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The Effect of Quality of Work Life on Organizational Citizenship Behavior Mediated by Work Engagement Indah Lestari; Aniek Rumijati; Novi Puji Lestari
Jamanika (Jurnal Manajemen Bisnis dan Kewirausahaan) Vol. 3 No. 01 (2023): March
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/jamanika.v3i01.25439

The purpose of this study was to determine the effect of quality of work life on organizational citizenship behavior through the mediation of work engagement at PT. Dija Jaya Perkasa Mataram City. Research using quantitative methods with the entire population of 65 respondents. The sampling technique uses a total of all employees. Sources of data were collected from distributing questionnaires (primary data). The analysis tool uses a range of scales and path analysis. The results of the scale range on quality of work life are said to be good, organizational citizenship behavior is said to be high, and work engagement is said to be high. The results showed that the quality of work life had a negative and insignificant effect on organizational citizenship behavior; quality of work life has a positive and significant effect on work engagement; work engagement has a positive and significant effect on organizational citizenship behavior; work engagement is able to mediate the relationship between quality of work life variables and organizational citizenship behavior.

The Effect of Job Characteristics on Organizational Citizenship Behavior (OCB) with Employee Job Satisfaction as an Intervening Variable in The Banking Sector Vinda Fidiantika Maulidia; Aniek Rumijati; Khusnul Rofida Novianti
Jamanika (Jurnal Manajemen Bisnis dan Kewirausahaan) Vol. 3 No. 03 (2023): SEPTEMBER
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/jamanika.v3i03.29293

The aim of this research is to determine the influence of job characteristics on organizational citizenship behavior which is mediated by job satisfaction in the banking sector in Malang City, namely PT. Bank Rakyat Indonesia, Kawi Malang Branch. This type of research uses a quantitative approach with a sample of 95 respondents. The source of data obtained in this research was obtained from distributing questionnaires (primary data). Meanwhile, the data analysis technique used in this research uses path analysis. The research results show that job characteristics have a positive and significant effect on organizational citizenship behavior. Job characteristics have a positive and significant effect on employee job satisfaction. Likewise, employee job satisfaction has a positive and significant effect on organizational citizenship behavior. In addition, job satisfaction is proven to mediate the relationship between job characteristics and organizational citizenship behavior.

The Effect of Job Characteristics on Organizational Citizenship Behavior (OCB) with Employee Job Satisfaction as an Intervening Variable in The Banking Sector Vinda Fidiantika Maulidia; Aniek Rumijati; Khusnul Rofida Novianti
Jamanika (Jurnal Manajemen Bisnis dan Kewirausahaan) Vol. 3 No. 03 (2023): SEPTEMBER
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/jamanika.v3i03.29293

The aim of this research is to determine the influence of job characteristics on organizational citizenship behavior which is mediated by job satisfaction in the banking sector in Malang City, namely PT. Bank Rakyat Indonesia, Kawi Malang Branch. This type of research uses a quantitative approach with a sample of 95 respondents. The source of data obtained in this research was obtained from distributing questionnaires (primary data). Meanwhile, the data analysis technique used in this research uses path analysis. The research results show that job characteristics have a positive and significant effect on organizational citizenship behavior. Job characteristics have a positive and significant effect on employee job satisfaction. Likewise, employee job satisfaction has a positive and significant effect on organizational citizenship behavior. In addition, job satisfaction is proven to mediate the relationship between job characteristics and organizational citizenship behavior.

Pendampingan Riset Pasar dan Analisis Pesaing pada Siswa SMK Muhammadiyah 3 Singosari Yulist Rima Fiandari; Aniek Rumijati; Ratya Shafira Arifiani
Studi Kasus Inovasi Ekonomi Vol. 7 No. 01 (2023)
Publisher : Program Studi Manajemen, Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/skie.v7i01.26491

Sekolah Menengah Kejuruan (SMK) Muhammadiyah 3 Singosari merupakan salah satu sekolah kejuruan yang memiliki berbagai bidang, seperti multimedia, mesin, tata boga, dan sebagainya. Kreasi kue kering menjadi salah satu andalan dari SMK Muhammadiyah 3 Singosari hasil karya siswa-siswi yang menjadi potensi untuk dikembangkan. Hal ini juga menjadi salah satu cara bagaimana sekolah dapat meningkatkan branding sekolah dan mengedepankan kualitas sekolah. Namun, saat ini olahan produk makanan yang dihasilkan masih belum dimaksimalkan dengan baik, dikarenakan belum adanya riset pasar yang dilakukan. Kegiatan pengabdian ini melakukan pendampingan bagi mitra yaitu siswa SMK Muhammadiyah 3 Singosari dalam menganalisis riset pasar. Tujuan kegiatan ini mampu meningkatkan pemahaman pada mitra terkait pentingnya riset pasar yang tidak hanya dikalangan umum saja, melainkan sekolah juga perlu adanya pemahaman ini. Metode kegiatan ini adalah sosialisasi dan pendampingan kepada para murid, dilanjutkan dengan pameran bazar makanan sehat yang disajikan oleh para murid SMK Muhammadiyah 3 Singosari. Kegiatan ini juga akan menggunakan media sosial sebagai media untuk menunjang permasalahan mitra. Setelah itu kegiatan pengabdian ini diakhiri dengan pameran bazar makanan sehat yang disajikan oleh para murid SMK Muhammadiyah 3 Singosari.

Influence of Service Quality, Ease of Use of Applications on Loyalty with Customer Satisfaction as a Mediation Muhammad Achiril Haq; Eko Handayanto; Aniek Rumijati
Business Innovation Management and Entrepreneurship Journal Vol. 1 No. 02 (2022): OCTOBER
Publisher : University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/bimantara.v1i02.22367

This study was conducted to determine the effect of service quality, ease of use of the application on loyalty with customer satisfaction as a mediating variable. Methods Data collection uses a survey. The sampling technique was purposive random sampling with a total of 160 Go-Car and Go-Ride service users.The study used path analysis techniques and to test the mediating variables using the Sobel Test. The results showed that service quality and ease of use of the application had a significant effect on customer satisfaction. Service quality has no significant effect on customer loyalty, ease of use of applications has a significant effect on customer loyalty, while customer satisfaction has a significant effect on customer loyalty and customer satisfaction as a mediating variable is able to affect service quality on customer loyalty while customer satisfaction as a mediating variable is not able to affect ease of use. application usage on customer loyalty.

The Effect of Leadership, Motivation and Job Satisfaction on Employee Performance and Compensation as Moderation Variables Moh Ofar; Mursidi Mursidi; Aniek Rumijati
Business Innovation Management and Entrepreneurship Journal Vol. 1 No. 02 (2022): OCTOBER
Publisher : University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/bimantara.v1i02.22463

This study aims to examine the influence of leadership, motivation and job satisfaction on employee performance and compensation as a moderation variable of the study on CV. Citiplan in Malang. The sampling technique uses a saturated sampling technique, with all employee of CV. Citiplan which is 47 respondents. The analytical tool used is a moderated regression analysis using SPSS. The instrument in this study is the validity test of the reliability test, the test of classical assumptions. Hypothesis using the T test and uji F using SPSS. The results showed that leadership has a significant influence on employee performance, motivation has a significant influence on employee performance, job satisfaction has a significant influence on employee performance. Leadership, motivation, job satisfaction has a positive and significant influence on employee performance. Compensation moderates on the influence of leadership, motivation, work integrity on employee performance.

The Effect of Job Training and Motivation on Employee Performance with Job Satisfaction as a Mediating Variable: (Study at Kusuma Agrowisata Resort and Convention Hotel Batu) Jumiati Jumiati; Mursidi Mursidi; Aniek Rumijati
Business Innovation Management and Entrepreneurship Journal Vol. 2 No. 01 (2023): APRIL
Publisher : University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/bimantara.v2i01.25351

This study aims to analyse the effect of job training and motivation on employee performance with job satisfaction as a mediating variable at Kusuma Agrowisata Resort and Convention Hotel Batu. The population of this study were all employees of Kusuma Agrowisata Resort and Convention Hotel Batu. The sample used was 87 people. Collecting data using saturated sampling. The analysis technique uses Partial Least Square (PLS). The results showed that job training, work motivation, and job satisfaction positively and significantly affect employee performance. Job training and work motivation positively and significantly affect job satisfaction. Job satisfaction can partially mediate the effect of job training on employee performance and work motivation on performance.

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