Hotel Jurnal Manajemen Perhotelan dan Pariwisata Jurnal Inovasi Penelitian Jurnal Ilmiah Wahana Pendidikan Oikonomia: Jurnal Manajemen Jurnal Ekonomi, Bisnis & Entrepreneurship (e-Journal) Jurnal Pengabdian Masyarakat : Pemberdayaan, Inovasi dan Perubahan Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Jurnal Pengabdian Mandiri Nawasena: Jurnal Ilmiah Pariwisata West Science Business and Management West Science Journal Economic and Entrepreneurship West Science Interdisciplinary Studies West Science Social and Humanities Studies Science Information System and Technology
Nugraha, Rizki Nurul
National University Tourism Study Program
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Transportation Other

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The Influence of Service Quality and Brand Image on Customer Satisfacation at BMR Tour And Travel Agent Rizki Nurul Nugraha; Zumratul Meini
West Science Information System and Technology Vol. 2 No. 01 (2024): West Science Information System and Technology
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsist.v2i01.845

Abstract

Tourism development is increasingly rapid with many increasing tourism trends. The increasing development of tourism causes an increase in demand for tours usually carried out by Tour and Travel, with this increase the quality of service and brand image is needed to produce customer satisfaction. This research uses descriptive quantitative methods to determine the magnitude of the influence of variables (X), namely Service Quality and Brand Image and variable (Y), namely Customer Satisfaction, using a regression research design. The data obtained by 30 respondents was then tabulated and analyzed using multiple linear regression tests using the SPSS version 22.0 program. The results of the research on the influence of service quality and brand image on customer satisfaction showed that the F-test results obtained were an F count of 55,523, which states that all Service Quality and Brand Image variables simultaneously and significantly influence the dependent variable (Customer Satisfaction).
The Influence of Attractions, Accessibility, and Facilities on The Image of The Peak Batu Roti Ciampea Tourism Object Padri Achyarsyah; Rizki Nurul Nugraha; Dipa Teruna Awaloedin
West Science Information System and Technology Vol. 2 No. 01 (2024): West Science Information System and Technology
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsist.v2i01.846

Abstract

Puncak Batu Roti is a tourist attraction in Bogor Regency. The lack of diversity in tourist attractions causes fluctuations in the number of tourist visits. This title was chosen because Batu Roti Peak Ciampea is the specific location that wants to be researched, and this research tries to understand the factors that can influence the image of tourist attractions at that location. Batu Roti Peak is located on the Ciampea Limestone Mountain, Bogor. This peak is one of five peaks in the area, which also include Galau Peak, Lalana Peak, Arca Lima Peak, and Karang Gantung Peak. The location is about 17 km from the center of Bogor City. This research aims to see how tourist attractions (x) influence visiting interest (y) at the Puncak Batu Roti Tourist Attraction. Tourists who come to the Puncak Batu Roti Tourist Attraction are the objects of this research. Quantitative descriptive data analysis was used in this research. Data collected from the questionnaire was used for simple linear regression analysis. The research results show that the tourist attraction variable is in the good category with a percentage of 68.33% and the interest in visiting variable is also in the good category with a percentage of 2%. This result has a significant positive value, indicating that the more tourist attractions there are at the Puncak Batu Roti Tourist Attraction, the greater the interest in visiting. Researchers advise managers to develop new tourist attractions such as limestone educational tourism for elementary, middle and high school students by utilizing the property of local residents in the Puncak area. They also suggested building a Tourist Information Center (TIC) to provide information about all aspects of the Puncak Batu Roti Tourist Attraction for tourists.
Ciliwung River Resource Management And Ecotourism By The Ciliwung Community In Depok Ahmad Naisaburi Bintang Dhia; Rizki Nurul Nugraha; Rai Riya
West Science Information System and Technology Vol. 2 No. 01 (2024): West Science Information System and Technology
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsist.v2i01.847

Abstract

The research entitled “CILIWUNG RIVER RESOURCE MANAGEMENT AND ECOTOURISM BY THE CILIWING COMMUNITY IN DEPOK” aims to identify resource management and eco-ecosystems in the Ciliwung River, and to find out what obstacles to resource and ecosystems management in Ciliwing Depok River. The research uses qualitative methods, with descriptive qualitational emphasis and SWOT analysis. Data collection is carried out with field observations, interviews, and literature studies. The results of the research show that the river resource management strategy implemented has the potential to be an attractive ecosystem destination. Through the environmental conservation, recreation, and education methods carried out by KCD, the river can provide significant benefits to the surrounding community and its surrounding environment. Tourist components such as attractions, accessibility, and facilities around the river are important factors in attracting tourists and supporting sustainable ecosystem development.
Cultural Tourism at the Gelora Bung Karno Main Stadium Aditya Erlangga; Rizki Nurul Nugraha
West Science Information System and Technology Vol. 2 No. 01 (2024): West Science Information System and Technology
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsist.v2i01.848

Abstract

Cultural tourism needs to be preserved as it can be a forum for future generations to continue to learn about local traditions and cultures amid rapid technological advances. Researchers use this title to identify the potential of cultural tourism at the Gelora Bung Karno Main Stadium (SUGBK). SUGBK was chosen as a locus because it is an important cultural landmark in Jakarta with various art and cultural activities. This research uses qualitative methods, with a qualitatively descriptive approach. Data collection is done through field surveys, interviews and literature studies. The need of this research is to explore the potential and impact of SUGBK cultural tourism on social, economic and cultural aspects. Socially, the stadium is a means of cross-cultural interaction and enriches people's insights. Economically, tourism creates business opportunities such as street sellers and souvenir sellers around the stadium. Meanwhile, from a cultural point of view, the various traditional art performances held at the stadium helped preserve the ancestral heritage.
Characteristics of Tourists Visiting Setu Babakan Dipa Awaloedin; Padri Achyarsyah; Rizki Nurul Nugraha; Muhammad Surya Saleh
West Science Information System and Technology Vol. 2 No. 01 (2024): West Science Information System and Technology
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsist.v2i01.849

Abstract

The research with the title "Characteristics of Tourists Visiting Setu Babakan" was chosen to understand more deeply the characteristics of tourists visiting a tourist destination. The success and sustainability of a destination is highly dependent on a deep understanding of geography, demography, psychography and tourist behavior. The research location is Setu Babakan, Srengseng Sawah, Jagakarsa, South Jakarta. The urgency of this research is to improve the tourist experience and optimize the utilization of Setu Babakan's resources. By analyzing tourist characteristics, Setu Babakan can plan development strategies more effectively and can increase the number of visits. The data collection method is by distributing questionnaires to 100 respondents who have been determined by the slovin formula, interviews with informants who are purposely selected, and literature from previous studies. This type of research data is quantitative and the approach used is descriptive quantitative. The results showed that most Setu Babakan tourists came from within the city, dominated by Gen Z and Millennial age groups with preferences for cultural tourism activities. Setu Babakan tourists are relatively middle economic level, intend to visit again, and are willing to recommend this destination to friends and family. Setu Babakan needs to improve facilities in accordance with tourist expectations.
Self-Regulation Successfully Increases Employee Perceiving a Calling at PT United Tractors TBK Jakarta Lisa Sarinah; Rizki Nurul Nugraha
West Science Information System and Technology Vol. 2 No. 01 (2024): West Science Information System and Technology
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsist.v2i01.850

Abstract

This study builds on Burnette’s SOMA model. The research was conducted to test the premise that a growth mindset of work predicts living a calling and to explore the mediating role of self-regulation in the influence of a growth mindset of work on living a calling. The process in Burnett’s SOMA model includes goal setting, goal operation, goal monitoring, and goal achievement. In this theoretical model, a growth mindset as a motivational construct predicts self-regulation. Data analysis uses the PLS method with the help of SmartPLS software. The research was conducted at PT United Tractors Tbk, located at Jl.Raya Bekasi KM 22 Jakarta, for three months. Research results: A growth mindset of work has a positive but insignificant effect on living a calling, with PValues of 0.244. A growth mindset of work positively and significantly affects self-regulation, PValues of 0.000. Self-regulation has a positive and significant effect on living a calling, with PValues of 0.002. It can mediate (full mediation) a growth mindset of work on living a calling on Employees of PT United Tractors Tbk Jakarta.
STRATEGI PENGEMBANGAN WISATA PERDESAAN DESA KALIKIDANG PURWOKERTO Rizki Nurul Nugraha; Liliana Dewi
Jurnal Pengabdian Masyarakat: Pemberdayaan, Inovasi dan Perubahan Vol 4, No 3 (2024): JPM: Pemberdayaan, Inovasi dan Perubahan
Publisher : Penerbit Widina, Widina Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59818/jpm.v4i3.715

Abstract

Higher education has three main tasks, namely carrying out education and teaching, carrying out research to develop knowledge and applying knowledge, all three of which are one unit called the Tridharma of Higher Education. Community service is the third dharma of the Tridharma of Higher Education. The existence of community service is actually very important both for university administrators as well as for the existence of the university in the community. Explaination of Development strategy for tourism potential Kalikidang Village using SWOT analysis, held in Balai Desa Kalikidang, Banyumas, Purwokerto, Jawa Tengan, that be held by 50 people (community and tourism creative industry). The aim of this activity is to help tourism industry players in the Kalikidang Village area so they can play a maximum role in economic activities from tourism activities. This activity can support the success of the local government in facilitating the existence of tourism area in the Kalikidang Village area, Purwokerto, Banyumas, Central Java, where the community plays a role as tourism industry players who play a direct role in tourism activities. The activities carried out are expected to increase the per capita community income of tourism industry players in the Kalikidang Village area, which in turn can increase income to improve the standard of living of tourism industry players.ABSTRAKPerguruan Tinggi memiliki tiga tugas pokok yaitu melaksanakan pendidikan dan pengajaran, melaksanakan penelitian guna pengembangan ilmu pengetahuan dan menerapkan ilmu, yang ketiganya merupakan satu kesatuan yang disebut sebagai Tridharma Perguruan Tinggi. Pengabdian pada masyarakat merupakan dharma ketiga Tridharma Perguruan Tinggi. Keberadaan pengabdian masyarakat sebenarnya sangat penting baik bagi pengelola perguruan tinggi demikian juga terhadap keberadaan perguruan tinggi tersebut di tengah masyarakat. Pemaparan materi strategi pengembangan potensi wisata dengan menggunakan teknik analisis SWOT dilakukan di Balai Desa Kalikidang, Purwokerto, Banyumas, Jawa Tengah, dengan diikuti masyarakat serta pelaku usaha industri kreatif setempat sebanyak 50 orang. Tujuan kegiatan ini adalah untuk membantu para pelaku industri pariwisata di kawasan Desa Kalikidang supaya dapat berperan maksimal dalam kegiatan perekonomian dari adanya kegiatan pariwisata. Kegiatan ini dapat mendukung keberhasilan pemerintah setempat dalam memfasilitasi keberadaan kawasan pariwisata di kawasan Desa Kalikidang, Purwokerto, Banyumas, Jawa Tengah, dimana masyarakat berperan sebagai pelaku industri pariwisata yang berperan secara langsung dalam kegiatan pariwisata. Kegiatan yang dilakukan diharapkan dapat meningkatkan pendapatan masyarakat perkapita para pelaku industri pariwisata di kawasan Desa Kalikidang, yang pada akhirnya dapat meningkatkan pendapatan untuk meningkatkan taraf hidup para pelaku industri pariwisata.
PENGENALAN DESTINASI WISATA TELAGA WARNA SEBAGAI DESTINASI WISATA ALAM PADA KAWASAN ECORIPARIAN SUNGAI CILIWUNG Rizki Nurul Nugraha
Jurnal Pengabdian Masyarakat: Pemberdayaan, Inovasi dan Perubahan Vol 4, No 3 (2024): JPM: Pemberdayaan, Inovasi dan Perubahan
Publisher : Penerbit Widina, Widina Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59818/jpm.v4i3.717

Abstract

This community service aims to introduce the Telaga Warna Puncak tourist destination after the Covid-19 pandemic and analyze the results of the recovery efforts carried out. Telaga Warna is a natural tourist destination located in the Puncak area, Bogor, West Java. The aim of this activity is to help the community around the tourist destination Telaga Warna, Puncak, Bogor, West Java, so that they can play a maximum role in economic activities from tourism activities. This activity can support the success of the local government in facilitating the existence of tourism areas in the Puncak Bogor area, West Java, where the community must have a role as tourism business actors who play a direct role in tourism activities. In the Introduction to Telaga Warna Tourist Destination activity, a panel discussion method was carried out using a projector as a tool and modules as reference material, which was attended by 50 people from around the Telaga Warna area, who will play a role as business actors in the future. The activities carried out are expected to increase knowledge of the benefits of having an active role in a tourist destination in order to increase income to improve the standard of living of tourism industry players.ABSTRAKPengabdian kepada masyarakat ini bertujuan untuk memperkenalkan destinasi wisata Telaga Warna Puncak pasca pandemi Covid-19 dan menganalisis hasil upaya pemulihan yang dilakukan. Telaga Warna yang merupakan sebuah destinasi wisata alam yang terletak di kawasan Puncak, Bogor, Jawa Barat.  Tujuan kegiatan ini adalah untuk membantu masyarakat sekitar destinasi wisata Telaga Warna, Puncak, Bogor, Jawa Barat, supaya dapat berperan maksimal dalam kegiatan perekonomian dari adanya kegiatan pariwisata. Kegiatan ini dapat mendukung keberhasilan pemerintah setempat dalam memfasilitasi keberadaan kawasan pariwisata di kawasan Puncak Bogor, Jawa Barat, dimana masyarakat harus memiliki peran sebagai pelaku bisnis pariwisata yang berperan secara langsung dalam kegiatan pariwisata. Pada kegiatan Pengenalan Destinasi Wisata Telaga Warn aini dilakukan metode diskusi panel dengan menggunakan proyektor sebagai alat bantu dan modul sebagai acuan materi, yang dihadiri oleh 50 masyarakat sekitar kawasan Telaga Warna, yang berperan sebagai pelaku usaha kedepannya. Kegiatan yang dilakukan diharapkan dapat meningkatkan pengetahuan akan manfaat memiliki peran aktif pada sebuah destinasi wisata untuk dapat meningkatkan pendapatan untuk meningkatkan taraf hidup para pelaku industri pariwisata.
The Kedung Gede Tourism Village Recovery Plan (Post Pandemi Covid-19) Rizki Nurul Nugraha
West Science Interdisciplinary Studies Vol. 1 No. 11 (2023): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v1i11.331

Abstract

This research is motivated by the covid-19 pandemic which has a major impact on the tourism sector and recovery efforts are needed to increase the number of tourist visits after the covid-19 pandemic. This research aims to analyze the tourism potential and development of kedung gede tourist village as covid-19 in the post-pandemic and the benefits felt by the surrounding community from the development of kedung gede tourist village itself. This research uses a descriptive qualitative approach to get a complete picture of Kedung Gede Tourism Village with the analysis method used is SWOC analysis. Primary and secondary data obtained came from observations, interviews, documentation and literature studies, such as journals, books, reports. The results of research conducted using SWOC provide several strategies such as: 1) Reviving local traditions periodically to create an attractive tourism attraction. 2) Increase the number of homestays and improve their quality standards in order to become an attractive and quality tourist attraction. 3) Building a unique tourism identity by developing a distinctive icon of Kedung Gede Tourism Village that is different from other tourism villages, 4) Building a network of cooperation with government and private agencies to get support in procuring and improving tourism support facilities and improving road accessibility to the tourism village.
Creative Product Development Strategies in a Dunia Fantasi Ancol Rizki Nurul Nugraha; Irma Setyawati; Dipa Teruna Awaloedin
West Science Interdisciplinary Studies Vol. 2 No. 03 (2024): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v2i03.723

Abstract

This research explores creative product development strategies in Dunia Fantasi Ancol through a qualitative approach. Using qualitative research methods, this research uses observation and interview analysis. The research results reveal that Dunia Fantasi Ancol emphasizes collaboration with creative artists, in-depth market research and innovation to create unique and attractive products. Through regular meetups and creative platforms, they keep local artists, designers and creators engaged. Strict supervision throughout the production process is carried out to maintain high quality standards, and continuous adjustment to market trends and visitor feedback ensures product appeal. This strategy proved its success through increased visits, positive feedback, and growth in creative market share. This research provides in-depth insight into how Dunia Fantasi Ancol achieves success in developing its creative products.
Co-Authors Achmad Salam Aditya Erlangga Ahmad Naisaburi Bintang Dhia Aisyah Zhafirah Ajeng Aspuan Akbar Fadillah Akristi Eni Sannindra Alisya Nur Insani Almaura Nur Aulia Ananda Fadila Putri Anisa Purwati Anisa Yuni Safira V Apri Ramdani Ardi Mularsari Ardissa Dwi Eranti Arnold Yudi Nahlony Arsya Ananda Arsya Tri Ananda Asep Kurniawan Aulia Ananda Auliah Nurlizah Auliah Nurlizah Bagus Syarifuddin Latif Bani Saad Cahya Gilang Ananda Kresna Putra Cahya Gilang Ananda Kresna Putra Cici Maria Sihombing Claudia Simponi Nehemia Claudia Simponi Nehemia Simorangkir Davi Ayu Andini Dela Safitri Dela Safitri Delila Rambe Dena Fitria Januarty Devitha Sondang Diah Renno Sulistyo P Dina Fitriani Dinda Putri Fatimah Dipa Awaloedin Dipa Teruna Awaloedin Dipa Teruna Awaloedin Donald Benjamin Dwita Chika Wardani Dwita Chika Wardani Eka Syah Putra Eviana Tarigan Farrah Puspita F Fauzi Achmad Riyadi Febry Fatimah Azzahra Fikri Virgiawan Firman Riza Dermawan Franika Br Manjorang Gustian Al Kahfi Gustian Alkahfi Gustian I Gusti Kade Heryadi Angligan Irma Setyawati Joko Edwin Saputra Joy Hendrick Wittsdy As Kevin Muhammad Irsyad Liliana Dewi Liliana Dewi Liliana Dewi Lisa Sarinah Lisa Sarinah M. Liga Suryadana Madeline Ivanka Magdalena Leda Mawo Marina Erviani Maya Amelia Maya Ayu Ardira Mudhi’ah Zuhdiyyah Djandri Muhammad Ramli Muhammad Sholah Yazid Muhammad Surya Saleh Muhammad Surya Saleh Muhammad Zaqi Nada Widya Candra Nurani Nurul Hidayah Nurul Hidayah Padri Achyarsyah Padri Achyarsyah Parera Yumnarizq Susilo Prama Hardika Prili Diana Rosa Prili Diana Rosa Putri Adinda Trisia Putri Aulia Ardani Putri Indriani Putri Indriani Rachmad Rizky Trianto Raden Ajeng Dhea Ayu Salsabila Raden Ajeng Dhea Ayu Salsabila Rai Riya Rai Riya Rais A Yudian Reza Ardian Putra Rifky Setiawan Rigy Dyantika Rivaldo Lucas Waworundeng Rosa Adilla Sahrian Samsi Salsabila Shafa Sari Butar-butar Sari Meilina Butar-Butar Selvy Remilenita Sheva Aulia Sidik Ihsannudin Sifa Sukowati Subur Karyatun Suci Ramadhanti Talitha Daffa Azzahra Tarabunga Angelyca Tevila Akwila Tevila Akwila Tiara Martha Ananda Tine Yuliantini, Tine Titi Kusmayanti Tomas Jorgi Tria Husnul Chotimah Ulfi Maranisya Vanny Chang Nurmanto Vanny Chang Nurmanto Venda Irlani Vickrham Achmad Vickrham ShahJehan Achmad Widha Raditia Wikey Damai Yanti Yuni Trisnawati Zahra Soraya Zumratul Meini