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All Journal Sosiohumaniora Jurnal Demokrasi MIMBAR (Jurnal Sosial dan Pembangunan) Jurnal Kebijakan Publik Jurnal Borneo Administrator: Media Pengembangan Paradigma dan Inovasi Sistem Administrasi Negara Jurnal Kesehatan Masyarakat Andalas (Andalas Journal of Public Health) SALAM: Jurnal Sosial dan Budaya Syar-i Jurnal Antropologi: Isu-Isu Sosial budaya Jurnal Ilmu Sosial dan Ilmu Politik (JISIP) Jurnal Pendidikan Ilmu Sosial JURNAL KOLABORASI Sawwa: Jurnal Studi Gender Gema Publica : Jurnal Manajemen dan Kebijakan Publik JIPAGS (Journal of Indonesian Public Administration and Governance Studies) JAKPP : Jurnal Analisis Kebijakan & Pelayanan Publik jurnal niara Jurnal Manajemen Pelayanan Publik Jurnal Mirai Management Jurnal Administrasi Publik (JAP) SOSIOHUMANIORA: Jurnal Ilmiah Ilmu Sosial dan Humaniora Sosioglobal : Jurnal Pemikiran dan Penelitian Sosiologi Sumatra Journal of Disaster, Geography and Geography Education Publik (Jurnal Ilmu Administrasi) Syntax Literate : Jurnal Ilmiah Indonesia JWP (Jurnal Wacana Politik) Sawala : Jurnal Administrasi Negara JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora Jurnal Ilmu Administrasi Publik (JIAP) Gulawentah:Jurnal Studi Sosial Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Journal of Moral and Civic Education Ensiklopedia of Journal Jurnal Hilirisasi IPTEKS (JHI) JAKP (Jurnal Administrasi dan Kebijakan Publik) Jurnal Ilmiah Wahana Bhakti Praja Jurnal Public Policy Transparansi Jurnal Ilmiah Ilmu Administrasi Menara Ilmu Kumawula: Jurnal Pengabdian Kepada Masyarakat TRANSFORMASI: Jurnal Manajemen Pemerintahan JPSI (Journal of Public Sector Innovations) Jurnal Socius: Journal of Sociology Research and Education Spirit Publik : Jurnal Administrasi Publik Musamus Journal of Public Administration Publica: Jurnal Pemikiran Administrasi Negara Jurnal Trias Politika Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Ranah Komunikasi (JRK) Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Journal of Public Administration and Government (JPAG) Jurnal Desentralisasi dan Kebijakan Publik (JDKP) Jurnal Ilmu Administrasi Negara ASIAN (Asosiasi Ilmuwan Administrasi Negara) Warta Pengabdian Andalas: Jurnal Ilmiah Pengembangan Dan Penerapan Ipteks Jurnal Manajemen Publik dan Kebijakan Publik (JMPKP) Jurnal Pemerintahan dan Kebijakan (JPK) International Journal of Business, Law, and Education Dialogue: Jurnal Ilmu Administrasi Publik Jurnal Administrasi Publik dan Pembangunan (JPP) Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Journal of Social and Policy Issues PUBLIKA : Jurnal Ilmu Administrasi Publik JIAPI: Jurnal Ilmu Administrasi dan Pemerintahan Indonesia Jurnal Ranah Publik Indonesia Kontemporer (Rapik) Parabela: Jurnal Ilmu Pemerintahan & Politik Lokal Jurnal Publik: Jurnal Ilmiah Bidang Ilmu Administrasi Negara Jurnal Ilmu Hukum, Humaniora dan Politik (JIHHP) Jurnal Ilmu Administrasi Negara SIMBOL : Jurnal Administrasi Publik dan Pemerintahan Jurnal Manajemen Bisnis Kewirausahaan JURNAL MUARA PENDIDIKAN Journal Publicuho MODERAT: Jurnal Ilmiah Ilmu Pemerintahan Prosiding Simposium Nasional Multidisiplin (SinaMu) Jurnal Kebijakan Pembangunan Public Policy and Management Inquiry Jurnal Ilmiah Ekotrans & Erudisi (JIEE) Adabi: Journal Of Public Administration And Business Jurnal Suara Politik
Roni Ekha Putera
Administrasi Publik, Universitas Andalas
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Journal : Jurnal Manajemen Publik dan Kebijakan Publik (JMPKP)

 1 
INOVASI PELAYANAN PUBLIK BERBASIS ANDROID ‘PAGA NAGARI’ DI POLRES SOLOK KOTA Eriza, Aranzi; Yoserizal, Yoserizal; Putera, Roni Ekha
Jurnal Manajemen Publik dan Kebijakan Publik (JMPKP) Vol 3, No 2 (2021): Jurnal Manajemen Publik dan Kebijakan Publik (JMPKP)
Publisher : Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jmpkp.v3i2.1229

Abstract

The police institution has the duty and responsibility to provide services to the community relating to security and other services to citizens. One way to improve service quality is to innovate services. So the focus of this research is on the implementation of Android-based public service innovation through an application feature called 'Paga Nagari' on the Solok City Police Station. Based on the identification results obtained by researchers, 'Paga Nagari' is the latest innovation from Solok City Regional Police that utilizes internet technology. Solok City Police Station is the only Polres in West Sumatra that utilizes internet technology to provide complete services to the public such as the existence of Panic Button, complaints, making online SIM, online SKCK, Certificate of Loss, Notification of Progress of Investigation (SP2HP) ), Crowd Permit, Security Assistance and Escort Request. Then an in-depth study is needed on how the Solok City District Police will carry out the ‘Paga Nagari’. The research method chosen was a descriptive qualitative approach. This research uses Rogers' theory in Suwarno (2008: 17), which measures the innovation attribute variable with five things, namely relative advantages, compatibility, complexity (complexity); the possibility of being tried (liability; and observability. Based on the results of the study, the service at the Solok City Police Station through the innovation based on the android application 'Paga Nagari' is already excellent. However, these efforts have not yet run optimally, obstacles are still often faced by Solok Kota Police and the community as users, especially in terms of networks and non-intensive socialization.
INOVASI PELAYANAN PUBLIK BERBASIS ANDROID ‘PAGA NAGARI’ DI POLRES SOLOK KOTA Aranzi Eriza; Yoserizal Yoserizal; Roni Ekha Putera
Jurnal Manajemen Publik dan Kebijakan Publik (JMPKP) Vol. 3 No. 2 (2021): Jurnal Manajemen Publik & Kebijakan Publik (JMPKP)
Publisher : Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jmpkp.v3i2.1229

Abstract

The police institution has the duty and responsibility to provide services to the community relating to security and other services to citizens. One way to improve service quality is to innovate services. So the focus of this research is on the implementation of Android-based public service innovation through an application feature called 'Paga Nagari' on the Solok City Police Station. Based on the identification results obtained by researchers, 'Paga Nagari' is the latest innovation from Solok City Regional Police that utilizes internet technology. Solok City Police Station is the only Polres in West Sumatra that utilizes internet technology to provide complete services to the public such as the existence of Panic Button, complaints, making online SIM, online SKCK, Certificate of Loss, Notification of Progress of Investigation (SP2HP) ), Crowd Permit, Security Assistance and Escort Request. Then an in-depth study is needed on how the Solok City District Police will carry out the ‘Paga Nagari’. The research method chosen was a descriptive qualitative approach. This research uses Rogers' theory in Suwarno (2008: 17), which measures the innovation attribute variable with five things, namely relative advantages, compatibility, complexity (complexity); the possibility of being tried (liability; and observability. Based on the results of the study, the service at the Solok City Police Station through the innovation based on the android application 'Paga Nagari' is already excellent. However, these efforts have not yet run optimally, obstacles are still often faced by Solok Kota Police and the community as users, especially in terms of networks and non-intensive socialization.
Inovasi Pelayanan Publik Berbasis Android ‘Paga Nagari’ Di Polres Solok Kota Eriza, Aranzi; Yoserizal, Yoserizal; Ekha Putera, Roni
Jurnal Manajemen Publik dan Kebijakan Publik (JMPKP) Vol. 3 No. 2 (2021): Jurnal Manajemen Publik dan Kebijakan Publik (JMPKP)
Publisher : Program Studi Administrasi Publik Universitas Muhamamdiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (268.777 KB)

Abstract

The police institution has the duty and responsibility to provide services to the community relating to security and other services to citizens. One way to improve service quality is to innovate services. So the focus of this research is on the implementation of Android-based public service innovation through an application feature called 'Paga Nagari' on the Solok City Police Station. Based on the identification results obtained by researchers, 'Paga Nagari' is the latest innovation from Solok City Regional Police that utilizes internet technology. Solok City Police Station is the only Polres in West Sumatra that utilizes internet technology to provide complete services to the public such as the existence of Panic Button, complaints, making online SIM, online SKCK, Certificate of Loss, Notification of Progress of Investigation (SP2HP) ), Crowd Permit, Security Assistance and Escort Request. Then an in-depth study is needed on how the Solok City District Police will carry out the ‘Paga Nagari’. The research method chosen was a descriptive qualitative approach. This research uses Rogers' theory in Suwarno (2008: 17), which measures the innovation attribute variable with five things, namely relative advantages, compatibility, complexity (complexity); the possibility of being tried (liability; and observability. Based on the results of the study, the service at the Solok City Police Station through the innovation based on the android application 'Paga Nagari' is already excellent. However, these efforts have not yet run optimally, obstacles are still often faced by Solok Kota Police and the community as users, especially in terms of networks and non-intensive socialization
Co-Authors Afdal Rizki Agnes Erva Yuningsih Ahmad Rusdi Ahmad Zikri Alfi Ramadesi Ana Ocsevani Andri Rusta Anggy Reonal Anisa Zahara Aqil Teguh Fathani Aranzi Eriza Arifman Zebua Armilita Yulistivira Asrinaldi Asrinaldi Aurora Virgonia Niswar Azhari Muhammad Hadi Putra Azmaineti Fadila Azna Yusra Sylviana Bherry Tinanto Billy Febrima Hidayat Bobby J Yuri Bobi Rizki Ananda Cecilya Asmarani Oka Putri Cici Safitri Cici Safitri Cici Safitri Cinditha Fianda Citra Dwi Putri Debby Putri Pratama Debby Putri Pratama Debby Putri Pratama Desna Aromatica Difatria Nurdin Dina Gustia Ningsih Edi Hasyimi Edi Hasymi Eka Putra Engga Lift Irwanto Erien Sri Wahyuni Eriza, Aranzi Erman Syarif Fahdea Medina Maharani Fahri Septiawan Fajar Noor Ramadhian Felas Boniara Fery Anggara Firanda Catriona Friska Friska Gabriella Susilowati Haeruddin Haeruddin Hamdan Hamdan Hamdan Handrian, Eko Harry Rahman Syafnil Hazid Jalma Hendri Koeswara Heru Nurasa Hidayatul Fajri Ibnu Chalid Bestari Ilham Adelano Azre Ilham Aldelano Azre Ilham Havifi Ilham Suhendri Indah Rohani Indraddin, Indraddin Irawati Irawati IRAWATI, IRAWATI Irwan Suwandi Jendrius Jendrius Karnedi Karnedi Kriswanto Sijabat Kusdarini Kusdarini Kusdarini Kusdarini Lusi Puspika Sari Madeleine Cania Maisy Triwahyuni Marselia Febi Prianka Marwansyah Marwansyah Melati Sukma Mesa Fadila Mi'ra Jinas Husna Miftahul Syafira Miko, Alfan Mira Susanti Misnar Sitriwanti Muh Ajri Halim Muhammad Ajri Halim Muhammad Andri Adinata Muhammad Habibi Ezyoni Muhammad Ichsan Kabullah Mulyani, Siti Rizka Mutia Kardina Mutia Reni Mutia Reni Nabila Mohamed Nabilaa Mohamed Nabilla Nabilla Nabilla Nabilla Nabilla Nabilla Nastasya Aisya Putri Naziva Amanda Putri Nelvia Gusdiva Ni Made Ary Widiastini Ni Putu Mahya Hasinu Darapalgia Nia Audia Nia Audia Nila Wahyuni Niswar, Aurora Virgonia Novira Rahmayuni Nugi Alindro Nurhida Hayani Nurian Endah Dwi S Nursyabani Nursyabani Oktariza Putri A Oktarizal Vandhika Ory Riandini Prenadia Paramita Putri Febri Wialdi Putri Febri Wialdi Putri Febri Wialdi Putri Hidayah Hs Putri, Indah Adi Putri Febri  Wialdi Rahma Betri Yusril Rahmat Saleh Rangga Vikri Mahendra Ratih Ratih Ratih Ratih Sri Melyani Resti Fajria Resti Fajria Resti Helfia Restumy Amri Rhevi Aliza Rhoma Andika Ria Ariany Ria Ariany Riandini, Ory Rico Candra Rifki Dermawan Rini Rahayu Rizka Khairunnisa Robi Eka Putra Roza Liesmana Roza Maika Putri Rozidateno P Hanida Rozidateno Putri Hanida Rozidateno Putri Hanida, Rozidateno Putri Sari Nurul Fadhilah Sari Nurul Fadhilah Shellya Salsabila Sintari Arfita Sintari Arfita Sintya Trifira Sintya Trifira Siti Annisa Silvia Rosa Siti Annisa Silvia Rosa Siti Rizka Mulyani Suci Angraini Suci Angraini Suci Suci Ramadhani Sukma Sukma Sumarsyah, Wilda Survio Dilla Sutan Riska Tuanku Kerajaan Syamsurizaldi Syamsurizaldi Taufani Ahmad Taufik Hidayat Tengku Rika Valentina Theofilus Dachi Tio Pradena Putra Tirza Haqia Purnama Tirza Haqia Purnama Tirza Haqia Purnama Totok Hari Wibowo Triana Anggun Triola Ramadhan Vany Anathasyia Viqda Vina Lucyianaa Vovi Ratna Qori Wahyuni, Erien Sri Weni Artitantia Weni Pebnita Wewen Kusumi Rahayu Widya Cancer Rusnita Widya Cancer Rusnita Widya Cancer Rusnita Widya Cancer Rusnita Widya Cancer Rusnita Wike Yuliana Yamsasni Yamsasni Yoga Bagas Ardiyanto Yogi Suprayogi Sugandi Yola Amanda Putri Yolla Yulia Cahyani Yoserizal Yoserizal Yoserizal Yoserizal Yoserizal, Yoserizal - Yossa Fitria Zetra, Aidinil Zikri Alhadi